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Contest:
12:07 PM on 09.06.2008
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It bothers me that everyone goes right to "Oh sit, lets sue" after anything happens to them. If this was 6-7 years ago then they might have had a case but what happened was entirely their fault.
I don't think this is true.
I just had to.
@brainderailment
You have a great point!
My computer has been on for about a month and I do the odd reboot now and then so leaving a console on, especially when downloading things should be fine to do.
I left my PS3 on for about 18 hours while I had a huge skew of things to DL and went to work and what not and all was good.
Sucks for the family though and hopefully they had fire insurance!
MLive, classy...
It was an original Xbox, not an Xbox 360. Also, every time I've had my friend's 360 on for long periods of time, it honestly doesn't get that hot. I've also never noticed my old Xbox getting that hot, but it sounds like it was the faulty power chord, and four days is quite a while. Tragic.
That's a second degree burn!
How is blocking the ventilation area with a notebook and then leaving the system on for 4 days not their own fault? The result was unfortunate but Microsoft was in no way liable.
Sorry for any confusion.
They must not have known about the new power cord that Msoft is giving out for free.
There might have been a recall for the power cord but sometimes it's impossible to reach everyone. Since there was a recall I assume that it would the family's fault but given microsoft status it would be in their advantage to step ahead and offer a form of undisclosed compensation
Uh, no. Why would Microsoft even have to consider giving them money when they are bulletproof from litigation and they don't even make the product that caused the damage anymore? If it was a 360 there'd be some fallout but they don't need to protect the marketability of something that they aren't marketing.
It's a question of ethic, not caring is the problem, and taking care of that family would represent 0.000001 % of their annual profit.
and even if they don't make the product anymore they are still responsible for defective products.
If the xbox was something more critical you can bet there would be lawsuits
MS can't make consoles? To my knowledge this is the only Xbox related fire in well, ever, not to mention it was the kids fault.
Shame they lost there home.
Sort of related. Really excellent behind the scenes look at the 360 from its conception to right now, why the hardware failed so miserably for so long, and what it cost them both in terms of money and image. Be warned though, it's pretty long.
If Microsoft helped them then they would be admitting fault. It would be a kind of nice thing to do to help the people (though I personally don't think it's necessary at all) but after that every asshole would swarm in and expect money from Microsoft because they opened the door.
Your second point is moot. There already were lawsuits. This isn't a lawsuit because there were already lawsuits over the same thing. Microsoft has already done everything within reason and law to ensure that this wouldn't happen and because this was entirely the fault of the kid with the Xbox Microsoft is not at fault.
The family is partly to blame indeed, but it is not *entirely* their fault, that's what I was objecting. Consoles in most places get stuck in a corner on crowded desktops, which may happen to also contain a kid's books or notebooks. It would be nice of a product to endure such conditions.
The story spooked me enough to send the cord replacement link to my older brother who still uses the system.