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Valve: Xbox Live is 'such a trainwreck' photo

Valve is continuing its U-turn on the console situation, once again praising the PlayStation 3 and diminishing the Xbox 360. Referring to Xbox Live as a trainwreck, studio head Gabe Newell has stated that Microsoft is going to have to change its online policies in order to compete.

"We thought that there would be something that would emerge, because we figured it was a sort of untenable," says Newell when talking about Xbox Live's software update policies. "Oh yeah, we understand that these are the rules now, but it's such a train wreck that something will have to change.

"That's why we're really happy with the current situation with the PS3. We're solving it now in a way that is going to work for our customers, rather than assuming something is going to emerge later that will allow us to fix this."

Despite the backtracking nature of Valve's recent comments, I have to agree with Gabe. The needless restrictions and regulations that Microsoft demands with Xbox Live borders on the silly, especially on a service that has the nerve to ask for a subscription fee. It'd be nice to think MS changes the rules, but with so many people still willing to give Microsoft the money, one can't expect things to change soon.

Interview: Valve on 13 things they’ve failed at [PC Gamer via CVG]








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143 comments | showing # 1 to 50
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Corduroy Turtle's Avatar - Comment posted on 09/09/2010 13:23
Corduroy Turtle
It's a hypocritical statement but very true. If the whole Steam thing works out I may be getting a PS3 sooner than later.
RenegadePanda's Avatar - Comment posted on 09/09/2010 13:27
RenegadePanda
Except PSN's community blows ass.

Having no policies isn't better than having too many. People on PSN are essentially free to do whatever the hell they want to the game and system, until Sony realizes it and drops whatever feature they managed to exploit.

Yeah, that's so much better.
mix's Avatar - Comment posted on 09/09/2010 13:29
mix
I would have to agree, though Live does have it's perks.
Zeta Crossfire's Avatar - Comment posted on 09/09/2010 13:30
Zeta Crossfire
Wait first he praises the XBOX and shames the ps3 and now he's pulls a 180? Wtf gabe? True or not his recent stances on consoles in general makes me think less of the man.
Jnr Johnson's Avatar - Comment posted on 09/09/2010 13:30
Jnr Johnson
That The Thing People Need To Demand Change From Microsoft...But No One Has Enough Influence To Do so...And People Still Seem To Be Paying for It....Sad...And Im With Turtle Steam On The Consoles Would Be Cool May Attract Me to a Ps3 I love it on the Pc Already...Especially If They Fix And update Tf2 On The Ps3 With ALL the add ons updates and stuff I will be like wow :3
Kal Zakath's Avatar - Comment posted on 09/09/2010 13:31
Kal Zakath
If microsof'ts restrictions keep my console working (for the most part) like a console and not force me to find workarounds everytime it updates I'll stick with Xbox live. Thanks for your two cents Gabe but I'll stick with stability over weekly updates thank you.
Strollymonster's Avatar - Comment posted on 09/09/2010 13:32
Strollymonster
@Renegade Panda

I'll take the free service with fewer racial-epithet-spouting 12-year-olds any day. On top of that, the only "removed" feature I can think of is the Other OS option, which I'll agree was a terrible decision. If you're going to accuse a system of bolstering game-manipulating hacks, it's going to be the long-since cracked 360 that you want to direct your anger at.
Fuzunga's Avatar - Comment posted on 09/09/2010 13:32
Fuzunga
It's a pretty successful trainwreck.
Xzyliac's Avatar - Comment posted on 09/09/2010 13:32
Xzyliac
But it's a trainwreck that works.

And if it ain't broke, don't fix it.

So basically echoing what Gabe said when/if the trainwreck stops working MS will go back an fix it up and claim they "innovated" and they "revolutionized" and act like nothing had happened.
Red TheHaze Veron's Avatar - Comment posted on 09/09/2010 13:33
Red TheHaze Veron
I'm not paying for a service that lets whiny, stupid, arrogant 12 year olds ruin my good time. You could say I could mute them, but then I won't be able to interact with gamers who are decent human beings and find good people to play with.
killboy's Avatar - Comment posted on 09/09/2010 13:33
killboy
Does anybody care what gabe newell says? His opinions change everytime somebody hands him a sack of money
pedrovay2003's Avatar - Comment posted on 09/09/2010 13:34
pedrovay2003
@ RenegadePanda

