dark        

Bethesda's support website leaks Fallout 76 customer info

0

They thought they had the last issue... In the bag

After the insane snafu with Fallout 76's collector's edition not having the correct bag, Bethesda was finally set to make everything right to its customers. To get a replacement bag, one just needed to head to the Bethesda support website and submit a ticket. In a few days, you'd be lugging around your power armor helmet with the correct material and everything would be hunky dory...or so we thought!

In an unexpected move, users submitting tickets to Bethesda's website were given access to the support system. This allowed anyone to open and close any tickets and view sensitive customer information, such as home address, credit card information and e-mail addresses. Users around the net have chimed in to corroborate this claim, with one person on Twitter uploading a screencap of the incident.

Whatever was causing the issue has now been fixed. A community manager over on Bethesda's forums posted, "Hi guys, we've resolved this issue," with nothing else to say on the matter. I suppose silence is the best policy here because the truth will likely only lead to more anger.

Bethesda Support Leaks Fallout 76 Customer Names, Addresses & Phone Numbers [Kotaku]

Jessie Tracy [Twitter]

You are logged out. Login | Sign up

 
 

 

TwitterRedditEmailFacebook
 
Peter Glagowski
Peter GlagowskiAssociate Editor   gamer profile

Plucked right from the DToid community (formerly KingSigy), Peter is an aspiring writer with a passion for gaming and fitness. If you can't find him in front of a game, you'll most likely find hi... more + disclosures


 


 


Also on Destructoid: Fallout 76   (130)   From our database:

  • Bethesda teases Fallout 76's upcoming Ultima Online-esque player vending mechanic - Chris Carter
  • After adding game-impacting items to the Fallout 76 microtransaction store, Bethesda doles out free stuff - Chris Carter
  • Fallout 76 is adding backpacks into the mix, holding massive double XP event this weekend - Chris Carter
  • Fallout 76 adds its own wacky twist on a photo mode - Chris Carter
  • Bethesda teases upcoming Fallout 76 changes, including the ever-popular weekly challenge model - Chris Carter
  • Fallout 76 adds a microtransaction that is not cosmetic - Chris Carter
  • Fallout 76 gets generous with the XP this weekend - Brett Makedonski
  • Fallout 76's PVP-based survival gametype is in beta, campaign is now a separate mode - Chris Carter
  • Fallout 76's massive Wild Appalachia update is out - Chris Carter
  • More related stories
    Filed under... #Bethesda #cooperative #Fallout #First-person shooter #MMO #Online #PC #PS4 #Survival #Xbox One

    READER COMMENTS LOADING BELOW...


    LET'S KEEP THE COMMUNITY GREAT


    You're not expected to always agree, but do please keep cool and never make it personal. Report harassment, spam, and hate speech to our community team. Also, on the right side of a comment you can flag nasty comments anonymously (we ban users dishing bad karma). For everything else, contact us!



     
     
  •