We've become used to Xbox 360 system failure as much as we we have to broken chips in the bottom of the Doritos bag. It's a shame that the system with so much great game content has so many reliability issues. Now Bill Gates says that they aim to have " the most reliable video game box out there." Video Game box?
We've got incredible reliability on the new work we've done...Our commitment is that it will be the most reliable video game box out there. People really love the Xbox because of the content, but we've got to make sure that the hardware never stands in the way of that.
Gizmodo says that Gates is referring to the newer, cooler-running Falcon chipset.
Will switching out cooler running chips solve the RRoD problems? Do you actually think a day will come when we'll think of the Xbox 360 as reliable?
Dale North is Destructoid's Editor-In-Chief, a founding editor, and specialist in Japanese gaming. An accomplished musician, Dale was reporting from Japan during the earthquakes of 2011. Luckily, he got the fuck out alive and is home in America now with his wife and beloved corgi, Einstein. Dale is also a co-founder of Destructoid's sister anime site
Japanator. Likes Corgis, Sega Saturn, PSP, iPhone, Photographic tools.
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and I see some people out there still want XBL to be free. If they REALLY wanted to be a reliable "game box" they'd let the buyers that don't have the falcon chip models exchange for the newer models with the falcon chips for free.
Right before my warranty goes out on the new one, Im going to overheat it and get a new Falcon system...
Even if the problems are fixed or mostly addressed, it will take years for the 360 to rebuild its reputation.
This Flame brought to you by Bachelor Chow! Now with FLAVOR!
So yeah, I have a few questions for all those that went through this headache. The man on the phone told me. Since this is my second time. We will be sending you a new replacement unit. What does he mean by new? New as in a new system in the box, like bought from a store?, or just a new system taken out of the box? Because I don't get it. If they send me a new system. What do I do with my current HDD? Will it work on the new system? Do I lose my content?
When I sent in my RRoD'd box in last November, they sent me a "new" one back. As far as I could tell, it was a completely unused unit, and its manufacture date was last September (the one I sent in was a launch unit).
I have no idea why they'd send you a refurbished unit and send me a new one (unless the launch console thing had something to do with it), but from what I can tell, when they say new they mean new.
It will be sent OEM, the 360 console itself and no fixins. They'll change out the rights for your digital content for you, so when you slide your HDD in there nothing changes from before aside from a few repeated set-up hassles.
The ONLY thing that's bugged me about the transition is that my downloaded tracks for GH are only playable if I'm logged into Live. Everything else is peachy.
(don't answer that, because I have already come to the conclusion that it was. I get a free month of XBL and my warranty extended another three years. I don't care who you are, that almost makes up for my 360 failing. Almost).
The unit's manufacture date is just for the original system.
If you have sent in for a repair, you got back a refurb, no question. But so far as reliability, you're on day one with the system, because, as MS explained it to me in the three times I've sent in for RROD, the system they send back as refurb has ALL NEW parts in it. New drive, new Motherboard, new everything. The only thing that's not new is the case and serial number.
Of course they going to say all the pie in the sky stuff they can, doesn't mean it's true.
But seriously, this Bill Gates comment infuriates me... He has somehow described a console with the worst reliability ever seen in gaming as "the most reliable video game box out there".
His escape clause is the little "it will be" that precedes the statement.
I feel sorry for the people who bought a 360 and just want it to work all the time. Especially when they have to hear this self-congratulatory tripe from the people who sold them a system that causes so much trouble.
The 360 has great games, but someone needs to take responsibility for the awful build quality.
Then again my ps2 cost 130£ not 320£ so in theory 360's should be built with better software, going by price.
I agree!
The comment above made me laugh about the 360 being a champ and crapping out 8 months into it's life span.
Lets say that the 360 has a 30% failure rate, of the 16 million sold that would mean 4.8 million have junked out, sure sounds reliable to me. Even a 1% failure rate would show almost 500,000 junked systems, which is not a small number by any means. Also, out of the 16 (or 17) millions 360's sold, what % of that total is becuase of people picking up a 2nd or 3rd unit? I would like to know.
I still have my NES, SNES, lauch ps2, ps3 and Wii and they work fine with no errors (so far).
"Right before my warranty goes out on the new one, Im going to overheat it and get a new Falcon system..."
Haha! How are you going to do that? I can imagine you slowly creeping up on it with a blanket and then jumping on it, telling it to "shh" as the lights slowly go red.
@ Hells_666
Do me a favor and take a breather, dude. Relax.
I agree with akathatoneguy: perception is reality in this case, and just like everyone will be saying “the PS3 has no games” probably through the end of 2008 at least, I can’t see gamers ever thinking of the Xbox 360 as a reliable machine, let alone “the most reliable video game box out there”. I mean, I’m glad that Microsoft has been making amends, what with their $1.5 billion warranty extension and the new Falcon chipset, but it’s hard to change the first impressions they made with the original failure-prone 360s.
Let's say that the 360 has a 30% failure rate, of the 16 million sold that would mean 4.8 million have junked out, sure sounds reliable to me. Even a 1% failure rate would show almost 500,000 junked systems, which is not a small number by any means. Also, out of the 16 (or 17) millions 360's sold, what % of that total is becuase of people picking up a 2nd or 3rd unit? I would like to know.
Also, BrOnXbOmBr21, I agree it takes time to build an image and only seconds to destroy it.
Makes sense and sounds good,I just wanted some insight into the matter, thanks!
good thing i sold my 360 before getting into trouble with it ... it's a piece of shit with many games ... many games getting full of dust ... most of you lost many months by waiting after your precious crappy box ... just wait for the next mega ultra ultimate super extra elite supreme xbox 360 (ironic here) loll
go for it fanboys i'm ready ... :)))) oh and talladega rulez !!!!!!!!!! :))))
I'll try to respond on the same grade level as you...
u r ghey!
01/14/2008 17:56
@Quest
I'll try to respond on the same grade level as you...
u r ghey!
keep butt licking looser :)))))