Final Fantasy 7: Ever Crisis has hit the market, and it appears a few bugs have come with it. While many can play the game just fine now, Android users specifically have had some issues trying to make progress. Namely, players have been stuck on the main menu screen, or just can’t load into the game in general. I don’t know about you, but playing a game is pretty hard if you can’t, you know, play it.
As of now, the official word to fix Final Fantasy 7: Ever Crisis crashing or not loading is to reinstall the game. Updates have since gone live to hopefully fix these issues, but doing a complete wipe and reinstall seems to be the most surefire way to resolve this. If problems persist for you, contact Square Enix support by clicking here.
Even if you still have trouble, reinstalling is always a good first step to take. Of course, you may also want to consider whether the problem is on your end too.
Issue Notice
We have confirmed that the issue of crashing and preventing proceed when launching on some Android devices may be resolved by reinstalling.
If the issue persists, please ask you to contact our customer support below:https://t.co/yAe1N1ezmU#FF7EC https://t.co/PDVL5D0Pnz— FINAL FANTASY VII EVER CRISIS_EN｜FF7EC (@FFVII_EC_EN) September 7, 2023
Check your internet connection if Final Fantasy 7: Ever Crisis still is not loading
For those still stuck on loading screens, the problem may be with the game failing to connect to servers. To test this, try to enter the game again on a different connection if possible. Additionally, check your router to make sure there’s no hiccups occurring there as well. Even if it’s a long shot, that’s the nature of troubleshooting.
Additionally, if you’re using a VPN, that may be causing some issues too. Toggle that off and give that a shot to see if that helps. Otherwise, if you’ve already reinstalled, cleared cached data, and the game’s still stuck, you may just be out of luck with your device. Hopefully contacting support will help, otherwise you may need to wait for further updates.
