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The myth of casual gaming photo

"Casual gaming" is a term that has crept into the games industry and taken root with a rapid speed over the past year or so. The so-called casual gamer, a fantastical creature that will yield millions of enchanted dollars and magical potions, is one of the games industry's most sought after entities.

As seemingly adored by the corporations as they are, these casual gamers are equally reviled by their hardcore opposites. These casual beasts aren't only potent bearers of fairy dust, they are also wanton creatures of destruction, causing the downfall of "hardcore games" with their powerful spells of minigame compilations.

If I sound sarcastic, that's because I intend to. The truth of the matter is that the hardcore/casual divide is little more than a myth, and the companies that are so desperate to secure themselves a casual demographic are doing little else than chasing rainbows. Like the term next-gen, casual gaming is a trendy buzzterm that has no tangible definition, and is liberally applied by people who don't know what they're talking about.

Hit the jump as I dissect the myth of casual gaming, and explain why it is little more than a deified myth. 

Since the birth of the Wii and its shocking mainstream appeal, the term casual gaming has risen to prominence. There's no denying the fact that the Wii has indeed taken off with more than just the core gaming demographic -- in fact it's practically replaced it, especially in the eyes of Nintendo, a company doing all it can to hold onto the huge audience it has secured. As is standard with such things, everybody saw the huge commercial success of the Wii and wanted a bit of it for themselves. As is also standard, however, everybody completely got the wrong idea in their attempts to bottle the magic.

Companies want to capture the elusive "casual" demographic because they believe it will lead them to a promised land of millions of dollars and free pony rides. For a number of reasons this is completely wrong, but the biggest challenge is defining exactly what it takes to be casual. Now for me, the definition of a casual gamer is pretty simple -- it's somebody who games casually. You'd think that was straightforward enough, but not in the eyes of games companies, who seem to treat the casual gamer as if it were some alien species that has no idea about real videogames and just want to play minigames. Hence came the obnoxious faux-genre we now know as "casual games."

What exactly ARE casual games, though, and what separates them from so-called hardcore ones? It's almost laughable to watch the games industry clumsily attempt to give form to casual gaming, because it's quite clear that for all the talk, nobody actually seems to have a clue what a casual game is. When you have Nintendo of America boss Reggie Fils-Aimes telling hardcore gamers that Super Mario Galaxy was Nintendo's "gift" to them, then you're in trouble -- since when has Mario ever been the bastion of purely "hardcore" gaming? I thought he was one of the most recognizable faces in games, even to non-gamers, and his titles were enjoyed by millions. Apparently I was wrong. Mario is a hardcore game for hardcore gamers, just like Wii Sports is a casual game that only casual gamers can play. Life is that simplistic nowadays.

Mario is a game that rose to popularity when we were all children. We, the hardcore gamers of today, were little more than "casual" children when we first started, and some of the games we revere today are about as close to the idea of casual as anything. Pac-Man, Donkey Kong, Dig Dug -- these games are played in hardcore ways by hardcore people, but let's face it -- they're simple, quick experiences that most players enjoy for brief periods of time. They're as close to casual games as you can come, and yet they are not viewed as such. This kind of hodgepodge approach to defining a casual game makes the term vague and poorly applied, and proves that nobody really knows what casual games are.

Similarly, the idea that casual gamers are only interested in totally different kinds of titles than hardcore ones is myopic and ridiculous. My girlfriend could quite easily be described as a casual gamer -- she doesn't invest a lot of time in gaming, nor does she follow the games industry, but she plays the occasional title if it's interesting enough. You want to know the last few games she played? Assassin's Creed and BioShock, and she's planning on playing Lost Odyssey soon. She may be a casual gamer, but she understands quality videogaming when she sees it. She can look at the majority of minigame compilations on the Wii and recognize that they're crap. She's not an idiot, and she has a demand for quality in the software she buys. Apparently though, that's not a casual gamer, and only hardcore ones play titles like BioShock, right? 

When I was a child with only a passing fascination in games, it was software like Final Fantasy VII and Metal Gear Solid that piqued my interest. I was a very casual gamer for a lot of my life before being reeled in, but that didn't stop me battling my way through Devil May Cry. Had I only played the "casual games" that are currently being marketed to mainstream audiences, chances are I wouldn't be writing this. I'd never have become a hardcore gamer, because those games, by and large, are crap and serve as no gateway to the world of real games.