True, but at least you won't get banned from the PlayStation Network if Sony doesn't like the name of your town, right? :P
jamesesdad's Avatar - Comment posted on 09/09/2010 13:36
jamesesdad
Lets see some examples of what you are talking about renegadepanda. I own a ps3 and an xbox and don't see one online community as any better than the other. The only thing the xbox has is an included microphone which means all those little 13 year old shit heads get on their and talk crap. There are policies for controlling the psn, its just not as stringent as microsofts, because sony isn't trying to nickel and dime consumers for every single piece of dlc.
munkee's Avatar - Comment posted on 09/09/2010 13:36
munkee
The PS3 10 year life-cycle is seemingly becoming more & more like a reality.
Darren Nakamura's Avatar - Comment posted on 09/09/2010 13:36
Darren Nakamura
It's unfortunate that Xbox Live works so much better on the user's end than PSN, since apparently PSN works so much better on the developer's end.
RenegadePanda's Avatar - Comment posted on 09/09/2010 13:37
RenegadePanda
@Strollymonster

I haven't come across anything on 360 that wasn't immediately dealt with within a matter of days. The only common hack that people actually use is the ability to burn games to a disc, which doesn't affect me at all. PS3 also nerfed the USB support in addition to dropping OtherOS. There were some smaller things they removed, I honestly don't remember what they even are anymore.

And enough with that bullshit '12 year old' argument. The only reason anyone hears it on XBL is because the 360 comes with a mic. Those same dipshits inhabit PSN in equal numbers, they just don't have mics. And god forbid you learn where the 'mute' button is.
What Up Xbros's Avatar - Comment posted on 09/09/2010 13:39
What Up Xbros
Uh oh.

Here come the 360 Fanboys with their damage control.

/sirens
Sexualchocolate's Avatar - Comment posted on 09/09/2010 13:40
Sexualchocolate
It's a rare occurrence to come across a racist, homophobic little fuckwit on psn, it happens, but it's rare.

I've never played on live without plenty of them.

More mature community, more freedom for developers, more games with dedicated servers, allowing plenty of free updates, and to top it all off it's free!

I love my ps3 and it's brilliant psn.
Occams electric toothbrush's Avatar - Comment posted on 09/09/2010 13:41
Occams electric toothbrush
I just plays ma games withs ma friends.
walnut100's Avatar - Comment posted on 09/09/2010 13:41
walnut100
http://www.gd-u.com/404/SFW/ps3sucks.jpg
munkee's Avatar - Comment posted on 09/09/2010 13:41
munkee
^this
HazyCloud's Avatar - Comment posted on 09/09/2010 13:41
HazyCloud
@ What Up Xbros

*Looks at name*
*Looks at comment*

Troll.
the7k's Avatar - Comment posted on 09/09/2010 13:42
the7k
I gotta admit, I laughed out loud as soon as I read that. This complete 180 somehow greatly amuses me. It'd be like if Uncle Ruckus suddenly started championing Obama's presidency.
GuitarAtomik's Avatar - Comment posted on 09/09/2010 13:43
GuitarAtomik
I agree and disagree. From a user perspective, the stuff works extremely painlessly but from a developer POV I know how much of a pain in the ass it is to deal with certification and patching and rules and whatnot. I think MS does a good job of pushing things that are priority though. In the end, they both have their pros and cons. PS3's system is kind of unpredictable (downloadable titles might have a demo but might not, might have to update my console when I turn it on, slow ass downloads), while Xbox's is really bureaucratic and takes a while to get things through. I can definitely see how Sony's system would be more enticing from the developer's standpoint but as a consumer I do enjoy the consistency and ease of use of Xbox's.
HazyCloud's Avatar - Comment posted on 09/09/2010 13:43
HazyCloud
@ Sexual Chocolate

If Sony gave everyone a mic in the box, I'd safely wager that PSN isn't very different from Live.
Romo Metaxxas's Avatar - Comment posted on 09/09/2010 13:45
Romo Metaxxas
I'm glad a renowned developer like Gabe Newell saw the light and recognize the powerful, user and developer friendly, robust and most importantly FREE PSN has to offer. This just shows PSN is growing strength to strength compared to XBL and without the need to charge its users.

As a gamer, there is not arguing the free service by Sony is simply better value for money and the best option for developers.
YoTanaka's Avatar - Comment posted on 09/09/2010 13:45
YoTanaka
I'm happy with Live, fuck the haters.
Xzyliac's Avatar - Comment posted on 09/09/2010 13:46
Xzyliac
@Dexter345
It's unfortunate that Xbox Live works so much better on the user's end than PSN, since apparently PSN works so much better on the developer's end.

