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Xbox 360 Elite to end red rings? It better do, but there are doubts photo

Frankly, the fact that this is indeed news is quite laughable and very sad at the same time. "New Xbox 360 might not die like all the others," really isn't good news, because we shouldn't be in a position where such news is even possible. Sadly however, it is, and for that reason alone I am not welcoming news that the Elite is designed to withstand the infamous red ring plague with open arms. Citing design problems with the original machine, Microsoft's president of the Entertainment and Devices division, Robbie Bach, has told shareholders that the Elite is different. Like, you know, it should be. While you're at it, why don't you recall the machines you're still knowingly selling with faults?

“It's a design challenge that we've had to work around and create a new design to solve that problem, and for the interaction of a variety of different components. And so that's a Microsoft design question, not some component manufacturer's problem or our manufacturing partner's problems," Bach recently said, as confirmed by Spong. "It's something we've had to work on. We know we have a much better design in the market now. We verified that.”

If Microsoft knows it has a much better design released now, then really there should be no excuse for expecting customers to maintain its prior shoddy hardware. Honestly, I love my Xbox 360, but this news makes me even more angry, simply because it doesn't solve the problem of countless condemned consoles still floating around the marketplace, and earlier adopters still greatly inconvenienced.

In light of these claims, has Microsoft truly fixed the problem? There are those who have their doubts after looking inside the 360 Elite themselves. Hit the jump for more.

Llamma.com recently cracked open an Elite to take a look at what changes are inside. Most of what the guys there said is far too technical for this humble Englishman who still rides in a horse and cart (seriously, what are wires?), but details on Microsoft's red ring fix are interesting to say the least:

One a side note, we all had a good belly laugh here at the shop when we saw Microsoft's most creative measures to minimize the dreaded Xbox 360 3 flashing red lights "ring of death" error caused by poor BGA connections of the CPU and GPU.  It seems that that the good ol' a dab will do ya methodology applies here.  Take a look at the epoxy surrounding the CPU and GPU which is intended to prevent the BGA connection from popping as the board warps.  This has to be one of the funniest things I have ever seen.  Will it do the job, we have our doubts, but it will remain to be seen. It certainly seems like taking the easy way out instead of fixing the real problem. 

Microsoft taking an easy way out? Never! Check out the site for the full gory details on the Elite's guts and giblets, but I felt that was a pertinent paragraph to share. The 'Soft really doesn't need to design itself into yet another black hole, but whenever there's a cheap alternative, the company that spent millions of dollars for downloadable content will always take it. Very poor.


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30 comments | showing # 1 to 30

Copyright 2008 Agent Chieftain's Avatar - Comment posted on 07/31/2007 11:25
Copyright 2008 Agent Chieftain
So, the Elite motherboard is covered in goop, has epoxy on it's chipsets, and it has a new massive heatsink.

Are they going to upgrade refurbished ones to have these (cheap) features when they're returned? If not, FAIL.
bhive01's Avatar - Comment posted on 07/31/2007 11:35
bhive01
It was my impression that they slimmed down the components on the motherboard itself. If that is truly the case then every little bit takes away heat from the chips which melt the solder causing the connection loss.

I have no doubt that the incidence of RROD in the Elites is significantly reduced. This is why I almost bought one. Still, there was no guarantee, so I got a PS3. Despite the 3 year extended warranty.
brainderailment's Avatar - Comment posted on 07/31/2007 11:37
brainderailment
Yeah, they are basically putting duct tape on it. They should be reducing the heat and power consumption so that the board doesn't warp. Then the parts will stay in place.
drunkenshaolin's Avatar - Comment posted on 07/31/2007 11:37
drunkenshaolin
my 2nd 360 died on me on sat, i love my xbox but this not good. they should at least come out and say they made mistake.
but the 3 year warrenty had to be done...or there be alot of dead M$ peeps out there.
JonDarkwood's Avatar - Comment posted on 07/31/2007 11:45
JonDarkwood
So i'm not sure I understand completely, is their way of fixing the red ring problem simply preventing the red rings from turning on? LOL
biohazardous_snark's Avatar - Comment posted on 07/31/2007 12:01
biohazardous_snark
Do you know as to whether the Elites will have the new 65mm chip in them, at UK release?
subnet6's Avatar - Comment posted on 07/31/2007 12:05
subnet6
Wake me up when they announce that they've fixed the problems for the elite and core as well.
subnet6's Avatar - Comment posted on 07/31/2007 12:06
subnet6
I meant premium, dar, im asleep, which is why you'll need to wake me up. duh!
HarassmentPanda's Avatar - Comment posted on 07/31/2007 12:06
HarassmentPanda
What pisses me off most is that Live Arcade downloads are tied to your XBox, not your gamertag. So, even if I keep replacing my system, will I hit a point where I lose all of the money I dumped into the Arcade?
Copyright 2008 Agent Chieftain's Avatar - Comment posted on 07/31/2007 12:11
Copyright 2008 Agent Chieftain
@ HarassmentPanda

