A player in a ballgown standing surrounded by winter festival decor in disney dreamlight valley
Screenshot by Destructoid

On Her Majesty’s Festive Service quest walkthrough in Disney Dreamlight Valley

Help Cogsworth find some work.

Cogsworth is struggling to adjust to a slow-paced life in the village in Disney Dreamlight Valley. He’s missing working with a royal, so you suggest he see if Queen Anna of Arendelle needs anything in the On Her Majesty’s Festive Service quest.

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Like most quests, this one comes with some tricky tasks that can make it a bit of a tough one to work through. If you’re struggling to get it done, here’s a complete quest walkthrough for the On Her Majesty’s Festive Service quest in Disney Dreamlight Valley.

How to complete On Her Majesty’s Festive Service in Disney Dreamlight Valley

Talking to Anna about cogsworth in DDV
Screenshot by Destructoid

To complete the On Her Majesty’s Festive Service quest, you need to introduce Cogsworth to Anna and help him set up an Arendellian Winter Carnival for her. It’s a big event, which means there’s a lot of work to get done, so here’s a full breakdown of all key quest steps you need to tackle.

Talk to Anna

First off, you need to track down Anna around the village to properly introduce her to Cogsworth. She might be wandering around the valley, visiting the restaurant, shopping at Scrooge McDuck’s, or relaxing in her icy palace, so check your map to see where she is. At Olaf’s suggestion, Anna is willing to enlist some help in preparing a special Arendellian Winter Carnival event.

Place the Winter Carnival Banner

Your first official task is to place four Winter Carnival Banners around the valley. These banners must be placed at certain spots, including:

  • Near Scrooge McDuck’s Store – Place a banner close to Scrooge’s shop in whichever biome you have it placed in. Mine is in the Plaza, so my banner went there.
  • The Glade of Trust – Place a banner anywhere around the Glade of Trust biome.
  • Dazzle Beach – Place a banner somewhere in the Dazzle Beach region.
  • The Sunlit Plateau – Place a banner anywhere in the Sunlit Plateau area.

Craft furniture

Crafting a snow hut in DDV
Screenshot by Destructoid

Next, you need to craft two pieces of furniture for the festival, including an Icy Armchair and a Snow Hut. If you don’t have the materials to make them, you’ll need to spend a bit of time gathering the right resources first. You need lots of Snowballs to make these items. Once you have everything you need, you can head to any crafting station and switch over to the Furniture tab to craft both assets.

  • Icy Armchair
    • 25 Snowballs
    • 10 Dry Wood
    • 10 Crystal
  • Snow Hut
    • 100 Snowballs

Place both the Icy Armchair and the Snow Hut somewhere in the Frosted Heights biome once you’re done crafting both items. Chat with Cogsworth once they’re placed to plan what needs to be done next.

Check on Olaf inside Chez Remy

Cogsworth assigned Olaf to Hot Cocoa making duty, but since he’s a snowman, things seem to have gone wrong. Head to Remy’s restaurant to check in on Olaf and see what went wrong.

Taking a picture with olaf in a messy kitchen in ddv
Screenshot by Destructoid

Serve clients in Chez Remy

The kitchen is an absolute mess, so while Cogsworth works on cleaning it up, you need to serve some hungry customers in Chez Remy. Cook and deliver three requested meals to villagers seated at tables. Chat with Cogsworth once you’re done.

Place the Frozen Hot Cocoa Counter in the Frosted Heights to start the carnival

It’s finally time for the festival to begin, so head over to the Frosted Heights biome and place the Frozen Hot Cocoa Counter down to get things started. Before you do, there’s also an optional objective to chat with Olaf to hear some fun winter facts. You don’t have to finish this task, but Olaf has some fun goofy goodness to share as usual, so I highly recommend consulting with him first.

posing by ice counter for winter festival in ddv
Screenshot by Destructoid

Talk to Anna once you’re done snapping photos of the festival. Then, chat with Cogsworth one more time to officially conclude the On Her Majesty’s Festive Service quest. There’s still plenty more to get done around the village, like working through Lumiere’s At Your Service quest or learning how to change the Dream Castle skin.


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Author
Image of Kacee Fay
Kacee Fay
Staff Writer
Staff Writer at Prima Games & Destructoid covering a wide array of topics including Disney Dreamlight Valley, Fortnite, Marvel Rivals, Minecraft, Phasmophobia, general gaming, and more. She has been avidly writing and gaming her whole life and now spends her time combining the two. Kacee graduated from San Diego State University in 2021 with a Bachelor’s Degree in English and a Certificate in Creative Editing and Publishing. She joined Dot Esports as a Freelance Writer in 2022, transitioned to a Staff Writer in 2023, moved to Destructoid in March 2025, and joined Prima Games in September 2025. In her spare time, she enjoys buying more books than she can read, gaming alone or with friends, drinking too much tea, attending concerts, fangirling over movies and television, listening to music, and spending time with her family, friends, and pets, who are the most important parts of her world.