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Ubisoft's DRM servers get attacked once more photo

Ubisoft's DRM servers are getting hammered once again as players find themselves locked out of their games. The publisher has been experiencing problems with DOS attacks since the weekend, although it first claimed that the issue was merely a case of "unprecedented demand" before revealing an altogether more malicious reason

"Our servers are under attack again," explains the publisher. "Some gamers are experiencing trouble signing in. We're working on it and will keep you posted."

At the time of writing, the servers are back online. It seems this will be a regular thing though.

We can only assume that the attackers are disgruntled PC gamers hoping to make an example of Ubisoft. While denying gamers the chance to play their games is most certainly a dick move, it's still a fine demonstration of just how flawed and terrible this DRM is. When it comes to anti-piracy measures, only paying customers can suffer, and all because they chose to support a publisher monetarily. These attacks aren't cool, but they still serve to drive that point home. 

DRM is damaging to the honest consumer. Ubisoft ought to at least take that away from these attacks. 

[Via Ubisoft's Twitter]








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54 comments | showing # 1 to 50
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VGFreak1225's Avatar - Comment posted on 03/09/2010 10:25
VGFreak1225
My plan is finally coming together.
Hehehe...

MWAHAHAHAHAHAHAHAHAHAHAHAHAH*COUGH* *SPUTTER* *COUGH* BLERGH

*spits into a tissue*

MWAHAHAHAHAHAHAH!
DF's Avatar - Comment posted on 03/09/2010 10:26
DF
Well, hopefully this gets the message across, as doubtful as that is. =\
sTo0z's Avatar - Comment posted on 03/09/2010 10:30
sTo0z
I love how you morons are attacking the DRM and not the people that are sabotaging the service, pretty sweet logic users you guys are!
thunderleg's Avatar - Comment posted on 03/09/2010 10:33
thunderleg
Execs will likely see this as a fight rather than a problem. As usual with DRM, the collateral damage is the paying customer. Keep fighting, Ubisoft! Maybe you can break Spores record for torrents! I don't mind if you go bankrupt!
Mr Andy Dixon's Avatar - Comment posted on 03/09/2010 10:38
Mr Andy Dixon
Hackers are fucks. Sure, their DRM sucks and I'd love to skull fuck it too, but this is only hurting the people who are trying to play their games legitimately.
zhadoba's Avatar - Comment posted on 03/09/2010 10:41
zhadoba
Jim, your header selection is impeccable as usual. I wonder if this post will set off another interesting back and forth on drm such as your last article.
Elzam's Avatar - Comment posted on 03/09/2010 10:46
Elzam
Incoming Ubisoft Representatiive saying: We're dropping the DRM from all our games via an upcoming patch and no new releases from Ubisoft will be supported with PC.

All the while off the record they start screaming into the brick wall, "THIS IS FOR YOUR OWN GOOD, PC!" There's just no good way that this will end, given how unapologetic Ubisoft has appeared during this whole fiasco. Honest gamers are going to suffer in the end.

These companies are like supernannies regulating ethics despite posting profits each and every year; it's disgusting.
Nicojay2's Avatar - Comment posted on 03/09/2010 10:47
Nicojay2
There are a good proportion of hackers that are attention whores, revelling in their shitty behaviour being noticed.

There are some battles that can't be won but opening up a new battlefront on your own doorstep is pretty stupid of Ubisoft.
doewnskitty's Avatar - Comment posted on 03/09/2010 10:51
doewnskitty
@ mrandydixon

That is rather a large bit of the point of why people so dislike DRM, and is as you pointed out, very much demonstrated in this case.

Please note that in its current state and wording, DRM effectively amounts to you having a glorified rental, in spite of paying for what you perceive to be ownership of your digital product.

Meanwhile, those people who torrented, cracked, and otherwise obtained their game by less-than-legitimate means? Funny, that. They're apparently still able to play the same game!

