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Sony: We don't DO shoddy hardware, son photo

Outspoken Sony UK man David Reeves is all about the hardware. Making a thinly veiled swipe at Microsoft and the Xbox 360, Reeves has stated that "shoddy" machinery is not how this market grows. It's all about quality electronics.

"... Another thing we have committed to for supporting market growth is putting out quality hardware -- you don't grow the market by putting out shoddy machines," he boasts. "So we try to make sure that PS3s have a failure rate of just two to three percent, which is very low by industry standards."

To be fair, Reeves isn't one to just rag on the competition, praising Nintendo for having "only done good things" and even Microsoft for bringing down its prices and building online "in a meaningful way." Classy man. But he still thinks the high powered hardware of the PS3 is the way to go.

In a way, he's right to say what he says. At least compared to the Xbox 360 as a machine, the PlayStation 3 is magnificent. We just installed one here last night and I love it. However, Sony has sat back and beamed about its hardware for two years while doing very little else. I think the downfall of Sega and even Nintendo in the past went to show that hardware is NOT how you get ahead in this market, it's software. 

As the company that developed the PlayStation and PlayStation 2, you'd think Sony would understand how important a strong, varied and well publicized library would be. The PS3 has games, this is true, but nobody knows it -- because Sony won't shut up about the hardware.








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62 comments | showing # 1 to 50
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ZServ's Avatar - Comment posted on 12/19/2008 12:27
ZServ
110% true, ps3 is a great piece of hardware, but nooooo software.
garison's Avatar - Comment posted on 12/19/2008 12:29
garison
The Xbox 360 is kinda starting to piss me off. It's just too much work to take it online, it doesn't have built in wireless, and my Gold account has expired.

My PS3 is awesome though, I don't have to bring it to where my internet is to download stuff and play online. Keep it in my room and never leave!
Takeshi's Avatar - Comment posted on 12/19/2008 12:33
Takeshi
Zserv, go see a doctor, or my huge collection of PS3 games.

The first thing a company should do is make sure their hardware is top notch. Only then they should sell games. Sony sold me a shitload of games for a device that actually works.
rel123's Avatar - Comment posted on 12/19/2008 12:34
rel123
Get the popcorn.
Hamza CTZ Aziz's Avatar - Comment posted on 12/19/2008 12:35
Hamza CTZ Aziz
... Another thing we have committed to for supporting market growth is putting out quality hardware -- you don't grow the market by putting out shoddy machines," he boasts.

Really? How about all of the broken PS2s you twat. PS2s were just as bad as the Xbox 360s are now with the shitty hardware.

Luckily, my 360 hasn't RRoD yet.
AgentMOO's Avatar - Comment posted on 12/19/2008 12:35
AgentMOO
Oh shit son, you got seeerved Microsoft!


To be fair, these consoles each lead in the following areas
Sony - Hardware
Microsoft - Software
Nintendo - Marketing

This generation is full of hiccups, including the following:
Sony - Software(System OS, Launch Library), Marketing
Microsoft - Hardware(Reliability), Marketing(The poorly executed casual focus of recent)
Nintendo - Hardware(Console capabilities), Software(Game Library)
Mushman's Avatar - Comment posted on 12/19/2008 12:37
Mushman
I, uh, kinda dropped my ps3 once on my carpet once........it made a hole in the floor, THAT is how tough and well-built it is, fo' realz

;)

Seriously, the bastard weighs a ton, I think sony is just behind Nintendo when it comes to hardware reliability this generation, good for them.
RyoGeo's Avatar - Comment posted on 12/19/2008 12:38
RyoGeo
Sony is throwing stones regarding hardware quality? I'm no Sony hater, but wasn't the PS2, awesome library though it has, one of the worst consoles out there (second to the RROD, of course) for breaking? I thought PS2's died like lemmings at a cliff.