Hard disk drive.
Burkhart's Avatar - Comment posted on 07/31/2007 12:18
Burkhart
A recall is definitely needed, ive been waiting 4 weeks now for them to fix mine for the second time. Never have I had this experience with any other piece of hardware without there beinbg a recall or refund.
Ryro's Avatar - Comment posted on 07/31/2007 12:26
Ryro
$50 says the RROD-style crashes still happen, but it just won't show three red rings is all. This way they can get out of warranty claims while still using a shoddy design.

I've mocked the PS3 for a year now, but be damned if it doesn't look prettier every day. Fatties need love too.
Professor Pew's Avatar - Comment posted on 07/31/2007 12:30
Professor Pew
@HarassmentPanda: No! They are tagged to both the console and your gamertag. So if you put your accound on a memory card inside a mate's 360, you can download XBLA games there. Then they will work for him with his account (console binding) PLUS, if you login at home, you can download the game again for free.
It's a trick to get 2 games for the price of one.

About the 3RLOD on the Elite: you can slam it too, seems to work for some people (the expansion of the board gets knocked around or something). And you can put pieces of eraser-gum on the motherboard with a brazilian home-made fix.
They should just release those Falcon's already though, the old hardware are really pieces of shit imho.
Crunshii's Avatar - Comment posted on 07/31/2007 12:35
Crunshii
@ Burkhart
a recall will never happen, ever. It costs to much, it will cost Microsoft more than what the machine has sold for. They still haven't turned into profits for a almost 2 year old machine that was supposed to make profits per machine sold, unlike Sony's abomination that already is costing sony $100-$200 per machine sold until the upgraded version comes out, but they planned it that way by investing BRD.

The only thing M$ can do now is extend the warranty so they dont get sued and FORCED a recall, as long as they keep promising its going to get fixed they wont get sued, but the reality is theres over 10million machines sold, being turned into 3rd party Manufacturing labor, for minor upgrade of heatsink, refurbished then shipped back to different clients.

Only hope you can have is that M$ says: "Ok people, we will ship our Falcon ship to our Manufacturing 360 plants all over the world to replace the faulty chip!"

The day they mention that is a happy xbox marathon (this assuming it fixes the problem LOL) but so far they only mentioned heat sink upgrade, which just extends getting RROD than sooner.
HarassmentPanda's Avatar - Comment posted on 07/31/2007 12:36
HarassmentPanda
@ Agent Chieftan

If you put the hard drive on a different 360 than you downloaded the game from it says you don't have access rights to the file.

@ Professor Pew

I knew you could do this, but I thought there was a limit to the number of times you can do this. I already have 2 360s that I share Live Arcade games with, but my girlfriend and I have separate Live accounts and I want to be able to access the games with both of our accounts. Does that make sense?
Professor Pew's Avatar - Comment posted on 07/31/2007 12:38
Professor Pew
@Panda: Hrmmm, I've never read about a limit. As long as you have online access, it should work. I will investigate!
handles25's Avatar - Comment posted on 07/31/2007 12:45
handles25
That Llama quote is old and not what this new press release is about. They did put epoxy on the cpu and gpu with the Elites, but what this latest news is about is they are adding that extra heat sink to retail elites, not just refurbed 360's.