Oh, what a gas.
Velt's Avatar - Comment posted on 03/09/2010 10:51
Velt
Hackers are stupid to use their time attacking the servers. If they really want to make a statement about how useless is the DRM just crack the game for good.
eduh's Avatar - Comment posted on 03/09/2010 10:52
eduh
at least there is no working pirate version of Assasin's Creed 2.
comparing that to the fact that all the major games the past years were cracked before release date, i would say this DRM might actually have a chance at succeeding.
PhazonYoshi's Avatar - Comment posted on 03/09/2010 10:52
PhazonYoshi
@sTo0z; Hackers are a fact of life. When a website gets hacked, it's *the website's fault*. Hackers gonna hack, that's what they do. If you can't defend against it, that's your own damn problem.
Monte's Avatar - Comment posted on 03/09/2010 10:57
Monte
@sTo0z
As someone who has unreliable internet that makes ubisoft's games unplayable to me and the fact that if this DRM scheme did succeed, other publishers would follow them, i find myself have very little sympathy for any gamer who bought these games... by buying these games they have shown that they support and/or do not mind this crappy DRM and do not care about the damage it does to gamers like myself...

Though I will have to make some exception though, for those who bought the game not knowing baout the shitty DRM... though i will add that if their is no warning on the box that you must by online to play the game, that just makes ubisoft even bigger dicks
thiocyanide's Avatar - Comment posted on 03/09/2010 11:00
thiocyanide
As much as I hate to say it, gogo people doing the DoS attacks.

While people complain now, imagine if this kinda crap was affixed to even more games and by even more publishers?
eduh's Avatar - Comment posted on 03/09/2010 11:03
eduh
its not that hard to protect your servers from this kind of attacks.
so soon, this issues should be gone
Script-br's Avatar - Comment posted on 03/09/2010 11:03
Script-br
What I find funny is that this was obviously going to happen. It was just a matter of time.

Ubisoft, don't you think it's more profit for you guys to just be a "people's company"? You waste time and resources on DRMs, like this would solve anything. Even if your games were pirated a lot, I wonder if the benefits of being a liked company wouldn't be more profitable than create this kind of DRM.
Maeloch's Avatar - Comment posted on 03/09/2010 11:09
Maeloch
DRM only hurts the paying customer. The pirates eventually figure out a way to circumvent it.

I haven't pirated a game in over 15 years. Well, that is not entirely true. I have had to find cracks in order to play games that I have legally purchased.

Personally, i think that this is poetic justice. The hackers are exposing a huge gaping hole in Ubisoft's DRM scheme: their authentication servers. Hopefully this will make Ubisoft realize that this DRM is a bad idea.

I currently can't buy any Ubisoft games because of this DRM. When at home, I usually play games on my consoles. I only play PC games on my laptop when travelling. Rarely do I have Internet access on airplanes, and I usually refuse to pay for Internet access in hotel rooms. A PC game that requires Internet access to play is useless to me. Thank goodness for Steam's offline mode.
Anjo's Avatar - Comment posted on 03/09/2010 11:10
Anjo
They should absolutely demolish the servers.
Uzzy's Avatar - Comment posted on 03/09/2010 11:11
Uzzy
No, hacking attempts are damaging to the honest customer. Without those hacking attempts, the DRM system would most probably be working fine.
Vanilla Gorilla's Avatar - Comment posted on 03/09/2010 11:11
Vanilla Gorilla
It's anon. They're not interested in becoming famous, quite the opposite. They're interested in the lulz, and lulz be had.
CrimsonDusk's Avatar - Comment posted on 03/09/2010 11:20
CrimsonDusk
To be sincere I hope the DRM never gets cracked and the Hackers stop doing this attacks on Ubisoft's sever so we can see how "well" the PC version of AC2 will sell on it's own merits. I'd say the PC gaming market is vindicated by the fact that Bad Company 2 was on the PC the version that sold the most copies, so it's clear that quality is a reason that a game sells not how well protected it is. Oh and Mass Effect 2 and Dragon Age Origins and STALKER and WITCHER sold well not because they were games you could enjoy only online.