It's very simple -- there is no hardcore/casual divide, and this is the crux of the myth. We are people and we all have differing tastes. Trying to separate the human race into two very distinct groups of people is impossible. Casual gamers are simply those who game casually -- it has nothing to do with what games they actually like, and has everything to do with how they actually play them. Pokemon is a game with huge mass appeal, but is equally played by hardcore gamers who indeed strive to catch 'em all, and more laid back consumers who merely see it as a fun distraction. Even within hardcore and casual players, you can have a typically casual gamer who approaches a game with a hardcore mindset and invest hundreds of hours into a title, just like a traditionally hardcore gamer can casually approach a game and play it only now and then. Holy crap, it's almost like people are individuals or something.

On the same note, believing you can split the thousands of games out there into two broad churches -- hardcore and casual -- is as naive as it is stupid, and is what leads to instances of Mario being termed a "hardcore" game. Come on -- my own mother used to play Mario Bros. It's not hardcore, but nor is it casual. Give Mario games the genre they belong to -- platforming -- and leave it at that. Games are games and will be played by thousands of different people with different lifestyles and different levels of commitment. You can't split every game in the world, or even most of them, into this black and white pair of pigeonholes. Try and introduce the idea of "casual movies" or "casual songs" and you'll be laughed out of any film school or music college. Casual games should be laughed at in the same way, because they already have genres, and are too wild and exotic to be defined with such but two wide brush strokes.

Don't get me wrong -- casual gamers are real, but the fact they've been deified by games companies is an utter joke. You've only to see how Nintendo's console fails in software attach rate compared to the "hardcore" Xbox 360 to see how casual games aren't the golden bridge leading to pots of cash, and nor should they be -- casual gamers are CASUAL gamers. They are not going to sink hundred of bucks into the games industry because it is naught but a passing fancy to them, an occasional splurge. For most of them, Wii Sports is enough, and that's a game that plenty of hardcore gamers liked as well, for the record. This is because it was a "good" game -- not a "hardcore" or "casual" one. If a game succeeds, be Guitar Hero, Wii Fit or Gears of War, it's not because they were marketed to some mythical demographic -- it's because people, as a whole, want the product. People approach those titles in any number of ways, as well. You can go hardcore with Nintendogs just as easily as you can casually played Call of Duty 4. It's the approach, not the game itself, that denotes hardcore and casual play.

We all started casual at one point or other, and we were not reeled in by pretentious attempts at providing "casual" titles. When we started, games were merely games, and gamers were merely people who gamed. As always though, the simple and the logical approach has been thrown out of the window in favor of chasing overrated demographics and providing only what someone in a suit and tie thinks people want, not what they actually want.

To those willing to appeal to casual gamers, I wish you luck. Enjoy clearing spaces on your store shelves for them, and enjoy setting up entire development houses to cater to a market whose very name denotes it won't be buying much software. Casual gamers are not some new market, nor are they the promised land. The sooner companies start going back to simply making games, instead of desperately and pathetically attempting to make the Wii's lightning strike twice, the better off everyone will be.


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77 comments | showing # 51 to 77

Maxsunset's Avatar - Comment posted on 02/28/2008 14:28
Maxsunset
I gotta agree with those calling BS on this article. It talks of the attempts to "reel" in gamers with games marketed as casual as pretentious, yet I see his whole argument as pretentious. There's nothing wrong with defining games as casual or hardcore, and there's nothing wrong with trying to get more people to play games. I do agree that there is probably a flaw in chasing the "casual gamer market", as by definition, they play games casually. However, we should definitely be focused on getting more people to get interested in games. If we can convert a handful of folks that play games casually to playing games more regularly, then it can only make our industry better.
PrinceofCannedPeaches's Avatar - Comment posted on 02/28/2008 15:17
PrinceofCannedPeaches
I don't know - I'm not endorsing the schism, by any stretch of the imagination, but I would think that certain types of game are more likely to breed certain approaches. Nintendogs would be more likely to be played casually, but you can't make that a certitude.

