1) You can write them a letter to 'resolve' this.
2) EULA/TOS don't mean jack shit in a court of law.
We have to accept it if we want to use it, nothing we can do about that.
It is not up to Sony to decide how their customers decide to go about seeking restitution, this would never hold up in court and has never done so in the past (there have been cases where these kinds of contracts have been rendered void because of their nature).
In the end, this is just Sony changing the rules after the game has already begun again. Ever few months we allow Sony to change the original agreement made at the time of purchase, and you get people who act as though that isn't a bad thing. But what are you gonna do. there's two games in online console gaming town, and when you know you have the market almost completely cornered, you can do as you please.
He's right about that. Companies try to limit their liability by forcing consumers who use their products into to restrictive terms of services: credit card companies, online retailers, even employers use these tactics to ensure they can't effectively be sued. What's screwed up is that sometimes you can't even take a case to court. Google mandatory arbitration. It will make you wonder how it's even legal. It seems Sony at least leaves the option of going to court, but it also mentions arbitration which means you have a 3rd party of THEIR CHOOSING to settle your case. No one ever wins those kinds of cases. This blows. This really fucking blows. Bad form, Sony.
That said, never, ever sign a contract without reading first. It is shocking that this very simple notion seems to be forgotten.
But the beauty of them changing the rules after the point-of-sale is that it completely invalidates any type of tacit/implicit agreement.
Not to mention that people should probably understand that contracts which can be entered into by your dog's ass sitting on a controller aren't the most robust examples to bring-up during a class-action lawsuit.
Did both parties sign and date the agreement in ink with a witness and notary? If not then it won't hold water when challenged.
Don't think this will hold any water.
and inb4 the haters.
Same problem on the other side of the aisle btw. Anyone remember the class action against Microsoft over XBL bans? Or the one alleging that 360s damage discs? That's money that could have gone into something gamers care about.
Legal bullshit sucks. Make moar vidjya gaemz.
Also, I'm with Frogboss about class action lawsuits. I "won" against AT&T one time, though I never knew I was a part of the case, and got a check for $1.15, which I never cashed. The lawyers involved probably got like $30 million.
RIGHT TO OPT OUT OF BINDING ARBITRATION AND CLASS ACTION WAIVER WITHIN 30 DAYS. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN THIS SECTION 15, YOU MUST NOTIFY SNEI IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THIS AGREEMENT. YOUR WRITTEN NOTIFICATION MUST BE MAILED TO 6080 CENTER DRIVE, 10TH FLOOR, LOS ANGELES, CA 90045, ATTN: LEGAL DEPARTMENT/ARBITRATION AND MUST INCLUDE: (1) YOUR NAME, (2) YOUR ADDRESS, (3) YOUR PSN ACCOUNT NUMBER, IF YOU HAVE ONE, AND (4) A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ENTITY THROUGH ARBITRATION.
Shit, you'd be amazed what you have to agree to just to play a EA distributed video game demo.
Amen to that. Sony could, under no circumstance, prove without a reasonable doubt that you ever knowingly or willingly entered into binding contract with them. TOS agreements are just that, agreements. They don't often hold weight in a courtroom. This agreement in particular would never hold up in court, there are already precedents in place that would render this agreement void.
Which further proves this is just a stiff arm tactic on the part of Sony. They got into 2 high profile lawsuits in the last year or two, and didn't "win" either (I use the term "win" because while they didn't lose either case to my recollection, they failed to reach their goal of setting real precedents that would immunize them from further lawsuits). Without those precedents in place to cover their ass, they're resorting to simply threatening anyone considering being a part of a lawsuit against them with a loss of vital services.
It is a completely empty threat if you were to fight it, and Sony knows that (you can opt out if you write them a letter). They just want to make sure the people too lazy to fight it (read: most of their consumers) don't ever get it in their heads to try.
yet another dick move by sony similar to their policy of blacklisting games from other publishers that were previously released exclusively on Microsoft/Nintendo platforms and not allowing them to be published by 3rd parties, that later they were trying to cover up lying about Microsoft publishing policies.
