An image of NBA 2K25
Image via NBA 2K

NBA 2K25 can’t connect to 2K servers error – Potential causes and solutions

Not again 2K

NBA 2K25 is out on early access, but the online modes have run into rough weather. Unfortunately, some players are experiencing a nasty “NBA 2K25 can’t connect to 2K servers” error. So, before throwing in the towel, maybe try a bit of troubleshooting common fixes.

Recommended Videos

While the full game is now available for those who pre-ordered the game, the online modes are out of order. When I tried to connect to the 2K servers on PS5, I kept getting an error on my end. Upon further investigation, it appears that several other players worldwide are also going through the same issues. Here are a few tips and tricks that you can try in the meantime.

What is the NBA 2K25 Can’t connect to 2K servers error?

This specific error is well-known to those who have played older NBA 2K titles. This error crops up whenever you can’t connect to the 2K servers required for online matchmaking.

The error can be caused by either problem on your or the servers’ end. In this case, the players aren’t at fault. Additionally, the problem is worldwide, and players across different platforms have also been affected. If I had to guess, the problem is being caused by every player trying to login and play at the same time. Such occurrences might be rare, but they have happened in the past.

https://twitter.com/2KIntel/status/1831304765055132138

How to solve the NBA 2K25 Can’t connect to 2K servers error?

In this case, the fault seems to of 2K and their servers. Naturally, there’s not much we can do to eradicate the problem. For the time being, it’s best for everyone to wait till NBA 2K patches the servers and increases their capacity so that everyone can sign in and play.

Meanwhile, here are a few tips and tricks that you can try to solve the issues. They’re not guaranteed to work, but they would certainly help to avoid connection errors in the future.

  • Use a wired connection as it helps to prevent data bursts and packet loss.
  • I kept retrying repeatedly and did manage to load in once. However, I was quickly kicked out of MyTeam mode, which once again highlights the current problems.
  • Ensure that other applications aren’t consuming your internet bandwidth.

As a fan and fellow gamer, I hope that the network problems are resolved quickly so that we can all enjoy the online aspects of NBA 2K25.


Destructoid is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Arka Sarkar
Arka Sarkar
Staff Writer