Am I wrong on this? Just seems strange to be throwing stones from a glass house, but then again, I guess there is always a dependence on short memories.
Jawmuncher's Avatar - Comment posted on 12/19/2008 12:40
Jawmuncher
This may be true now, buy I'll always remember the 4 PS2's I went through from the dreaded Disc Read Error, which was just as bad as RROD (But not when it comes to it being widespread)
galagabug 's Avatar - Comment posted on 12/19/2008 12:41
galagabug
i went through 5 ps2s. QUALITY HARDWARE!
BlindsideDork's Avatar - Comment posted on 12/19/2008 12:44
BlindsideDork
I've never had a problem with a PS2...I still have a functioning launch PS2. My PSOne works fine. Same with my PSP.

And while we are at it...

My NES still works, my SuperNES, still works, my N64 still works, my GameCube still works, my Wii still works, my GameBoy still works, my GameBoyColor still works, my GameBoyAdvance still works, my GameBoy SP still works, and my DS still works.

I am on my FIFTH 360 and it still freezes all the time.
Trevor McGee's Avatar - Comment posted on 12/19/2008 12:46
Trevor McGee
Both the early Playstation and Playstation 2 were shoddy as hell, so he shouldn't be opening his mouth. I loved my PSone and Playstation 2, but seriously they were way worse than my XBox 360 is in terms of quality. I still haven't had a problem with my XBox 360, but I been through like three PSones and two Playstation 2. Oh, and I heard of many people's PSPs dying on them for absolutely no reason, it's even happened to my friend. Sony has absolutely not room to talk about shoddy consoles. At least with Microsoft this is their first console to have shoddy work put into it, because the original XBox worked just fine for the majority of people. I think Microsoft is way ahead of Sony at this point in reliability, at least from my own personal experience.
Da5StarRMD's Avatar - Comment posted on 12/19/2008 12:47
Da5StarRMD
I agree...not to be a big hater on the 360, though i prefer PS3, but I have had many issues with my xbox more than my PS3...and there is good games out there for the PS3, I guess everyone's taste is different but I believe there are some great games and my shelf has plenty of them...

one thing that did come to mind when i saw the headline was when I went to Target I saw this...

What a way to display the 360 during the holidays lolz Target FAIL....
GaveUpTomorrow's Avatar - Comment posted on 12/19/2008 12:47
GaveUpTomorrow
IMO, the PS3 has the best hardware and game library out at this current moment. I own over 40 games on the console, and that isn't including the 10-15 PSN games I own as well. The software is more than plentiful.

Why does everyone pick on Sony's software when the biggest loser for software for 3 cycles in a row has been Nintendo. N64 had about 25 decent games, but PS1 had over 100. Gamecube had maybe 20 good games, and we all know how many hundreds of good games are out on the PS2. PS3 already has, imo, 40+ great games to own...Wii doesn't even have 10 that interest me. If you want to complain about software, complain to Nintendo...they've been screwing people for years. Yea, the x360 has a lot of hardware problems...but at least it has games worth playing!

Common Wii owner response: "OH, BUT THE WII IS THE BEST! IT HAS MARIO, SUPERSMASH, METROID, AND ZELDA!!!"

...yea...so did the last two consoles of nintendo. Give us something new Nintendo...not cruddy family part games.
Infininja's Avatar - Comment posted on 12/19/2008 12:49
Infininja
I've been hearing about how much you love Home. :p
BluDesign's Avatar - Comment posted on 12/19/2008 12:49
BluDesign
Sony can suck it. If the hardware were solid, then there'd be a scaler in there to back up all the resolutions it supports so we don't have to have people like me bitch about shitty ass 480p games on the system connected to an HDTV.

I really dislike the fact that we, gamers, have to BEG publishers ourselves to add 1080i/p support to games and then the majority of these titles just float on by without any acknowledgment that the game looks like ass on older 1080i only sets.

