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THQ: UFC 'confirmed suspicion' about pre-owned games photo

THQ is claiming that UFC: Undisputed 2010 has confirmed its suspicions about the used game market. Using the amount of sales of online passes as evidence, the publisher has reached the no-brainer conclusion that secondhand games are popular.

"What we saw when we did the online charge for the second purchaser of UFC was we found a pretty good attach rate - it confirmed our suspicion that there are a lot of people participating in used games," says CEO Brian Farrell. "It is one of those things of how much money could you have made if it wasn't for piracy or used games? It's a tough question because you don't know."

Farrell says that THQ is trying to work with retailers on DLC and the like, but that there needs to be more "give and take" from outlets like GameStop.

It's gotten to the point where I almost wish that publishers would get rid of used sales somehow, just to see the look on their CEO's faces when a black market opens up, or gamers buy less products overall because they can no longer get trade-in credit. Wonder if they'll have the stones to blame themselves for something at long last?

UFC 'confirmed our suspicions' on pre-owned games - THQ [CVG]








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52 comments | showing # 1 to 50
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TheRico's Avatar - Comment posted on 09/16/2010 15:03
TheRico
It's gotten to the point where I almost wish that publishers would get rid of used sales somehow, just so we can stop talking about this issue already
JQM78's Avatar - Comment posted on 09/16/2010 15:07
JQM78
Jim, I think the main reason this game has been purchased pre-owned, is because it sucks....it does absolutely nothing to improve upon the '09 version....I know, because I had '09 and I bought '10 when it came out...

I played '10 a couple of times and then realized it is the same game ('cept for the menus, which they made a little better).

The reason I sold '09 and bought '10 was because I played '09 to death and got sick of it....I bought '10 hoping it would be something fresh, but it's the same game, so I traded it in, which is probably the mindset of most of the people who did the same......Thats why THQ has seen so many of these sold used, because no one wanted it, especially if they already played '09 to death.....THQ should spend more time investigating why their game sucks and fix it, as opposed to investigating used game sales.
amtalx's Avatar - Comment posted on 09/16/2010 15:08
amtalx
Of course that's what THQ says. They would be foolish to state anything that doesn't support their program to siphon more money from consumers.
Sexualchocolate's Avatar - Comment posted on 09/16/2010 15:09
Sexualchocolate
Wow, I feel sorry for those people who bought the pass! I got my code in the box and the online was completely borked, when it did work it was barely playable, even worse than last years!
KenAkuma's Avatar - Comment posted on 09/16/2010 15:14
KenAkuma
"It's gotten to the point where I almost wish that publishers would get rid of used sales somehow, just to see the look on their CEO's faces when a black market opens up, or gamers buy less products overall because they can no longer get trade-in credit. Wonder if they'll have the stones to blame themselves for something at long last?"

Strange Jim, seeing as how your such a super business and marketing wiz that can predict the future climates and outcomes so accurately I'm surprised your stuck working at a gaming site instead of for one of these multi million dollar companies helping them actually make these decisions.... strange....
Neroisonfire's Avatar - Comment posted on 09/16/2010 15:15
Neroisonfire
I don't buy used games. I find it hypocritical to demand for hardcore games if you never put money in their pocket.

It's not an immoral thing to buy used games, it's just not developer friendly. You support gamestop and such versus supporting the companies.
flea friend's Avatar - Comment posted on 09/16/2010 15:18
flea friend
"Wonder if they'll have the stones to blame themselves for something at long last?"

Hell no, they won't. They'll just move their focus back to piracy, in this case dealing with the oddly-coincidental explosion of piracy that occurred just after used games were declared illegal.
killias2's Avatar - Comment posted on 09/16/2010 15:20
killias2
One thing I want to do in the near future is formally model (in a very light, easy sort of way) what the impact would be. Honestly, after playing with it in my head, I'm not terribly sure getting rid of used games would be a bad thing. It depends largely on HOW they do it. If they get rid of used games but don't do anything else, for example, their profits will stay about the same, and we'll all get less games. If they get rid of used games and lowered prices, however, there could be a pareto improvement for everybody. They would see higher sales and more of the profits, while we would, generally, get to play about the same number of games.

