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Sony falling back on failed marketing methods with PS3 Slim photo

Ever since it revealed the PS3 Slim, Sony has been rolling out a new marketing focus, repositioning the system as a "total entertainment device." Sony's Pete Dille has been speaking to the LA Times, and he believes that the PlayStation 3 will "own" entertainment while still keeping a focus on games. I'm getting some real deja vu here.

"We have been a game company for years and we would never walk away from that, but research confirmed there is a larger proposition under our nose," says the senior marketing VP. "We wanted to reposition as a total entertainment solution. We felt like we can really own entertainment.

"A year or two ago, the idea of an all-in-one media hub was kind of a foreign idea among the mass market. Today thanks to new technologies like the iPhone, we've warmed up to the idea of products that meet all our multimedia needs."

Oh! That feeling of deja vu has just kicked in again, and I've magically remembered why this seems so familiar. This is the exact same marketing strategy Sony tried to pull when the PS3 first launched. You remember, the marketing strategy that failed? The marketing strategy Sony itself said had confused developers and consumers so much that Sony had to come out and explicitly state it was a game platform? Yeah, that one! The one that made people wonder what, exactly, the PS3 was supposed to be. This really isn't repositioning the PS3 at all, it's falling back on a failed marketing method and hoping it works better a second time around. 

Well ... best of luck to them!








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Jim Sterling serves as reviews editor for Destructoid.com, head of the Podtoid podcast, and produces a number of news stories, original features, one-of-a-kind videos. With his passionate argumentative style, controversial opinions, harsh delivery, and dedication to brutal honesty Sterling is a name that you can't help but recognize. Likes PS2, iPod Touch, Silent Hill 2, Metal Gear Solid, Dynasty Warriors 3 Meet the rest of the team



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55 comments | showing # 1 to 50
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Ironknight's Avatar - Comment posted on 08/31/2009 13:23
Ironknight
Jim why are you such a asshole?
Xzyliac's Avatar - Comment posted on 08/31/2009 13:25
Xzyliac
Yeah we know what we're good at but the R&D department told us to!
worm jerky's Avatar - Comment posted on 08/31/2009 13:26
worm jerky
I love their new commercials! I think it's about time they got back on the right track, and I think they are at least starting to.
Holyetheline's Avatar - Comment posted on 08/31/2009 13:28
Holyetheline
They're just out of fresh/good ideas. I think the new approach is still working for them, though.
ace of knaves's Avatar - Comment posted on 08/31/2009 13:29
ace of knaves
Those who don't learn from...something are doomed to...something something. Although at least they're putting Destructoid in their commercials, that's a good sign.
funran's Avatar - Comment posted on 08/31/2009 13:32
funran
Their marketing wasn't their problem, it was just too expensive. The price point, and a commercial notifying the public will be all they need for success. Many gamers have been waiting for this price drop, and I think the Slim is going to do well for them this fall and holiday season.
Shadowiii's Avatar - Comment posted on 08/31/2009 13:32
Shadowiii
Well, maybe it'll work now? I mean, it is true...the thing IS an all-in-one media thing. Maybe it'll actually work now. But it is still funny they are doing it again.
Cataract's Avatar - Comment posted on 08/31/2009 13:33
Cataract
@Ironknight

Do you remember the PS3 marketing campaign around it's launch? It was, well, absolutely fucking retarded.
Strandli's Avatar - Comment posted on 08/31/2009 13:35
Strandli
Well, back in 2006 very few people (compared to today) knew and/or cared about HD and Blu-Ray. Now the interest has grown, every movie is released on Blu-Ray now, and the PS3's game library is looking great, and it is half the price. They have a better chance of using this strategy now than before.
funran's Avatar - Comment posted on 08/31/2009 13:42
funran
what strandli said
Anifanatic's Avatar - Comment posted on 08/31/2009 13:48
Anifanatic
I think they shouldn't go down the same path again. Probably "Gaming device with extra features/options". Better than turning around and saying they were wrong in the past again. "It does everything!" "No, we're sorry, it's a game console." "No, we're sorry again, it does EVERYTHING!"

Makes them look bad and for people who don't know any better (people who don't read gaming news, people who aren't in the industry, because while we knew what it was, the general public didn't and publishers didn't know who the market was), they'll be even more confused.
wastedyears's Avatar - Comment posted on 08/31/2009 13:49
wastedyears
Cleary Jim is more qualified to be making marketing decisions for Sony than Sony's marketing team is. Listen to him, he has opinions and is not afraid to share them.

