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THQ: Pre-owned games cheat developers photo

THQ "doesn't care" that its one-use code for online play in Smackdown vs. Raw 2011 might upset its consumers. The publisher is waging war against the used games market, and if customers get pissed off, well boo hoo to them, apparently. 

"I don't think we really care whether used game buyers are upset because new game buyers get everything," says THQ's Cory Ledesma. "So if used game buyers are upset they don't get the online feature set I don't really have much sympathy for them."

"That's a little blunt but we hope it doesn't disappoint people. We hope people understand that when the game's bought used we get cheated. I don't think anyone wants that so in order for us to make strong, high-quality WWE games we need loyal fans that are interested in purchasing the game. We want to award those fans with additional content."

Additional content? Where's the additional content? Since when did online play count as "additional" content? Don't get me wrong, I don't think THQ doesn't have a right to tackle used games, just as I don't think GameStop doesn't have a right to sell them. But stop talking shit, and stop trying to garner sympathy. When developers and publishers stop cheating consumers, maybe consumers can feel a little bad for "cheating" developers and publishers just because they want the best deal possible. 

Maybe game makers should work on providing real additional content to reward new customers, rather than focus all their efforts on lazily punishing used buyers. Grow a pair of balls, developers, and tackle this properly. Making your own customers feel like criminals for lawfully buying games and trying to save paying $60 every time is not the way to win.

Pre-owned 'cheats developers' - THQ [CVG]








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160 comments | showing # 1 to 50
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Diogo Ribeiro's Avatar - Comment posted on 08/23/2010 08:04
Diogo Ribeiro
Developers also cheat players with half-developed games. I don't see any of them charging less for lesser content touted as "full".
Kaspar's Avatar - Comment posted on 08/23/2010 08:06
Kaspar
Make games that are worth buying then, jesus fucking christ.

The nerv of these developers is astonishing. Make a shit game, blame the players for not wanting to pay 60 bucks for it.
Leon Field's Avatar - Comment posted on 08/23/2010 08:06
Leon Field
Maybe if you stop charging such ridiculous amounts for console games then people wouldn't buy used games.
Kyosji's Avatar - Comment posted on 08/23/2010 08:08
Kyosji
They do realize that selling only new games over used will close down most major game retailers, right? Companies like GameStop buy their games only a few bucks short of a regular customer, and once the game drops in price, they lose money. They require the sales of used games/systems to stay in business.

Stupid game companies like this are going to kill themselves in the end, unless they all go to 100% digital download and just not use retail companies to sell their products anymore.
StickyDank's Avatar - Comment posted on 08/23/2010 08:09
StickyDank
Blatantly arrogant, though I'm thoroughly confused as to how to feel about this.
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:09
EternalDeathSlayer
Hey Jim, I wasn't aware that not being able to play online made people feel like a criminal.

Calm down. Let these people think or do what they want. I can't blame them nor do I feel any anger towards any company that provides any incentive to buy new over used, regardless of whether or not some folks think that what they're using should be a standard feature of most games.

Online multiplayer is not a given and it's not some sort of right. Withholding it isn't that harsh if it makes it preferable to buying used.

Besides, it's not like they're trying to make used game sales illegal, although I'm sure they would if they could.
munkee's Avatar - Comment posted on 08/23/2010 08:11
munkee
Jim, as i have mentioned [ranted] before. this shit makes me so fucking mad.

I used to blame it on game publishers for being greedy. I used to think that they should solve the problem with the retailer, not cause problems for the consumer. But, over recent months my opinion has changed.

I now feel that it is our fault.

We as consumers are causing this to happen. Not because we buy used games. In fact I am pro-used game sales. If you cant afford to spend £50 for 6 hours of entertainment, then be smart and wait until its in your price range.

But, the reason I think it is our fault is because we are too fucking lazy to do anything about it. Big corporations only interest is profit and they will do whatever is in their power to make profit. Whatever stupid idea they come up with we all adhere to. Everybody likes to say that DLC, locked content and license keys are bad and we dont want them. But, who actually does anything about it?

Nobody.

We need to create some kind of consumers union and stand up to these companies! Activision decided to up the price of modern warfare 2 in the UK just because they wanted more money. It offered nothing more than any other game. Did I read somewhere that it is now the biggest selling game?

