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Jeeeesus christ sony, what on earth are you doing?
@mattrodroid
It's news. Would you like them to start reporting on how nice the weather is? Maybe you would prefer the weather channel.
@mattrodroid
It's news. Would you like them to start reporting on how nice the weather is? Maybe you would prefer the weather channel.
• expediting a planned move of the system to a new data center in a different location with enhanced security;
The hold up,maybe?
We are working closely with the FBI to identify and apprehend the culprits who committed this crime
Or that^
The hold up,maybe?
We are working closely with the FBI to identify and apprehend the culprits who committed this crime
Or that^
This is the only part the letter "needed" to say...
"As a valued partner we aim to keep the lines of communication open so that you are aware of our progress. Our focus has been to confirm the security of the networks, protect customer data and get the services back on line as quickly as possible. We will do our best to respond to all of your inquiries and we will do everything we possibly can to support you"
Everything else was common knowledge that the developers probably knew before anyone else..
My guess is the Lawyers made Sony send it LOL
"As a valued partner we aim to keep the lines of communication open so that you are aware of our progress. Our focus has been to confirm the security of the networks, protect customer data and get the services back on line as quickly as possible. We will do our best to respond to all of your inquiries and we will do everything we possibly can to support you"
Everything else was common knowledge that the developers probably knew before anyone else..
My guess is the Lawyers made Sony send it LOL
"Let's beat this dead horse some more."
I know I'm not doing the kind of news you normally read but things like, "Bin Laden still alive, President Obama developing weapons based on stolen alien technology" can't be tied to videogames adequately.
I know I'm not doing the kind of news you normally read but things like, "Bin Laden still alive, President Obama developing weapons based on stolen alien technology" can't be tied to videogames adequately.
Not good enough? What exactly do you want them to say?
Shit happens to developers and publishers just like it happens to any other business.
Plus, how much was really "Lost". Chances are if people wanted a particular game they would either buy it on another platform, get it on PS3 anyway to play offline in the interim, or wait until PSN was up...then buy it - as applicable. Not completely avoid the purchase.
Shit happens to developers and publishers just like it happens to any other business.
Plus, how much was really "Lost". Chances are if people wanted a particular game they would either buy it on another platform, get it on PS3 anyway to play offline in the interim, or wait until PSN was up...then buy it - as applicable. Not completely avoid the purchase.
What's that you say? An embargo on this shite until something newsworthy avtually happens?? Why thank you that would be splendid.
On a serious note I do feel for the indie developers who are reliant on the revenue generated from the psn I hope those are the people who are properly compensated
On a serious note I do feel for the indie developers who are reliant on the revenue generated from the psn I hope those are the people who are properly compensated
What's that you say? An embargo on this shite until something newsworthy avtually happens?? Why thank you that would be splendid.
On a serious note I do feel for the indie developers who are reliant on the revenue generated from the psn I hope those are the people who are properly compensated
On a serious note I do feel for the indie developers who are reliant on the revenue generated from the psn I hope those are the people who are properly compensated
That's about all I would expect. They aren't going to talk about how much compensation they will be giving out to thank them for their "patience, understanding, and goodwill" in a letter like this. That's for sit down meetings where the amounts will be negotiated.
This is just getting stupid.
Sony is doing everything in their power to fix this problem..
They security they had was up to date, and everything was encrypted.
I really don't know what you people expect from Sony, just put it back up and let it get hacked again?
Sony is doing everything in their power to fix this problem..
They security they had was up to date, and everything was encrypted.
I really don't know what you people expect from Sony, just put it back up and let it get hacked again?
"and we will do everything we possibly can to support you"
That seems like it would just as important a line to pick out as any.
That seems like it would just as important a line to pick out as any.
Such a long letter that has such little content. Sony seems to be a master on politics.
There is nothing in that "leaked" letter that hasn't already been sent to customers or the press. I am pretty sure the developers knew about everything it says there without the need of Sony to summarize it.
There is nothing in that "leaked" letter that hasn't already been sent to customers or the press. I am pretty sure the developers knew about everything it says there without the need of Sony to summarize it.
I'm not a card-carrying member of the Sony Defense Force, but that letter seems pretty succinct to me. Sure, it's three weeks late, but can't we safely assume that for those past three weeks that Sony has been working on fixing their security problems a lot harder than they've been rubbing everyone else's shoulders and whispering sweet nothings in their ear?
The bit at the end about keeping communication lines open is obviously the most critical bit to Sony's business partners. A form letter can't address everyone's issues, and Sony is going to have to treat each of it's partners concerns individually if it wants to keep doing business with them.