Or he just says stupid things in the hopes that alot of people will respond.
JACK of No Trades's Avatar - Comment posted on 08/31/2009 13:50
JACK of No Trades
what strandli said
Harris Hatsworth's Avatar - Comment posted on 08/31/2009 13:50
Harris Hatsworth
Why does Sony suck so much at marketing? I still remember the commercials with the rambling baby and the ones with the racist squirrels. Everyone hates advertising but it's like Sony staffs their advertising department with people that hate the company. Nintendo would be in deep trouble if Sony could somehow align having a halfway decent marketing department and a good product but it's consistently been one or the other.
GoldenGamerXero's Avatar - Comment posted on 08/31/2009 13:54
GoldenGamerXero
Although I will admit that it is utterly retarded to try the same strategy twice when the first time ended up fucking you up so badly that you could hardly stand up afterwards but you have to take what Funran & Strandli say into account. It's cheaper and there's more interest but what matters is how they present it. Will they do it with style or with racist squirels? Only time will tell!
spiderfish's Avatar - Comment posted on 08/31/2009 13:55
spiderfish
Jim put your Sony hatred behind you and think for once. I know you can do it.

That strategy didn't work before because the console was expensive. Now the price is right and the moment although not exactly perfect it's a lot more appropriate because increasingly everyone has an HD TV at home.
That's why they are going after the older (30+) demographics who are more interested in blu-ray and non-game related media. Microsoft is reaching this segments through Netflix for example. Anyway, either you like or not Sony is in the game to make money and going through this route is undeniably the best strategy. You are a games writer anyway so I don't expect you to agree with this stuff.

The gamer audience, already know about the price-drop and probably also know all about the console and its exclusives. Advertising games on TV is fine to spike the consumer interest from time to time, but putting it along a price drop is like mixing oil and vinegar. It's a wasted opportunity.
HiddenAHB's Avatar - Comment posted on 08/31/2009 14:04
HiddenAHB
It's easier to understand MGS canon than Sony's marketing team.
But i hope it succeed, and Home becomes a hit and MS changes the Gold Subscription fees.

Oh, the dreams.
Discarded Couch Sandwich's Avatar - Comment posted on 08/31/2009 14:08
Discarded Couch Sandwich
I saw a UK ad for the PS3 Slim the other day and they seemed to have gotten it right this time around, as opposed to the nonsense they fell on two years ago. The advert pretty much said, yeah, this is a games machine, but it can do a load of other cool stuff you might like too, like your iplayer, vidzone or your photos (which the PS3 does quite well). I've got high hopes for Sony's new scheme right now!

Also, are half of these people in the comments for real?
DinnertimeNinja's Avatar - Comment posted on 08/31/2009 14:10
DinnertimeNinja
Damn it, Jim!

Stop hating on *insert console manufacturer here* and take *insert console manufacturer's* cock out of your mouth and just report the news!


And as was said before, A LOT of things will fail at a $600 price point that might see success at half the coin.

I mean, we could say Sony failed at selling SYSTEMS at $600 so why bother trying now?!
Occams electric toothbrush's Avatar - Comment posted on 08/31/2009 14:20
Occams electric toothbrush
PS3....MORE LIKE PS GAY!!!!!
Space Moose's Avatar - Comment posted on 08/31/2009 14:27
Space Moose
MAYBE SONY SHOULD GO BACK IN TIME AND FUCK OFF!
Electrium's Avatar - Comment posted on 08/31/2009 14:34
Electrium
Confirmed: Sony is definitely out of ideas.

They'd be better off trying a 1950's esque commercial: "BUY the Sony Playstation 3, because it's FUN!" + picture of guy with smiles and thumbs up.
Crunshii's Avatar - Comment posted on 08/31/2009 14:37
Crunshii
Difference it didn't work before: no games, no blu ray movies + vs HD DVD, big ass price and a big ass...

Now?

- $299 Price
- Tons of BluRays + HD-DVD Dead
- Tons of AAA, AA, A Games
- Slim

and honestly, their commercials are 10 times better than the goth crying baby. So I think this time they are going to kill on the holidays.
Spectreman's Avatar - Comment posted on 08/31/2009 14:39
Spectreman
* To be fair is not a bad strategy. The time now is far different from when Sony launched PS3. The price is half ahd the games are better.
Everyday Legend's Avatar - Comment posted on 08/31/2009 14:39
Everyday Legend
You may not agree with Jim's point, but the fact remains - he makes a point.

Here is a company that expects the onw trick to work every single time, without fail, without repercussion. I own all three systems for multiple differing reasons, and it seems that while MS and N want to change the game a little bit and evolve the industry with the changing times, Sony seems to be locked in this "glory days" kind of mentality that inevitably casts them in a rather pathetic shadow.

Seriously, all console manufacturers have faults, this is a known fact and very indisputable at that. However, Sony comes off as the "Uncle Rico" of the industry to me, and it makes me a little sad to see how they refuse to adapt there strategy as a company instead of just adapting their hardware and selling it under the same pretenses that worked almost a decade ago. Times are different, even if the game itself hasn't changed all that much.
Black Nexus's Avatar - Comment posted on 08/31/2009 14:47
Black Nexus
Sony always had the right idea, its just their execution was horrible(also what strandli said).