Regardless, though, I disagree categorically with his statement about piracy. FOR THE LAST TIME PEOPLE, 1 GAME PIRATED DOES NOT EQUAL 1 LOST SALE!!! The vast majority of the evidence points one direction: pirates pirate what they don't want to pay for. If they can't pirate it, in the vast majority of cases, they still won't pay for it!!!
Dao2-SKP's Avatar - Comment posted on 09/16/2010 15:22
Dao2-SKP
Let's totally use a sports game because they're definitely a good average.
Qraze's Avatar - Comment posted on 09/16/2010 15:24
Qraze
no Jim, pulishers will never admit to their own devices, just like how bp keeps saying it wasn't their fault that well blew out.

they'll just keep trying to pass the buck they make by bitching about the buck they don't make. a common practice only the greediest of slimeball ip whoring companies do. but strangely, capcom is missing out on all this action.
KingSigy's Avatar - Comment posted on 09/16/2010 15:31
KingSigy
A black market would be up in days. There would be an individual Craig's List for it and everything.
Hasney's Avatar - Comment posted on 09/16/2010 15:31
Hasney
Anyone see that Activisions plan is to sell you the cutscenes next-gen for $20-30 ON TOP of a brand new game price?

If you guys keep getting suckered into slimy schemes like paying for online pass, then you're going to pay. Just boycott these games, buy them used and never buy the pass, show them that you're not giving them money for trying to screw you.

Jim had the right idea in his Jimquisition. BONUS content, not fundamental parts of the game like multiplayer should have a pass. It would keep trade-in value slightly higher to help with new game purchase and a lot of people would get it.
Knigge's Avatar - Comment posted on 09/16/2010 15:38
Knigge
Since when has any capitalist taken the blame for the fall of capitalism?
flea friend's Avatar - Comment posted on 09/16/2010 15:39
flea friend
It's been said many times before, but it bears repeating: if publishers want to make more money on their games, they need to make better games, cut their prices, or both.

Also, here's a news flash to the people hoping/expecting publishers will reduce their prices if used gaming were eliminated: they won't. But Flea, you ask, how can you know that for sure? Allow me to explain:

We're in the middle of the worst economic period in decades. Consumers have less money than ever to spend on luxury items like video games, and the publishers haven't reduced their prices yet. Instead, they seek to bolster their flagging profits by charging more for existing services and trying to take a bite out of the profits of other businesses.

They don't want to compromise on the issue. They want everyone even tangentially related to their sales for fork over money that they feel they are owed.
Duuuude's Avatar - Comment posted on 09/16/2010 15:42
Duuuude
I love the grouping of piracy and used game sales in the same sentence. I guess to them, both are considered theft.

And I don't EVER see EA or Activision actually adding features via their "Project $10" now or any time in the future. Instead of adding incentives for new game purchases, they just decide to gimp it. It won't be long before they use the old shareware model.
the7k's Avatar - Comment posted on 09/16/2010 15:49
the7k
Uh-oh! Do I smell soiled baby diaper?

Everytime I see an article like this, I always for some reason imagine these publishers as being run by a bunch of spoiled, crying infants. I just want to tell them to shut the fuck up, shut... the... fuck... up!

The used game market exists because people can't afford to buy your crappy games. That's it. Make your games affordable, or make them suck less. Hell, do both - but I can guarantee, you'll do neither.
Infininja's Avatar - Comment posted on 09/16/2010 15:50
Infininja
More like little Johnny and Billy have their own gamertags and both wanted to play the game online.
walrusmustdash's Avatar - Comment posted on 09/16/2010 15:52
walrusmustdash
If they somehow managed to outlaw used game sales, there would be literally no incentive for people to not pirate video games. This would not end well for the publishers.
Cahuatijo's Avatar - Comment posted on 09/16/2010 15:52
Cahuatijo
I hate to sound like a broken record but let them do it... I am looking forward to the day when we actually stop giving them slack. For now: if used game price + code price = new game price then I will buy the game new or wait if I don't have the cash. This is good for all of us because it also forces the asses at the gamestop to lower their prices on used games and offer less for trade-ins, thus achieving exactly what the publishers want. Unless of course the publishers decide to do a massive price hike, it would be great to see what happens then.
DrRockso's Avatar - Comment posted on 09/16/2010 16:00
DrRockso
@Cahuatijo
Used game prices already have been lowered to take codes into account. Next time you're up at one, check the used price on Tiger Woods, NCAA, or Madden 11, and then garnish your foot to your taste.
fulldamage's Avatar - Comment posted on 09/16/2010 16:03
fulldamage
Farrell says that THQ is trying to work with retailers on DLC and the like, but that there needs to be more "give and take" from outlets like GameStop.