I don't see any stink about this.
Also you said 'leak' three times in one sentence. Were you jumping up and down while holding your crotch when you did that? I know I was.
The bit at the end about keeping communication lines open is obviously the most critical bit to Sony's business partners. A form letter can't address everyone's issues, and Sony is going to have to treat each of it's partners concerns individually if it wants to keep doing business with them.
I don't see any stink about this.
Also you said 'leak' three times in one sentence. Were you jumping up and down while holding your crotch when you did that? I know I was.
This is getting to silly levels now, even 24hour rolling news levels. We'll be posting stories about Jack Tretton images being found in toast yet. Maybe couple it with some "stats" that PS3 sales rose 200% after finding the image in the toast from one store in Outer Mongolia as they sold 3 instead of 1.
Then Trettonanity will be formed. Entire countries will be looking for a revolution because these governments oppress them. The battles will wage over several millenia until finally, Trettonanity takes over the globe.
Then and only then will PSN come back up. Is this true? The answer may surprise you after the break.
Then Trettonanity will be formed. Entire countries will be looking for a revolution because these governments oppress them. The battles will wage over several millenia until finally, Trettonanity takes over the globe.
Then and only then will PSN come back up. Is this true? The answer may surprise you after the break.
Hey Jim, do you know if there's some kind of study about how damaging this whole fiasco is being for both Sony and the publishers?
I imagine that people like Spash Damage and many others aren't very pleased with this whole thing.
Also, Im quite surprised that Microsoft managed to stay classy and didn't say something like "we offer the best security folks!" or some BS like that. Give it time I guess.
I imagine that people like Spash Damage and many others aren't very pleased with this whole thing.
Also, Im quite surprised that Microsoft managed to stay classy and didn't say something like "we offer the best security folks!" or some BS like that. Give it time I guess.
I see the SDF is back online at least. Its news, people, it doesn't exist for you to like it all the time.
Jim more or less said what the Industry Gamers article said, he just emphasized how tactless the letter is. And it is pretty tactless.
Sony will "do everything they can" to help publishers and developers. Right. I'm totally sure they're going to pay them the money they've lost.
The only thing Sony has done right in all of this is arrange to hook up consumers with ID protection for a year in the wake of all this - and no one pays attention to that, not even the SDF. They just care when they can play Black Ops again and what free games they're getting. That's pretty sad if you ask me.
Sony has a lot to prove from here on out and no one should be tossing them an easy underhand pitch no matter how much they like them.
Jim more or less said what the Industry Gamers article said, he just emphasized how tactless the letter is. And it is pretty tactless.
Sony will "do everything they can" to help publishers and developers. Right. I'm totally sure they're going to pay them the money they've lost.
The only thing Sony has done right in all of this is arrange to hook up consumers with ID protection for a year in the wake of all this - and no one pays attention to that, not even the SDF. They just care when they can play Black Ops again and what free games they're getting. That's pretty sad if you ask me.
Sony has a lot to prove from here on out and no one should be tossing them an easy underhand pitch no matter how much they like them.
The Playstation is just a platform for developers to release their software on, unless there's an exclusivity deal and some form of contract that states a guarantee of a certain level of profit then Sony don't really owe them anything other than an apology and a promise to keep lines of communication open, as stated.
I'm sure they'll privately work out some form of compensation for anything promised in their licence agreement that they couldn't deliver over the last few weeks, but for everyone else the developers are free to walk away and write off the playstation platform as a source of income. They're not forced to develop for the console, it's simply another revenue stream for them where they pay a fee to release on the playstation.
Jim, I appreciate the fact that I can usually count on your articles for the latest news on this situation, I'm eager for PSN to come back too. But your PSN articles really come across less as journalism and more as an angry forum post from a self entitled gamer endlessly complaining because he can't have it now. It happened, deal with it, and report the news like an unbiased journalist should without the endless digs and snide comments that belong in a comments section.
I'm sure they'll privately work out some form of compensation for anything promised in their licence agreement that they couldn't deliver over the last few weeks, but for everyone else the developers are free to walk away and write off the playstation platform as a source of income. They're not forced to develop for the console, it's simply another revenue stream for them where they pay a fee to release on the playstation.
Jim, I appreciate the fact that I can usually count on your articles for the latest news on this situation, I'm eager for PSN to come back too. But your PSN articles really come across less as journalism and more as an angry forum post from a self entitled gamer endlessly complaining because he can't have it now. It happened, deal with it, and report the news like an unbiased journalist should without the endless digs and snide comments that belong in a comments section.
