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Stardock talks Demigod multiplayer issues photo

It's undoubtedly been a long, long week for the good folks at Stardock. I'm not even sure where to begin, actually. The company had originally intended (and planned for) a multiplayer infrastructure that could handle 50,000 users to be enough for Demigod, at least initially.

The plan was to add additional servers along the way, but seeing as how there ended up being around 140,000 connected users at one point during launch, everything sort of went to hell in a handbasket. To make matters worse, Stardock CEO Brad Wardell says that only 12% of those 140,000 players (these are peak hour figures, not total sales) were legitimate customers. Essentially, these warez users were using up resources by checking for game updates and other similar things that came together to put a ton of stress on the servers.

The good news comes in the form of patches for Demigod, which Stardock has been pushing out readily. The latest update is said to have made a tremendous impact on the multiplayer by isolating the paying customers from the people who pirated the game.

So, what's on the horizon? The team is going to take a much needed break this weekend, then get back to working on the next big update and beginning to look into the standard balancing issues that arise in these types of games, as well as the in-game bug reports. Keep on keeping on, guys.








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30 comments | showing # 1 to 30
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Fury-Genesis's Avatar - Comment posted on 04/17/2009 14:29
Fury-Genesis
12% huh? Good show pc gamers. Stay classy. ^^
Chris Carter's Avatar - Comment posted on 04/17/2009 14:33
Chris Carter
It's World of Goo all over again...
psycho terror2's Avatar - Comment posted on 04/17/2009 14:34
psycho terror2
i think this only goes to show that the pirates were right to have pirated the game.

obviously stardock were unprepared, and had those people been paying customers, they would have no excuse at all.
Scroll's Avatar - Comment posted on 04/17/2009 14:44
Scroll
"i think this only goes to show that the pirates were right to have pirated the game." Or that kind of shitty scum could just not be on the servers and eventually the legitimate customers could have enjoyed playing online.

Oh and pirating is never right pal.
IroN1c's Avatar - Comment posted on 04/17/2009 14:45
IroN1c
@ psycho terror2.
Yeah, I'd have to agree with you. Of course your statement makes perfect sense. From now on I'll just pirate every game because there might be some problems with it in the future. Just imagine how pathetic it would be if I paid for the game.

You have opened my eyes.
Anviltongue's Avatar - Comment posted on 04/17/2009 14:45
Anviltongue
This is really heartbreaking for Stardock, I'm sure. After putting so much trust into PC gamers and then getting knifed in the back like this...that just sucks.

PC gamers....WTF?
Darren Nakamura's Avatar - Comment posted on 04/17/2009 14:48
Darren Nakamura
So now pirates are having a tangible negative effect on law-abiding paying customers? This is unacceptable.

@psycho terror2: Your logic in uncannily terrible. These pirates are the same people who say, "I wouldn't play it at all if I didn't pirate it," so had they not pirated the game, they wouldn't be taxing the servers, and the people who legitimately support the industry would be fine. This is not Stardock's fault, don't try to blame it on them.
JACK of No Trades's Avatar - Comment posted on 04/17/2009 14:52
JACK of No Trades
Go fuck yourself psycho terror 2! You nothing but shit! Pirating is a horrible thing to do to a developer. They NEED money to make the games you FAGGOTS pirate.
Pyroph's Avatar - Comment posted on 04/17/2009 14:57
Pyroph
This is why I don't care about PC gaming. Your audience is your enemy. Sad to hear it for them, the game looks pretty damn good.
killias2's Avatar - Comment posted on 04/17/2009 14:59
killias2
I'm sure Stardock will be on top of knocking these pirates off of the servers. That's pretty much the only kind of protection they have, and it was fairly successful with Sins of a Solar Empire.

Still, it sucks that people are pirating Stardock's games. That's like the only company I have a real problem with people pirating...
Scroll's Avatar - Comment posted on 04/17/2009 14:59
Scroll
It doesn't help that stardock are substantial smaller than publishers like EA so piracy could be alot more lethal to them.
Android8675's Avatar - Comment posted on 04/17/2009 15:13
Android8675
EverQuest did that back in the day, you could patch the game without needing to login. It made for hell on patch day when people were downloading, just for the sake of downloading. People finally figured out that if the user has to login in order to patch the problems practically go away.
gains's Avatar - Comment posted on 04/17/2009 15:13
gains
Um, Stardock are the company that refuse to put copy protection on their games because they hate it. They feel it only punishes the customer, so much like the World of Goo guys, they're trusting that decent people will see fit to give them some money so they can go on making games.

Pirating from these guys is just a slap in the face.
Timmeh's Avatar - Comment posted on 04/17/2009 15:16
Timmeh
That's pretty lame, I was going to buy Demigod but I decided it was to multiplayer heavy for my taste so I passed.

I can understand people pirating shite like Fallout 3 since Bethesdab roke core parts of the game months ago and haven't shown any suggestion it'll be fixed, but ripping off a relatively small studio isn't cool.

The comment about not being able to distinguish pirates from purchasers because of the lack of DRM is odd though, people were managing to do that before intrusive protection systems were around.
Vrynix's Avatar - Comment posted on 04/17/2009 15:16
Vrynix
The problem as it stand isn't piracy. Some time ago, mr. Wardell made the statement that in normal circumstances pirating should not be considered lost sales as these would most likely be people who would not buy the game in the first place.
The problem is probably the added condition of the broken streetdate. As Wardell said, this can be seen as a condition that "maximized" the piracy. I just hope he sticks to his word and they solve this without much trouble. Stardock is one of the few PC publishers I like as a company, they don't deserve this.
eYak's Avatar - Comment posted on 04/17/2009 15:29
eYak
Gas-Powered Games could've sold more based upon their name except that they blew their Total Annihilation (and Dungeon Siege if you were into that kinda thing) cred after their shitastic Space Siege. I know they wanted to pour resources into finishing the game rather than releasing a demo but I think people are resorting to pirating their own "demo".

