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Ubisoft lied about DRM servers, admits they were attacked photo

Yesterday, Ubisoft claimed that its controversial (and f*cking retarded) DRM servers were down due to what it called "exceptional demand." Not only was that comment insulting to anybody with a brain, it's also been revealed as a bare-faced lie. Ubisoft has since commented that the DRM servers were attacked.

"Apologies to anyone who couldn't play ACII or SH5 yesterday," explains the publisher's Twitter, clearly having not yet received the PR memo. "Servers were attacked which limited service from 2:30pm to 9pm Paris time."

It would appear that naughty Internet thugs, possibly disgruntled PC gamers who were protesting against Ubi's shady DRM, initiated a DOS attack on the servers. Ubisoft claims that only 5% of players were affected, although I am now struggling to believe a word the publisher says. 

This definitely won't be the last PR blunder we see as Ubisoft continues to polish the biggest turd in the PC market right now. 

Ubisoft confirms server attack [Videogamer]








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97 comments | showing # 1 to 50
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Armis's Avatar - Comment posted on 03/08/2010 08:04
Armis
Don't yall watch Mythbusters? You actually can shine up turds.
Corduroy Turtle's Avatar - Comment posted on 03/08/2010 08:05
Corduroy Turtle
Where are the Ubisoft fanboys to spin this into a positive thing?
jaygerbomb's Avatar - Comment posted on 03/08/2010 08:09
jaygerbomb
Ubisoft is dead to me at this point. Which is fine, most of their games are average at best - I will miss the Prince of Persia series, but there's no way I'm going to support a company that does stuff like this, regardless of whether I'd buy the PC versions or not.
Kraid's Avatar - Comment posted on 03/08/2010 08:13
Kraid
Oh boy....here goes Ubisoft again.
pbrand's Avatar - Comment posted on 03/08/2010 08:13
pbrand
HAHAHAHAHAHA.

That is all I can contribute.
Kohlstream's Avatar - Comment posted on 03/08/2010 08:17
Kohlstream
It's funny how i trust the pirates more than Ubisoft right now. Was it really a DDoS attack or are they just diverting the blame away?
lewness's Avatar - Comment posted on 03/08/2010 08:24
lewness
Just do away with that crap, Ubisoft, and maybe we can all fix this.
kylamity's Avatar - Comment posted on 03/08/2010 08:30
kylamity
Ubisoft will probably get their servers up and running soon, if they haven't already. I do agree that their DRM is shit but if you are a Battlefield 1943 player think about how, for some, the EA servers are unavailable 24/7 (been going on for months now). I'd rather be kept from playing ACII for a day than be kept from playing Battlefield 1943 for months straight.
RoninZero's Avatar - Comment posted on 03/08/2010 08:33
RoninZero
Look out Activision...there are some new assholes on the block looking to usurp you.
TristanMike's Avatar - Comment posted on 03/08/2010 08:35
TristanMike
Yay ! I now have something to replace my EA boycott (which has been broken by Rock Band, Dead Space and now Mass Effect). Good work Ubi, keep it up.

Oh, and Activision, you aren't too far behind.
A Very Drunk Panda's Avatar - Comment posted on 03/08/2010 08:38
A Very Drunk Panda
Wow, I already didn't trust Ubisoft. Now they don't even want to tell the truth that their shitty DRM is causing problems for other people because people who believe the publisher rightfully needs to learn a lesson about how bad it's DRM is.
I can't wait, I bet there's going to be another DoS or DDoS that'll bring it down for several days.
Then maybe they'll get sued.
Skribble's Avatar - Comment posted on 03/08/2010 08:47
Skribble
I hope hackers completely fuck them over. Introducing this in the first place was ridiculous and insulting, but then to lie about an attack on their servers and pretend that it was just that their service was "so popular" that it couldn't handle the userload.

You are absolutely ridiculous, Noobisoft. You make ENRON look like a friendly, transparent company.
agentarsenic's Avatar - Comment posted on 03/08/2010 08:55
agentarsenic
"Last night download statistics for the ACII crack went up one thousand percent" is what the next story will be.
Guardian Phoenix's Avatar - Comment posted on 03/08/2010 09:02
Guardian Phoenix
Sounds like some hackers wanted to prove a point about relying on this kind of DRM. It doesn't matter if players have good internet service or not, if the servers on Ubisoft's end go down then no one is going to be playing anything with that kind of DRM. Hopefully Ubisoft will come to their senses soon.
jamaican1231's Avatar - Comment posted on 03/08/2010 09:21
jamaican1231
Good. thats some really shitty FRM.
Puhi's Avatar - Comment posted on 03/08/2010 09:25
Puhi
47 pages of complaints and counting :) http://forums.ubi.com/eve/forums/a/tpc/f/4811054957/m/6811098728
Koolayde's Avatar - Comment posted on 03/08/2010 09:33
Koolayde
Their forums appear to be down too, at least for me. Delicious.
Corduroy Turtle's Avatar - Comment posted on 03/08/2010 09:34
Corduroy Turtle
EA --> Activision --> Ubisoft?