It's kind of crazy to think that a couple of weeks down on a gaming console is costing tons of money to so many people. I shudder to think after all of this what would happen if facebook shut down for a couple of weeks.
i just want them to go online, after it comes online ill play a match of cod get portal on my pc and then go outside
Unlike many people posted here, I actually find value in this post. It's kinda dumb to ignore this issue, especially when your personal information is at stake. I got word yesterday from the bank that my credit card was deactivated, due to a "security breach" and I wonder a lot if this had something to do with the PSN outage. I also heard that a good handful of people have called in earlier that day with the same issue. Honestly, at first, I wasn't too concerned about the outage, but now that I've been an innocent bystander in a security-related incident, I have to make sure to look over my shoulder.
Despite being informed by places like Destructoid and other similar sites about PSN's status, I attempt to sign on every day to make sure I can change my password as soon as possible. While I don't hold Sony completely responsible for this incident (though, I DO roll my eyes at them for instigating it), I'm definitely not comfortable with Sony leaving me and 77 million other people in the dark about our account status. At least let us change passwords or kill the account altogether...SOMETHING to give us all peace of mind.
I don't see how people can be so "yawn" about this situation. I believe that the people that don't care about the security breach either think they're safe using other networks like Steam or XBL, or their parents supply them their cards instead of their own. Think about this: now that hackers have taken down Sony's networks, what makes you think they aren't on an ego trip and they're now targeting Microsoft's or Valve's systems next? Absurd as it may sound, it CAN happen. They sure as hell caught us off guard with Sony's network. And for those kids out there that are letting other people pay for their stuff with their cards: imagine how much less they'll trust you should they be attacked directly. Imagine how long you'll be grounded. :)
Despite the situation involving a gaming network, this is hardly a game.
Despite being informed by places like Destructoid and other similar sites about PSN's status, I attempt to sign on every day to make sure I can change my password as soon as possible. While I don't hold Sony completely responsible for this incident (though, I DO roll my eyes at them for instigating it), I'm definitely not comfortable with Sony leaving me and 77 million other people in the dark about our account status. At least let us change passwords or kill the account altogether...SOMETHING to give us all peace of mind.
I don't see how people can be so "yawn" about this situation. I believe that the people that don't care about the security breach either think they're safe using other networks like Steam or XBL, or their parents supply them their cards instead of their own. Think about this: now that hackers have taken down Sony's networks, what makes you think they aren't on an ego trip and they're now targeting Microsoft's or Valve's systems next? Absurd as it may sound, it CAN happen. They sure as hell caught us off guard with Sony's network. And for those kids out there that are letting other people pay for their stuff with their cards: imagine how much less they'll trust you should they be attacked directly. Imagine how long you'll be grounded. :)
Despite the situation involving a gaming network, this is hardly a game.
Gotta love how flawed by confirmation bias some idiot Sony fanboys are.
Because if you report something that makes Sony look bad that they DID THEMSELVES than you're troll. Never you mind how pathetic of a defense that is, but when you're vehemently defending force that blatantly dropped the ball while cutting corners to save a couple bucks, it highlights how much of an idiot you are. Sony, just like BP, and just like every other corporate Titan that's tried to squeeze by without doing their job 100%, fucked up, and has left a shit ton of other people to clean up their mess. Doesn't matter whether it's a gulf full of oil, a town covered in liquid ash and muck, or millions of users unable to use what belongs to them while their personal information is pilfered, and tons of publishers and developers getting shafted. You can play the "oh well if someone breaks into your home and rapes ----- is it their fault?" card, but it doesn't exonerate Sony from being the ones at fault, because even though they were hacked into, if they hadn't tried to fuck around to get by without having to put forth proper effort, this wouldn't have happened.
Stay classy fanboys.
Because if you report something that makes Sony look bad that they DID THEMSELVES than you're troll. Never you mind how pathetic of a defense that is, but when you're vehemently defending force that blatantly dropped the ball while cutting corners to save a couple bucks, it highlights how much of an idiot you are. Sony, just like BP, and just like every other corporate Titan that's tried to squeeze by without doing their job 100%, fucked up, and has left a shit ton of other people to clean up their mess. Doesn't matter whether it's a gulf full of oil, a town covered in liquid ash and muck, or millions of users unable to use what belongs to them while their personal information is pilfered, and tons of publishers and developers getting shafted. You can play the "oh well if someone breaks into your home and rapes ----- is it their fault?" card, but it doesn't exonerate Sony from being the ones at fault, because even though they were hacked into, if they hadn't tried to fuck around to get by without having to put forth proper effort, this wouldn't have happened.
