One of the things that makes Destiny 2 fun is that you can play with other people online. On the other hand, it’s an online game: so there’s a lot of room for error. Here’s how to navigate it.
Reasons for a Destiny 2 matchmaking error
There are several reasons why a matchmaking error causes major issues for this always-online game, or why it might happen. Plus, if there are any major changes to your hardware or software, it can cause problems with the matchmaking process.
If you’re playing on an unstable connection, that can also lead to errors. Luckily, there are fixes!
Possible fixes for a Destiny 2 matchmaking error
Restart the game or platform
The easiest fix you can try is restarting the game or platform you’re playing on. If you’re playing on PC, quitting out of Destiny 2 and then restarting the game may do the trick. For Xbox and PlayStation, you can leave the game and restart it from the main menu. Doing so may clear up any internal issues that are causing the matchmaking error.
Find a stable internet connection
Since Destiny 2 is played online, having a stable and fast Internet connection is vital for enjoying a game, especially in getting it to actually start a round. You can check your settings to make sure that you’re still connected to the right network and that your Firewall isn’t blocking anything. If you’re using a wireless connection, try switching to a wired one and see if that helps.
Log out and log in from your account
Another easy possible fix is to log out from your account and then log back in. This can be done by going to the game’s main menu and then selecting the option “Sign Out.” Once you have logged out, wait for few seconds and then try logging in back again. Sometimes, this simple process can fix the matchmaking problem.
Check for patch updates
Check for any updates that might be available. The game’s developers are constantly working on fixing bugs and making improvements, so there’s a good chance that a patch update will resolve your particular issue. Additionally, if you’ve recently updated your version of the game, you may need to restart your console or PC in order for the new update to take effect.
Confirm that game servers are online
Sometimes, the matchmaking problem may be caused by the servers being down. You can check Bungie’s official social media channels to see if they’ve announced any issues with the servers. They should be able to provide more information on the issue and when it will be fixed.
Update network driver
If you’re using a Wi-Fi connection, try updating your network driver. To do this, go to your device manager, find your network adapter, and then right-click it to open its properties. From there, select the Driver tab and click Update Driver. If you’re using an Ethernet connection, make sure that your Ethernet cable is plugged in securely and that your router is on and connected to the Internet. You can also try restarting your modem or router.
Uninstall and reinstall the game
If you’re still having trouble with Destiny 2 matchmaking after following the steps above, it’s possible that the issue is with your copy of the game. In this case, your best bet may be to uninstall and reinstall Destiny 2. To do this, head to your Microsoft Store page (for Windows 10 users) or Steam library, then click “Uninstall” on Destiny 2. Once the game has been uninstalled, restart your computer, then head back to your Microsoft Store page or Steam library and reinstall Destiny 2.