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Valve gives an update on last year's Steam intrusion

6:30 PM on 02.10.2012 // Jordan Devore
  @DtoidJordan

Valve's Gabe Newell has issued another letter to all Steam users, but if you're like me, you don't leave the program running constantly so that some work can get done. This is a follow-up to the company finding out that intruders had accessed a Steam database.

"Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008," writes Newell. "This backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords."

"We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised. However as I said in November it's a good idea to watch your credit card activity and statements. And of course keeping Steam Guard on is a good idea as well."

Dear Steam Users and Steam Forum Users

We continue our investigation of last year's intrusion with the help of outside security experts.  In my last note about this, I described how intruders had accessed our Steam database but we found no evidence that the intruders took information from that database.  That is still the case.

Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008.  This backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords.  

We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised.  However as I said in November it's a good idea to watch your credit card activity and statements.  And of course keeping Steam Guard on is a good idea as well.

We are still investigating and working with law enforcement authorities.  Some state laws require a more formal notice of this incident so some of you will get that notice, but we wanted to update everyone with this new information now.

Gabe



Jordan Devore, Managing Editor, Co-EIC
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Jordan is a founding member of Destructoid and poster of seemingly random pictures. They are anything but random. Disclosure: I backed Double Fine Adventure and Awesomenauts: Starstorm on Kickst... more   |   staff directory



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