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Trailers vs. demos: study suggests trailers more effective photo

I played games back in the twilight past, before the idea of a console game demo had even fluttered in a publisher's waking thoughts. If I think back, I realize there must have been a decent amount of money wasted on the games I discovered I didn't care for after a half hour of play. Demos therefore amazed me from the very start, and I am eternally thrilled to be able to give most titles a spin before I buy them. According to a study from last week’s MI6 video game marketing conference, however, it seems that demos are actually less effective than trailers when it comes to selling games. Huh?

The study was presented by Gregory Short and Geoffery Zatkin, the main men on the Electronic Entertainment Design and Research group (EEDAR.) The study found that the big selling titles on the 360 and PS3 actually benefitted from trailers from the Live and PS3 networks, rather than demos. Perhaps the idea of a game is still more beguiling than the hands-on experience? Hit the jump for graphs, personal meanderings and possibly more cheeseburgers.

 

So here are the charts shown in connection with the research done by the EEDAR. I know charts are mind-numbing business and make you want to walk away from the computer, but give these a second to sink in.

Okay...so what you see there, in order of effectiveness, is that people seem to like trailers, demo & trailers, no demo or trailer and demo only best, in that order (for PS3.) The 360 stats make a little more sense at a glance, as no demo or trailer is the lowest stat, but you still find yourself saying: wait...some people like nothing better than they like an actual demo? Really? 

It sounds incredibly odd, yet it got me thinking about the way I felt about games when I played the NES every day, and I remembered that the excitement I felt about a release had a lot to do with my own imagination, which was a good thing as it was pretty strong back in those days. In the modern age, information about any upcoming game is everywhere, from print to the internet, so even without a demo we can find out a tremendous amount of information about any upcoming title. Bottom line -- gamers will likely buy a game even if they haven't played it first based on their own emotions about it, which isn't so different from me skipping home from the game store at age ten holding a few brightly colored NES rental boxes.

It's nice to think that same feeling plays a role today, but a different viewpoint would suggest that publishers are smarter not to put out demos for games that perhaps are less than stellar, which means they sell copies anyway, but the gamer is merely disappointed when he or she gets home and plays the final product. Also, if one takes into account that the biggest selling titles are all huge series entries (Halo, GTA, Call of Duty, etc) and can have a huge effect on the "trailer only" demographic, the information above can't be viewed in a general light.

What's your opinion -- do you prefer to buy a game after playing the demo, or will you buy a game you are interested in no matter what?

[Via MTV Multiplayer]

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Colette Bennett is a Destructoid features editor from New Orleans, Louisiana. She is also a founding member of Destructoid's sister sites Tomopop, a toy lover's blog and Japanator, our anime site. Likes Nintendo DS, NES, Silent Hill series, Rhythm games, RPGs Meet the rest of the team



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42 comments | showing # 1 to 42
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Tubatic's Avatar - Comment posted on 04/14/2008 13:10
Tubatic
That is the saddest little Vader that I ever did see!
itsburnsie's Avatar - Comment posted on 04/14/2008 13:11
itsburnsie
That picture is fucking adorable.

I mean look at little Vader... just look at 'em. Almost makes you wanna take him home until you realize he'd force choke your cat the first time it hissed at him.
CALkulon's Avatar - Comment posted on 04/14/2008 13:12
CALkulon
Im going to suggest that demos can in fact put people off of a game, as they often let customer know that a game is crap before they go and waste money on it.

I know myself that there were a few games I was considering buying, only to be saved by a demo which showed me how terrible the game actually was, compared to a trailer which maked it look OK.
shivers's Avatar - Comment posted on 04/14/2008 13:12
shivers
i have never bought a game due to its amazing trailer.
demos at least give you some gameplay to see how the game will be. i bought many more games playing the demos first.
now with technology they have to put more demos on consoles there should be no excuse to have them for us to see if we would care for there games. trailers rarely show you anything and is a waste of there time. time they could of spent giving us at least 5 min of gameplay.
Elandarex's Avatar - Comment posted on 04/14/2008 13:14
Elandarex
Seeing that little Vader makes me want to have kids solely so I can break their spirit and then dress them up like that.
CALkulon's Avatar - Comment posted on 04/14/2008 13:14
CALkulon
I can't believe I just used the non-word "maked". Too much WoW with non-English speaking foreigners have got the better of me, it seems.
Rockvillian's Avatar - Comment posted on 04/14/2008 13:17
Rockvillian
Trailers = looking at a girl

Demos = kissing the girl

Do you spend more money after you finally seal the deal? No.

