Sony CEO Howard Stringer has lashed out at those who criticized the way in which Sony handled the PSN outbreak, specifically the amount of time it took to notify consumers. His defensive statement displays disbelief that anybody could feel Sony was sluggish with its communication.
“This was an unprecedented situation,” Stringer said. “Most of these breaches go unreported by companies. 43% notify victims within a month. We reported in a week. You’re telling me my week wasn’t fast enough?”
Stringer’s comment paints a different picture to the one other executives have painted, that of a company bowing (literally) and scraping to keep the critics on Sony’s side. He might as well have just shrugged and said, “You know what? Shit happens.”
I think I’d respect him a lot more for that, actually.
Sony defends response time [Reuters]