Destructoid is gaming news, community, videos, and sometimes love. Take the tour or jump in with Facebook:

 


Spore customers lash out at DRM, sabotage Amazon score photo

Customers feeling burned by the anti-piracy measures in the long-awaited PC game Spore have decided to take out their frustrations on Amazon, utilizing the review feature to tear the game to shreds for its "draconian" DRM and "dumbed down" gameplay.

Spore's DRM has been accused of eating up too much RAM, causing slowdown. Consumers are also outraged that they can only install the game three times before having to deal with EA's customer support. One reviewer called Spore a rental, pointing out that EA had total control over the title's use:

EA, of course, is not obligated to grant you that extra activation or even provide that service. In a couple of years they might very well even shut down the general activation servers, because "it's not financially feasible" to keep them running. What you will be left with is a nice, colorful $50 coaster. And you will be required to pay for another copy/license if you want to continue playing.

This basically means that you are actually RENTING the game, instead of owning it. The game WILL stop to function in the future. That's inevitable, because even if EA keeps the activation servers going, there IS going to be a time when EA will simply cease to exist because of financial issues or federal laws (like most business eventually do). 

At the time of writing, Spore has an average Amazon review score of 1.5 out of 5. Of the forty people who reviewed it, thirty-three have given it one star, compared to the two who gave it five. Those five-star reviews, for reference, were posted in 2006 before the game was even out. Looks like Electronic Arts has a revolt on its hands, and not even Will Wright's charming little face can smooth this one over.


Continue: More Spore stories





prev
next 50 comments

87 comments | showing # 1 to 50

Poopface Morty's Avatar - Comment posted on 09/07/2008 19:19
Poopface Morty
Wow, that happened fast. I looked at it earlier today and it was 4 out of 5 stars. Hopefully EA changes its tune, rather than all of the low scores getting deleted (kind of like they did with that one woman's book who trashed gaming in general).
TheStripe's Avatar - Comment posted on 09/07/2008 19:19
TheStripe
That's really too bad. I haven't had the first issue with the mac version, and so far it's an amazing game. Granted, I'm playing on a kickass iMac that's always connected to the Internet, it I'm not at all bothered by the drm.
Scary Womanizing Pig Mask's Avatar - Comment posted on 09/07/2008 19:20
Scary Womanizing Pig Mask
Heh, I notice the scores when i went to order Spore and was wondering what was up. Not sure how I feel about them. On one hand, I kind of feel that they should be rating the game itself, not it's DRM policy, but on the other hand, the Amazon reviews aren't video game reviews, but reviews of a product (Makes sense in my head :P) and so they need to review things like the DRM and the installation and what nots.
kagai's Avatar - Comment posted on 09/07/2008 19:24
kagai
Ham-fisting your customers is really the wrong way to handle this problem. The pirates get away with no DRM, but the legal owners have to put up with this crap.

Also, this whole idea that you don't own a game when you buy it is insidious and is only going to get worse. Fear the coming digital download-only era.
John B's Avatar - Comment posted on 09/07/2008 19:27
John B
People from Bethesda and Stardock really need to give the jackasses at EA and Ubisoft a smack upside the head, yelling "This is NOT how you treat your customers, dumbasses!"
Sharpless's Avatar - Comment posted on 09/07/2008 19:29
Sharpless
Good. Since Will Wright's a proven talent, this won't hurt him, and I'm sure he'll understand why it's being done. Hopefully it will send a message to either him or EA and they'll at least consider doing something about it. Tough odds, but you never know.

DRM is killing entertainment. The industries need to get with it and stop biting the hands that feed.
slapme7times's Avatar - Comment posted on 09/07/2008 19:33
slapme7times
I feel sorry for everyone who bought the game...
killias2's Avatar - Comment posted on 09/07/2008 19:34
killias2
Anyone who would pirate this would already know how to get around the copy protection. What does this really accomplish?
Maxxthepenguin's Avatar - Comment posted on 09/07/2008 19:36
Maxxthepenguin
Because EA wants the pirates to have a superior product. Good job guys!
DeusPayne's Avatar - Comment posted on 09/07/2008 19:36
DeusPayne
The video game industry needs a big sign with an arrow pointing to the music industry that says "DON'T LET THIS HAPPEN TO YOU!" Gotta love all the great stuff that DRM has contributed.......
falinter's Avatar - Comment posted on 09/07/2008 19:40
falinter
This is why so many people turn to piracy in the first place, to get the software they paid for to work the way they want it to.
Mtdrummer's Avatar - Comment posted on 09/07/2008 19:52
Mtdrummer
i am going to buy the game and then copy a crack to a disc and use it in like a year when its a coaster.. haha
CrocBox's Avatar - Comment posted on 09/07/2008 19:53
CrocBox
Epic ball dropping by EA >.<
Clockwork's Avatar - Comment posted on 09/07/2008 20:01
Clockwork
I'm doing a digital download as I'm writing this, does anyone know how this DRM effects digital downloads?
elysse's Avatar - Comment posted on 09/07/2008 20:02
elysse
I have spore, DRM that restricts in opposition to WHAT'S IN THE DAMN MANUAL make me a sad panda.