The DRM affects more the consumer, because a buyer like me will never buy a game with draconian protection like AC2. What, now it's not enough that I buy the game I have to make sure I pay my internet bill. Here's the thing Ubisoft today when I was gaming in my 3 hours of MY FREE FUCKING TIME that I give to games, my internet connection dropped for an hour, lucky for me I DON'T NEED internet to enjoy games such as STALKER Call of Pripyat. The ironical thing is that I was one of the few persons that really enjoyed Assassin's Creed 1 for the PC and had nothing to complain about it. Now I'll never get the 2 because of the obligations of the DRM.

Also I ALWAYS keep my savefiles and write them on a DVD after I finish the game, if they stock my saves on their servers they can go and fuck themselves. They shouldn't blame piracy if their games doesn't sale, they should blame thei totalitarian protection that gives you more headache if you buy their game than if you don't buy it. Don't offer me more restrictions if I buy a game, offer me more advantages if I buy the game.

Don't buy this game, you can do something more useful with 60$. Buy METRO 2033 and save 10 to 20 $ to buy another game or lunch to a hot blond. If the game doesn't sell well it won't show Ubisoft that the PC market is doomed since other PC games will sell, it will show their crappy ass policies are SHIT and they should take their AIDS driven DRM up their fungi ass. Why am I so pissed because AC1 was good and I really waited for the second one. Oh well now I'll surely get Metro 2033.
Tarvu's Avatar - Comment posted on 03/09/2010 11:20
Tarvu
Getting pissed and blaming the people behind the attacks is utterly futile and is likely what they want. Ubisoft are enablers, they made this possible when they set down this ridiculous DRM.
kylamity's Avatar - Comment posted on 03/09/2010 11:26
kylamity
I'm for the hackers and against the crappy DRM even though I don't even play PC games.
jawshoeuh's Avatar - Comment posted on 03/09/2010 11:31
jawshoeuh
I side with the hackers on this one.
Monodi's Avatar - Comment posted on 03/09/2010 11:36
Monodi
as much I hate Ubisoft's pathetic DRM, I hope this doesn't mean they cancel the plans of bringing BG&E2 to PC.

That is, if they are still developing it. Or had it in their plans on first place.
MushroomStamp's Avatar - Comment posted on 03/09/2010 11:38
MushroomStamp
I'm so SICK of peoples ignorance on this issue. it has NOTHING to do with PC versions. Consoles are pirated also.
MushroomStamp's Avatar - Comment posted on 03/09/2010 11:40
MushroomStamp
Also.. the DRM HAS already been cracked AC2 came out on Saturday.. There NEVER has and NEVER will be a DRM that works. Man makes it.. man can break it.
Nightsama's Avatar - Comment posted on 03/09/2010 11:40
Nightsama
@Uzzy:
That's the problem tho. As someone so eloquently put it earlier, 'hackers gonna hack'. It's definitely a crude way of expressing their point, but I'm pretty sure this will get more attention from Ubi than yet another online petition. I have no doubt that the online servers would probably be fine without the current wave of attacks, but to assume that's always going to be the case when dealing with computers is at best a bit short-sighted - and honestly, shouldn't even be part of the equation after you buy an OFFLINE game in the first place.
UnnDunn's Avatar - Comment posted on 03/09/2010 11:46
UnnDunn
I have a feeling that this isn't your average DDoS attack, but rather an attack designed to acquire all of the campaign data for AC2 and SH5 which Ubisoft keeps on its servers, in an attempt to rebuild and repackage it as a fully working crack.

Ubisoft should have anticipated such attacks and developed ways to counteract them or at least blunt their impact. Me, personally, I'd probably redirect them to a honeypot server that responds with bogus campaign data. That would ruin the crackers' day.
Alxariam's Avatar - Comment posted on 03/09/2010 11:47
Alxariam
The only way Ubisoft is going to understand is if you write 'DRM = Bad' on all the fat sacks of cash you hand them.
Kaden101's Avatar - Comment posted on 03/09/2010 11:47
Kaden101
@MushroomStamp

Not all consoles are subject to piracy.
Elsa's Avatar - Comment posted on 03/09/2010 11:47
Elsa
DRM is damaging to the honest consumer... unfortunately the honest consumer is gradually becoming a minority.

