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I played a FIFA game once and was hacked. took over 100$ worth of avatar things for FIFA, this was in march and I still can't access my account. there is a chinese email on the account that I've asked them to remove multiple times and yet nothing has happened. Last time I called them all they told me is wait for another month to see if the problem is fixed.
From the looks of things, this is a serious issue worth reporting. And some of the stories you guys have regarding MS's handling of your account hijacking are terrible. There needs to be a much higher bar for customer service, and AT LEAST some kind of equal compensation for what was lost on their service. If I'm paying for a service, I fully expect to be compensated for any damages that occur on their behalf.
That customer service sounds as bad as The Sun's usual reporting. I know how much fun it is to hate on The Sun, and rightfully so, but this issue is a real one worth looking into.
That customer service sounds as bad as The Sun's usual reporting. I know how much fun it is to hate on The Sun, and rightfully so, but this issue is a real one worth looking into.
While I have actually been a victim of this particular attack, I can't even agree with this. It took me all of 10 minutes to get the hacking asshat out of my MS account (how he got in I'll never know, I have a specific email/pword for my XBL stuff to avoid this) and I was refunded my 100 dollars, by Microsoft in less than 24 hours. Assuming there is more than just me getting hacked, that's pretty damn fast.
The Sun is a Tabloid rag paper that people buy at the convenience store checkout counter because they like to get a laugh out of the ridiculous stories that they print (whiles slacking off at work of course)... So the real question is Why do you even give them attention Jim?
While I do agree the story is sensationalist, I am a victim of the EA linked hacks (I don't have FIFA 12) I didn't get phished even though everyone who hasn't been "hacked" backs Microsoft and attacks the people getting around 80 to 100 dollars stolen because they think it's this big Xbox vs PSN battle. It's not: I own both and plan on keeping my xbox. The money getting stolen wasn't a big deal as I reported to my bank but that they could buy all those points, transfer them to another account and change the email on my gamertag in the span of a minute without a phone call and xbox has me locked out of my gamertag for 25 business days. They are not trying to make this a public thing to save face and the sun isn't doing this out of the goodness of their heart but it is an issue and having fellow gamers say that we're a bunch of password sharing idiots means that these issues are going to keep these issues from being resolved quickly.
I wouldnt go as far as saying its a cover up, but XBL definitely has hacking problems and tons of scams. Its ruined my credit cards around 3 times
@ManWithNoName: What? No. I'm not sure what you're implying or if I'm just straight up misunderstanding.
@smurfee mcgee
I believe it was just a silly joke based on the fact that you said 'somebody'. You are 'somebody', hence le joke. I doubt there was any real implication other than 'for teh lulz'.
I believe it was just a silly joke based on the fact that you said 'somebody'. You are 'somebody', hence le joke. I doubt there was any real implication other than 'for teh lulz'.
I'm gonna explain this easy, people are getting hacked and their MS Points hacked...
Discovered that some sites sell those accounts to other people with MS Points in it, and they sell it as "MS Points Accounts", they sell it at 10-20 bux each.
Not lying...
Discovered that some sites sell those accounts to other people with MS Points in it, and they sell it as "MS Points Accounts", they sell it at 10-20 bux each.
Not lying...
From my personal experience, the accusations are true and they are NOT due to phishing. Whether or not the Sun is sometimes sleazy, they're not just manufacturing this story out of thin air - I hope more reputable sources also catch on to this story to give it more credibility.
My story: I had 8000 MS points (US$100) purchased on my XBL account in early September a couple months ago. I caught it within hours of the charges, and in time to freeze it before the points were even used or any account transfer took place. Some of my contact info was changed to something in Chinese.
My account name and password were unique names that I don't use on ANY other sites/services, and which I have never given out. I've never played FIFA 2012 either. MS investigation took nearly a month, and they took the points (which I didn't buy) back, and gave me codes for 2 free months of Live for the month I was without the service.
I also had to jump through lots of hoops to remove my credit card from my XBL account. That's honestly the most disgraceful aspect, how difficult it is to remove credit cards from your account. From now on, prepaid cards only for me.
My story: I had 8000 MS points (US$100) purchased on my XBL account in early September a couple months ago. I caught it within hours of the charges, and in time to freeze it before the points were even used or any account transfer took place. Some of my contact info was changed to something in Chinese.
My account name and password were unique names that I don't use on ANY other sites/services, and which I have never given out. I've never played FIFA 2012 either. MS investigation took nearly a month, and they took the points (which I didn't buy) back, and gave me codes for 2 free months of Live for the month I was without the service.
I also had to jump through lots of hoops to remove my credit card from my XBL account. That's honestly the most disgraceful aspect, how difficult it is to remove credit cards from your account. From now on, prepaid cards only for me.