as Tom Waits once said: The big print giveth, and the small print taketh away.

:(
Milkman519's Avatar - Comment posted on 09/07/2008 20:04
Milkman519
In other words, WHINE WHINE WHINE. The game plays fine. Stop bitching.
elysse's Avatar - Comment posted on 09/07/2008 20:09
elysse
yeah, it plays fine for now, unless you take the manual's word for it when you buy it that you can, say, have extra accounts created and linked to 1 of your 3 validations... which.. EA suddenly says you can't.. otherwise, yeah it does work well, although not entirely as advertised.
tgammet's Avatar - Comment posted on 09/07/2008 20:11
tgammet
Yeah, the DRM on this game only affects people who bought the game legit. If you want to play, you can easily pirate it. If you want to pay, you have to agree to their BS. Yeah, great job guys.
elysse's Avatar - Comment posted on 09/07/2008 20:12
elysse
woops, too much CR, not enough finish:

what i mean to end with is that if people don't bitch about it to EA and any other medium they have, then Spore dies a death of a Thousand Cuts...which isn't entirely Spore's fault.

but yeah, nation..nay, WORLD of whiners. :p
A New Challenger's Avatar - Comment posted on 09/07/2008 20:15
A New Challenger
This is one thing that's been worrying me about digital distribution for a while, and part of why I haven't hopped on board the $35 id Megapack steal on Steam this weekend. Steam's a lot better about it, but in the end it's still a rental with an indefinite expiration.
NihonTiger90's Avatar - Comment posted on 09/07/2008 20:17
NihonTiger90
Did they not get nailed on this earlier with other games they published?
elysse's Avatar - Comment posted on 09/07/2008 20:17
elysse
^ yeah, but.. Commander Keen was 2.49$ you can't beat that with a stick!
Tron's Avatar - Comment posted on 09/07/2008 20:19
Tron
This game was so unique that I was going to buy it. But if EA doesn't fix this DRM issue, I'll just pirate it.
Capn Birdseye's Avatar - Comment posted on 09/07/2008 20:25
Capn Birdseye
I wasn't especially pumped for spore, but probably would have considered purchasing it eventually if it werent for this.

Oh well, another potential sale gone.
Palidi's Avatar - Comment posted on 09/07/2008 20:26
Palidi
I wouldn't doubt Will Wright himself would be against the DRM. I think it's only a matter of time before EA is pressed to the point where they remove it with a patch.

Well, that's what I'm hoping happens anyhow. Please, press on people. I'd actually like to buy this game sometime.
grafkhun's Avatar - Comment posted on 09/07/2008 20:33
grafkhun
only 3 installs? damn that sucks, hope this gets addressed soon. I'm still planning on getting spore once I get a macbook pro that is (my PC is a piece of crap).
Volomon's Avatar - Comment posted on 09/07/2008 20:35
Volomon
Thats funny the pirates have more rights over it than the real owners. Ironic.

Ohya can we say EA'd?
Skimy's Avatar - Comment posted on 09/07/2008 20:44
Skimy
"Customers feeling burned by the anti-piracy measures in the long-awaited PC game Spore"

A.K.A They are mad because they can't download the game illegaly and play it. So they are going to give the game 1 star because there cool like that.
Tet's Avatar - Comment posted on 09/07/2008 20:45
Tet
They're doing it with this one too? Fine, rot on the store shelf with Mass Effect. Are they planning this stupidity with NHL09?
realyst's Avatar - Comment posted on 09/07/2008 21:02
realyst
@Skimy:

Your ignorance is showing. Zip it up.

The pirates are not having problems. The game probably plays better pirated simply because it bypasses this sillyness.

