‘We fully understand players’ frustrations’
Publisher Microids and developer PlayMagic have issued an apology for the launch state of first-person adventure XIII. The remake of the classic PS2, Xbox, and GameCube release arrived on PS4, PC and Xbox One last week, only to disappoint fans with a myriad of technical issues, a drastic visual redesign, and sub-par gameplay.
In a joint statement, the developer and publisher offered an apology to fans for the final product, citing the ongoing COVID-19 pandemic as having impacted the game’s development in numerous ways, while promising multiple fixes and free in-game content to arrive down the line.
“We hear loud and clear the legitimate criticism and disappointment,” begins the statement. “First and foremost, we would like to offer our most sincere apologies for the game’s technical issues. In its present state, XIII does not meet our quality standards and we fully understand players’ frustrations.”
“The pandemic has impacted the game’s production on many levels. Pivoting to home working for the teams has added unexpected delays in the development schedule and the QA process. We hoped we would be able to provide a Day One patch fixing all the issues but the development of this update is taking more time than expected […] We are aiming to please all the XIII fans and we’ll work relentlessly to achieve our goal.”
Why… why… WHY pic.twitter.com/XHdu5wVo9e
— Thomas (@ThomasIsOnline) November 10, 2020