I logged into XBL for the first time in three weeks and find out that 1200 MS points were spent on FIFA 12 shit. This is ridiculous because my XBL account uses a 24 character hexadecimal password that I randomly generated and then I used different capitalization just to be extra safe! MS support says I have to file an unauthorized use claim which probably means it'll take 2-3 weeks for the issue to be resolved, meanwhile I'll be out of an account and won't bother playing anything since my achievements probably won't be saved.
Something fishy is going on. There's a security breach somewhere but the whole thing has been swept under the rug.
Something fishy is going on. There's a security breach somewhere but the whole thing has been swept under the rug.
I logged into XBL for the first time in three weeks and find out that 1200 MS points were spent on FIFA 12 shit. This is ridiculous because my XBL account uses a 24 character hexadecimal password that I randomly generated and then I used different capitalization just to be extra safe! MS support says I have to file an unauthorized use claim which probably means it'll take 2-3 weeks for the issue to be resolved, meanwhile I'll be out of an account and won't bother playing anything since my achievements probably won't be saved.
Something fishy is going on. There's a security breach somewhere but the whole thing has been swept under the rug.
Something fishy is going on. There's a security breach somewhere but the whole thing has been swept under the rug.
@Dameon Angell
I call bullshit on that. Do you really expect anyone to believe that, with your ridiculous PS3 endorsement at the end? I genuinely was hacked by the Fifa twats, losing 93 quid to 11000 mspoints. It was sorted in a week, and the full 93 quid was re-imbursed.
I don;t know how I got phished, I'm very internet savvy, but I got phished. Simple as that.
If xbl had truly been hacked I think there would be far larger rumblings than 'dozens'.
And as someone who grew up in 80's Britain, the Sun has never shone brightly as a newspaper as far as I'm concerned, and with what's come to light in the recent Levverson enquiry, anybody who reads the scumbag red-tops deserves to be lied to.
I call bullshit on that. Do you really expect anyone to believe that, with your ridiculous PS3 endorsement at the end? I genuinely was hacked by the Fifa twats, losing 93 quid to 11000 mspoints. It was sorted in a week, and the full 93 quid was re-imbursed.
I don;t know how I got phished, I'm very internet savvy, but I got phished. Simple as that.
If xbl had truly been hacked I think there would be far larger rumblings than 'dozens'.
And as someone who grew up in 80's Britain, the Sun has never shone brightly as a newspaper as far as I'm concerned, and with what's come to light in the recent Levverson enquiry, anybody who reads the scumbag red-tops deserves to be lied to.
Another thing. Just this week my girlfriend had 483 pounds stolen from her bank account via Paypal. Same deal. somehow she's been phished, or should we believe "PAYPAL HACKED - DOZENS REPORT STOLEN MONIES" ?
Phishing can manifest genius scams that catch lots of us out, wisemen or fools.
Phishing can manifest genius scams that catch lots of us out, wisemen or fools.
My account was accessed on Wednesday and 4000 MS Points where bought using my saved credit card. I know I wasn't phished so the only possibility is they MS was hacked. At least I was quick enough to call and get my account froze before the points could be spent or moved.
@homiegfunk03
Microsoft covering this up is the bad thing and if it were any other company methinks it would be all over the news in huge neon lights as money is being stolen here.
Microsoft covering this up is the bad thing and if it were any other company methinks it would be all over the news in huge neon lights as money is being stolen here.
LOL. Got to love the double standards of the western gaming pres and internet.
If it was Sony, everyone would knee-jerk and be ripping them a new one now. And it will go on for weeks.
Valve or MS? Barely a beep.
If it was Sony, everyone would knee-jerk and be ripping them a new one now. And it will go on for weeks.
Valve or MS? Barely a beep.
You know what they say about the Sun and similar crap, you can buy it on news stand but it's not newspaper.
I am an IT administrator at a 100+ user company. I have my CCNA, Comp TIA - A+ Hardware, MCITP, and more. My email account used for my XBox Live account is solely used for Xbox Live. I have never used it anywhere else. My password was over 10 characters long, including uppercase, lowercase, and numbers. I did not, and would not fall for any phishing attempt.
My account was compromised, e-mail account changed, and billed 10,000 MS points using my linked CC. Microsoft is investigating it and I am sure it will be resolved. However, I believe either EA or Microsoft is sweeping something under the rug. I have had the same XBox Live account since the original Xbox and never as much as a blip with problems.
The influx of Xbox Live users that this occurred to recently seem to be tech savvy people like myself. I do not accept Microsoft's response as simple 'phishing.' There has to be more going on here. Please keep on top of this story. I want a better official response from MS.
My account was compromised, e-mail account changed, and billed 10,000 MS points using my linked CC. Microsoft is investigating it and I am sure it will be resolved. However, I believe either EA or Microsoft is sweeping something under the rug. I have had the same XBox Live account since the original Xbox and never as much as a blip with problems.
The influx of Xbox Live users that this occurred to recently seem to be tech savvy people like myself. I do not accept Microsoft's response as simple 'phishing.' There has to be more going on here. Please keep on top of this story. I want a better official response from MS.
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