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#Consumer Issues


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NES Classic edition restocking soon

Nintendo's NES Classic Edition has been THE must-have toy for the holidays this year, and it's been sold out pretty much everywhere since it released on November 11. Much like the early days of the Wii, the consoles are going for up to five...

 
 
 
 
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Digital Homicide attempts to sue Steam users

A few months ago, Digital Homicide made headlines for filing a lawsuit against Jim Sterling, a former Dtoid staff member and fairly outspoken gaming critic. In an attempt to stay relevant, Digital Homicide has filed another frivolous lawsui...

 
 
 
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Dark Souls 1 on PC has been offline for a week

While the world's been busy playing a ton of Dark Souls III, the folks who've been chipping away at the first game on PC this week have had to deal with more than just tough bosses and player invasions. Kotaku reports that though the P...

 
 
 
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French consumer group takes on the Steam user agreement

Valve is being sued by a French consumer group that deems the terms and conditions of the Steam user agreement as "detrimental to consumer interests." According to redditor Silencement, consumer rights group UFC-Que Choisir s...

 
 
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Update: 'Hi I'm being sued by Pokemon'

[Update: Since yesterday when we ran this story, The Pokemon Company has apparently retracted its offer of a $4,000 settlement before it could be paid, in lieu of negative press generated by the defendant. Jones' lawyer is attempting to hav...

 
 
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The new UK Consumer Rights Act guarantees digital refunds

The UK has some fairly decent consumer protection laws, compared to the nonsense I’ve heard happen in other countries. The only problem is that they could be fairly vague, and fighting for your rights often involved getting our hero D...

 
 
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Xbox One Experience Preview issues affect games, apps

The latest Xbox One Experience Preview program is experiencing a host of troubles, including errors running Destiny: The Taken King, Borderlands: The Handsome Collection, Skylanders, Elder Scrolls Online and Forza 6. The problems haven't be...

 
 
 
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UK consumer rights programme not happy with Sony

Sony headlined UK consumer rights programme Watchdog last night. Following a recap of Sony's troublesome history with hacks and insecure customer data, the programme took umbrage with Sony Europe's digital refund policy.  As ...

 
 
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Australian Origin's going to have to offer better refunds

Refunds, remember those? Those glorious days where if you decided you didn’t like something, or if it caught fire, ate your family, contributed to global warming or pissed on the carpet, you could just take it back and and pretend it ...

 
 
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Early Access game The Stomping Land may be extinct

In another Kickstarter heartbreaker, it seems as though The Stomping Land is stuck in the tar pits. After a very successful crowdfunding campaign in June 2013 totaling $114,060, it was released on Steam Early Access almost a year later in M...

 
 
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GameSpy Technology shutting down, will affect a ton of games

GameSpy Technology has announced that effective May 31, they will cease providing hosting services for all games that still use their technology. The service has existed ever since the Quake days, and has provided things like multiplayer ma...

 
 
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Beware a trojan targeting World of Warcraft accounts

Blizzard has identified malware that's been targeting World of Warcraft users recently which was able to steal account info and the authenticator password. The trojan is a fake version the Curse Client, the add-on management program for the...

 
 
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Turn 10 responds to Forza Motorsport 5 economy feedback

If you've been playing Forza Motorsport 5, you're probably very familiar with the game's awful microtransactions. If not, basically the game uses tokens you buy in-game that can be used to purchase cars if you don't have enough credits. The...

 
 
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Xbox One consoles experiencing hardware issues

[Update: Destructoid user ghostpsalm777 is experiencing the same disc grinding error, and has shared his story of what Microsoft wanted to offer to fix the situation. See his story below along with his video.] It's not a console launch with...

 
 
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Is that you, EA? 24-hour refunds on Origin games

In a surprisingly progressive move, Electronic Arts will offer full refunds on game downloads for Windows or Mac that are purchased on its distribution platform Origin. What's the catch? There isn't one, really. You just have to request the...

 
 
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How can Microsoft sway public opinion of Xbox One?

Microsoft's announcement of the Xbox One has been met with no shortage of derision. Concerns over the future of the used games market, the console's need to connect to the internet and a failure to effectively communicate the device's valu...

 
 
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Should we expect games to fully function at launch?

It seems we can barely go a month without a game release suffering some manner of issue in its launch week that overshadows the game itself. With the complexity of modern games, the wide range of variables at work and the challenges inhere...

 
 
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Video Game Voters Network and the fight against stupid

Nintendo isn't the only one who wants to make gamers into ambassadors, but unlike the 3DS variety, nobody is giving away free videogames if you become a Video Game Voters Network Ambassador. The program, which is open to any college or univ...

 
 
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Best Buy responds to critics of PS3 firmware install fee

There's been a fair bit of raging on the internet about Best Buy charging customers to perform a firmware update on PlayStation 3 systems. IndustryGamers reached out to the company for a response, to which Best Buy replied with a less ...

 
 
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Nintendo to allow transfer of games between 3DS handhelds

Nintendo has released a hardware fact sheet with still more details on the 3DS, including one feature which is sure to make DSi owners looking to upgrade very happy. You will now be able to transfer your DSiWare purchases from your current ...

 
 




Reviews   filter by...

Game of Thrones Season 7 Blu-ray box set and giveaway"Want to own a copy of Game of Thrones s7? Read on!"

 

Race for the Galaxy (Mobile)"One of the best digital conversions to date"

 

Star Wars: The Last Jedi"The Force is strong with this one"

 

Review in Progress: Okami HD"Amaterasu is still lookin' good"

 

7 Wonders (iPad)"Give me that money, Berenice"

 

Puzzle Fighter"A bit of a gem"

 

Wuppo"Wum is the loneliest number"

 

Tokaido (PC)"Traipsing through Japan"

 
 
 

Community Blogs | expand

 

Quickposts expand | +quickpost

Kristmas Kaiser

WARNING: STAR WARS: EPISODE VIII - THE LAST JEDI SPOILERS BELOW Rey is a clone of Finnjis mother!

 
TriMyrrhAroK

I am actually getting really into Skyrim Glad the bet paid off, unlike I have never been able to get into Surprised how much I am enjoying

 
Caz

God the theme music for Monster Hunter World is just Its so triumphant and inspiring, especially from 2:55 I really hope more people in the west get into the series with this latest

 
TheIntern

Someone on Reddit is PMing (what I assume are) The Last Jedi

 
taterchimp

Um, Actually is the best thing College Humor has put out

 
Giftmour

I just went through Doki Doki Literature Club second If I had played it myself, it probably wouldve been this years Undertale for If What a ride The ending (that I saw) surprised me in how bittersweet it AAA!

 
SenhorLikesChurros

Aaaaw heck yeha this album is gone be good!

 
Pixie The Fairy

Its so weird but kind of interesting that it looks a Tarantino-directed Star Trek movie may really Hes great at focused scenes that fully utilize the set, so he likely would go more the way of the TV stuff, but with bloodsplosions &

 
TriMyrrhAroK

Anyone interested in Monster Hunter World that cant play the beta for whatever reason should check out Giant Bombs coverage Great video, with lots of

 
LoneMak

#treetoid Went to visit my parents this They had the fire going and Its starting to feel like Chris

 
 

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