Exactly. You win.

Although I will say having RBN on Live kind of opened my eyes to what Live can be. There probably won't be many services like it but if MS really wanted to that's a prime example of a channel through which user created mods and such could really come efficiently to consoles. That would be a huge deal and a huge plus for developers.

And for whatever the reasons may be (it's still unclear whether Sony is to blame or HMX, we just know it's no fault of Microsoft) that's a service that seems to only work well on Live.

I find myself liking Live and conversely wanting to like PSN. Not that I don't like it or don't see the merits behind it it's just a personal preference. Especially for the types of games I play (music games, arcade games, American RPGs, etc.) which rely less so on online play and moreso on content stream I just like Live more. Not to discredit PSN, which can do all that fine, but the hokey stuff like online multiplayer I couldn't give a crap about.

The only thing that really, really, really gets to me about Live is the wait for demos if you're on Silver but rarely does a demo come along that I have to play day one. The whole paying for Gold business doesn't bother me either. Online multiplayer is not a standard. It's a service. Unless you're on PC. That's a whole 'nother playing field.
Romo Metaxxas's Avatar - Comment posted on 09/09/2010 13:47
Romo Metaxxas
I agree wholeheartedly with Sexual Chocolate. The users on PSN are mature and friendly. Whatever i heard about the racist people in XBL may be hearsay, but when a LOT of gamers are saying it so, i can't help but believe is true.

Are XBL gamers homophobic and foul mouthed? Regardless, i'm glad that the PSN community are not that way.
amtalx's Avatar - Comment posted on 09/09/2010 13:47
amtalx
The walled garden approach to online distribution definitely has it's drawbacks. However, I doubt it will have any bearing on MS's success with XBL. Developers still flock to it due to superior sales numbers over competitors. Those regulations on the developer's end usually mean ease of use and wider compatibility on the consumer's end.

Jim, as someone that posts free App Store games frequently, I'm sure you are quite comfortable with a distribution system that has draconian regulations.
hornetjockey's Avatar - Comment posted on 09/09/2010 13:49
hornetjockey
I dropped the 360 when they went to the NXE, their first step in turning the 360 into the Wii HD. PSN, with all its quirks, doesn't push cartoony avatars and giant adds onto my screen. PSN and the XMB make the PS3 feel like the high-end piece of kit that it is. The NXE turned my 360 into a toy, and I didn't appreciate it. XBL does have some great features that PSN is missing, but at least I don't have to pay for it and I don't have to look at a crappy cartoon version of myself when I turn it on.
Teclo's Avatar - Comment posted on 09/09/2010 13:49
Teclo
What rules and regulations is he talking about? That's not rhetorical, I'm actually curious.
SKSith's Avatar - Comment posted on 09/09/2010 13:50
SKSith
This brings me great lolz
amtalx's Avatar - Comment posted on 09/09/2010 13:52
amtalx
Hit enter too soon...

As a developer, I have come to appreciate certain levels of regulation. Standard APIs can be a godsend as long as they are feature rich. It saves development time and makes hooking into interfaces MUCH easier.
GuitarAtomik's Avatar - Comment posted on 09/09/2010 13:52
GuitarAtomik
@Xzyliac
"And for whatever the reasons may be (it's still unclear whether Sony is to blame or HMX, we just know it's no fault of Microsoft) that's a service that seems to only work well on Live."

RBN's certification and submission process was built on the back of Microsoft's XNA system which was set up for the community indie games (which is why you need an XNA membership to work in RBN). They basically retooled the process to work for submitting/playtesting songs instead of games. Since Sony doesn't have anything like XNA at the moment, it makes RBN pretty much impossible over there for the time being.
killboy's Avatar - Comment posted on 09/09/2010 13:53
killboy
I can not actually believe that people here seem to think that a persons prejudices would have anything to do with which games console they buy.
Teclo's Avatar - Comment posted on 09/09/2010 13:54
Teclo
Oh, and yeah, in terms of the general XBL user I have to say that I've had some of my worst online experiences on there. Incredibly immature simpletons who think they're really funny. It ruined Phantasy Star Universe for me since everyone on there seemed to be 13, suffering from ADHD. I had two helium-voiced American kids singing advertisement jingles the whole time we were questing, then telling me how UK rap is "gay", even though I never mentioned rap. I told them I think all rap is "gay" and they just went back to singing jingles again.