Kalakaua's Avatar - Comment posted on 07/31/2007 13:30
Kalakaua
Shortly before saying that Robbie Bach was at the phone with his stock broker screaming... "SELL SELL SELL! MUST SELL THAT STOCK!"

All I know is my two launch 360's haven't broken down... yet. *knock on wood*

Hey Mr. Bach, if mine break, use that 6+ million dollars you got and buy me a new one! K? thanks!
alexkidd's Avatar - Comment posted on 07/31/2007 13:44
alexkidd
No matter what they do, they are in a no win situation. I say for $350.00 you are getting a console with the best game collection by far and a 3 year warranty.
How is that bad? If its gonna break its gonna break within that 3 year period, and most likely by the time it does it will be replaced with a 65nm version.
azninvasion2000's Avatar - Comment posted on 07/31/2007 14:09
azninvasion2000
you guys have absolute no creativity whatsoever.

get a $20 used/old mini-fridge that works off of craigslist, and throw your 360 inside it while you play it.

cuts down on the sound, never overheats, no rings of death, and you can put fucking beers in it.

jeez, use your fuckin heads people.
wonky360's Avatar - Comment posted on 07/31/2007 14:36
wonky360
bla.
until the 65mn chips are in then there will always be considerable heat causing issues. As long as MS fix these in record time then I dont really care. I would NEVER give up my 360.
ZiiG360's Avatar - Comment posted on 07/31/2007 14:41
ZiiG360
http://gizmodo.com/gadgets/microsoft/microsoft-adding-extra-gpu-cooling-to-retail-xbox-360-elites-284405.php
kawitchate's Avatar - Comment posted on 07/31/2007 15:35
kawitchate
@alexkidd

ah yes, but the 3-year warranty is only for RROD, and i just had my console fail (epic fail) on me WITHOUT the RROD. luckily (well, unbelievably, but you know what i mean) it was within the first year of purchase, which covers ANY problem you have with the 360, but after that year mark you need to get the RROD. and that just blows.
hjd uk's Avatar - Comment posted on 07/31/2007 16:18
hjd uk
So, are and if so when are MS going to make 2nd / 3rd? Gen XBoxes that will actually work for more than 10mins. Im not buying one until they sort out the noise & heat and RROD. Everyone i know who has an XBox360 has had problems with it.
TrickyBAM's Avatar - Comment posted on 07/31/2007 16:19
TrickyBAM
I had an Elite and it broke in a month and a half. Then when went to use my best buy warranty to get it replaced, and they didn't have it in stock (At any Best Buy in the Bay Area). Unfortunately, I had to go back to a premium 360.
Quest's Avatar - Comment posted on 07/31/2007 18:33
Quest
why don't you use crazy glue with your 360 :))

lollll that's too funny epoxy ... duct tape lollllll

it's funny 'cause everytimes there's a good news for the PS3 you 360 fanboys always bashing in every possible way ... and now it's so funny to checking you looking for excuse for epoxy and duct tape lollll
Capn Birdseye's Avatar - Comment posted on 07/31/2007 19:43
Capn Birdseye
I know 5 other people with Xbox360s, 2 of those launch boxes, the rest not long after, and I am the only one to ever get RLOD out of all of us. I took it back to my local EB, and I walked out with a replacement.

Even then, I agree there is no excuse for poor workmanship, but I have had other consoles die on me in the past, this is no different.

IMO its just the broad acceptance of the internet and gaming in general this generation, you are hearing more about it.

You rarely hear anything about PS3 hardware failing, though, which says something about it...
crveck's Avatar - Comment posted on 07/31/2007 23:23
crveck
Uhhh...my elite got the red ring after a month...
ajaxender's Avatar - Comment posted on 08/01/2007 01:06
ajaxender
man, my brother is lucky, he only had to get a new 360 cos the first got stolen... okay, maybe not so lucky :P
All this rrod stuff almost makes me not want a 360,but the lure of halo 3 is too strong...
Quest's Avatar - Comment posted on 08/01/2007 07:02
Quest
Strange ... i'm playing with my PS3 every single day since november ... and i have no problem at all :))))
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