And I know EVERY PS3 game has the capability to be patched because it's been done. UT3 did it, Burnout Paradise did it, Uncharted did it... But every game I want to consider buying on the PS3 has to be weighed against whether or not there will be 1080i support or not vs if I really want the game that badly.
RyoGeo's Avatar - Comment posted on 12/19/2008 12:50
RyoGeo
Ok, so my thought is being born out by other comments. Seriously, Dave should shut his ass about shoddy hardware when their best selling system (and the one that is keeping their gaming asses afloat) is known breaking on an almost scheduled basis.

I'm no 360 fanboy. I had to send my machine in due to the RROD, but c'mon.
aaronf's Avatar - Comment posted on 12/19/2008 12:50
aaronf
I think 2008 was a great year for the PS3. We had some awesome exclusives (MGS4, LBP, R2, etc), PS Home (love it or hate it), Trophies, in-game XMB, new firmware features.
Slique's Avatar - Comment posted on 12/19/2008 12:52
Slique
@Hamza CTZ Aziz:

I was wondering when someone would bring that up. And besides, Sony should know by now that superior hardware doesn't necessarily equel superior sales -- just look at the Xbox and PS2 for starters.
DinnertimeNinja's Avatar - Comment posted on 12/19/2008 12:52
DinnertimeNinja
The Disc Read Error was serious with the PS2, but at least it didn't present itself until years after owning the machine.

Also, the DRE's weren't actually "broken" machines. The only problem was a lens that gets dirty and out of alignment. I STILL have a working day of launch PS2 because I opened it up myself and simply cleaned the optical lens a couple of times. And I've done this with several other peoples' PS2's with the same good results.

I know so many people who just threw theres away when it stop working when they were only 15 minutes away from a fixed system. I mean, seriously, if it's a doorstop now, what harm is there to opening it up and cleaning that sucker out?

RROD is a frickin BRICKED machine (sometimes right out of the box) due to crap hardware, and there's no excuse for that. At least Sony's PS2 error was just a result of long term use (no way to really see it coming) and could be fixed VERY easily.
linuxguy's Avatar - Comment posted on 12/19/2008 12:56
linuxguy
My 2001 ps2 still works and I've treated it like shit. and only 2 years ago that I put a hard drive in it to preserve the drive.
hell My nes and VCS2600 still work for realz
parrothead's Avatar - Comment posted on 12/19/2008 12:59
parrothead
Jim finally loves the PS3!!
Iron Dragon's Avatar - Comment posted on 12/19/2008 13:01
Iron Dragon
THE PS2 WAS NEVER AS BAD AS THE GOD DAMN 360.

The DREs the PS2 had are fixable with a q-tip, rubbing alcohol, screw driver, and 5 minutes of time. The PS2 just gets dusty.

The 360 on the other hand is a genuine piece of shit. The GPU melts off the board? The console can scratch disks even in a perfectly stable position while not moved (Yes I've had this happen)? DREs are no where near as bad as a console eatting a $60 game you can no longer find.

I still have my original PS2. My cousin still has his original PS2. He is however on his 5th fucking 360. Not 2 or 3 but 5.

Sony has much better hardware than microsoft. Nintendo has traditionally had the best hardware but I've found the Wii a bit below their usual standards (I've been through 3 defective...).
Drack48's Avatar - Comment posted on 12/19/2008 13:02
Drack48
My PS3 Broke, I've had 3 Xbox 360s break..sometimes I stare at the Wii and just dare it to be next! Jesus I feel raped by technology sometimes. But I just say thank you sir may i ahve another like the sheep I am..
ArrestedDeveloper's Avatar - Comment posted on 12/19/2008 13:05
ArrestedDeveloper
My PS3 only last 2 days before it decided it didn't want to play audio and that purple was it's favorite color to output. Also last time I checked, Microsoft didn't bomb pearl harbor.
TheDreadHawk's Avatar - Comment posted on 12/19/2008 13:07
TheDreadHawk
My old PS2 never broke. My original PSOne broke so I got rid of it. My 360 has only Red Ring'd once, but it's perfectly fine now. And all of my older console, NES, GameBoy, etc, still work fine.

