Modern Warfare 2 fetching online profile error fix, explained

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With such an expansive online multiplayer game like Call of Duty: Modern Warfare 2, the chances of experiencing errors is quite high. One of the most prominent errors is the fetching online profile issue. This is a dire problem that prevents players from playing online.

Modern Warfare 2 fetching online profile error, explained

The Modern Warfare 2 fetching online profile error occurs when you first boot up the game. As soon as you try to load into the starting menu for the latest Call of Duty title, it will show a box where it is connecting online and loading up your specific account.

The fetching online profile error generally occurs here. In the midst of trying to load your account, the game will experience a problem that prevents it from doing so. In the process, this means that the player is unable to play online.

At this point, the game will boot offline and there will be no way to play Modern Warfare 2 online. This creates a massive problem that doesn’t just affect the game’s multiplayer modes like Ranked Play, but it also affects the Warzone 2.0 suite of modes.

How to fix the fetching online profile error

Unfortunately, there are only a few methods you can try to fix this error. In general, the issue happens when there is an influx of too many players online. For instance, if a new game mode comes out, a new map drops, or a brand new season begins.

When these major events happen, the servers get overloaded with too many players at once. This can cause some players to have these online profile errors when it might not even be because of your internet connection.

First and foremost to try and remedy the situation, you should check out a site like DownDetector. This lets other players around the world report any issues they have. If you see that several other players are having the same issue, chances are it isn’t your fault.

In that case, the best you can do is check Call of Duty socials, reboot the game, check for an update, and wait until the servers cool down.

If there isn’t a widespread issue happening, then your best bet is to check your own internet connection. It could be that you are having an issue on your end. This is where you should go through the usual rigamarole of restarting your router, using a wired internet connection, restarting your console or PC, and so on.

Make sure that other online multiplayer games on the same console or PC work. If they do but Modern Warfare 2 still doesn’t, it may be time to reach out to Activision Support. In the meantime, I recommend playing the game offline or trying something else while waiting for a fix.


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Contributing Writer - Cody has been a huge fan of Destructoid for more than a decade as well as a freelance writer for various publications. Now working for Destructoid, he has the chance to share his passion for Final Fantasy XIV, Pokemon, Call of Duty, and many more games.