I personally think its disgusting that they can get away with selling such obviously bad hardware. But, as long as fools will keep buying them, then there is no reason to rectify the problem!?

If this is true.... It's just insane.

On my 2nd and hopefully last Xbox 360. We'll see how the Jaspers last.

PS3 is da best.

This number is fairly close to the recent class action law suit against Microsoft for this issue's estimation of a failure rate of 50%.

haha.

thats sad, sadder still is that people won't stop buying the damn things and they will never fix the problem, there is no incentive to do do it as long as people keep buying. Nothing against the 360 but support of sh!t hardware has to stop, were starting to leave the impression that this is ok to do, and as long as we leave that impression this will never get fix, it will even carry on even into the next generation of consoles because they can get away with it until someone(well alot of someone's) puts their foot down.

As long as MS' customer service and warranties are top notch (my experience with them was anyway), who cares?

10% sounds right for PS3s, though of the 5 people I can think of now that I know with PS3s 3 of them have had to send theirs away with all their precious saves they forgot to back-up.

The truth is that they are made like ass, the original xbox was very reliable so I don't know what went wrong this time. The games on the console keep people on them, and I imagine the pestilent glow of the NXE attracts casual gamers who can't wait for project Natal. The software is going the same way as the hardware but as long as the games are good and it can play my *digital back-up files* then I'm happy with my black box o'crud.

That and I prefer the controllers.

Well the poll results are proably a little off do to the fact that the people they polled are most likely gamers that play a lot more than the average person therefore, more likely for systems to overheat and die. It's still bullshit though that the 360 fails so much. I wish I went with the PS3 now.

@Brandnamecommercial:

My 360 only took a week to get back. That being said, the face that I had to send it out to them in the first place is total BS. Consoles shouldn't have such a high failure rate.

Just can't beat the lineup of games and the online services. At least they come with a 3 year warranty, it's not like they haven't done anything to rectify it. I'm not being a fanboy, just saying... it is worth the trouble of having to return a 360 and not have it for a week and a half to have all of the features and lineup of games. I have gone through two 360s and honestly, it hasn't been that big of an inconvenience. That's just my personal opinion. I don't really want to invest the time and money into getting a new library of games. Plus, paying for a box to ship it back in is worth not having to replay everything on a new console and lose all of my data.

Having said that, I am looking forward to the day when I can get a PS3 towards the end of this console generation. There are a lot of exclusive games that I want to experience eventually. The reality is, some of us can only really invest in one console at a time, in both time and money. None of us could have known that the 360 would have these problems when we purchased it (except for people that continue to buy them after the fact). Microsoft has offered solutions, it cost them over a billion dollars, and I think they handled it rather well. I am looking forward to the next MS console. I can guarantee they learned a lot from this debacle and the next console from them will be more rock solid than the Gamecube and original Xbox combined. Those two can take some serious beatings.

Anyway, can't wait to see what kind of geniuses this article brings out.

The only people i know who havent had it break on them only use it for an hour or 2 every other week.

Fortunately, I got my 360 relatively recently with the lower power chipset and it's got tons of room for airflow. No RRoDs...yet.

My team lead at my old job, however, is a different story. Of his two original 360s, he's had to send them back a total of three times! He finally decided to get an Xbox Arcade just to use it as a reserve out of the (justified) concern that he's going to be sending one of his first two boxes back again! That's incredibly sad.

@ Cadtalfryn:

Not that it's relevant to this story or anything, but when did the PS3 catch up to the Wii?

Holy crap! I'm just shocked Jim didn't pick up this article and took it as a chance for more bashing!

If a car had a 54% failure rate, would you buy it? I'm not suggesting a car and a 360 are the same, but from a consumer stand point it would be unwise to purchase something that has a relatively high damage problem. This is why I'm not buying a 360 until after my PS3. At least then, I'll have something to fill the hole the 360 used to fill, in case it gets defective somehow. This may seem fanboyish, but even I must admit there are some 360 exclusive I'd love to get my hands on.

Gah, damn, sticky fingers. Yeah, this is why I don't have a 360 anymore. When my old one got the Red Ring, that was because it was left in my cold car for a while, but I also don't even think it should have done it then. Did the same thing with my PS3 and Wii, and those worked fine right away.

And even if the Red Ring problem was fixed, doesn't the DVD drive have issues still, too?

"But I don't think it's stopping anyone from enjoying the console."

It's stopping me. My second RROD occurred last week, and Microsoft wants to charge me $100+ for repairs to the faulty console they sent me to make up for the faulty console they sold me? FUCK THEM.

It's not the time limit, it's the fact that they knowingly shipped a faulty products, then, in my case, replaced said faulty product with another faulty product. What good is it if the 360 they sent me after breaks sooner than the one I initially bought? I wasn't playing it in the shower, their hardware is simply shit patched together with Elmer's glue. In short, do I believe that a $400+ piece of hardware, used properly, should last longer than three years? Hell yes. I didn't intend to rent a console from Microsoft for $100 dollars a year. Again, FUCK THEM.

On my 2nd 360 and it is a Elite and has had no Problems so far but I didnt spend anything on the 1st cause it was a Contest Prize I Won before me and my brothers knew of the Horrors of what could happen and started building a Library for the Console

and that one had a Slew of Problems Including Etching Rings in the Game Disc and 2 Lines of the Red Ring when ever we played a Game with a Large Map such as Spider-man Web of Shadows or Assassins Creed

My brothers and I have Nearly Every Console thats been made over the past 20+ years and Ive never seen as many problems occur with any of them combined with all that Ive Experienced or heard of about the 360

also I dont own one yet but a friend of Mine just had his PS3 Fail on him (overheat with the Yellow Lights)

But My Wii is a Launch Console and Still Works Great

also

I've had so many 360's crap out on me, it's ridiculous. I even bought a cheap, used backup just to buffer myself, and it died too.

It's been said before, but apply this failure rate to, say, a car, and you would have lawsuit-a-palooza.

I've had a 360 since spring 2006, and I'm on either my 3rd or 4th version, can't remember which. If I could go back to when I got a 360, I very well might consider the PS3. The hardware issues just aren't worth it sometimes.

my Dreamcast still works. And it has Marvel VS Capcom 2.

I just love reading these posts, lol. People who complain about it yet still go and buy a 2nd console just so they have one working for while the other is getting fixed, lol.

This will never get old, this is the same addiction people have when trying to quit smoking but dont.