If they keep showing ads like the recent ones this marketing stratagy should actually work this time.
-PL-'s Avatar - Comment posted on 08/31/2009 14:48
-PL-
I think the reason expressed in the article is a good reason.
Wheatspin's Avatar - Comment posted on 08/31/2009 14:54
Wheatspin
The definition of insanity is doing the exact same thing over and over again, and expecting a different outcome each time. Now I can actually say that Sony is insane. In a bad way.
BahamutZero's Avatar - Comment posted on 08/31/2009 15:04
BahamutZero
uhhh, actually sony's marketing this time around is good. These new commercials are hilarious.

You sound like a fanboy Jim. Careful

http://www.youtube.com/watch?v=OIKZxDirQ-E

http://www.youtube.com/watch?v=GL1xTcQwu-8
ajefferism's Avatar - Comment posted on 08/31/2009 15:06
ajefferism
not only flamebait but BLOGtastic. i'll add to the comments and boost your success!
VWGTI's Avatar - Comment posted on 08/31/2009 15:13
VWGTI
OMG JIM UR LIKE AHHHHHHHHHHHHHHHHHHHH OMG A FANBOY GUUUUUUUUU GUUUUUUUUUUUUUUUU GUUUUUUUUUUUUUUUUUUU UR BIAZ KNOS NO BONDS GEEZE U XBOX FANBOI
Darren Nakamura's Avatar - Comment posted on 08/31/2009 15:31
Darren Nakamura
At least they're not bringing back the creepy baby doll ads. I hope.
Kyle MacGregor's Avatar - Comment posted on 08/31/2009 15:36
Kyle MacGregor
IT ONLY DOES...EVERYTHING!
Deny Everything's Avatar - Comment posted on 08/31/2009 16:00
Deny Everything
unfortunately it does NOT do everything.

no backwards compatibility for PS2
no option to install another operating system
no netflicks or other movie deal (as far as I know)

it's not just funny that they are going back to their old marketing strategy, it's funny because that old marketing strategy doesn't apply anymore. it is so much LESS than "do everything" now then it was in the past.

honestly, a PlayStation 3 add should be a 10 second back-end of a PS3 exclusive title commercial. If they had learned anything from the past, it should have been you don't advertise a console like you would a TV or a computer. You advertise it on it's games.

No one "doesn't know" that PS3's play Blu-Rays or PS3 games. It's obvious. What people need to know are about the games that are coming out for it. PS2 could skimp on that because it's list of exclusives and mascots were much more well-known. There was a long-line of banner carriers for the PS2, so Sony just took that for granted.

Now, flash forward to the PS3. Who are the banner carriers? Kilzone 2? There's no *character* there. Ratchet & Clank? They could be. Watch the trailers, and it's the sort of thing that could easily draw the Pixar crowd. But sadly, they aren't getting the push. Uncharted/Infamous? Maybe, but not really distinctive enough to give the sort of instant recognition that is needed for the job. Anyone else up for the job?

Sony needs to find a face for the console or as far as gaming consoles or it'll always be third in line. It needs someone that can stand next to Halo, Gears, and basically the entire Nintendo cast. People need to know why they are buying the system, i.e. the games that define it. If you buy a 360 you are a Halo fan. If you buy a Wii you are a Nintendo fan. If you buy a PS3.... what?

"It does everything..." aka you are one of those people who buys cutting edge technology even if it going to be minimally supported for the foreseeable future and will become dramatically shorter in a not-too-distant future.

Which is EXACTLY what people who bought a launch PS3 did. They bough cool tech, with minimal support, that has suddenly become dramatically cheaper. This market is much smaller and typically not overlapping the gamer market. And apparently, this is the market they are still going after.
Br0th3rGr1mm's Avatar - Comment posted on 08/31/2009 16:03
Br0th3rGr1mm
Cheeky adds don't sell systems or win over comptetators customers....ask Sega how well that worked when they directed their Dreamcast ad campaign to bash the Playstation. The ads are good, but don't forget to add that it's a great game system with some great games (now).
Vanilla Gorilla's Avatar - Comment posted on 08/31/2009 16:10
Vanilla Gorilla
Hyper Pro Spin is something every company who makes money off of selling their products does.

And it's not like there is no truth to it. Stretching it? How much stretch depends on how much you like the product. But yes, there is some stretching involved. That's also the nature of the marketing game.
Braumeister's Avatar - Comment posted on 08/31/2009 16:11
Braumeister
When you can buy a cheap Blu-Ray player at Wal-Mart for $80 bucks, then PS3 video playback just isn't much of a selling point anymore.

