The publisher seeks to regain trust by offering free content
Earlier this morning, several users on NeoGAF noticed that Steam, PlayStation Network, and other online stores had removed all pages for the Assassin’s Creed Unity Season Pass, with German games site GamersGlobal claiming that Ubisoft plans to redo its entire post-launch plans for the troubled game. But now, the company has announced it is in fact discontinuing sales of the Season Pass and hopes to remedy the situation.
In a post on the official Unity blog, Ubisoft Montreal & Toronto CEO Yannis Mallat discussed the state of things and how the company plans to regain consumer trust. In addition to the ceased sales of the Season Pass, holders can expect to receive free content.
“To show our appreciation for your continued support, we’re making the upcoming Assassin’s Creed Unity Dead Kings DLC free for everyone,” he said. “For Season Pass holders, we will also offer the choice of one additional game from a selection of Ubisoft titles for free.” Those are: The Crew, Far Cry 4, Watch Dogs, Assassin’s Creed Black Flag, Rayman Legends, and Just Dance 2015.
“The launch of Assassin’s Creed Unity was a highly-anticipated moment for me and for our development teams around the world who dedicated a tremendous amount of energy, passion and skill to the game’s creation,” said Mallat.
“For us, it was the culmination of years of work on new technologies, the development of multiple innovations — including an all-new game engine — and an evolution of the Assassin’s Creed franchise’s core pillars. More importantly, we know that it was a highly-anticipated moment for many of you as well, as you looked forward to taking part in the first truly next generation Assassin’s Creed game.”
As we all know, the state of Unity was in shambles, causing many game-breaking and unintentionally humorous bugs. With the recent patches having repaired the game, the publisher recognizes that there is still more work to be done.
“We’ve been working hard to fix the problems players are reporting, and the patches we have released so far have resolved many of them,” said the CEO. “Today, we’re releasing our third patch, which fixes a variety of specific issues related to the game’s stability and performance, matchmaking and connectivity, gameplay and menus.”
This sort of move is rather unprecedented for a major publisher. With everything going on with Unity over the last month, we can all assume this decision was not made lightly.