PSTRIPLE GOT GAME.
Static Jak's Avatar - Comment posted on 12/19/2008 13:08
Static Jak
Well I love both my 360 and PS3. Weird I know. Especially when every second gamer seems to be a biased fanboy of some console/game.

360 has a solid games library and online I'm quite happy to pay for.
And the PS3 has great hardware (though in all honesty I prefer the 360s controller except for its crappy D-pad), blue ray and a pretty okay games library.
BluDesign's Avatar - Comment posted on 12/19/2008 13:11
BluDesign
@shonuff

I've never taken a loss on any 360 I've owned. So, me buying multiple 360's is more like managing inventory. My system RROD back in January, I bought/returned an arcade unit until the new one came back from repair. When that one's RF unit died in June, I sold it for $250 with a spare wired controller and bought a 60GB on a price match for $299. And when you contrast that with the $115 in MS Points that MS has refunded me through my multiple RROD failures, it balances itself out.

Also, I'll have you know my HDTV is a 60" set, and not cheap to replace of similar size and picture quality for properly scaled HD content.

Once this TV genuinely breaks down and ceases working, I will replace it, but in the meantime, it's a real problem that Sony won't properly address and asshat comments like "Buy a new TV" aren't a solution to their problem.

And it should be Sony that fixes it.

NOT ME.
Hamza CTZ Aziz's Avatar - Comment posted on 12/19/2008 13:12
Hamza CTZ Aziz
Iron Dragon:

Bullshit. I worked at a videogame store and we saw dozens of PS2s broken a week after about the first year. Those lens were pieces of shit.
BluDesign's Avatar - Comment posted on 12/19/2008 13:15
BluDesign
@Hamza

Don't forget all the damn problems with the PSX. Lid issues, overheating, having to turn it on it's side or upside down to get it to play games.

Sony has zero track record prior to the PS3 of a stable console.

Even the PSP was plagued with dead pixels, dust in the screen, drive read errors/eject issues, crap battery life.
PappaDukes's Avatar - Comment posted on 12/19/2008 13:19
PappaDukes
My PS2 has never red-ringed. Nor has ANY OTHER system I have ever owned. EVER. Let's not point the blame because the 360's a piece of shit excuse for "hardware".
Takeshi's Avatar - Comment posted on 12/19/2008 13:23
Takeshi
My Atari 2600 is still working.
kevvo's Avatar - Comment posted on 12/19/2008 13:31
kevvo
sony is fucking hypocritical, anyone remember those first model ps2's? the blue backed disc fiasco? Granted I have had issues with my 360(currently waiting for it to be shipped to me, this will be my 4th), to microsofts defense, they have fixed my system every time for free. I am left out in the cold for about 2 weeks but its better than what sony gave me for the ps2(a sorry we cant help you and bye)
GrieVelorn's Avatar - Comment posted on 12/19/2008 13:32
GrieVelorn
@Static Jak
I second that thought.
RyoGeo's Avatar - Comment posted on 12/19/2008 13:34
RyoGeo
DAMMIT!

My Intellivision resets if it even gets slightly bumped. Mattel sucks!

Colecovision is the wiNNz0R!
pascuz46's Avatar - Comment posted on 12/19/2008 13:35
pascuz46
Very true, PS3 has a great machine, and for me the software is really good just know one knows about the games that are on the system. And how would solve this problem you ask? By droping the price and advertising like crazy and trying your dardest to get DLC exclusives...I dunno say GTA4 DLC. Oh wait!?
monosylabik's Avatar - Comment posted on 12/19/2008 13:44
monosylabik
I dunno...fuck this generation in general. I've gone thru 6 xbox 360's, 2 ps3's, and 1 psp. hmmm nintendo continues to create stable hardware, but to be fair I havent turned my wii on in months, but do play my ds quite frequently.