^This.

Gamestop gouges the hell out of the consumer by buying back games for a laughably small amount, and reselling for a massive profit while not sharing any of that with the developer. This is a problem.

The used market is important for generating and maintaining consumer interest in games, and making games more accessible to people of varying income brackets. The problem isn't that the market exists, it's that the middlemen have basically a monopoly and are doing a lot of bloodsucking, at everyone else's expense.

I'm not against retailers either - I like being able to go to a brick-and-mortar place and talk to the experts there about what's going on with games lately. But Gamestop is a crapshoot when it comes to that - sometimes the employees are awesome, and sometimes they are just beyond useless. They also throttle the supply, so that you can't be guaranteed a new title unless you pre-order, which is BS. Close half your outlets and pay your employees enough to take their jobs seriously. You've got the money for it.
Cahuatijo's Avatar - Comment posted on 09/16/2010 16:05
Cahuatijo
@DrRockso
That's not my point entirely man, there will come a time when the value will no longer be there at all and dealers might start to lose on those transactions instead of making mad bank like they are now. This will force them to either stop accepting used games en masse or change their tactics altogether. In the end, unless we do something with our wallets (and that seems to be a long ways off) the publishers will always get their way.
mix's Avatar - Comment posted on 09/16/2010 16:12
mix
There are like 20 used copies of this game @ Rogers Video in town for $49.99, I laugh at them in their face.
jedcred's Avatar - Comment posted on 09/16/2010 16:18
jedcred
This might actually not be a bad thing. Now we'd actually have the time and a reason to play through all the old libraries of games that passed us by in the SNES, PS1, and PS2 eras. I think I've played (and beat) a fair number of the "best" NES games, but I haven't even come close to covering the good SNES games. So we won't buy any more new games. Most of them are more business ventures these days than creative enterprises, as they once were. Maybe we can crash the videogame market while amusing ourselves with better content from the old days and let the industry reset itself. I'll see you in 20 years for the next one!
Chris Carter's Avatar - Comment posted on 09/16/2010 16:22
Chris Carter
After Tycho's thesis popluarized the issue, I think it's become a really saturated, boring meta topic.

I hope something does happen soon, because all this is pretty pedantic.
free touch's Avatar - Comment posted on 09/16/2010 16:36
free touch
I think you guys are missing the main point here... THQ is basically saying they want to get payed twice for the same disc. They want free money.
Space Moose's Avatar - Comment posted on 09/16/2010 16:41
Space Moose
If sell my used car to someone the original manufacturer doesn't get a cut, I have no idea why these people think they are entitled to more money.
Corduroy Turtle's Avatar - Comment posted on 09/16/2010 16:41
Corduroy Turtle
@fulldamage: GameStop buys back any game brought in, regardless if it ever gets resold. It's supply and demand. You may only get $7 for UFC 2010 and that's their way of telling you "We don't want this, but if you're going to GIVE it to us we'll offer this amount."
Pigmy Wurm's Avatar - Comment posted on 09/16/2010 16:54
Pigmy Wurm
"It is one of those things of how much money could you have made if it wasn't for piracy or used games? It's a tough question because you don't know."

Am I the only person who gets a little annoyed when they link used games and piracy? Any arguments about wither piracy might have qualities aside (I mostly fall on the no side) buying used product is completely legal and part of our rights to out property. If I own something and no longer want it, and someone else wants it, don't make me feel like a criminal for selling the thing that I own. This isn't about what is good for the business, this is about my rights to my property.
Occams electric toothbrush's Avatar - Comment posted on 09/16/2010 16:57
Occams electric toothbrush
@fulldamage: They also throttle the supply, so that you can't be guaranteed a new title unless you pre-order, which is BS.

I agree with that statement being bullshit but that's mostly because I don't think it's true. Many, many times I have gone to GameStop a few days after a "hot" game has come out and they had copies. As a matter of fact, I hardly ever pre-order games (it's against my religion to covet items) and have no trouble getting games.

