Lengthy holds to secure orders
Oh no, this is not good news at all.
According to multiple reports coming in from Destructoid readers in the UK, GAME has emailed a whole lot of people who preordered the £99.99 edition of Fallout 4 that comes with a physical Pip-Boy replica, telling them their order has been cancelled.
The special edition, due to release next week, has been in high demand since it was announced, but many who secured orders this morning received this email.
Many of those receiving the email claim to have checked their payment information, which is all in order, so there is no reason payments should not have gone through for them.
Many other customers have received two emails about charges for the game, one charging £99.99, the other £83.32. It’s currently unclear if those customers have been charged an additional £83.32 for their order.
Due to the high number of people facing issues this morning and being told to call customer support, many customers have been on hold for upwards of an hour trying to get their order sorted.
We have reached out to GAME for comment, and will update as soon as we hear anything.