Stay classy fanboys.
From what I have learnt from the PSN outage, there has never been such a huge scale attack before, so it is something new. So I do expect many things to go wrong in every aspect. Unfortunately this is one of those areas. Sure Sony should have possibly been in contact from maybe a couple of days into this thing with its partners, but, it is possible it left it this late.
I think Sony have a huge hill to climb now. With one of your previous reports Jim indicating many people are trading the PS3 for a 360 to play games like COD because of like of PSN at this time, truly is understandable. I was thinking going back to a Gold membership again, but I think I will wait this out a little more. I am very frustrated by it all. I understand all sides of the situation, but for a gamer this is a fuck of a long time to wait to play some games. And although you hated SOCOM 4, Jim, I loved it by the Beta alone, but this outage has stopped me buying that game.
I think Sony have a huge hill to climb now. With one of your previous reports Jim indicating many people are trading the PS3 for a 360 to play games like COD because of like of PSN at this time, truly is understandable. I was thinking going back to a Gold membership again, but I think I will wait this out a little more. I am very frustrated by it all. I understand all sides of the situation, but for a gamer this is a fuck of a long time to wait to play some games. And although you hated SOCOM 4, Jim, I loved it by the Beta alone, but this outage has stopped me buying that game.
If anything, I am surprised these news has NOT been blown out of proportion. It just doesn't track with so-called "Middle America" too much I guess.
It really fails to scare the fertilizer out of baby boomers, and so the media has not blown it out of proportion like they do everything else.
It is refreshing in a way, a silver lining in the diarrhea-stained walls of Sony's various PSN and SOE operations.
It really fails to scare the fertilizer out of baby boomers, and so the media has not blown it out of proportion like they do everything else.
It is refreshing in a way, a silver lining in the diarrhea-stained walls of Sony's various PSN and SOE operations.
I know it must be awful for them... to keep saying that "we don't know when it will be back up" - but they should really have been updating everyone a lot sooner and they should be updating the Playstation blog daily. I hate that the most recent post is a couple of days ago... even if they just continue to say "we don't know" or if they started doing some blogs on great single player campaigns that gamers might have overlooked (cause nows the time to play them). If they blogged about splitscreen co-op games that worked. They just need to keep communication open.
... in fact if they knew that PSN was going to be down for quite awhile, at the retail level they should have reduced the price on a bunch of single player games - made 20 titles available for %19.99 or something. This might encourage people to keep gaming on their PS3's through the down time.
... in fact if they knew that PSN was going to be down for quite awhile, at the retail level they should have reduced the price on a bunch of single player games - made 20 titles available for %19.99 or something. This might encourage people to keep gaming on their PS3's through the down time.
Its hilarious that fanboys want to ignore this. I am not asking for heads but we have to make a big deal about this as the consumer to be safer going forward.
This is definitely gonna have an effect on NGP. Seriously, who would keep partnering with them after all of this?
Wow, people are bitching about something that's actually a BIG STORY being talked about a lot?
People will bitch about anything.
People will bitch about anything.
There really is a bigger picture people are missing here. How Sony handles this situation is relevant to more than just you playing SOCOM or downloading the latest PSN title. If publishers and developers are losing money hosting on PSN and they're not satisfied with Sony's performance in handling the situation where do you think they'll turn all their business to? We all know how Microsoft works, paying for exclusives and what not, who do you think they're getting in bed with behind closed doors while they feel neglected by Sony?
This is most certainly news and it's news that affects you. I seriously can't believe so many people are this butthurt over this news. If it was about you and your compensation nobody would be batting an eye.
Fuck, I recognize the value of seeing how Sony is treating the people who are making their network worth something and I not only don't own a PS3 but hate PSN and I'm not a fan of the PS3 as a video game console either. But this news does have weight and while Sony might be doing all they can, I expect no one to really know what to do in a situation like this, one would think simply sending an email with either substance or at least managable length so as not to waste the time and patience of their third-party peers would be one of the easier things to do. I'm not even gonna comments on the timing.
This email does do one thing right: it let's third-parties know they are not forgotten. But this little incident I think requires more than a glance and a wave and when the time comes publishers are going to demand more. I mean why not? They know there's another platform with a (theoretically) wider audience where they can actually strike deals and get paid off to NOT support PSN.
And again, regardless of who you want to blame this is all happening on Sony's lawn. So if think Sony is so innocent that's fine but at the end of the day they are responsible for what happens in their yard and how they handle it.
This is most certainly news and it's news that affects you. I seriously can't believe so many people are this butthurt over this news. If it was about you and your compensation nobody would be batting an eye.