That's the eternally silly thing about DRM: you piss off your customers and reward the pirates.
Johnny Justice's Avatar - Comment posted on 09/07/2008 21:04
Johnny Justice
You can find all the facts at:
http://spore.wikia.com/wiki/Copy_protection

Personally I really don't think it's such a big deal.
AliasWyvernspur's Avatar - Comment posted on 09/07/2008 21:06
AliasWyvernspur
People knew it was getting the same DRM as Mass Effect way before the game came out...and BioWare removed it from ME, not EA. No clue as to why people didn't realize it would have the horrible DRM.
Professor Pew's Avatar - Comment posted on 09/07/2008 21:07
Professor Pew
Such a shame. And all that hassle for a game was was cracked days before the release date. I'm not really sure if people will really want to play the game beyond the date EA ceases to exist though. I mean, can you even imagine that playing a 2008 PC game after that day?

On another note, Spore is a game ideally suited for educational use and for installations on school computer. Why be such a dick about it and limit it to 3 installs? EA could get their name branded into kids' retinas who will grow up to be potential customers. Hell, people who share the game with their friends and even pirates get the same exposure. Let them!

If they are not going to buy an EA game now, they might in the future. Unless you're going to be a dick about it of course, costing you more in brand image than it will cost in sales...
allisonaxe's Avatar - Comment posted on 09/07/2008 21:08
allisonaxe
I thought they had dropped this scheme. they didn't?

well, thats it, then. as much as I want this game, I'm not going to buy it. not worth the money if the DRM wrecks the performance and potentially breaks the game after 3 installs.
Ratcliff's Avatar - Comment posted on 09/07/2008 21:10
Ratcliff
EA is laughing at everyone who complains about this. An Amazon score of 1?! OMG!!
....
Please, EA won't address this unless people don't buy the game, and since that won't happen, they have no incentive to change it.
Blackhat's Avatar - Comment posted on 09/07/2008 21:11
Blackhat
Three installs? I format at least twice a year, fuck this.
D-Nez's Avatar - Comment posted on 09/07/2008 21:11
D-Nez
@ Skimy: I think you don't understand. there are no restrictions on the pirated version. The pirates have nothing th ecomplain abou - the game is on every torrent site sans DRM. The people who paid they got screwed. EA is punishing the wrong people.
Wexx's Avatar - Comment posted on 09/07/2008 21:14
Wexx
Wow, that's just silly. You'd think EA would have learned from all of the other piracy/DRM issues in recent memory, but alas, here we are. Good one EA, I applaud your foolishness.
Sharpless's Avatar - Comment posted on 09/07/2008 21:24
Sharpless
@elysse
Tom Waits is awesome.
Too Much Coffee Man's Avatar - Comment posted on 09/07/2008 21:26
Too Much Coffee Man
Serves EA right. They should have looked at the whole Mass Effect debacle & wised up. This type of strategy only ENCOURAGES piracy.
whormongr's Avatar - Comment posted on 09/07/2008 21:41
whormongr
I was looking forward to buying this, but since the mass effect style drm- I will wait for the cracked one, as it will be more stable and reliable
niacin's Avatar - Comment posted on 09/07/2008 21:56
niacin
They will have this DRM up for a while but eventually when they feel the the risk of piracy affecting sales has diminished they will release a patch so you don't have to activate it anymore.

Oh and the game is awesome by the way.
Rusty Ghia's Avatar - Comment posted on 09/07/2008 21:58
Rusty Ghia
This is the exact reason why I haven't picked up Mass Effect. I was really looking forward to it, but EA went and stuck that malware in there, punishing legit buyers. I don't have any interest in Spore, but this sure as hell isn't helping.
bluemeep's Avatar - Comment posted on 09/07/2008 22:13
bluemeep
I'm not picking up Spore until this issue has been settled once and for all. It's irritating as all hell too, since I really want to play it.
RaiRed's Avatar - Comment posted on 09/07/2008 22:15
RaiRed
Well as far as I see the DRM hasn't stopped piracy, or even slowed it down. In fact, the pirates would appear to have a superior copy by the looks of things.
Im OK's Avatar - Comment posted on 09/07/2008 22:23
Im OK
I hope this helps EA to wake the hell up and realize that A) nobody but them wants this shit and B) this shit doesn't even do what it's supposed to do (i.e. stop hackers/pirates). All it does, and all it has ever done, is hurt legit costumers who aren't comfortable with using illicit third-party cracks to fix their legitimately purchased, but legitimately broken, software. I'm not going to hold my breath waiting for them to remove it, though.
John B's Avatar - Comment posted on 09/07/2008 22:35
John B
I was debating whether or not to buy this as I'm too busy with other games more worthy of my attention, but this DRM totally killed it.