All you've got is this aesthetic, this ephemeral, ineffable trait, and when you've got a hundred dev execs chasing after it barebottom with a tube of KY Jelly, you just end up forcing it, mocking it, creating some horrible parody of what the spirit of "casual play" really is. What they're really looking for is the spirit of "fun" - light-hearted, easy-to-swallow fun, and that's really up to them to create. Like Mew of Pokemon fame, those who chase "casual" the hardest are those who are going to come up most empty-handed.
Beatlesfan94's Avatar - Comment posted on 02/28/2008 15:23
Beatlesfan94
I wish people wouldn't put consoles into casual or hardcore categories. People call the 360 and PS3 "hardcore" and the Wii "casual". I play the Wii all the time. Does that me a "casual gamer"? No!! I agree with Jim, why can't we have "good" or "bad" games? And why can't we just accept that all games have games that can be played casually or hardcore. For example, you can play SMG casually, and only play a level every once and awhile, or try and get all 241 stars.
Mxyzptlk's Avatar - Comment posted on 02/28/2008 15:47
Mxyzptlk
Extremely well stated Jim.
Knives's Avatar - Comment posted on 02/28/2008 16:08
Knives
Great article Jim. I try to not label as "hardcore" or "casual" or I will do that to some friends IRL just to piss them off =P.
Wiizilla's Avatar - Comment posted on 02/28/2008 16:21
Wiizilla
I just hate it when developers see making a "casual" as an excuse to not put many resources into it and have little or no extra features to increase replayability. Why is is that Smackdown vs. Raw on the wii is missing 95% of the features from its other version just becouse the wii is the "casual version" same goes with all thoes crap 30$ games where you can see everything there is to see in an hour. I wouldn't mind all these kinds of "casual" titles as much if they actually had some fucken substence to them.

And yah, The "Official Nintendo Seal" is missing the quality part becouse with there last system having super tiny diskes and the one before usesing carts, they wanted to make developing for there platform as restrictiveless as possible. Unfortunatly it bit them in the ass here.

How is it Jim you have the ability to write an article about this yet think that you have to pay to play Mario Kart online.
Elrando's Avatar - Comment posted on 02/28/2008 16:25
Elrando
When I got Gears of War I played the hell out of it, finishing it on the highest difficulty inside of 3 weeks, and loved every moment of it.

My housemate also loved GOW, but it took him a month or two to finish the game on the middle setting. Both of us really enjoyed the game but he played it "casually" whereas I did not.
Do Casual gamers exist? Yes. Do they need to be catered to with "Casual Games"? Fuck no.
Eschatos's Avatar - Comment posted on 02/28/2008 16:47
Eschatos
Spot on indeed. But now we must murder you for daring to interfere with the status quo.
snotrocket's Avatar - Comment posted on 02/28/2008 17:32
snotrocket
its nice to see some else doesn't think of games themselves as "casual" but the person playing the game. I truly do love reading your post Mr.Sterling.
Im OK's Avatar - Comment posted on 02/28/2008 17:42
Im OK
THANK YOU, Jim Sterling. THANK YOU.

Really, we already have words and phrases like "easy" vs "difficult", or "long" vs "short", or "big learning curve" vs "pick up and play", or "shitty" vs "good". Why, seriously, do we need these ill-defined buzzwords "casual" and "hardcore" to attempt to describe these ill-defined non-genres of "casual" and "hardcore"?

(NINTENDO FANBOY™ RANT)

And for those who see this as yet another excuse to baselessly bash Nintendo and the Wii once again: STFUAJPG. Nintendo is not the only culprit or even the biggest culprit here. It's just that their particular console is, unfortunately, the main breeding ground for many developers (Nintendo included, I'll grant) who think they can cash in after the success of Wii Sports (bundled with the console, mind you) and Wii Play (bundled with an extra Wiimote, mind you). Of course, it's not like the 360 and the PS3 wouldn't like to jump on this bandwagon too if they could and ride the coattails of the Wii's success, but alas they are burdened with the stigma of being "hardcore" consoles, and so it is believed that "casual" gamers just don't care about them as much. On the flip side, the Wii is perfectly capable of your so-called "hardcore" games*, whether you want to believe it or not, but the sad fact is simply that very few developers are attempting to make such games for the system, being all caught up in the "casual" craze, just as Jim described above.