Why the fuck is anyone bringing up the PS2? Way to talk about last generation idiots.
BluDesign's Avatar - Comment posted on 12/19/2008 13:58
BluDesign
No I wouldn't have, but I'm not the one claiming there's no problems with the console. If Sony had stuck a scaler in there like MS did on the 360, this wouldn't be a problem at all.

If you think a 1080p set is the fix, then you pony up the cash and in trade you can have my old set and you can do whatever you want with this "archaic" 1080 capable set.

If not back the hell off because it IS a flaw since they do have proper upscaling for DVD support that they added in through software, but still ignore the games.
AlucardX24's Avatar - Comment posted on 12/19/2008 14:07
AlucardX24
I love how my friends have gone through dozens of PS2s.
necrozen's Avatar - Comment posted on 12/19/2008 14:18
necrozen
Myy PS3 has lasted and I even dropped it when I first took it out of the box (something that heavy should not be so slippery!(that's what she said)).

I almost need two hands to count how many fucking 360s I went through before I decided to give up! I figured it wasn't worth the hassle, I have a buddy with one so if they put out a game I REALLY want I just play it there, he does the same with my PS3 so it works. (of course hes on his 2nd and counting)

And my wii broke once. But since I hardly use it, that doesn't mean much.

I think bringing up PS2 problems (which I never had) will not make the RROD go away. And I HONESTLY doubt that the PS2 problem was worse than the 360, but whatever. Maybe it was and no one talked about it. I don't remember it.

I just don't understand why anyone who owns a 360 and has to live in fear of the ominous RROD would make excuses for Microsoft. YOU"RE THE ONES WHO SHOULD BE PISSED! You don't hear the PS3 folks keeping quiet, we bitched about the XMB and they fixed it, we bitched about no games and look how the library has grown, LBP is on like it's 4th update and theyve fixed the search feature, trophies. You have to be vocal to make change.

If you're worried about the "credentials" of the system for which you are a fanboy, complain anonymously. You won't lose your fanboy card then.
Hiltz's Avatar - Comment posted on 12/19/2008 14:24
Hiltz
I think the fact that the RROD is still occuring on a regular basis is a slap in the face to 360 gamers.

Sony is one to talk. Yes, the Ps3 is a fine machine with a low failure rate, but they seem to have forgotten about the issues with the PS2. Maybe they just don't want to remember.

Nintendo has been the only one, based on my experience with consoles, who has managed to live up to its status as a reliable and impressive console manufacturer. Yeah, the Nes had some issues and the orignial DS looked like crap, but the rest of their consoles were reliable and of good quality. I never once had to contact Nintendo's repair service for all the years that I have been a gamer since the days of the Nes.

Microsoft has a lot to be proud of, but the quality of its hardware is obviously not part of it.
Crunshii's Avatar - Comment posted on 12/19/2008 14:37
Crunshii
dvddesign, I watch movies on my PS3 of all sorts, xvid, divx, dvd, internet movies, blu ray with no problem and good quality on 19" monitor, 24" HD monitor, 40" plasma, 52" samsung dlp.

even 700mb movies look very good on the biggest screen ("Let the right one In"). Now my friends bought batman dvd, I told them to come watch it at home cuz I had it on blu. They couldn't believe the amount of detail they were seeing on peoples faces, wall textures. They have a 360 elite and watched it on their big screen TV and noticed the big difference. They told me all of this, not me making it up.

but back on topic. Yea Sony had PS2 problems, but at least Sony took responsible and took care of most people with this problem. Microsoft you get charged or screwed for their shitty hardware in general. Big difference. Yes some of you might get lucky like EDS that got some free XBL games and a month of xbl, but thats a lucky 1% out of 15 million.

How can all of you compare a faulty dvd drive on the PS2 vs a faulty 360 system/faulty drive/faulty chip/faulty HDD/broken discs?