Stop talking and start doing.
Aurain's Avatar - Comment posted on 08/23/2010 08:12
Aurain
How about bringing the Price Down after a couple of months instead of having games that are £40 3-4 months after release?

Simply put, If you want the game badly, you'll buy it at release or in the month after.
If you kind of want the game, you'll look for it cheap and then consider buying it.

Pre-Owned 20, New 40 after 4 Months? Not a hard choice.
Pre-Owned 20, New 25 after 4 Months? Go with the New and it's a game in good condition and the developers get full funding.

They want their cake and to eat it. People are too smart to spend money when they can save some.
Sir Legendhead's Avatar - Comment posted on 08/23/2010 08:13
Sir Legendhead
There's been several games in this series that I wouldn't have bought if I hadn't rented them first. Looks like that won't happen again.

Coincidentally, I'm just about to trade in my copy of '10 towards a Mafia II preorder. That game looks awesome.
D-503's Avatar - Comment posted on 08/23/2010 08:13
D-503
Yeah THQ Yeah! Fuck the small business man! Fuck the poor! Fuck the local game distributors! That'll teach them to recycle!
Jay Murphy's Avatar - Comment posted on 08/23/2010 08:14
Jay Murphy
i agree
free touch's Avatar - Comment posted on 08/23/2010 08:15
free touch
Reading these types of things only make me feel that another gaming crash is coming sooner than expected.
munkee's Avatar - Comment posted on 08/23/2010 08:15
munkee
* "Stop talking and start doing." I didn't actually mean Jim.. I meant everyone :P
Clance's Avatar - Comment posted on 08/23/2010 08:15
Clance
I don't buy many used games but I do trade my games in BECAUSE I NEED TO FUCKING EAT, YOU CUNTS.
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:16
EternalDeathSlayer
@ munkee: Stand up to these companies? They make videogames! They're not evil nor are they doing anything wrong. What they do is provide a product and services we want, not stuff we need. Nobody is forming a fucking union to stand up to greedy oil companies, and that's a product most people currently can't live without. What makes you think anybody would even give two shits about standing up to a game company?

You want to stand up to them? Stop buying videogames.
TheDukeofNukem's Avatar - Comment posted on 08/23/2010 08:16
TheDukeofNukem
Eat a dick publisher douchelords I got your project ten dollar right here it's called me parking my bricks down your greedy throats and I'm being genorish here my brown bricks are worth gold.
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:18
EternalDeathSlayer
@ TheDukeofNukem: Stop it. They're not even really being greedy. All they want is for people to pay the price they set for their products.

Greedy is when people start breaking rules and laws to make money. This is all perfectly legal and acceptable.
Kyosji's Avatar - Comment posted on 08/23/2010 08:19
Kyosji
@ munkee

I agree with you, but I also see this downward slope of theirs hitting a tree at the end. The big companies are trying to muscle out other game retailers from selling used games (Which will utterly kill their sales drastically), I don't see why companies couldn't just, i don't know, stop selling the games from that company. I would if I was in that position. If I'm going to have to take a huge hit for selling only their new games instead of used (no profit in that), then why bother selling it at all?

Had buddies here that owned SwapUSA stores and they basically went out of business because of this reason. They sold new games, barely anything used. Retailers buy games a few bucks less then the average consumer and sell it for like 1-3$ profit. Once that game company decides to drop their price, the retailer loses out on that money. Retailers cannot afford to take constant hits like that.
Roryzilla's Avatar - Comment posted on 08/23/2010 08:19
Roryzilla
Philosiraptor Mode:

If there were no more used game sales, would the prices of regular games decline?

This may be a retarded question, but I'm too tired to think it through
Kyosji's Avatar - Comment posted on 08/23/2010 08:20
Kyosji
@ munkee

I agree with you, but I also see this downward slope of theirs hitting a tree at the end. The big companies are trying to muscle out other game retailers from selling used games (Which will utterly kill their sales drastically), I don't see why companies couldn't just, i don't know, stop selling the games from that company. I would if I was in that position. If I'm going to have to take a huge hit for selling only their new games instead of used (no profit in that), then why bother selling it at all?