* - Unless, of course, you are one of those lamers who seem to think that "hardcore" merely means "games, regardless of their inherent quality, that the Wii simply isn't able to play because it doesn't have teh graffikzorz, but that can be played on the 360 or the PS3" and that "casual" means "all those shitty Wii games". If so, then by definition, the Wii has no hardcore games. That would be a retarded way to define them, in my opinion, but then again it's not really any more or less valid than any of the other vague, half-assed definitions of these two otherwise meaningless buzzwords.

If anything, why don't we just use the actual dictionary definitions of hardcore and casual and leave it at that. Aside from the fact, of course, that those definitions hardly apply to games at all. For hardcore, maybe "unswervingly committed; uncompromising; dedicated" could fit to describe a type of gamer (but not the games themselves) but none of the definitions of casual seem to fit to either the gamers or games. Maybe "without definite or serious intention" or "seeming or tending to be indifferent to what is happening; apathetic; unconcerned" could apply to some gamers (or, if you are cynical, to some developers) but that's about it. Oh, I guess (since I'm sure someone else would have brought it up) that "happening by chance; fortuitous" could apply to the Wii itself, assuming you happen to be one of those who still somehow believes that the Wii is merely just a fluke after all this time.

(/NINTENDO FANBOY™ RANT)

Once again, THANK YOU, Jim Sterling.
martinine's Avatar - Comment posted on 02/28/2008 18:02
martinine
I hate mini-games!







,except for Wario Ware
EmoKidsMakeMeLaugh's Avatar - Comment posted on 02/28/2008 18:22
EmoKidsMakeMeLaugh
I totally agree with you Jim. A casual gamer is someone who plays a certain game for a quick break or to relax, a hardcore gamer takes the same game to a much deeper level investing hours into the game. In the end they're playing the same game.
Justin Villasenor's Avatar - Comment posted on 02/28/2008 18:52
Justin Villasenor
I was so confused the first time I heard the phrase "casual gamer" a few years ago, heck I'm still confused over how all this nonsense got started in the first place.
Necros's Avatar - Comment posted on 02/28/2008 19:02
Necros
Fine. If casual is a myth, then can we please come up with a new term for all the shitty games trying to cash in on the "casual craze?"
Im OK's Avatar - Comment posted on 02/28/2008 20:03
Im OK
@Necros

How about "shitty games"? I like that one.
emo zema's Avatar - Comment posted on 02/28/2008 21:37
emo zema
Nice artical . good point to "everyone starts as a casual gamer" but like you said just cuz your a casual gamer dos'nt mean you only play casual/crappy games .
I started gaming at age 7-ish with mortal kombat, mario kart 64 & super mario 64 . not crap

I hate casual games .
Samit Sarkar's Avatar - Comment posted on 02/28/2008 22:57
Samit Sarkar
This is a great article as usual, Jim.

Casual gamers are simply those who game casually -- it has nothing to do with what games they actually like, and has everything to do with how they actually play them.

I couldn’t have said it better myself.
Tubatic's Avatar - Comment posted on 02/29/2008 00:41
Tubatic
MaxVest said: "Casual movies: Michael Bay films
Casual music: Top 40 "

Yeah, I like that. I kind of want to call them "Pop Games" when you put it like that. It all feels little like MTV around 1997. Metallica had gone a stray (for better or worse - here is not the place) and boy bands and easy to swallow (no no no pun intended) pop divas made a mess out of what was a reasonably moody and meaningful era in music (Grunge, post-grunge, aware-rock, Rage against the Chilli Pepper Manson sort of days)

Wii Sports is the Spice Girls, and Boom Blox is Britney freakin Spears.

Of course, if that's the case, we've got a fucking Blink 182 waiting for us in the wings. God help us all . . .
skruloos's Avatar - Comment posted on 02/29/2008 02:22
skruloos
My problem with this entire thing is that people (hardcore gamers in particular) attach a negative connotation to the casual crowd, just as fringe and indie music fans hate on pop music. It's stupid and frankly, quite immature.