Also throttle is a bedroom word. Let's keep it clean.
Caspulex's Avatar - Comment posted on 09/16/2010 17:07
Caspulex
@Hasney

I hate to defend Activision, but what Kotick actually said was something closer to "Let's take the game's engine, write a movie out of it, and sell it digitally to customers for $20 or $30! It'd be the biggest box office hit ever!"

It's clearly more of Bobby Kotick being completely unaware of the market his publishing firm is trying to sell to, though. No one in their right mind would spend $20 for "an hour and a half of linear footage". I sure as hell wouldn't.
fulldamage's Avatar - Comment posted on 09/16/2010 17:08
fulldamage
@Coduroy Turtle:

Hey, I get WHY they do it. It's not illegal, and there will always be someone out there willing to trade in an old game for a fractional discount on a new game. But I find that, taken as a whole, their aggressive business model is set up for them to profit at others' expense.

They're such an omnipresence now that we don't have many options for selling a game EXCEPT to them, and they will turn that $7 around for $29.99 or so, netting themselves a 300% profit or so. I don't think the customer gets a fair value out of that type of transaction, and Gamestop then has less incentive to keep new copies of titles in stock.

Definitely just my opinion, and since I am not a rich businessman, it's probably the wrong opinion depending on how you look at it. :) It just doesn't seem responsible to me, even if people are willing to participate.
Emrah's Avatar - Comment posted on 09/16/2010 17:13
Emrah
The more worrying trend of these online passes is that they require online passes to be sold to each individual in an household, that is, my brother cannot play online with his own account / persona (VIP codes etc.) Please correct me if I'm wrong.
Hipster Dante's Avatar - Comment posted on 09/16/2010 17:17
Hipster Dante
Ugh, they pair buying used games with Piracy. Really? Fuck.

Some people say that the developers should get some part of the money out of used sales, would anyone even think that with anything else? Oh, I'm gonna sell this lamp at a yard sale, but first, let me go to my walmart and give them like a tenth of how much I bought it for so they're happy.

The money the developers are getting back is the trade in value the customers use to buy new games with, though sometimes customers end up buying different used games.

It's getting ridiculous, they control how we use our downloadable games and they want to control how we're going to use the tangible games we games we buy. If something is bought, we should be able to do what we want with it, and if we sell it, the person buying that used game should be entitled to the same features we payed for, it's simple.

It doesn't apply to me so much now, I don't really like buying used games, fortunately. Some people don't know how to handle a disk.
Malik's Avatar - Comment posted on 09/16/2010 17:18
Malik
People should shut up about "make better games bullshit". Just because a game is good doesn't mean people are going to buy it. Vote with your wallet and move on. Even the horse zombie that is this story has been beaten to death.
True Axiom's Avatar - Comment posted on 09/16/2010 17:20
True Axiom
I'm surprised THQ, of all people, is upset about it. THQ seems like a publisher who really benefits from there being trade ins. In that, as a gamer, if I'm buying two games a month with trade in, and have to cut one every other month without it, the game I'm cutting is probably a second tier game from a second tier publisher. Like THQ.
Faux Furry's Avatar - Comment posted on 09/16/2010 17:20
Faux Furry
There are two pretty straight-forward solutions to the used game problem for the game companies.
1. Reduce the cost of the games. They'll make less per unit but make greater over-all profit through increased sales...sort of like selling games in bulk.

2. Get the used game shops to pay them a portion of their profits per unit sold(re-re-stocking fee?), a kick-back, if you will, to allow them to continue to eat off of their plates (full of caviar). That way,nobody's harddrive accidentally end up blanked or no overheated game systems cause electrical fires that burn down anybody's stores...got it?
fulldamage's Avatar - Comment posted on 09/16/2010 17:23
fulldamage
@Occams Electric Toothbrush:

No no - RELIGION belongs in the bedroom. Throttles belong wherever you can stick them.

Wait - scratch that last part.

I don't think I can effectively debate whether or not people have trouble getting new copies of things they want at GameStop without hard data (I just cannot keep it clean at all, can I?). I know that I have had issues with this, and so have a lot of people I know, but ymmv of course. Definitely is more of an issue when you're hunting for "niche" titles rather than "hot" ones. (It just gets worse.)

Many have been the times when I've walked into a Gamestop a few days after something I wanted was released, been told they just got rid of the "last" one, and simply walked across the street to a Best Buy or some other chain store where they've got loads of the title on the racks. I don't see why that should happen at a store that ostensibly specializes in the exact thing I'm looking for. Maybe it's worse here because I'm in a major metropolitan area, though?
El Supremo's Avatar - Comment posted on 09/16/2010 17:53
El Supremo
If I couldn't buy used games, I'd simply buy less games. Unless they were cheaper.