That's the thing though; it doesn't cut down on the bullshit lawsuits but rather just adds one more thing for the judges/lawyers/juries to laugh right out of court.
If anything it says that they are openly admitting to behavior which could bring about a class-action lawsuit and therefore sought to wrongfully and illegitimately dictate/legislate provisions specifically designed to take away consumers' rights to participate in said class-action lawsuits.
A United States judge isn't going to say "Whelp is says that you can't sue them and you did press X so...".
Class action lawsuits are no more inherently bad than a regular lawsuit. Class action suits can, and do, cause real damage to companies who are proven negligent, and can set important precedents to make sure those companies are not as negligent in the future. Most people who join a class action suit do so because they do not have the means of effecting change by themselves, and having one giant lawsuit over the same subject saves substantial cash over the alternative of what could be thousands of individual lawsuits.
Just because defendants don't prosper on them, and many lawyers do, doesn't mean they are bad inherently.
I just apparently won a class action lawsuit against classmates.com that I didn't know existed. Here's a quote from the email i got about it...
"IF THE COURT GIVES FINAL APPROVAL, THIS SETTLEMENT WILL AWARD YOU AN ESTIMATED $10 IN CASH, PLUS OTHER BENEFITS."
Wow. Ten bucks. Unless "other benefits" is a blowjob from a gold-plated hooker, I won't be claiming. Meanwhile, wonder how much this cost classmates.com, and how much the lawyers got. Enough for several gold-plated hooker blowjobs, I'm sure.
Fuck class action lawsuits. I'm sure this TOS change won't stop them, but good on them for at least trying.
"Just because defendants don't prosper on them, and many lawyers do, doesn't mean they are bad inherently."
Yes, OneRed, that's absolutely exactly what that means.
Seriously though, I get it, you're talking about punishing corporate wrongdoing like some kind of legal Dexter. That's all well and good, but you apparently think bullshit litigation is the only way to go about it. It's not, at all. There are much better, faster means that don't line the pockets of societal parasites.
It doesn't say you can't take Sony to court but what it does say is that you waived your right to be able to take them to court in a class action status.
In which one (or a group of) lawyer(s) represents hundreds if not thousands of clients. Now according to those TOS each of those effected will have to pony up for their own lawyer and go up Vs Sony one by one.
Not everyone has the money to fund their own lawyer and Sony doesn't even have to win at that point. They can just make it obvious that they will make it so miserable that its not worth fighting even if they are in the wrong.
It saddens me to see consumers arguing against having more rights. In what world are companies always looking out for their customers interests? Why trust people that are only worried about how much cash they can make? Companies are are essentially trying to nullify the legal system with restrictive TOS. Granted, Sony's isn't the worst I've seen, but there are a lot of innocent consumers out there that get screwed by shady business practices. These TOS affect everyone, so if every consumer has the potential to get screwed, why is a class action lawsuit that aims to benefit everyone a bad thing? And if you do get screwed over are you going to take on multimillion dollar corporations on you own? Class action lawsuit protect consumers against corporate entities too big to fight single-handedly. This is a good thing.
http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/supreme-court-rules-favor-mandatory-arbitration/nCbfD/
We did the same thing in my previous businesses, with personal injury waiver forms that weren't worth the paper they were printed on, and with rental agreements that were almost as worthless.
This is all moot though, as what Sony is doing here is just a threat, and an empty one at that. Pinky promising not to sue in a TOS agreement is not legally binding at all. The funny thing about this is that the only thing that doesn't make this agreement illegal is the fact that you can opt out by writing them. This isn't a stab at class action lawsuits like some here are praising, Sony isn't that dumb. It is a strongarm tactic against their consumers, and nothing more.
Its not that this could ever harm consumers if they didn't want it to, it couldn't. Its that Sony thinks its okay to scare stupid people into thinking they would have to lose vital functionality to try to make right some wrongdoing.

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