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Xbox 360 ads banned from UK over misleading movie services photo

I've never used the Xbox 360 to rent movies, mainly because I'm not buying pretend money to then spend on borrowing a film. Of course, if you're one of the many UK folks who have been watching recent TV commercials for the 360's download services, you might not have known that, because Microsoft didn't tell you.

The Advertising Standards Authority has decided to pull a recent advert for the 360 since it failed to clarify that you only rent movies from the 360 Marketplace and can't buy them. While Microsoft argues that it shouldn't have to tell people an important detail like that, the ASA disagrees. The advert's small print tells viewers that they need a hard drive to take advantage of movie downloads, but fails to note that such downloads expire after 14 days, or within 24 hours of use. 

"Because the ad focused on the Xbox 360 download function and new users could be influenced to purchase on the basis of being able to download and keep movies, we considered that the time limitation to play downloaded movies and the fact that they were being rented rather than bought were significant conditions that should have been clarified in the ad," explains the ASA. 

The ASA tends to overreact and has pulled a number of commercials due to kneejerk complaints from busybodies, but this time I am inclined to agree with the judgement.  The very fact that Microsoft wanted to dodge the issue in the first place should be a big indication that it was probably worth bringing up.


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14 comments | showing # 1 to 14

Wookiee's Avatar - Comment posted on 02/11/2009 12:27
Wookiee
Not to sound like a wanker, but good riddance.

I'm surprised the EU are the only ones with the balls to stand up to Microsoft's corporate bullshit.
mix's Avatar - Comment posted on 02/11/2009 12:32
mix
I would have been pissed at that ad as well but when you see a new movie being displayed as $5 you can only figure out that your not buying it....

I do hate misleading commercials though!
SephirothX's Avatar - Comment posted on 02/11/2009 12:34
SephirothX
Good. Its very misleading in my opinion.
Half left's Avatar - Comment posted on 02/11/2009 12:34
Half left
Makes sense to me. Never liked those ads anyway. They were creepy.
that1dood's Avatar - Comment posted on 02/11/2009 12:34
that1dood
While this probably makes me sound like an idiot, I have to admit that the first (and only) time I rented a movie off of XBLM, I honesty thought I was buying it too. I'm glad this happened, hopefully the U.S. version of the ASA will follow suit.
Qraze's Avatar - Comment posted on 02/11/2009 12:43
Qraze
good for them! stand up to that big bad wolf and blow his house down.
dirtymik's Avatar - Comment posted on 02/11/2009 12:48
dirtymik
I rent movies off of Live every so often, much more palatable menu system to use than my cable provider.

Buying downloaded movies shouldn't be much more than seven or eight bucks anyways. Especially when you figure that providers aren't paying for delivery, stocking, etc. It is only a buck to rent a movie from redbox. They can't afford to make buying a downloaded movie cheaper than going to the movies.
John B's Avatar - Comment posted on 02/11/2009 12:56
John B
To non-US citizens...

Redbox is a kiosk-based DVD rental unit. I know that several of my local supermarkets have one of these available, and Redbox has a deal with a lot of McDonalds franchises. Rent a movie, take the disk home, return it to the kiosk, that sort of thing.
Drach's Avatar - Comment posted on 02/11/2009 12:56
Drach
>golf clap< Bravo, Jim. I agree. I refuse to buy Disney Dollars from MS. I was going to "rent" Bubba Ho-Tep because I'd never seen it before.. all the other movies were 240 points to rent.. but THAT one. that was 300+. I then found it on amazon for less than $5... to OWN... forever....
Fuck you microsoft. Fuck you in the ear.
John B's Avatar - Comment posted on 02/11/2009 13:05
John B
I've never understood why anyone would want to rent a download when the real thing can be found used (sometimes new) for sometimes the same price.

Oh, wait! That's right! GOTTA HAVE IT NOW!!!! Cant wait for a disc to be delivered in - what? - two or three days (and then keep permanently)! F*ck, no! Must watch the movie NOW!!! and then lose access to it in 24 hours!
AClockWorkMelon's Avatar - Comment posted on 02/11/2009 13:38
AClockWorkMelon
@John B

Why the hell not? If you have enough money so that OMG 3 dollars doesn't kill you, why NOT just get it with the convenience of not having to wait a few days?
John B's Avatar - Comment posted on 02/11/2009 13:54
John B
If it's, for example, $5 to buy a used disc that can be kept permanently, are you saying that it actually makes sense to spend $3 for a 24-hour rental just because you're too impatient to wait for the post?

Hey, whatever, it's your money.
Syn's Avatar - Comment posted on 02/11/2009 15:29
Syn
Haha, paying for movies.
Paying MICROSOFT for movies even!
Fuck that.
Fuck Microsoft.
JustLikeBuck's Avatar - Comment posted on 02/12/2009 03:29
JustLikeBuck
Why couldn't they just implement the netflix method? Forcing 360s to only have 2-3 movies at a time? Perhaps through a separate partition, meaning to "rent" more you'd have to delete them, ensuring it's only a temporary thing.

I've never been a fan of renting, especially if you actually like films. Hell; - I don't even like watching TV, I would rather not pay a License fee and just buy everything I need on DVD/Blu-Ray.
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