Fuck, I recognize the value of seeing how Sony is treating the people who are making their network worth something and I not only don't own a PS3 but hate PSN and I'm not a fan of the PS3 as a video game console either. But this news does have weight and while Sony might be doing all they can, I expect no one to really know what to do in a situation like this, one would think simply sending an email with either substance or at least managable length so as not to waste the time and patience of their third-party peers would be one of the easier things to do. I'm not even gonna comments on the timing.
This email does do one thing right: it let's third-parties know they are not forgotten. But this little incident I think requires more than a glance and a wave and when the time comes publishers are going to demand more. I mean why not? They know there's another platform with a (theoretically) wider audience where they can actually strike deals and get paid off to NOT support PSN.
And again, regardless of who you want to blame this is all happening on Sony's lawn. So if think Sony is so innocent that's fine but at the end of the day they are responsible for what happens in their yard and how they handle it.
I wonder, could publishers now demand for a paid PSN because they might be scared about a lack of security and that this might happen again.
I have a solution, if they want to be back up, they can just put in new servers. Solved and Solved. They've got the money to do so.
Something like this could definitely cause publishers and developers to take pause when selecting platforms but, in the end, money wins out and games these days tend to be on everything they can. (unless you are Epic and have a known stated dislike for all-things Nintendo)
That being said, Capcom needs to kindly shut their fucking traps in all of this as the PS3 game update servers are still up and running so at any time Capcom could release patches to remove the ridiculous always-online DRM they've incorporated into their releases. Capcom hasn't done that so their bitching rings extremely hollow.
That being said, Capcom needs to kindly shut their fucking traps in all of this as the PS3 game update servers are still up and running so at any time Capcom could release patches to remove the ridiculous always-online DRM they've incorporated into their releases. Capcom hasn't done that so their bitching rings extremely hollow.
@Jim Sterling
As was mentioned in the letter, each developer has an account manager. I'm just curious, how do you know that the developers and account managers haven't been in contact about this weeks ago? You seem very sure of that.
Yet, when I was in business, we'd always hear about big news from our company rep first, and then the company would send out a standard form letter to cover themselves legally after that, and to provide a second layer of information. That is an almost universal method of operation in business. You're saying that isn't the case here. Why, exactly?
Please let me know.
Because if you don't have any evidence of that, then you'll come across as kind of ignorant, or that you're purposefully making things look as sensational as possible.
As was mentioned in the letter, each developer has an account manager. I'm just curious, how do you know that the developers and account managers haven't been in contact about this weeks ago? You seem very sure of that.
Yet, when I was in business, we'd always hear about big news from our company rep first, and then the company would send out a standard form letter to cover themselves legally after that, and to provide a second layer of information. That is an almost universal method of operation in business. You're saying that isn't the case here. Why, exactly?
Please let me know.
Because if you don't have any evidence of that, then you'll come across as kind of ignorant, or that you're purposefully making things look as sensational as possible.
The lawyers have been in the driver seat since day 1. Unfortunately what a lawyer thinks and what your partners and the public expect in terms of information are mutually exclusive.
@Darkenmal
Are you kidding me? Have you been keeping up with the news? Or did you just stumble across the fact that sony jeopardized 101 million people? Yes that's psn + soe accounts, and you get on here and say their security was up to date and everything was encrypted? Have you been drinking sony branded kool-aid? Their web server software was up-to-date, their security was very much not in check so much so that weren't following best practices at all which is the reason why this transpired in the first place.
Everything was encrypted? Ignorance is no excuse, if you don't follow the news don't get on here and talk non-sense because you're a fan of sony. NOTHING was encrypted apart from credit cards and even those have been compromised. Let me write the number here again... 101 million that is how many peoples identities and lively hoods now have the potential to be ruined because sony is irresponsible. You should be concerned because mommy's information was one of the ones stolen.
Are you kidding me? Have you been keeping up with the news? Or did you just stumble across the fact that sony jeopardized 101 million people? Yes that's psn + soe accounts, and you get on here and say their security was up to date and everything was encrypted? Have you been drinking sony branded kool-aid? Their web server software was up-to-date, their security was very much not in check so much so that weren't following best practices at all which is the reason why this transpired in the first place.
Everything was encrypted? Ignorance is no excuse, if you don't follow the news don't get on here and talk non-sense because you're a fan of sony. NOTHING was encrypted apart from credit cards and even those have been compromised. Let me write the number here again... 101 million that is how many peoples identities and lively hoods now have the potential to be ruined because sony is irresponsible. You should be concerned because mommy's information was one of the ones stolen.
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