Seriously. Just drop that ps2 argument cuz its no were at the horrible level as the 360.
Leviathan902's Avatar - Comment posted on 12/19/2008 14:40
Leviathan902
Obviously, everybody's experience varies with any system. My buddy's ODYSSEY still works (that's right, Odyssey bithes. Damn I'm old.) yet my 360 died in less than a year.

My PS2 on the other hand, lasted about 4 years(i think) before the stupid drive gouged a MASSIVE scratch into Guitar Hero that I had to resurface 13 times!!!

Dreamcast still works. Genesis still works. N64 still works. The old boys knew how to make a system.

I think we can all see the trend here, "they just don't make 'em like they used to" truly applies here.

That said, the perception of quality can really hurt a company. I say this because my friend's 360 just died for the third time, (2 RRODs and now a Disc Tray), and although he loves his system. He said next time he'll probably buy sony. It's hard to argue with that. When my 360 died last year it was in mid-november. AT THE WORST POSSIBLE TIME!
I absolutely love my 360 and have hated Sony (not the playstation, just sony in general) for a long time now, but next generation, I just may go with them again due to quality of the hardware.

Although RROD has yet to affect Microsoft 360 sales this generation, I just wonder how many converts from other systems (like myself) are going to jump ship back next generation because of the problems faced with poor quality hardware and poor service.
Saint Demon's Avatar - Comment posted on 12/19/2008 14:42
Saint Demon
I guess Sony is still in denial about the issue that is affecting their machine. 100s and 100s of people are reporting that after the latest PS3 update came out their PS3 stopped working. Sony has still not acknowledged the issue to the point where a class action lawsuite may be in the near future. I know 2 people whose systems stopped working and it was around the same time. All Sony said was they would charge $150 for repairs without seeing if the update was to blame. I can understand if it was only a few people but for their to be this large an issue without acknowledgement is rediculous.
Mr Gilder's Avatar - Comment posted on 12/19/2008 14:47
Mr Gilder
I worked in game retail for the 6 years that made up the PS2s heyday. The rate of defective returns and repairs that I had to deal with on a regular basis prove this man a liar. Not to mention the MANY hours many friends and I spent slaving over FFVII in a PS1 that was proper up an its side with a sneaker due to the marked failure rate of the cheap drives that were put in those puppies.

I will be the first person to tell you that the PS3 and PSP are amazing bits of beautiful and solid hardware, but the broad statement that Sony does not do defects is hardly the supreme truth.

I'm also the last man to defend Microsoft . . . but maybe they'll take a page out of Sony's book . . . and their 3rd console may actually be reliable.
SLiFE's Avatar - Comment posted on 12/19/2008 14:50
SLiFE
Pot to kettle: "You are black."
mix's Avatar - Comment posted on 12/19/2008 14:58
mix
I love lamp!

*Hugs PS3 and Wii*
Hiltz's Avatar - Comment posted on 12/19/2008 14:59
Hiltz
For all of you ignorant fanboys out there:

Has it ever crossed your mind that gamers like the 360, Wii or PS3 for different reasons? Yeah, no console is without its share of problems, but people buy home consoles that meet their personal taste. Believe it or not, not all gamers care about HD gaming or Blu-ray or motion controls or online gaming or Halo, Gears of War or Little Big Planet and Metal Gear or Smash Brothers and Zelda.
SmDFrylock's Avatar - Comment posted on 12/19/2008 15:17
SmDFrylock
PS2's suffered from RROD. The Red Read of Death. You would stick the disk in, and the red screen with the words "Disk Read Error" would display. It would for for a few more months and then it was time for a new PS2.

I knew people who bought the 60GB PS3 just because they were sick and tired of buying their *6th* PS2.

I don't know why people don't talk more about Sony issues. Out of the three companies, Sony is by far the worst when it comes to customer service. Nintendo and Microsoft Both back their systems with customer service and extended warranties. Sony gives you the finger because your System is too dusty, or you used a surge protector, or third party Video cables.
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