Had buddies here that owned SwapUSA stores and they basically went out of business because of this reason. They sold new games, barely anything used. Retailers buy games a few bucks less then the average consumer and sell it for like 1-3$ profit. Once that game company decides to drop their price, the retailer loses out on that money. Retailers cannot afford to take constant hits like that.
NerdJunkies's Avatar - Comment posted on 08/23/2010 08:20
NerdJunkies
Ya... I don't know what happened in the above post... so...

*Original comment*

OK, so way to douche up an article there, Jim...

For starters, if you shop at GameStop, you probably shouldn't be here anyway... you should be reading your "game news" on Fox News or AOL Games or something like that.

Secondly, they are trying to get people to buy new games. If you don't want to pay the $60, then don't. Either wait for it to go down in price, or just don't buy it. Get off your high horse already. It's what...a $5 difference for the first few months anyway right? Is $5 that much to you where you need to cry about it online?
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:20
EternalDeathSlayer
@ Clance: Budget your money better if games are getting in the way of food.

That makes sense, right?
Roryzilla's Avatar - Comment posted on 08/23/2010 08:20
Roryzilla
We should be more worried about the prices for hardware in my opinion, these guys call all the shots.
Turbophoenix's Avatar - Comment posted on 08/23/2010 08:20
Turbophoenix
People will just sell the online play code on eBay...
munkee's Avatar - Comment posted on 08/23/2010 08:20
munkee
@EternalDeathSlayer

Your right..

"Nobody is forming a fucking union to stand up to greedy oil companies, and that's a product most people currently can't live without. "

We should do that too. Your attacking me from the angle of: People don't stand up for themselves when it comes to other things, so why should we stand up for ourselves over videogames... dur!

The reason that we need to stand up against them is because if we don't then what is going to stop them pushing more & more? The reason i'm talking about videogames and not oil is because we're on a videogame blog and not a fucking oil blog?!

"You want to stand up to them? Stop buying videogames."
Sninja13's Avatar - Comment posted on 08/23/2010 08:21
Sninja13
Dear THQ, Guess what? I don't trade in games that don't suck, nor do most people.

I think you think the problem is with the consumer buying used games, when in reality it is your sub-par releases. If your WWE games weren't consistently reviewed and rated between 6.0 - 8.1 maybe they would be worth buying new. As of right now though you offer very little.

Trading in a game allows someone to get a little something back for the mistake they made in buying it in the first place. Apparently you don't feel that buying your game could ever be a mistake, but guess what, it is. Even at $5 new, I feel I made the mistake of buying Smackdown Vs Raw 2007.

Sincerely,
The guy who will no longer buy a THQ(To Hell with Quality) game.

P.S. Way to look greedy.
Kyosji's Avatar - Comment posted on 08/23/2010 08:21
Kyosji
F5 double post FTW
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:22
EternalDeathSlayer
@ munkee: These are videogames! This isn't some right you're born with. You're not entitled to cheaper games by law. They're not doing anything wrong.

You look and sound like a child. An idealistic and foolish child.
Jim Sterling's Avatar - Comment posted on 08/23/2010 08:25
Jim Sterling
EternalDeathSlayer: The "making us feel like criminals" bit is more in their statements as opposed to their actions. Just look at the way THQ talks about used gamers in the above story. It's contemptuous at best. And why? Because the consumer had a better deal and took it?

Game companies happily do what they can to cut costs and make a buck, and yet they stomp their feet and cry when other companies do the same thing. You can't revel in capitalism when it makes you a profit and then want it to go away when it doesn't work in your favor. The very system that makes used games possible is the system that game companies exploit regularly.

Used games can be an issue for publishers, but they need a better way of dealing with it. Actually offering real bonuses like Gears of War 2 did, rather than take features away, is the way to do it. Pre-order bonuses and one-time codes for *real* additional content work. As does the perception of a quality game.

People will pay $60 for a game that's worth it in their mind. If it's not worth it to them, they'll wait for a price drop. If one doesn't come, they'll get it used. I don't think holding online play to ransom will work. If they don't think the game is worth full price to begin with, forcing them to pay it will just turn them off completely.

There are a lot of games competing for your money, and people don't have enough cash to buy loads of games at once. Considering UFC 2010 got its ass kicked by Red Dead Redemption, you'd think THQ would have realized this.

