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Valve says digital pricing can change 'without penalty' photo

Valve's Steam platform is pretty much the biggest player in digital distribution right now. They dominate the market in ways that get Randy Pitchford's underwear in knots. One of the reasons they stand on top of the pile is that they often sell to PC gamers in ways that makes piracy look like the less favorable option, as opposed to trying weird crackdowns that only inflame our wrath.

Another way they do it is by taking advantage of digital distribution's unique qualities, like with those ridiculous one-weekend Steam sales that offer kickass games for a song. Events like that get people really pumped up for a game, so much so that they often boost sales even after the product returns to full price. Jason Holtman, Valve's head of Steam (hee, that's a funny title) said as much speaking at the Montreal Game Summit.

"In a connected world with a connected game it's very different and it bucks some of the traditional trends on the way people think about pricing...prices can be moved up and down without penalty. You can have sales that are dramatically low and bring the price back up and people don't care. They don't care at all. You can do them instantaneously and you can experiment with them."

He also mentioned the famous Team Fortress 2 Halloween sale, when the game's price dropped from $19.99 to $2.50. The revenue from that weekend jumped dramatically, and more people came back the following weekend and still bought the game at full price. It flips traditional retail thinking on its head, where most any discount is often thought of as permanent and eventually poisonous to a game's perceived value.

Holtman's got it right on a lot of things, but boasting about being able to play the price game "without penalty" may be a tad much in my estimation. One of the other reasons Steam is on top is that it's usually quite hard to cancel a preorder or receive a refund, as many early Modern Warfare 2 pre-buyers probably found out.

 








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23 comments | showing # 1 to 23
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RenegadePanda's Avatar - Comment posted on 11/18/2009 19:21
RenegadePanda
That statement works both ways.

The other other option is a game can stay horrendously overpriced forever.

No matter how you spin it, digital distribution has a lot of unknowns that you can easily wind up paying for without realizing it.
Monodi's Avatar - Comment posted on 11/18/2009 19:28
Monodi
Not to mention Steam makes crazy discounts in many games including their own titles.
Radius Zero's Avatar - Comment posted on 11/18/2009 19:28
Radius Zero
@Panda
Say what?
reindall's Avatar - Comment posted on 11/18/2009 19:29
reindall
I avoid Steam as much as I can - needless DRM and most of the games available there are much cheaper in retail where I live. I'd love it, if it had no DRM like Good Old Games, which is a truly awesome service.
gamadaya's Avatar - Comment posted on 11/18/2009 19:40
gamadaya
That's not really an exaggeration. With iPhone games, the price drop always leads to huge sales. They almost always make more selling a game for $3 or even $1 than they do for $10. The reason is simple. People will by almost anything for $3, but are a lot more jewy with their money when it's $10.
Tarvu's Avatar - Comment posted on 11/18/2009 19:53
Tarvu
I like buying 1s and 0s
AllHailShake's Avatar - Comment posted on 11/18/2009 19:55
AllHailShake
You forgot to finish your last sentence.
killatia's Avatar - Comment posted on 11/18/2009 19:56
killatia
Interesting data about Steam sales.
Wedge's Avatar - Comment posted on 11/18/2009 20:10
Wedge
As far as I can tell, they're pretty much right. Being able to toss out sales on a whim, even on an hourly basis, is a great thing. And I think even if it's done right now to try and promote DD, if people become used to it, it should set a standard that will prevent price gouging in the future. As long as people don't accept BS prices, the market can more easily respond to what they will pay with DD (thanks all you dicks that bought MW2 btw).