There will be one, I'm told, but it'll be far too late to avert those eager to play but might've been bitten by Space Siege Suckage. Yes, "Suckage" is capitalized because the phrase ought to be trademarked.

Not classy of PC Gamers, but damned stupid of GPG as well. It's a shame people suck, most especially those that broke the street date and opened the floodgates.
Wedge's Avatar - Comment posted on 04/17/2009 15:37
Wedge
Not really surprising when you consider the game just came out and has no demo (plus that whole retail fiasco). A new ip for a multiplayer game is going to sink or swim on it's midterm sales anyways though. I imagine if the game is actually good and word gets around, it'll be doing OK for sales in a few months.

Smart not to bother with user-end DRM on a primarily online product though, since you can handle persistent piracy issues on the server end instead of hassling customers.

Ultimately it doesn't concern me much as it's not a type of game I would ever play pirated or not.
psycho terror2's Avatar - Comment posted on 04/17/2009 15:49
psycho terror2
@ Scroll - you didn't even read the report did you? the people causing the problem were playing offline, but the game was designed to communicate with the servers anyway. the problem could have been easily avoided.

@ IroN1c - had the game been better coded, there would not have been an issue. if i had an interest in playing it, i would definitely want to try before i buy as there is no demo out.

@ Dexter345 - it was stardocks fault. piracy happens, and they know it, but they were not prepared for it. in a perfect world maybe i'd agree with you.

@ JACK of No Trades - that was hilarious! do you not speak english, or is that just a learning disability?

seriously folks, get a grip. i even doubt the accuracy of these stats because as frogboy himself says:

"As a side note, no we can’t just eliminate the infrastructure being used up by warez users because they’re running the unprotected retail version and we can’t make a distinction between retail and pirated since there’s no copy protection."

in the long run, this will not hurt stardock. if they think a games reputation is based on its day 1 performance they are extremely naive, but i suspect they are just looking for sympathy and excuses.
doro's Avatar - Comment posted on 04/17/2009 16:11
doro
@psycho terror2 - None of this justifies pirating a game in any way.
Chronic Logic's Avatar - Comment posted on 04/17/2009 16:13
Chronic Logic
A lot of people pirated the game already? How?
killias2's Avatar - Comment posted on 04/17/2009 16:24
killias2
"It doesn't help that stardock are substantial smaller than publishers like EA so piracy could be alot more lethal to them."

Yeah, but their games also have cheaper development cycles. Sins of the Solar Empire made them quite a bit of money with only 500,000 sales. EA is not fine if their marquee release only sells a few hundred thousand.

"A lot of people pirated the game already? How?"

Chronic Logic meet the internet. Internet, this is Chronic Logic. I hope you two enjoy each other.
JACK of No Trades's Avatar - Comment posted on 04/17/2009 16:25
JACK of No Trades
@psycho terro2

I type fast when im pissed off. I cannot believe you think it is ok for people to pirate their software. Where is your logic? Are you fucking brain dead? This IS a bad thing for the PC industry.

Whats funny is your most likely some little skinny punch ass teenager that think he knows it all. A good ol fashion ass whoopin is need here*

*Calling Yojimbo*
Great Heat Engine's Avatar - Comment posted on 04/17/2009 16:29
Great Heat Engine
I'm not gonna lie I pirated it. Yet I'm not a huge fan of DOTA, and the lack if demo made me hesitant about buying it without trying it. Turns out it really isn't my cup of tea. I feel bad about pirating a Stardock game seeing as I love Sins of A Solar Empire, and they seems to actually care about there customers. Also ignore the blatant troll.
psycho terror2's Avatar - Comment posted on 04/17/2009 16:55
psycho terror2
@ JACK of No Trades "This IS a bad thing for the PC industry."

this IS the PC game industry. it happens to ALL developers. it also happens on ALL platforms. where is my logic? i'm not going to go into massive detail about how piracy can be justified here, those with half a brain can see there are valid reasons for it, some of which have been posted here.

@ Great Heat Engine

lol you actually pirated the game, and yet i'm "nothing but shit" and "a blatent troll" because i empathise with you.
Chris Carter's Avatar - Comment posted on 04/17/2009 17:27
Chris Carter
Psycho Terror is going to need more than his spooky Akuma blog header to save him from this mess!

Also you most likely pirate because your parents can't afford your gaming habit.
Naim Master's Avatar - Comment posted on 04/17/2009 17:47
Naim Master
These guys are heroes.
Robbo the hood's Avatar - Comment posted on 04/17/2009 18:24
Robbo the hood
@psycho terror

All "justifications" for piracy are based on the false assumption that you are entitled to play the developer's game. If they release a demo, they run the risk of people not buying it, but this in no way creates some right to pirate it and try it out first.

I was interested in this game when I heard about it, but i don't think my laptop can handle it.
killias2's Avatar - Comment posted on 04/18/2009 12:06
killias2
I don't think there is anything that morally justifies pirating video games, but, at the same time, it's something that happens. We can't base our actions on pure morality. We have to base them on reality. Stardock is usually pretty good at that, and it seems that they are making the necessary changes to deal with that reality. More power to them if they succeed!
IncipitOmega's Avatar - Comment posted on 04/29/2009 08:41
IncipitOmega
Stupid people,downloading games...and then they want good and perfect games.
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