Trade-ins are a crucial part of the business. Half the reason I can even *buy* so many new games is because I traded in older ones. If you kill that market, I guarantee it'll help destroy the entire industry.
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:26
EternalDeathSlayer
@ Patriot Snake: Exactly. It's their duty by law to make their shareholders the largest profits they can within the law. So long as they don't break any laws, it's all fine by me.

Again, if you dislike these practices then don't buy the fucking games. It's quite simple.

As for the people saying console games are too expensive, well, that's what happens when you've got to pay MS/Sony/Nintendo anywhere from 7 to 11 dollars in licensing fees for each copy sold. Remember, they're selling the games to stores for 48 dollars, so if they're giving even 7 bucks in licensing fees then they're already down to 41 bucks a copy.

Frankly I don't blame them for being like this.
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:27
EternalDeathSlayer
@ Patriot Snake: Exactly. It's their duty by law to make their shareholders the largest profits they can within the law. So long as they don't break any laws, it's all fine by me.

Again, if you dislike these practices then don't buy the fucking games. It's quite simple.

As for the people saying console games are too expensive, well, that's what happens when you've got to pay MS/Sony/Nintendo anywhere from 7 to 11 dollars in licensing fees for each copy sold. Remember, they're selling the games to stores for 48 dollars, so if they're giving even 7 bucks in licensing fees then they're already down to 41 bucks a copy.

Frankly I don't blame them for being like this.
munkee's Avatar - Comment posted on 08/23/2010 08:30
munkee
@EternalDeathSlayer

No, your coming across arrogant and as if your opinion is the only one that matters.

I am not entitled to videogames for free. they are not a god-given right. My point is that videogame publishers could make deals with retailers to sell their product used. Percentages. But, they dont want to share ANY profit with the retailer, the person out on the street selling the product for them. So, instead we the consumer, the person who gives them all the money, are the people that feel the effect.

Why the fuck shouldn't i be able to pass a game that i paid full price for to a family member so that they can enjoy it? why the fuck should my younger brother who doesn't work because he isn't old enough have to pay more fucking money, on top of what i have already paid, to play the game online with his friends?
Kyosji's Avatar - Comment posted on 08/23/2010 08:30
Kyosji
@EternalDeathSlayer

And you sound like a communist.
NateT's Avatar - Comment posted on 08/23/2010 08:31
NateT
Here! Here!
Sexualchocolate's Avatar - Comment posted on 08/23/2010 08:33
Sexualchocolate
Online play became "additional content" when ms created xbox live.

Boom
EternalDeathSlayer's Avatar - Comment posted on 08/23/2010 08:34
EternalDeathSlayer
@ Kyosji: And you sound like a dumbass. It's a free market. Used game sales will continue and publishers will continue to try and circumvent or minimize it's damage.

And life goes on. No need for unions to be formed or people to "stand up for themselves".
Kyosji's Avatar - Comment posted on 08/23/2010 08:38
Kyosji
*Boy oh boy, I sure would like to buy this game. Oh no! I have no money, just 50 games in my closet I never play. I guess I'll just throw the games I don\t want anymore away and just not buy that new game because I have no more money*

Seriously, How did game companies think people were buying their games? Do they really think people have an arsenal of games lining the walls of their closets? No, people bring in games they don't want anymore to put towards games they want. It's the way of the world. If we can no longer trade in our games to pay for new games, how are we going to afford them?
Sninja13's Avatar - Comment posted on 08/23/2010 08:38
Sninja13
One additional thing that I would like to point out, is that for years we have sold and traded our rights to media. Records, Movies, Artwork, etc. How are video games any different? You don't get to keep charging people who buy and sell your product used. You already got your money. Someone is no longer able to play the game; they gave up their rights to it.

I'm not going to pay a resell fee to the guy who made my sofa if I sell it. I already paid for it. I own it. I am selling my right to sit on it.

Now on a different yet related note; the fact that people are stupid enough to trade their games to Gamestop is beyond me. People you can get a lot more money on Amazon or Half.com by cutting out the middleman.
KingSoup's Avatar - Comment posted on 08/23/2010 08:38
KingSoup
"We need to create some kind of consumers union and stand up to these companies!"