I honestly don't know how devs/publishers can combat piracy... and those that will seek to undo any form of DRM they put in place. It's really a lose/lose situation for that "honest consumer"... all 5 of them.
UnnDunn's Avatar - Comment posted on 03/09/2010 11:51
UnnDunn
@MushroomStamp:

"Also.. the DRM HAS already been cracked AC2 came out on Saturday.. There NEVER has and NEVER will be a DRM that works. Man makes it.. man can break it."

--

No, the DRM on AC2 has not been cracked. Yes, there are partial cracks that allow people to run the game without a validated Ubisoft account or online access, but when the game is run in that state, you can't accept missions in the campaign; if you try to start a mission, the game will go to a white screen and fail.
Projectexodus's Avatar - Comment posted on 03/09/2010 11:59
Projectexodus
"I love how you morons are attacking the DRM and not the people that are sabotaging the service, pretty sweet logic users you guys are!"

So you'd rather have everything run nice and smoothly for Ubisoft, just so they can look at the positive statistics and say: "this shit works against piracy, let's implement this into every game!"? You're an imbecile!
BlackSunEmpire's Avatar - Comment posted on 03/09/2010 12:10
BlackSunEmpire
The fact is, just like someone is going to crack the games DRM. People are going to fuck with your servers using DoS attacks.

This is something Ubisoft put into place by making the DRM work in this fashion. It's like presenting a challenge.

@Uzzy

Blaming the hackers isnt going to get people anywhere, you're being too idealistic
sprldr's Avatar - Comment posted on 03/09/2010 12:12
sprldr
Ubisoft has fucked me around for far too long for me to have any sympathy for them here...

And no, this is not harming consumers. Because the consumers can download a crack. Or maybe there isn't a working crack yet, but it's only a matter of time. Then everyone wins.
Corak's Avatar - Comment posted on 03/09/2010 12:14
Corak
I hope Ubisoft is spending a butload of money fixing and updating these servers against these types of attacks. I hope they see what a shitstorm they have caused with this crap and how damaging it is to their image, especially to PC gamers. From what it sounds like you don't actually own this game as Ubisoft's servers and your internet connection dictate when you can and can't play it. Most people believe that when you pay for something at a retail store or buy it online that product becomes yours through a transfer of ownership. I guess that concept that has been around since goods and services have been traded is going the way of the dodo.
Ryan J Murphy's Avatar - Comment posted on 03/09/2010 12:18
Ryan J Murphy
the attacks are pathetic b/c they are hurting the paying customers

hurt ubi not the customer
mythamute's Avatar - Comment posted on 03/09/2010 12:24
mythamute
i for one hope these attacks continue so peaple who bought games with this new DRM realize that it was a mistake and start asking for there money back.
BlackSunEmpire's Avatar - Comment posted on 03/09/2010 12:54
BlackSunEmpire
@Ryan

How does this not hurt ubisoft?

The drm they implemented is part of this problem, the consumers of their product are going to get pissed off, and it's negative press.

While I agree it hurts customers if it wasn't so oppressive a dos attack would only stop multiplayer or patching, things that actually require logging into a server
oldskool's Avatar - Comment posted on 03/09/2010 13:16
oldskool
As far as I'm concerned the customers deserve to lose access to the game they paid for, since in paying for it they actively supported an unnecessary system that allows that to happen to them.
Leathersoup's Avatar - Comment posted on 03/09/2010 13:36
Leathersoup
@ oldskool - What do you term as "neccessary"? For developers to work their asses off for free, solely to provide you with entertainment? Everyone nods their heads in agreements when there's an article claiming that developer make barely any money and that the Studios should be forking over more money. As soon as they actually want people to pay for the games, however, these same people say F you. I'm not paying for it. This DRM shit is annoying and unnecessary.
Hawks's Avatar - Comment posted on 03/09/2010 14:02
Hawks
IMO attacking the end users of the service because you dont agree with the source of the problem is more like terrorism.

Though, this is the same reason I wont be buying SC2 or Diablo3(live with my two brothers and we always play games on LAN).
StingingVelvet's Avatar - Comment posted on 03/09/2010 14:21
StingingVelvet
@ oldskool

"As far as I'm concerned the customers deserve to lose access to the game they paid for, since in paying for it they actively supported an unnecessary system that allows that to happen to them."