I guess for this equation to make sense, Activision would have to cease being the worst and Ubisoft would have to have more than 2 popular franchises for which to exploit.
StingingVelvet's Avatar - Comment posted on 03/08/2010 09:37
StingingVelvet
So... hackers took people's game away for a whole day and I am supposed to be backing them? Mad at the company?

Uhhh... no. Those guys are assholes.

Whether YOU agree with Ubi's DRM or not does not mean you have the right to lord over others and screw with their game.
TristanMike's Avatar - Comment posted on 03/08/2010 09:41
TristanMike
@ StingingVelvet

Viva la Revolution !
Uzzy's Avatar - Comment posted on 03/08/2010 09:51
Uzzy
It does seem that way, StingingVelvet. Very bizarre. Also, calling their original statement a 'barefaced' lie is quite wrong, given that a DDoS attack does work by creating exceptional demand on a server. It's entirely possible they hadn't discovered the DDoS attack until after their original statement.

But hey, keep on trolling Jim!
oryharakestrel's Avatar - Comment posted on 03/08/2010 09:59
oryharakestrel
But why should people have to put up with a chance for such an attack in the first place? Still going back to the point that IF thig drm wasn't here then we wouldn't even see this. Each side is stupid because Ubi is being stupid. It was only a matter of time until something like this happened, just think about that. So get off any high horse on who is right and wrong or being an adshole cause if you think about, people should still not have to worry about hackers on a single player game. All this makes my head hurt.
Spartan's Avatar - Comment posted on 03/08/2010 10:01
Spartan
Down with DRM! Down with UBI!!!
Uzzy's Avatar - Comment posted on 03/08/2010 10:06
Uzzy
Oryharakestrel.

I see what you're saying, but consider this. If a bunch of PETA protesters stood outside fast food joints and actively prevented people from getting in and enjoying the greasy food, who would you blame? PETA, or the Fast Food joints for not having enough security?

Yet these hackers stopped plenty of people playing their games legitimately bought, and they are apparently 'heroes' for doing so. Only among gamers could such backwards values be tolerated.
HEL105's Avatar - Comment posted on 03/08/2010 10:14
HEL105
I just don't understand the Internet. Hackers and pirates are admirable, and companies trying to avoid being stolen from are the enemy? What kind of backwards, bizzaro sh*t is this? The problem wouldn't exist, if people would just pay for the damn games, like a decent person.
Luftwaffles's Avatar - Comment posted on 03/08/2010 10:20
Luftwaffles
Hackers and pirates have never been, and will never be, the friend of the gamer. It is their malicious actions that caused the creation of the evil DRM software, period. For true gamers, the best way to combat this DRM is to simply not play it and the sales figures will show. Now go out there and be responsible gamers.
Dreamscape's Avatar - Comment posted on 03/08/2010 10:23
Dreamscape
HEL105:

They're admirable in many people's eyes because they're taking a company that doesn't give a shit about it's core consumers and telling them "this is unneeded and no one in the market even wants this"

If consumers don't stand up and tell companies "No, stop ripping me off" (like not buying DLC or certain games for example) they won't be as likely to pull these bullshit stunts. It's an extreme statement, hacking the servers, and i'm not advocating people breaking the law, but I respect the people who did it for hopefully showing ubisoft that they're throwing themselves to the wolves.
oryharakestrel's Avatar - Comment posted on 03/08/2010 10:27
oryharakestrel
Uzzy

I would punch the PETA guys in the face and the go in to the resturant and complain about how the cops haven't shown up yet.

Look, I see that the hackers were wrong in this but ubi is not going to learn. The only people hurt are the consumers here. What will happen when the power plant for those servers explodes and it takes them a week to rebuild it. This is just an example of how flawed this concept of anti piracy really is. There are too many variables to effect this system and hackers were the first to effect it so. This is the point of this, not LULZ HAX enjoy your GAMEZ!!!1!1!!1 No, this is an example of a stupid flawed service that will only fail.

