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#Consumer Issues

Dark Souls photo
Dark Souls

Dark Souls 1 on PC has been offline for a week

While the world's been busy playing a ton of Dark Souls III, the folks who've been chipping away at the first game on PC this week have had to deal with more than just tough bosses and player invasions. Kotaku reports that though the P...

 
Xbox Live photo
Xbox Live

Microsoft considering compensation for recent Xbox Live outage

Microsoft is considering compensating Xbox Live users for the recent downtime. Xbox Live has been buckling a lot recently, demonstrating frequent outages and downtime we're not typically used to experiencing with the service.  As a Red...

 
Valve photo
Valve

French consumer group takes on the Steam user agreement

Valve is being sued by a French consumer group that deems the terms and conditions of the Steam user agreement as "detrimental to consumer interests." According to redditor Silencement, consumer rights group UFC-Que Choisir s...

 
Pokemon photo
Pokemon

Update: 'Hi I'm being sued by Pokemon'

[Update: Since yesterday when we ran this story, The Pokemon Company has apparently retracted its offer of a $4,000 settlement before it could be paid, in lieu of negative press generated by the defendant. Jones' lawyer is attempting to hav...

 
UK Law photo
UK Law

The new UK Consumer Rights Act guarantees digital refunds

The UK has some fairly decent consumer protection laws, compared to the nonsense I’ve heard happen in other countries. The only problem is that they could be fairly vague, and fighting for your rights often involved getting our hero D...

 
Microsoft photo
Microsoft

Xbox One Experience Preview issues affect games, apps

The latest Xbox One Experience Preview program is experiencing a host of troubles, including errors running Destiny: The Taken King, Borderlands: The Handsome Collection, Skylanders, Elder Scrolls Online and Forza 6. The problems haven't be...

 
Steam Refunds Impact photo
Steam Refunds Impact

Indie dev reports feeling a negative impact from Steam refund policy

Qwiboo, developer of Beyond Gravity, is reporting a large negative impact on sales due to the recent changes to Steam's refund policy. The main story in Beyond Gravity takes about an hour to finish and most players play the game f...

 
Sony photo
Sony

UK consumer rights programme not happy with Sony

Sony headlined UK consumer rights programme Watchdog last night. Following a recap of Sony's troublesome history with hacks and insecure customer data, the programme took umbrage with Sony Europe's digital refund policy.  As ...

 
Australia photo
Australia

Australian Origin's going to have to offer better refunds

Refunds, remember those? Those glorious days where if you decided you didn’t like something, or if it caught fire, ate your family, contributed to global warming or pissed on the carpet, you could just take it back and and pretend it ...

 
The Stomping Land dead? photo
The Stomping Land dead?

Early Access game The Stomping Land may be extinct

In another Kickstarter heartbreaker, it seems as though The Stomping Land is stuck in the tar pits. After a very successful crowdfunding campaign in June 2013 totaling $114,060, it was released on Steam Early Access almost a year later in M...

 
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8===D

GameSpy Technology shutting down, will affect a ton of games

GameSpy Technology has announced that effective May 31, they will cease providing hosting services for all games that still use their technology. The service has existed ever since the Quake days, and has provided things like multiplayer ma...

 
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8===D

Beware a trojan targeting World of Warcraft accounts

Blizzard has identified malware that's been targeting World of Warcraft users recently which was able to steal account info and the authenticator password. The trojan is a fake version the Curse Client, the add-on management program for the...

 
Forza 5 economy changes
If you've been playing Forza Motorsport 5, you're probably very familiar with the game's awful microtransactions. If not, basically the game uses tokens you buy in-game that can be used to purchase cars if you don't have enou...   read

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8===D

Xbox One consoles experiencing hardware issues

[Update: Destructoid user ghostpsalm777 is experiencing the same disc grinding error, and has shared his story of what Microsoft wanted to offer to fix the situation. See his story below along with his video.] It's not a console launch with...

 
Origin photo
Origin

Is that you, EA? 24-hour refunds on Origin games

In a surprisingly progressive move, Electronic Arts will offer full refunds on game downloads for Windows or Mac that are purchased on its distribution platform Origin. What's the catch? There isn't one, really. You just have to request the...

 
How to save Xbox One
Microsoft's announcement of the Xbox One has been met with no shortage of derision. Concerns over the future of the used games market, the console's need to connect to the internet and a failure to effectively communicate th...   read

The Question
It seems we can barely go a month without a game release suffering some manner of issue in its launch week that overshadows the game itself. With the complexity of modern games, the wide range of variables at work and the ch...   read

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8===D

Video Game Voters Network and the fight against stupid

Nintendo isn't the only one who wants to make gamers into ambassadors, but unlike the 3DS variety, nobody is giving away free videogames if you become a Video Game Voters Network Ambassador. The program, which is open to any college or univ...

 
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8===D

Best Buy responds to critics of PS3 firmware install fee

There's been a fair bit of raging on the internet about Best Buy charging customers to perform a firmware update on PlayStation 3 systems. IndustryGamers reached out to the company for a response, to which Best Buy replied with a less ...

 
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8===D

Nintendo to allow transfer of games between 3DS handhelds

Nintendo has released a hardware fact sheet with still more details on the 3DS, including one feature which is sure to make DSi owners looking to upgrade very happy. You will now be able to transfer your DSiWare purchases from your current ...

