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LONG BLOG

To Those about to Sell, I salute you!

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For a lot of people, retail will be the first job you have. For some its a career either by choice or general comfort. It could be a decent living, until those customers that ruin your day and make you wonder why you aren't paid significantly more to deal with those times.

I was turned on to this article earlier this week, which states two phrases that destroy American society – the first, and the one I'm focusing on, is “The customer is always right.” In case you don't feel like clicking the link, this woman has a theory - that customers only treat retail employees poorly because they get away with being rude and obnoxious undeterred. (The article really is brilliant, more brilliant than anything I write, so read it anyway.)

Sloth; The deadly sin associated with apathy. Looking the other way when something needs to be addressed. (see; Boondock Saints...just don't kill anybody.)

Apathy; Lack of interest or concern, especially regarding matters of general importance or appeal; indifference.

After about six years of off-and-on part time and full time retail jobs, I have once again liberated myself from the dredges, only this time I have been enlightened. It isn't just personally behaving in a retail environment, this time I vow to take it a step further and crusade for the retail slaves of the greater Denver area and beyond.

A personal example;

Around the holidays I was in a gamestop, when an already-angry mother came into the store looking for a Wii – which were sold out nationwide the entire season. She was told they didn't have any at that store, and snapped very loudly with a “Well, Wal-mart carries them, so why don't YOU?”

Of course, working retail at the time, I was still in the mindset that I couldn't/shouldn't say anything – though even something as simple as “thats not his fault”or “there is a Wal-mart across the street...” might have shut her up, or at least made the poor guy behind the counter feel a little better about the whole thing.

I have been in that situation before – sometimes its just a nasty comment, sometimes I was nervous books were about to become blunt weapons, sometimes I felt police should have been involved with verbal assault charges. I have been written up multiple times for standing up for myself, and its really not fair that customers get away with so much.

As a customer, my pledge to all retail employees;

If I am ever witness to anything belittling, obnoxious, or otherwise rude from a customer – I will stand up for the employees as best I can without becoming one of those obnoxious, belittling, or rude individuals.

After all, my job isn't on the line anymore, so why wouldn't I stand up for those that really can't?
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About ShadokatRegnone of us since 11:16 PM on 12.06.2007

A 27 year old student, Katrina enjoys her writing, yet acknowledges it could be better. She spends most of her time looking for something to write about. She misses the Destructoid crew, but admits her other writing obligations keep her quite occupied. She'll keep an eye on the Monthly Musings, since those are always worth her time.

For those who enjoy her writing, it's now archived under that hypertext. Catch her Twittering in the third person on a somewhat regular basis.



Aww...you made spidey face palm.


These are just some of my other geekdoms.
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