Oh I'm not taking sides in this, it's just I find arguing a moot point on who is right and wrong stupid. 'tis a shame people can't play a game they bought, but I just hope they knew about this drm when they bought it.
Corak's Avatar - Comment posted on 03/08/2010 10:29
Corak
Yea hackers and what not don't really help our cause but you can't argue with results. Getting people not to buy their favorite games is like prying that pizza away from the fat kid. Changing a persons behavior requires them wanting to change it, and most people don't give a shit anymore, they shrug their shoulders and say "meh whatever." I'm not saying it couldn't be done, its just I don't see it happening as a lot of people out there are just to lazy to change.
Mecha Six VII's Avatar - Comment posted on 03/08/2010 10:29
Mecha Six VII
GHAHAHAHAHAHAHA

This is just getting funnier and funnier
StingingVelvet's Avatar - Comment posted on 03/08/2010 10:34
StingingVelvet
@ Oryharakestrel

His PETA example is perfect... you might agree with the point of view that this DRM is horrible, but you do not get to force that opinion on others. Joe from Toledo bought the game and cannot play it because of hackers, that is the end all be all. Ubisoft's system was working surprisingly well before hackers took his game away.
Uzzy's Avatar - Comment posted on 03/08/2010 10:41
Uzzy
Oryharakesterl, so you agree the hackers are wrong. Good to know.

As an aside, the customers aren't the only ones hurt. Ubisoft are too, both in financial terms and in PR terms. That is what the hackers wanted, of course, but they achieved it through illegal means. Just because the hackers used digital means to commit their crime, rather then the old fashioned way of bombing the place, it doesn't make them right, admirable or decent in anyway.
oryharakestrel's Avatar - Comment posted on 03/08/2010 10:48
oryharakestrel
StingingVelvet

how about this, if this drm wasn't here THAT WOULDN'T HAVE HAPPENED! You didn't even see WHAT I was saying! I don't agree with hackers taking a game away nor do I agree with Ubi using this shit! Look, I see you hate people that hack or whatever but you missed my point. I was saying that this sort of thing will not be just do to hackers as this just happene to be the first issue that came up with this. Issues may come from the ISP or power going out WHO KNOWS what. That is the point. It's stupid when people need to bend to the publisher to play the game. If they want to control how and where I buy it fine but this? Again too many variables control that aspect of my exeriance as these hackers hurt so many with an already flawed system.

Btw, I wasn't knocking his example, I just thought of the most extreme reaction to that situation. Think before you flame on someone. Now I am on a phone so I can't read what I just wrote, so mind repetition or typos.
Uzzy's Avatar - Comment posted on 03/08/2010 10:51
Uzzy
And if those fast food joints didn't serve meat, PETA wouldn't protest them either. Have Ubisoft done anything that deserves an act of economic sabotage being committed against them? No.

That's what these hackers have done. Now, by all means, protest the DRM. Heck, I think it's pretty stupid as well. But do protest it legally. Don't buy the game, write letters to Ubisoft explaining why you aren't buying the game etc.
akathatoneguy's Avatar - Comment posted on 03/08/2010 10:52
akathatoneguy
Yeah, the DRM is fucking stupid but so are the hackers. "We don't think it's fair that you can keep paying customers from playing the game they bought, so we're going to, uh....keep people from playing the game they bought! YEAAAAHHHH!"
oryharakestrel's Avatar - Comment posted on 03/08/2010 11:01
oryharakestrel
This reminds me of the DDoS attacks on 4chan that got them banned off AT&T networks. Or the mist recent attack by korens on 2ch which lead to a server in the US. Now the FBI is getting involved in that one.

Oh, I was thinking this for a while now but how much do they have to spend on damage control, bandwitdh, servers, maintance for single player games. I mean, really who thought that was a good idea. I'm sure the business side forced the tech to does this. The system.... It's just so bad it's just sad now.
runtheplacered's Avatar - Comment posted on 03/08/2010 11:02
runtheplacered
@ StingingVelvet,

"Joe from Toledo bought the game and cannot play it because of hackers, that is the end all be all. Ubisoft's system was working surprisingly well before hackers took his game away."

Joe from Toledo may or may not be a sad panda for not being able to play his game, I don't know.. it would be presumptuous of me to even pretend to guess what a hypothetical person was feeling about his video game. But I can say that Ubisoft's prior system was working even better.. you know the system.. the one where the consumer buys the game and then gets to play it. That's it. That was the whole system. It worked fantastically.

I know you want to be the devil's advocate here, and I'm sure you'd love nothing more then to bash a bunch of faceless pirates, like they're some sort of plague on society. The fact is Ubisoft absolutely should have prepared themselves for an internet backlash and if they didn't put up the proper security modules, whatever it is that that requires, then they are ultimately to blame. You don't implement a new system until you are ready for said implementation, and they were obviously not ready.

Ubisoft screwed up and dropped the ball, and now they were found to be lying about that. That's all very bad business practice no matter how you try to paint this picture and demonize pirates, as if they're some sort of organized mafia.
Dreamscape's Avatar - Comment posted on 03/08/2010 11:03
Dreamscape
Uzzy:

I'm really not trying to sound like a dick here, but go ahead, you can write some letters, man. The rest of us will stick to something that actually raises eyebrows.