My case rests.

(I didn't even touch on relationshi- I mean, microtransactions)
king3vbo's Avatar - Comment posted on 04/14/2008 13:19
king3vbo
Sad Vader is histerical
wonky360's Avatar - Comment posted on 04/14/2008 13:21
wonky360
Demos do put me off though, DIRT was a no after the demo but games like the outfit (multiplayer) made the budget title a no brainer. Demos also put me right of Gotham 4 but the trailer had me think this must be the best game ever made.
Demos are the truth, I can handle the truth.
NotAZombie's Avatar - Comment posted on 04/14/2008 13:25
NotAZombie
That picture rocks. Like most people have said demos can put people off and trailers can make a game seem more exiting then it really is.
Maurice Tan's Avatar - Comment posted on 04/14/2008 13:25
Maurice Tan
It sounds like a bit of an easy conclusion. I doubt that just the trailer or demo alone is enough in this day and age. There's probably countless effects like post-trailer hype and post-demo disappointment, that all factor in when looking at the final sales.

Haven't read the study itself though :)
Tiff's Avatar - Comment posted on 04/14/2008 13:41
Tiff
I think the study basically shows that they can more fully control the audience's perception of the game by forcing one view of the product instead of multiple views. While demos have the chance to convince players of the game's playability, it also puts the game at risk of turning off gamers by the at-a-glance, first look at the game. Furthermore, by providing just a trailer potential players are more enticed and curious about what they'll get to play when they buy the game.

This is the feeling I'm getting from the press coverage of Fallout 3, for example. By leaking out tidbits of information here and there and only providing one trailer, players eagerly pay attention to the next release of news or information because the know it's all they'll get. Very smart move.
CollateralDmg's Avatar - Comment posted on 04/14/2008 13:42
CollateralDmg
I think that this probably has about as dependent on the types of games that release demos. You don't see trailers for Halo, Assasin's Creed, etc. On the other hand lots of terrible games tend to release demos in hopes of raising awareness.

All this shows is statistical correlation, not causality.
JamnOnTheOne's Avatar - Comment posted on 04/14/2008 13:49
JamnOnTheOne
I agree with CollateralDmg.

"All this shows is statistical correlation, not causality."
kalidanthepalidan's Avatar - Comment posted on 04/14/2008 13:57
kalidanthepalidan
The masses can be easily fooled into purchasing shiny, pretty things. But even the masses won't be fooled by your shiny trailer if you give them utter crap to play before they purchase your game.

Demos = power to the people.
DinnertimeNinja's Avatar - Comment posted on 04/14/2008 14:09
DinnertimeNinja
I think it definitely shows likely causality and I think CollateralDmg has it backwards.

FAR more crappy games are released with only trailers (or commercials, or print ads) than are released with demos. Demos cost money to make and aren't worth a developer's time on a crappy product. Also, I've seen TONS of trailers for Halo 3 and Assassin's Creed (not on PSN or Live, but on the net and on TV) so there goes that argument.

I think it comes down to this simple fact: It's easier to make a bad game look good in a trailer than it is to make a bad game PLAY well in a demo.

Trailers probably don't cause games to lose potential buyers as much as they bring in new customers or hype a game to look decent in general.

Demos are a deal-breaker for A LOT of games. I can't tell you how many games I originally wanted but decided against after playing a demo.

If I want a game, a mediocre trailer doesn't automatically put the game in the "NO BUY" pile, but a mediocre demo pretty much always does.
Stahlbrand's Avatar - Comment posted on 04/14/2008 14:11
Stahlbrand
Yeah, this was pretty pointless when you consider the 'huge name, guaranteed to sell a billion' releases almost never have demos - whatwith them being guaranteed to sell huge.

Although, if I didn't read reviews, the pre-release trailers for Kane and Lynch would have sold me in a heartbeat (well, up until the last few gameplay clips which were less encouraging). Turns out I was broke when it came out anyways, but I read the reviews, saved my cash when I had it. Later I played the post-release demo on XBL, hated it, and was glad I didn't base a purchase descion on a trailer.