Now, good games are a different beast. I've lost count of how much I have spent in the halos, Gears and Burnout, etc., DLC's included.
VirusHunter's Avatar - Comment posted on 09/16/2010 18:48
VirusHunter
THQ is just butthurt since people are legally playing their games without them getting some kind of payment.
dudester67's Avatar - Comment posted on 09/16/2010 18:49
dudester67
Note that the auto manufactuers don't take this line of thought, and thank god they don't. It's not just games that are sold used it's all physical media, textbooks, cars, sports equipment etc. etc. etc. I never understood why game companies believe they are special and should exist outside these secondary markets, the greedy bastards.
brod's Avatar - Comment posted on 09/16/2010 18:55
brod
It doesn't surprise me that used games are popular, given that all the large specialist game retailers instruct their employees to ask everyone who goes in to buy a new game whether they'd like a preowned copy for cheaper. Most people don't realise the harm that that specific scenario does to the industry.

I'm all for people having the right to resell their games, but anyone who's aware of this issue with retailers should be selling on eBay instead of trading games in.
yenner's Avatar - Comment posted on 09/16/2010 19:14
yenner
"It is one of those things of how much money could you have made if it wasn't for piracy or used games? It's a tough question because you don't know."

A truly ignorant statement if I have ever read one. First, this asshole is suggesting piracy and used game sale are in the same category, when one is a crime and the other is a legit business. Second, it's simply ridiculous to hope something that cuts into your sales to just go away. Why doesn't THQ go wonder how much money they could've made if their games were the only games in the world? It's a tough questions because you guys are irresponsible idiots who can't admit your games not selling is your own fault.
Edon95's Avatar - Comment posted on 09/16/2010 19:38
Edon95
I think it got alot of activation codes brought because people thought you had to buy them to play online when they had a new copy. One of my friends did X.x
ScottyG's Avatar - Comment posted on 09/16/2010 19:48
ScottyG
... I don't understand how they're working with retailers when THOSE RETAILERS ARE THE REASON USED GAMES ARE SO BIG.

If anything you'd think they'd work against the retailers, instead of teaming up to screw the customer over from both sides.
Fresh Salsa's Avatar - Comment posted on 09/16/2010 20:18
Fresh Salsa
Without retailers there is no game market. Take away used sales and you lose new sales. The publishers need to stop being so greedy. If you take away used sales the retailer can't make money, which means they can't sell your new games, which means you make no money. Retailers make next to nothing on new sales. The publisher already made their money on every used copy of any game that is sold, they don't deserve a penny more. When I sell my car none of the money I make goes to the manufacturer. If I sell anything on ebay do I give the maker of that product a kickback, absolutely not. They made there money and now its my choice to sell it if I want.
deityofanime's Avatar - Comment posted on 09/17/2010 03:45
deityofanime
It'd just cause more people to turn to piracy.
smoger's Avatar - Comment posted on 09/17/2010 07:52
smoger
Someone above mentioned boycotting these games new. This would have the double edged effect of diminishing the online population of the game, giving those who did buy it less reason to hold onto it.

Wouldn't it be splendid if their own tactics led to more used copies on shelves?
shizknight's Avatar - Comment posted on 09/17/2010 10:43
shizknight
If you make a good game and I buy it I generally won't trade that game in because it's a good game and I'll want to play through it again some day. If you make a sports game with a number after it and expect people to buy it every year then you don't get that kind of experience with your sales because your game is constantly being replaced by the same (but slightly better and newer) game. And that's your fault, not the used game consumer.

Game publishers: If you want to at least slow down the used market on your game then make it worthwhile to keep the fucking thing for more than a week after purchasing it. You should target your game release for a solid three months worth of enjoyment. After three months then let the used game wolves have it, but if your game can't even offer anything worth playing after a week then you've already lost the war.
Johnny Justice's Avatar - Comment posted on 09/17/2010 17:19
Johnny Justice
On the official forums, around release time, some idiot first-time buyers were complaining that they bought the online pass by accident.

I do feel bad for second-hand buyers who bought online passes not knowing how unstable the online for that game is.
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