Nothing is more frustrating than trying to game online and chop it up with friends, but being unable to do so.
In Call of Duty: Warzone or Black Ops 7, if server issues aren’t a problem, you can sometimes run into issues where you can’t communicate via in-game voice or text chat. That makes chasing down W’s a bit harder, especially if you’re trying to call out to your friends and they can’t hear you.
CoD’s “voice and text chat disabled due to platform restrictions” error is a big problem for some gamers these days, and it’s become more prevalent in recent times. If you’re getting this error, you’re not alone, and we have some info on what it could mean.
CoD Warzone voice chat not working error
The Call of Duty “voice and text chat disabled due to platform restrictions” has been a recurring issue over the past few years, but it began to pop up a lot more during Black Ops 7’s season 1in December 2025.
Many players have reported the issue appearing and then disappearing, only to reappear again, so it may be a bug with the game that needs to be fixed by the developers. Others reported that it had to do with having an active PlayStation Plus subscription.
On Dec. 15, a Reddit user posted a screenshot of their bug report history on Activision’s website. In it, Activision acknowledged the “voice and text chat disabled due to platform restrictions,” saying this: “Teams are investigating an issue causing some players to receive notification that voice and text chat has been disabled when attempting to part up or use social features.” So, it does appear to be a bug within the game itself that needs to be fixed.
Another common reason for this issue, however, is a potential temporary chat ban from Activision. Call of Duty games monitor voice and text chat and sometimes submits automatic bans or restrictions from chat if you are labeled an offender. If you think this may be the case, you can check your CoD account’s status and attempt to appeal a ban by visiting this page on the Activision website.
There are a few steps you can take to try and fix the problem. As always, try resetting your internet or PC/console first. Then, make sure your privacy settings on the console and CoD itself allow you to use communications on the app. Also double-check that you’re in the proper chat channels within the CoD app as well.
If you’re still having problems, it’s worth posting on social media and looking for help via official Activision channels, like Activision’s feedback and bug report web page.
Published: Dec 15, 2025 10:45 am