The other problem is that people have an inherent need to try to avoid labels at all costs. Labels are just a way of categorizing. They do not have to define you. Let's face facts. No one really completely fills out any label to a T. We all have our individual quirks. But labeling makes it easier to interact in the world so that we can identify things quickly.

If we all walked around without any kind of stereotypes we'd have no concept of order in social situations. Stereotypes allow us to function in the world based on previous information and experential data so that we don't have to re-learn through every interaction. I, for one, like to be able to say I want to see a popcorn movie and find one when I feel like it. Or if I wanted to be more specific, I could drill down further and say that I wanted to see a popcorn action movie.

Jim, you act like the terms casual or hardcore are some kind of ball and chain that takes a person's identity and sets it in stone. Please don't be the kind of person that would actually believe such nonsense.

Casual games DO exist, despite your attempts at discrediting them. The internet flash game world is littered with them. And there is tremendous value in marketing to that, just as there is tremendous value in marketing pop music and movies. You can appeal to the widest demographic with the smallest investment upfront. This happens to match up with a lot of casual gamers because gaming casually does not always afford the time (or the patience for that matter) to invest in a more hardcore game.

A myth busted? I think not.
Axle's Avatar - Comment posted on 02/29/2008 04:55
Axle
Jim, I've read all of your analysis and the comments above.

You are the official authority on gaming.
mistic's Avatar - Comment posted on 02/29/2008 05:33
mistic
Another amazing writeup jim! kudos!

I know a few casual gamers ( as in people that only game when they come over to my place ) and they are mostly interested in the 'hardcore' games... Simply because they are that more intriguing, I mean I've got about 4 of the 'top' mini-game-games on the Wii but even they see that most of them are a lot alike and get bored by them after a while... whereas they can't get enough of slaying badies in Devil May Cry 4 or jumping around the city in AssCreed...

Minigamegames used to be great fun simply because they were few and far between to be enough of a change in between them, but nowadays they just seem to adjust the player-skins and backgrounds a bit and call it a 'new' game :p
Jetsetlemming's Avatar - Comment posted on 02/29/2008 09:22
Jetsetlemming
I consider myself a casual gamer, and yet I fit into a whole lot of "hardcore" stereotypes.
I barely spend any money on gaming, I don't own any consoles newer than a Gameboy Advance, I play almost as many flash games as I do commercial ones....
At the same time, I'm a PC gamer, I play lots of old or typically "hardcore" games, happily spend hours working to do so, follow gaming news and reviews on sites like this....
birdyhilltop's Avatar - Comment posted on 02/29/2008 11:18
birdyhilltop
I really think all y'all who say theres no difference between hardcore and casual are missing the point.

Hardcore isn't spending lots of money, or collecting limited edition box sets. Hardcore is being good at the game. There are some games that you can only get so good at, for whatever reason. There isn't much room for finesse, competition, etc etc. Something like Raymen Raving Rabbids.

Then there are games like Guwange which most people who play it will never complete, even though the game takes maybe 45 minutes to play through. This game is hardcore.
Cubilone's Avatar - Comment posted on 02/29/2008 12:56
Cubilone
I always viewed casual gamers as people who would only play FIFA , PES or maybe Madden (for the americans). They'd only play this certain kind of game. A more fitting name for Jim's casual gamers would be perhaps the alternative "non-gamers", but again we come to the whole point of this article.

Good read!
stevesan's Avatar - Comment posted on 02/29/2008 21:22
stevesan
mid-core and ex-core gamers are where the money's at.

ok, you can't split people into groups. but there are undeniable common trends. for example, the stereo type of the ex-core. people who used to be HUGE gamers, but now don't have as much time to play games due to jobs and families. as a company, you can actively try and appeal to the mid-core audience. Portal did this.

at the end of the day, it's just about knowing your damn audience.
ShinSennju's Avatar - Comment posted on 02/29/2008 22:35
ShinSennju
Great article Jim, I applaud your effort of obliterating this annoying buzzword, but I guess the end of it will come only with time.
shadowspawn X's Avatar - Comment posted on 03/18/2008 00:39
shadowspawn X
A casual gamer is one who games less than 10 hours per week, doesn't matter what game he plays.
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