You know the saying, you have to break some eggs to make an omlet.
Dreamscape's Avatar - Comment posted on 03/08/2010 11:05
Dreamscape
also runtheplace red took the words right out of my mouth when I didn't quite know how to articulate them.
Uzzy's Avatar - Comment posted on 03/08/2010 11:23
Uzzy
Dreamscape

So you support illegal activity then? Hacking, sabotage and the like?
ProperlyParanoid's Avatar - Comment posted on 03/08/2010 11:26
ProperlyParanoid
Ubisoft sucks. That's all I have to say on the matter.
HEL105's Avatar - Comment posted on 03/08/2010 11:56
HEL105
So many of you are conveniently ignoring the fact that if people DIDN'T STEAL GAMES in the first place, this industry-wide DRM problem wouldn't even exist. Piracy is the root issue, and there's no clever spin or justification that anyone can use to deny that.
StingingVelvet's Avatar - Comment posted on 03/08/2010 12:01
StingingVelvet
@ Oryharakestrel

"how about this, if this drm wasn't here THAT WOULDN'T HAVE HAPPENED! You didn't even see WHAT I was saying!"

Oh I know what you are saying, I even agree with most of it, I am just saying it is an opinion. PETA has the opinion that eating animals is obviously wrong, if you go to a PETA forum you will see that they talk about meat eaters as scum who have no idea just how utterly wrong they are. They would force everyone tomorrow to stop eating meat if they had the power, because dammit they are just SO right, so OBVIOUSLY right, that to force their will on others is just the right thing to do.

And that is insane.

Same thing here... DRM protesters so SURE they are right that harming paying customers and the company that makes the game means nothing to them, because they are so OBVIOUSLY right in their protest.
StingingVelvet's Avatar - Comment posted on 03/08/2010 12:04
StingingVelvet
@ runtheplacard

"Joe from Toledo may or may not be a sad panda for not being able to play his game, I don't know.. it would be presumptuous of me to even pretend to guess what a hypothetical person was feeling about his video game. But I can say that Ubisoft's prior system was working even better.. you know the system.. the one where the consumer buys the game and then gets to play it. That's it. That was the whole system. It worked fantastically."

I agree, and when I see Prince of Persia and Call of Juarez 2 on my shelf and know there is no DRM on them what-so-ever it makes me happy.

This is not about whether the Ubisoft system SHOULD exist, this is about the fact it does, people accepted that and bought the game, and then hackers took the game from them. Whether YOU agree they should have bought the game in the first place or not, it's none of your business. This is between Ubi and the customers and the hackers that got between them.

I don't really agree with MMOs, paying monthly to access a game and all that? BS if you ask me. If I hacked WoW to prevent people from playing it though I would be a total douchebag, because I would be forcing my opinion on others in some form of "damn the torpedos" protest.
Drzog's Avatar - Comment posted on 03/08/2010 12:07
Drzog
I made an account on Destructoid just so I could point out what a massive tool Uzzy is.
StingingVelvet's Avatar - Comment posted on 03/08/2010 12:08
StingingVelvet
@ HEL105

"So many of you are conveniently ignoring the fact that if people DIDN'T STEAL GAMES in the first place, this industry-wide DRM problem wouldn't even exist. Piracy is the root issue, and there's no clever spin or justification that anyone can use to deny that."

Exactly.

No one likes to say this though, it's cooler to blame the massive company than it is to blame the mass amount of idiot gamers who steal everything.
GoldenGamerXero's Avatar - Comment posted on 03/08/2010 12:08
GoldenGamerXero
"Joe from Toledo bought the game and cannot play it because of hackers"

I think we're all ignoring the very crucial point that he could if he pirated the game. Yes hackers and pirates are bastards but I think the hackers were actually being smart about this. It's like if PETA protested a restaurant that tortures animals and cooks them alive and pointed you in the direction of a good torture free burger place.

It's not Ubisoft's fault they were hacked but it's not the customer fault they have to pay for Ubisoft's methods. (Oh and I don't really support the hackers as much as the crackers in this situation because ruining everyone's chances of playing this WAS a dick move)
Sgt Cheesecake's Avatar - Comment posted on 03/08/2010 12:09
Sgt Cheesecake
I take it you Ubisoft apologists haven't gamed mainly on a PC in the last 10 years, if at all.
GoldenGamerXero's Avatar - Comment posted on 03/08/2010 12:13
GoldenGamerXero
@HEL105

Agreed. I will support cracking of games but not the piracy of them. Torrenting a DRM free version of a game you just bought doesn't seem like an issue to me as much as torrenting a game from a series you like without paying jack shit.

@StingingVelvet

Don't call them gamers. I usually don't judge or label people but hell if you don't buy ANYTHING you play I don't think you deserve to be called a gamer.
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