Demos or GTFO.
Orionsaint's Avatar - Comment posted on 04/14/2008 14:15
Orionsaint
Demos FTW!
myaimistrue's Avatar - Comment posted on 04/14/2008 14:33
myaimistrue
Aw, those charts are a bitch to us colorblind... Meh, i'll just guess what it means.
loki d20's Avatar - Comment posted on 04/14/2008 14:34
loki d20
Someone had to do a freaking test for this?
Gehof's Avatar - Comment posted on 04/14/2008 14:39
Gehof
What about CoD4 having no demo on PS3 and selling 444K in its first week? That chart doesn't even top 250K.

Seems...wrong.
mix's Avatar - Comment posted on 04/14/2008 14:46
mix
Never once bought a game for it's "wicked" trailor. I have bought many games that I would have never purchased because of the demo.
Timmeh's Avatar - Comment posted on 04/14/2008 14:47
Timmeh
I think what that chart proves is that putting out a trailer for a game with nice visuals and shitty everything else is going to result in more sales than a) nothing or b) a demo.

Also, I'd be more than a little sceptical as to the accuracy of these results. did unit sales include those from proven franchises like Call of Duty or Halo? If the respective developers were to put out messages saying "Our latest installment is shit" it would still sell well, so including those skews things.

All things considered, this was some pretty worthless research actually, I hope someone didn't pay a lot for it :P
PrinceofCannedPeaches's Avatar - Comment posted on 04/14/2008 14:52
PrinceofCannedPeaches
No, it's because with trailers, there's less opportunity to be disappointed.
JtheYellow's Avatar - Comment posted on 04/14/2008 15:02
JtheYellow
Trailers are easier to make, and it's easier to hide glaring flaws. And, well, game studios don't typically do demos well. Case in point, Frontlines releasing a SP demo before the MP demo. Other studios don't like demos at all. Case in point: Mass Effect and Rock Band have no demos available.
Holyetheline's Avatar - Comment posted on 04/14/2008 15:17
Holyetheline
Those are some impressive charts. Take Assassins Creed for example. AMAZING trailer... Not very amazing game according to most reviews. If AC would have had a demo fewer people would have purchased the game.
The Co-Op Podcast's Avatar - Comment posted on 04/14/2008 15:30
The Co-Op Podcast
"No, it's because with trailers, there's less opportunity to be disappointed."

pretty much agree with this guy....but as far as me personally a demo is more effctive
Wexx's Avatar - Comment posted on 04/14/2008 15:35
Wexx
I like demos for my perception of a game's suck factor. But I can see why trailers would sell a game better, the 'Mystery quotient' involved would cause more people to buy a game to see what it's like, rather than form their own opinions about it before purchasing it.
Aaron Mxy Yost's Avatar - Comment posted on 04/14/2008 15:36
Aaron Mxy Yost
Based on my experience, demos have convinced me not to bother with the full game far more often than they've convinced me to pick it up.
CaptainApocalypse's Avatar - Comment posted on 04/14/2008 15:45
CaptainApocalypse
Demos FTW. It gives you a great understanding of how the game works and, like Wexx said, the "suck factor". Trailers are pure hype.
Sharpless's Avatar - Comment posted on 04/14/2008 16:03
Sharpless
That picture is win, Colette. :)

I would much rather play a demo, but a trailer can certainly pique my interest, if it's presented well. The recent Resistance demo, for example, doesn't really interest me, but the actual mechanics of the gameplay (as we know them, currently) sound interesting to me. If I got to experience them firsthand, that might do more for me.

At the same time, though, a demo isn't always a good representation of the game. Generally, developers try to put good content in the demo, but sometimes they misstep and don't show the game's best face, so to speak. A crappy demo might put me off a game, but a good trailer could convince me to rent it anyway. It goes both ways.
Cube's Avatar - Comment posted on 04/14/2008 16:24
Cube
That is because nobody with a trailer can play the game like a demo and tell it SUCKS!.


Any game with a trailer will suck 87% of the time of course they do not want you to play it with a demo.
Darren Nakamura's Avatar - Comment posted on 04/14/2008 16:31
Darren Nakamura
I think this might be a classic case of "correlation does not imply causation." It could be that the games that are expected to sell more are not given the demo treatment, since it will sell anyway.