We don't need a 'consumer union':

1. People need to vote with their wallet against half-baked business schemes
2. Industry magazines/review sites need to start prominently calling companies out on cynical business practices.

The game industry has two major negative issues going on. One is structural. The bigger the industry has gotten, the more like Hollywood (in it's cost model) it's become. Budgets and expenses are higher for legitimate reasons, but like Hollywood there is a lot of 'bloat' on the expense side. Every ancillary vendor, service, or contractor raises their prices to catch a piece of the markets profit, leading to obscenely inflated production costs. This phenomenon is why Hollywood largely produces bland, PG-13, 'catch-all' movies, as just the act of making a movie is so expensive that making more niche pictures is often off the table. In the video game world, this translates as even though budgets are bigger the ever, the core 'gaming experience' (length and complexity of games) has seen very small (or negligible) advancement.

The second issue is a profit model problem: ie. the greedy reaction to the above issue: the pushing of 'top-down' release schemes, notably online/multiplayer and DLC. Don't get me wrong, there's obviously a place for multiplayer and DLC content, but their prominence in the game market isn't due to consumer demand. It's owing to the fact that for various reasons, multi-player/DLC are good for publishers/console makers/game designers, rather than a response to legitimate demand. A step down from that, you begin to see crude 'ram downs' on the consumer, like the article's focus.

The structural problems are something the industry is going to have to address. However, the issues with self-serving business models is an issue people need to vote with their wallets on, and industry pubs need to start challenging.
amtalx's Avatar - Comment posted on 08/23/2010 08:38
amtalx
"Online play became "additional content" when ms created xbox live."

wut?
munkee's Avatar - Comment posted on 08/23/2010 08:39
munkee
EternalDeathSlayer is right!! everybody stop standing up for themselves. :\
munkee's Avatar - Comment posted on 08/23/2010 08:44
munkee
@Patriot Snake

First of all, i am far from a retard. My entire point is that we SHOULD talk with our wallets. But, everybody says it. nobody does it.. Have you just picked one comment out of the whole thread and called me a retard? read back through them and don't resort to name calling.
Pyro's Avatar - Comment posted on 08/23/2010 08:46
Pyro
Another butthurt developer, another shitty argument based mostly on greed.
Developers and/or publishers have no say in what people do with the games once they buy them. I can buy and sell books, dvd's and whatnot, games simply aren't an exception.
Jay Me's Avatar - Comment posted on 08/23/2010 08:46
Jay Me
I don't understand why they are bitching about something that has been a part of the industry from day one. In fact it's been a part of almost all media entertainment since the early recording discs. I imagine long before that it was books. Why are they any different?

Quite frankly they can stick their first sale reward codes up their jacksy. I'll live without it, like I do with the removed content that's regurgitated later as paid dlc. These kind of statements make me want to go out of my way to make sure they get as little of my money as possible.
SF Legend's Avatar - Comment posted on 08/23/2010 08:47
SF Legend
IS "entitlement complex" still the big buzz-phrase to use on blog comments? If so, some game publishers seem to have it worse than gamers.
Sir Legendhead's Avatar - Comment posted on 08/23/2010 08:48
Sir Legendhead
@ Sninja13 - It's beyond you and I'm bored, so here's the explanation. Some people would rather trade at the store down the street than ship halfway across the country.

So, yeah. Call it "stupid" if you want, but some of us don't bother with that kind of petty crap. w/e
Kyosji's Avatar - Comment posted on 08/23/2010 08:49
Kyosji
EDS the communist remark was more revolved around how you are telling munkee that his beliefs are redundant and that your opinion supersedes everyone elses.
zolointo's Avatar - Comment posted on 08/23/2010 08:50
zolointo
"... in order for us to make strong, high-quality WWE games..."

That is the joke.
Scuffles's Avatar - Comment posted on 08/23/2010 08:54
Scuffles
Way to not win any sympathy game developer ......

Smackdown vs. Raw 2011..... really ? Does anyone care?
Sounds an awful lot like "we made a shitty game and it sold poorly and if we don't BS our way out our boss is going to fire us" to me.

Try making a game that is worthwhile and people give a damn about and you will see them buying new and holding on to their games instead reselling/trading.

Translation: QQ Moar Nub
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