Way to force your opinion on others! You are so cool!
RWarrior1CO's Avatar - Comment posted on 03/09/2010 15:15
RWarrior1CO
DRM is damaging to the honest consumer.


And it turns out, so is software piracy. But given how deep most pirates are in their own BS and cognitive dissonance, it would take an act of God to get those guys to admit how much they've screwed over everyone else. Also...

And no, this is not harming consumers. Because the consumers can download a crack. Or maybe there isn't a working crack yet, but it's only a matter of time. Then everyone wins.


Are you insane? One of the reasons I actually buy my games rather than steal them is because these cracks are potentially dangerous. I have no idea if there's some sort of malicious software hidden in them. The honest consumer should not have to download w4r3z off of some cracker asshole's website just to play a game he bought in the store. Furthermore, the honest consumer isn't even likely to know about these w4r3z because he is, by definition, NOT A THIEF and not given to resorting to such methods.

In short, pirates suck, and this thing is all their fault.
TheRemix's Avatar - Comment posted on 03/09/2010 15:16
TheRemix
If anything, this should really be a lesson to Ubisoft when it comes to DRM, as it seems like the hackers have truly gotten their message across. Kudos to them.
Paroxysm's Avatar - Comment posted on 03/09/2010 15:31
Paroxysm
I wonder how many games they have to sell to cover the cost of the DRM.
Syn's Avatar - Comment posted on 03/09/2010 15:36
Syn
@RWarrior1CO:

"The honest consumer should not have to download w4r3z off of some cracker asshole's website just to play a game he bought in the store."

YOU ARE CORRECT, SIR! But evidenced by the fact that the DRM is just as much of a problem as the DoS attacks at this point...who is in the right? Ubisoft for attaching a leash to you? Or the pirates for wanting no leash at all?

The answer is that they're both handling it less-than-ideally. However, I don't think that a company should be merited or defended for punishing ONLY the people that purchase their product, so I must side with the pirates here.
f ck    g d's Avatar - Comment posted on 03/09/2010 15:37
f ck g d
This is sort of on topic (as far as it being Ubisoft to it's customers) and sort of off (nothing to do with DRM). But screw it.
As someone who would never pirate or play a pirated game and buys (not rents) a lot of games, speaking from a consumer they want's point of view, I agree with everything I've read anti-DRM. It only messes with the product for the honest customer.

But the not about DRM part, I'd also like to give a genuine, from the heart, f_ck you to Ubi over their Assassins Creed 2 downloadable content.
Listen Ubi...I bought your game full price on day one. I suffered the dozens of glitches and general unpolish and still played the game to the end. Despite the quality problems, I love the game.
Now maybe I'm the stupid one knowing the game had those bugs and still buying not just one piece, but both DLC on 360. Bought them on the same day, not the week or two apart they were released.
But man...my game had to do some kind of interconnecting with the DLC and, I kid you people not, as I looked at the clock, I thought my game was frozen when it took TEN MINUTES for my game to finish doing...whatever the hell you make it do.
In fact, the first time I did reboot, since every indication looked like it was frozen. And a frozen AC2 is unfortunately common and reasonable assumption.
But hey, I'm a lifelong gamer. I'm used to things loading. I still showed the patience of Buddhist levels and let that pass, still just glad to play the game.
Only after that huge hassle, the DLC sections are at least 3 times as buggy as the original game and stutter on the verge of crashing every minute or so!
For f_cks sake, Ubi. You burned me on this DLC with a quality this low. It's barely playable.
Good job, Ubi. I will never buy DLC from you again. You can't be trusted. Fool me once, shame on you. Fool me twice...nah. I don't get fooled twice. I learn and remember. And make sure to warn others.
Between this and DRM, Ubi better switch to casual games. I can't imagine them maintaining very main hardcore (i.e. informed) gamers with this treatment.
Now watch someone come along and say their DLC works perfect and the game is smooth. In advance, anyone says that I call you a bald face liar.
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