Otherwise, if they are indeed linked by causality, I could imagine that there are people out there who play only demos of games, because they're cheap. I could also imagine that people play a demo, find out the game sucks, and then don't buy it, where companies who opt not to release a demo don't give consumers the luxury.
JohnnyWadd's Avatar - Comment posted on 04/14/2008 16:55
JohnnyWadd
The only way i could see this is if the demo actually sucked and persuaded you NOT to buy the game, with a trailer you don't get that. You just see all the nice sexy clips, you don't know any better.
Samit Sarkar's Avatar - Comment posted on 04/14/2008 16:55
Samit Sarkar
Awesome picture, Colette! As I said in a reply to the tip, I think the reason for this is pretty obvious — trailers are really good at hyping a game up and getting people interested, which is often enough for people to buy the game. However, when they get a demo in their hands, there’s a chance that the demo will suck, and then people won’t buy it.

Case in point: Turning Point: Fall of Liberty. All the trailers and everything I had seen leading up to the game’s release had me really psyched for the game. It looked awesome, and I thought the premise was very original. However, pretty much everyone said the demo sucked, and I never gave the game a second thought.
Upgrayedd's Avatar - Comment posted on 04/14/2008 17:12
Upgrayedd
It's easier to make a game look good than play good.
Corak's Avatar - Comment posted on 04/14/2008 17:28
Corak
First awesome picture, made me feel sad for the little Vader.

I agree that trailers tend to get you hyped for a game, like movie trailers trying to make the film look good even if its a piece of crap, the same holds true for any type of trailer. Its meant to get you interested in the title.

But demos are another matter. Its usually an unfinished product meaning the gameplay might be different in the final version than the demo. The problem is if the demo is shit then people think the same will be true of the game. Which it could definatly be that way, but there is a chance it might not be. I think that's why companies are reluctant to release a demo vs. multiple trailers as these charts partially demonstrate.

There have been cases where I downloaded a demo, liked it, bought the game and was happy. Also the opposite, tried a demo, didn't like it and skipped the game. Would I have bought it had I only seen trailers? Maybe. But with games costing $60 I have to really think if I want it or not. Personally, I like demos, it lets me get a feel for the game before I plunk down $60 on it rather than go in blindly basing my decision on trailers.
Superfluous Moniker's Avatar - Comment posted on 04/14/2008 20:15
Superfluous Moniker
Me after seeing Jericho trailer: That looks half decent.

Me after playing Jericho demo (on PC): That's a pile of dogshit.

So publishers, if your PC port is god awful you shouldn't release a demo so folks won't realize it's impossible to play without a 360 controller until it's too late.
I Am Dali's Avatar - Comment posted on 04/14/2008 21:10
I Am Dali
Aside from the fact that demos are way more realistically revealing than a trailer, some demos are worse than the game itself.

1) Demos shouldn't be released until the final build of the game-- or at least there should be a new/finalized demo when the game goes gold. Doing otherwise is like releasing a movie trailer before there's been any editing or post-production.

2) Demos should give full option menus and interfaces, with full controller-setup options. The game content is already restricted (obviously), so it can only harm the demo and turn off the consumer if the very mechanics are restricted too. It's just weird.

Needless to say I'm pretty thankful for the new era of downloadable demos for console games. Saved me a lot of money.
Burnt Meatloaf's Avatar - Comment posted on 04/15/2008 04:22
Burnt Meatloaf
People buy games based on trailers? I mean, not actual gameplay footage... but trailers? What kind of a world do we live in?

While I don't like it, I can live without demos. But, I better see some actual gameplay, along with some essential game rules. If they won't release actual gameplay, I'll automatically assume that they are embarrassed by their own product, or they actually believe this focus group BS. In both cases, their product probably sucks.

And if their product really DOES suck, well... buyer beware. If people buy things at random, they deserve what they get. I'm not going to cave in to that crap.
GOLD5's Avatar - Comment posted on 04/15/2008 08:12
GOLD5
I liked the official Dreamcast magazine that came with demos so I could tell if I wanted to buy a game. More than that, I could get an evenings worth of playing out of the the monthly disk. Good way to budget game.
Bob Muir's Avatar - Comment posted on 04/20/2008 03:43
Bob Muir
Trailers are probably better in ways because they don't give you the real experience of playing a game, which can raise your hunger for a game and prevent you from being disappointed.
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