I like to rebuild my PC at least once a year to get rid of those nagging Windows issues that start to creep up over time. It also makes me realize how many programs I install that I really don't use. With this bullshit DRM I might as well just call this a lease or rental. Bullshit, EA!
John B's Avatar - Comment posted on 09/07/2008 22:38
John B
Wow. EA's primary server (www.ea.com) is getting crushed right now. DDOS in protest or something? The timing is a bit coincidental.
braulio09's Avatar - Comment posted on 09/07/2008 23:03
braulio09
everything would be considered rented by the standards of the quoted guy-- everything will stop working when it decomposes/world asplodes. IT R ALL RENTAL GAIZ NO BUY PLZ

also, food rental is so fast. it's only inside me for 12-14 hours :(
John B's Avatar - Comment posted on 09/07/2008 23:06
John B
Well, then let's see the look on your face when suddenly McDonald's says, "You can only take three bites, and then you'll have to call our manager so that we can verify that you didn't steal that food."
prev next 50 comments

Comment with Facebook





Click connect and comment instantly!

Comment with Dtoid





New? SIGN UP - it takes 5 seconds

Comments policy

Destructoid is an open discussion community. You don't need to "audition" to post a comment - just speak your mind. We respect differing opinions on the site, so have at it. Be smart, funny, insightful, clueless, or cute -- but back it up with substance. Keep your cool, keep it fun. We only ask that you act respectfully and above all: don't be a troll and ruin it for everyone else. Don't bring down gamers or we'll, you know, gently shoot you in the face and stuff you into a flaming mailbox. Each comment is your opportuntity to make this community awesomer. Is that even a word?

Avoiding the banhammer only requires common sense: spamming, trolling, racism, NSFW stuff, and other forms of sucking will not be tolerated. If anyone is griefing please report abuse. Be good. Don't suck!

 

   Got news?   tips@destructoid.com   |   Dtoid Twitter

New Videos

more videos


Reviews & Previews
BioShock 2 review
Dante's Inferno review
Chime review
Hustle Kings review
iPhone Review Round-up: January review
more reviews
Dawn of War II Chaos Rising
Metro 2033
A trip to the racetracks Days of Thunder Arcade
Double the pleasure, double the fun with Darwinia+
Wizarding world in plastic Lego Harry Potter Years 1-4
more previews


- The Dtoid Army is 56735 strong -

Showing Cblogs with 3+ faps   show all

Call for entries: the Areas of my Expertise

New to Dtoid? Read the survival guide


 Originals
Jim Sterling: How Aliens are blatantly better than Predators





















More Destructoid Originals




We are Destructoid   tips@destructoid.com
Nick Chester
Editor-in-Chief
Niero
Founder, Big Boss
Jim Sterling
Reviews Editor
Hamza Aziz
Community Manager
Dale North
News Editor
Rey Gutierrez
Destructoid Video EIC
Anthony Burch
Features Editor
Brad Nicholson
Managing Editor
Tom Fronczak Colette Bennett
Ashley Davis Ben Perlee
Conrad
Zimmerman
Chad Concelmo
Jonathan Holmes Jonathan Ross
Brad Rice Jordan Devore
Will Maddock Matthew Razak
Josh Tolentino
Joseph Leray
Topher Cantler Samit Sarkar
     
  Adam Dork
Daniel Lingen
Hollie Bennett
Joe Burling
Mikey Turvey






 
 
  get involved

register or login
post a blog
post a forum
enter a contest
contribute a news tip
suggest a feature
be a guest editor
support

new member's guide
login assistance
tech support
report abuse
email our editors
read our dev blog
nuclear crisis?
keep in touch

RSS feed
Twitter
Facebook
Myspace
Flickr
Game nights
Meetup+play online
seriously

about Destructoid
advertising
terms of use
privacy policy
jobs at MM
buy our crap
our network

Tomopop
Japanator
Despingation?




Destructoid is an independently-run publication forged by our love of video games and the gaming community's need of accountable enthusiast press
living the dream since March 16, 2006