 
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8===D

Nintendo fixes Metroid: Other M glitch via postal service

There is, apparently, a game-breaking glitch in Metroid: Other M which is preventing some players from progressing in the game. Collecting the ice beam, progressing to the next room, killing the enemies there to open a new door and the...

 
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8===D

EA offering some compensation to APB customers

With Realtime Worlds' APB having met an early demise within a mere three months, some fans are (justifiably) upset that they invested fifty dollars into a game which they can no longer play. Efforts by some to be refunded by Steam seem to h...

 

Conrad ZimmermanFeatured blogger

An avid player of tabletop and video games throughout his life, Conrad has a passion for unique design mechanics and is a nut for gaming history. He can be heard on the comedy podcast () and str...

 

Reviews

King's Quest: Once Upon a Climb"A tale of two princesses"

 

Stories: The Path of Destinies"Choose your own adventure/death"

 

Koi"Fish out of water"

 

Severed"Cut my life into pieces / Slash into me"

 

ZEN Pinball 2: Aliens vs. Pinball"Not the Alien's most terrifying incarnation"

 

Alienation"Welcome to Earth"

 

Zenge"Slide, slide, slippity slide"

 

Sega 3D Classics Collection"Not all who wander are classics"

 
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DISCUSSIONS | setupPosts by everyone - post yours

ChrisHannard

Thank God for Jim Sterling showing just how messed up Youtubes copyright system is, and gaming the hell out of

 
Inquisitive Ravenclaw

I really wanna get something in this anime Steam sale, but Im saving my money! For the Nintendo Humble And Pocket Card

 
Heat

So many Visual Novels on the new Steam Sale! im tempted to get some, but i think ill go for the fighting Yatagarasu, KoF2002 and Battle Fantasia (maybe) are on the top of my suggestion for a VN though?

 
jake oti

Bravely Seconds sidequests (at least first one) has very big gameplay/roleplaying Was leaning towards one side by story, but wanted the other Not sure how I feel about

 
SeymourDuncan17

That article on Dooms campaign livestream as it was happening had a lot of nitpicks, looking I watched the cache of the livestream this morning and it seems fucking awesome and certainly more like Doom than Doom MP, though? Seems

 
Agent9

Youtube is finally going to do something to fix their Its not now, but its certainly a link

 
Luca Blight

Played R&C on the I love collecting cards of places and weapons Ive used in the previous Its really pulling my nostalgia

 
JDelwynn

So according to iZombie, MMOs are played by typing on the

 
JPF720

Someone decided to name their game Amnesia: Great

 
Jiraya

Dark Souls 3 Collectors Statue is cool, I expected more fire than dark in the face , but its Praise the Moon!

 
Nathan D

Deus Ex: Human Resources

 
SpielerDad

The attorney of the Paris terror attack suspect says his client did it because of Grand Theft Did he consult with Jack Thompson?

 
Jiraya

LOT TIME !

 
Parismio

The game grumps has been having all sorts of guests on their show From steve-o to Jacob(Greyworm) from Game of thrones and now Claudio Sanchez of Coheed and Cambria! Justin Roiland next please!

 
Sr Churros

Ok, Im about to format my Windows laptop, thinking about updateing to Any tips for avoiding Micro$ofts sneaky bullshit?

 
Steel Squirrel

I picked up Suikoden II during this weeks PSN I never got around to playing it back in the I think I was too wrapped up in MGS and I am so glad I picked this This game is absolutely I am kinda ashamed I missed

 
JayfromtheSun

I began my second DS3 Trying out sorcery because why not? BATTLE POPE IS Now all I have to do is slay the rest of the clergymen so I can obtain my holy

 
Amna Umen

Well Rocket League has implemented a temporary ban feature for people who leave ranked How do I know this? Because I got disconnected from a match and now I have a 15 minute time ME! The person who wants to skewer Yes Im

 
GWJosh

I did a live play with Skyshine Games on the newest update to Skyshines Bedlam

 
Nathan D

Id actually be down for that COD 4 Its a strange game in that it created the big dumb Hollywood military shooter but also had a extremely dire The execution, the nuke, and the good guys ultimately lose in the

 
ShadeOfLight

Just watched Big Hero 6, but I feel so mean, Honey Lemon or Aunt Cass for best girl?

 
gajknight

Oh yeah, watched The Hateful 8 during my nightshift Fantastic movie, really fucking Im supplying the movies today and Ive got Dredd, The Big Lebowski, District 9 and This gunna be a good night!

 
EdgyDude

So University of Southern California canceled their Legends of the Game Industry event 4 hours before it The reason? no women among the Good luck to them trying to get the speakers to attend to the

 
Nathan D

Hold on, another one of Nathans (possibly) shocking Did anyone notice that the Dark Souls logo has the Darksign in between the words?

 
Inquisitive Ravenclaw

I was watching an anime where one of the main characters graduated from Made me realize that I miss having Everyones so happy and proud of you, and you feel like you can take on the

 
Sir Shenanigans

So Ive started The Its

 
Flegma

Hoping that NX will, once revealed, spark a debate of what a game console is like Dear Esther and what a game I doubt itll manage that,

 
Kaleido Ruby

Took turns going against one another in Puyo Puyo 7 last

 
zecheeseking

Yo Im zecheeseking, was pointed here from the discord group to say hi so I figured here I am saying :)

 
Luca Blight

Move aside Dark Souls Its Ratchet and Clank turn to

 

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