That said, FFXI was good and had a great selection of people. I guess it's mainly gonna be the FPS and more kid-friendly games.
Corduroy Turtle's Avatar - Comment posted on 09/09/2010 13:55
Corduroy Turtle
I love the maturity argument for PSN. Hilarious. You guys are probably just relieved when someone actually has a mic.
Teclo's Avatar - Comment posted on 09/09/2010 13:55
Teclo
@killboy
Really? Just look at how well the EVIL GAIJIN XBOX 360 is selling in Japan.
Xzyliac's Avatar - Comment posted on 09/09/2010 13:56
Xzyliac
@Teclo
He's talking about the developer rules and regulations.

For example there are size limits, there's the cut MS gets out of hosting your stuff, there's a whole bunch of rules. I wish I could you them all but they're there.

PSN has rules too but they're not as strict and fairly obvious.

The consumer ToS is ridiculous but that's really only because people asked for it to be so ridiculous. When little kids started going around yelling "FAG!" in every Live match everyone got annoyed and bitched to MS who has henceforth been the overprotective stepfathers of all of Xbox Live.
MasterBalls's Avatar - Comment posted on 09/09/2010 13:56
MasterBalls
*sigh* we all know it's true.
dangeRUSS04's Avatar - Comment posted on 09/09/2010 13:57
dangeRUSS04
first off fuck valve and thier overrated games. that bieng said, the psn is fucking terrible, its not unified at all
pokota's Avatar - Comment posted on 09/09/2010 13:58
pokota
I honestly thought Xbox owners would rally around developers giving this kind of feedback, and use it to push Microsoft into exploring options to enhance the service, but mostly what I see are apologists rushing to defend Xbox Live by attacking anyone who criticizes it, not to mention the standard "BUT ITS BETTER THAN PSN". Kind of unnerving to see product loyalty taken to such a feverish degree, even at the cost of not wanting improvements. There was even someone trying to cast Xbox Live's closed nature in a positive light by claiming PSN updates every week. Besides being a gross exaggeration, how would one even justify the other? You really wouldn't want services like Steam if you had to update your software once a month? Personally, that doesn't sounds like that bad of a trade-off.

Also, I'm still not sure why Xbox Live is $40 superior than PSN, despite reading that it is every day in Destructoid replies.
Space Moose's Avatar - Comment posted on 09/09/2010 13:58
Space Moose
@ Sexual Chocolate

The argument that there are more racists on XBL than the PS3 is one of the lamest fanboy fueled diatribes I have ever heard.

I have never seen anyone use KKK as their clan tag on a XBL MW2 game but I have on the PSN multiple times. If the PSN had headsets and voicechat there would be just as much racist nonsense going on if not more seeing as sony doesn't really censor anything on their network.
Teclo's Avatar - Comment posted on 09/09/2010 14:01
Teclo
@Corduroy Turtle "I love the maturity argument for PSN. Hilarious. You guys are probably just relieved when someone actually has a mic."

As opposed to on XBL when you're relieved whenever someone DOESN'T have a mic.
Space Moose's Avatar - Comment posted on 09/09/2010 14:01
Space Moose
and Left for Dead 2 fuckin sucked.
Xzyliac's Avatar - Comment posted on 09/09/2010 14:01
Xzyliac
@GuitarAtomik
But Sony could if they wanted to. It's not a terribly rigorous system save whatever differences in coding might be there.

That's what has me curious. Because to my understanding Harmonix has talked to Sony about instituting some kind of system and Sony has turned them down.

That's the most popular story anyway. There are others that say Harmonix just doesn't care since most of their audience is on Live anyway. I have a hard believing that but maybe I just don't want to.
Sanious's Avatar - Comment posted on 09/09/2010 14:03
Sanious
lol @ people saying that people on psn are more mature. That is because they all don't have mics. Give every person that bought a ps3 a mic, you'll see how similar it is.

Anyway, this back tracking and talking trash on xbox live is kind of making me lose interest in what he has to say. Kind of spineless.
Elsa's Avatar - Comment posted on 09/09/2010 14:03
Elsa
I have to admit I find it hilarious that Gabe didn't learn from the PS3 experience and is now bashing the 360. He still needs to take a PR 101 course! Thinking that the PS3 is a piece of crap or that Xbox Live is a trainwreck is one thing... but saying it out loud is just bound to alienate potential customers.
Rammstein's Avatar - Comment posted on 09/09/2010 14:04
Rammstein
Holy shit Valve. Yikes. VALVe is made up of former 'Microsoft Millionaires' so I guess they really mustve fucked up for VALVe to take this stance. I eagerly await what they have to offer on the PS3.
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