Now if only there was a way to get shit evened out internationally, it'd be perfect.
JesterHead's Avatar - Comment posted on 11/18/2009 20:28
JesterHead
Gotta admit I am surprised that sales often stay up even when a game returns to full price. That makes those insane weekend deals make more sense.
CelicaCrazed's Avatar - Comment posted on 11/18/2009 20:31
CelicaCrazed
Ugh! Still pissed off I missed that Halloween sale by minutes T_T
feedback's Avatar - Comment posted on 11/18/2009 20:39
feedback
I love that the games I paid for are tied to Steam rather than my computer. I bought STALKER the moment it went on sale in spite of my main computer, a terrible Dell laptop that could never run the game. I know it'll be there when I finally upgrade to a new computer.
Malachi Constant's Avatar - Comment posted on 11/18/2009 20:56
Malachi Constant
It makes sense. They don't have to worry about pricing it too low, because there isn't any physical product that could add to the cost. It's all digital. They can sell copies of the game that would have never been sold otherwise, and take no losses on it. Also, those sales could get people so excited for the game that they buy it even after the sale is over. That Steam was a really clever idea. Hope they always use it for good rather than evil.
Jon B's Avatar - Comment posted on 11/18/2009 21:39
Jon B
I quite often buy games when they are on sale, and hell, I occasionally send out copies to people who are on my friends list. So from me alone they usually get 6-7 sales for a certain item when it's on sale.
Kenny Strife's Avatar - Comment posted on 11/18/2009 22:16
Kenny Strife
Yeah, with digital distribution platforms like Steam, the game companies don't have to pay for transportation, or physical disks, or cases, or manuals. They just have to put the finished game on the Steam servers. It eliminates a lot of the costs normally associated with selling media, and there's no limit on the amount that can be sold; a potentially infinite number of copies can be sold. The only overhead costs are bandwidth and licensing fees. Not to mention the fact that your games aren't tied to your physical machine; if my computer gets nuked right now I lose nothing with Steam.

It'll take people a long time to get over not having a physical disk in their hands, but the advantages of a digital distribution platform are already piling up. Hey, you're paying for nothing but code, anyway; why not go all the way?
Tarvu's Avatar - Comment posted on 11/18/2009 22:24
Tarvu
Everything I have bought on Steam has been discounted. The crazy Orange Box reduction, Gary's mod for half price, L4D for half price and Borderlands with 10% preorder discount. The weekend deals hook me with ease. I tried to get friends without Steam to buy TF2 on the hallowean sale but it ended minutes before I found out about it, otherwise I would have bought it for them at that price.
Konrad9's Avatar - Comment posted on 11/18/2009 22:51
Konrad9
I was there for that presentation, he was pretty convincing and the stats he showed proved his point pretty well. A lot of games on Steam saw continued sales increases AFTER their big sales ended.
Risonhighmer's Avatar - Comment posted on 11/18/2009 22:55
Risonhighmer
"...like with those ridiculous one-weekend Steam sales that offer kickass games for a song."

Haha, I won Left 4 Dead 2 in a contest where I had to write a song. :D
Retrofraction's Avatar - Comment posted on 11/18/2009 23:05
Retrofraction
I like steam, it makes PC gamming very simple.

Yeah it is DRM but unlike Sony and EA ;Valve is very Laid back and does not make any stupid "YOU CAN ONLY INSTAL THIS 5 TIMES" rules.

steam does take up some system ram, but so far it has not efected my frame rate enough to bother me.

It generally takes one or two online checks before you start a game but after that you can go offline and do whatever you want.

instead of spending hours downloading patches and working though game codes it automatically downloads them.

I like the fact that you do not need the disks to launch your games and you can re- download your games as many times as you want.

I think most people are pretty stupid not to use steam.

I have save myself tons of money, and the weekend deals are amazing.

Steam is more like Xbox live for PC but free and much better in every way.

I know steam is not perfect but it does feel like Software like steam is going to be the next GEN for all PC gamming from now on.

now if only the third party developers like Activision would put COD MW2 for half off on steam I would buy it today, but there is no way I would pay $60 dollars right now for it.
TheStripe's Avatar - Comment posted on 11/19/2009 00:59
TheStripe
Steam's DRM is precisely what gives content providers the confidence to allow their products to *gasp* be installed on multiple machines, for example. It's meeting the consumer in the middle. Unlike IWnet, and certainly what BattleNet will be when SCII comes out, Steam offers consumers flexibility and convenience, without jeopordizing content provider security. Best of both worlds.
JamnOnTheOne's Avatar - Comment posted on 11/19/2009 07:10
JamnOnTheOne
If Steam didn't come prepackaged and force fed on users with Valve products years back I wonder if Steam would even be a blip on the radar.
sprldr's Avatar - Comment posted on 11/19/2009 11:13
sprldr
@Retrofaction

You spelled 'gaming' wrong. Repeatedly.
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penderfer
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