Demon’s Souls is one of the best RPGs ever made, that is a fact that cannot be disputed. However, the game’s wonderful quality was unfortunately not carried over into the Deluxe Edition and its strategy guide, which has become quite notorious for fading ink and an inability to survive being taken out of the slipcase. Fortunately for us, Atlus is a lovely publisher and has offered to replace your strategy guide.
“While it seems that not every copy of the guide is affected, and the specific cause of the issue remains unclear, Atlus always strives for nothing less than the full satisfaction of our customers,” explains the publisher. “Therefore, we will soon launch a program to replace defective strategy guides.”
Atlus is yet to announce the details, but we shall know soon what Deluxe Edition owners can do to get a superior version of that slightly useful strategy guide. Isn’t that lovely?
Dearest Customers,
Over the last couple weeks, we’ve received reports from owners of the Deluxe Edition of Demon’s Souls that some copies of the Official Strategy Guide were experiencing unusual cover ink wear/fading.
While it seems that not every copy of the guide is affected, and the specific cause of the issue remains unclear, Atlus always strives for nothing less than the full satisfaction of our customers. Therefore, we will soon launch a program to replace defective strategy guides.
Stay tuned for details on when the program will begin and specific steps on how to submit your replacement request. We can say at this time that we will ask customers to mail in their cover and the first page of their guide as proof of purchase, leaving them with a usable book while we process their replacement claim. Full instructions will be posted in this thread next week.
Thank you for supporting us and making Demon’s Souls such a big hit. We apologize for any inconvenience this issue has caused, but fear not: we’ve got you covered (pun intended).