As for streaming entertainment, the PSN interface is crap by any objective standard, and features little more than played-out, bad B-movies from Sony-owned studios.

Jim's right about this one. It's a gaming device, and a decent Blu-ray player. It's good for nothing else.
Kalmah's Avatar - Comment posted on 08/31/2009 16:23
Kalmah
Mr. Sterling, you should also consider that even though they MIGHT be using the same market tactics, that was 2006, this is 2008. Price cut, PS3Slim, less development confusion, Blu-Ray winning HD war, and most importantly a bigger, more varied, abundance of software. 2006 was a slow start for all the consoles, but by now my wallet is crying with all the new amazing games (coming) out. I think it's fair game for Sony to Take-2 here with the advancement they've had since 3 years ago.
Kalmah's Avatar - Comment posted on 08/31/2009 16:24
Kalmah
Whoops, sorry I meant to say 2009 going into 2010... not 2008. I'm living in the past.
SurplusGamer's Avatar - Comment posted on 08/31/2009 16:32
SurplusGamer
Some might argue that internet streaming is winning the HD war, not BluRay.
Jim Sterling's Avatar - Comment posted on 08/31/2009 16:43
Jim Sterling
The price cut certainly factors into it, but this is still confused marketing. Sony can never decide what to market the PS3 as, and after Kaz Hirai spending months repositioning the console as a games device seems to have been a waste of time and effort.
VWGTI's Avatar - Comment posted on 08/31/2009 16:52
VWGTI
@ Jim

If Sony marketed the hell out of Uncharted 2, Ratchet and Clank, Assassin's Creed 2 and the God of War collection this holiday would that change your mind?
Midgetsnowman's Avatar - Comment posted on 08/31/2009 16:54
Midgetsnowman
Exactly what Braumeister said.

The moment of the ps3 being the "affordable" multimedia option is gone.

if I wanted to upgrade to bluray, what compelling reason would there to be to buy a 300 dollar ps3 over an 80 dollar bluray player?

All Sony can use multimedia functionality for now is to give sony fanboys ammo to fling when they need to prove the "superiority" of their console to every other offering on the market.
Braumeister's Avatar - Comment posted on 08/31/2009 17:37
Braumeister
They have this at my local Wal-Mart for $86.

http://www.walmart.com/catalog/product.do?product_id=10825995

Fuck off.
Braumeister's Avatar - Comment posted on 08/31/2009 17:57
Braumeister
You prefer Sony then? $229 for a Bravia.

http://www.amazon.com/Sony-BDPS500-Bravia-Theater-Blu-ray/dp/B001NK9EPS/ref=sr_1_4?ie=UTF8&s=tv&qid=1251759386&sr=1-4


Prices are falling, idiot.
Fifty Dollar Curse's Avatar - Comment posted on 08/31/2009 18:32
Fifty Dollar Curse
Oh, I thought we were going to find out what happened to that fucked up baby.

Seriously, though. I use my PS3 as a "total entertainment device" and it is awesome. Just take the USB cord to my external hard drives and plug them into the PS3 and BAM! Full HD movies, television shows and music for free from the magic internet. It has more than paid for itself.

"Sony needs to find a face for the console or as far as gaming consoles or it'll always be third in line. It needs someone that can stand next to Halo, Gears, and basically the entire Nintendo cast."

Kratos.
Doos's Avatar - Comment posted on 08/31/2009 18:38
Doos
Sony should have two commercials (At least) rocking this holiday season. 1) State what it has that the other consoles don't. Literally say those things. It's got Blu-Ray, Wi-Fi in the box, exclusive games etc. These systems DON'T have those things. Same prices, what's got more stuff!?

Boom, commercial 1. Done.

Next commercial, shows all of the exclusive games only. Lots of video clips of gameplay. Then at the end, have that quick little list of all the stuff it does. Y'know, the Blu-ray etc. Everything bit.

Bam, commercial 2. Done.

Here's an extra one that I didn't need to even get paid to think up.

Number 3, combine 'em both. These systems don't have this, that and the other thing, look at all the flashy lights! CHEAP! WOOOO!

Commercial 3. Done!

Watch the fucking sales climb.
Midgetsnowman's Avatar - Comment posted on 08/31/2009 20:30
Midgetsnowman
@Reborn: hate to tell you this, fucktard, but the average sod doesnt give a shit about buying a 800 dollar surround sound system and a 1200 dollar TV. they want the illusion of being well off without killing their chances of being able to keep their house payment with a simply 9 -10 dollar an hour factory job. Why the hell do you think Walmart is such a big company? because they sell cheap brands of stuff that even someone barely living on minimum wage can pony up the dough for.
brownpig's Avatar - Comment posted on 08/31/2009 20:36
brownpig
Just because a marketing strategy failed for one product doesn't mean it won't be successful for another. There are many, many variables. Who knows... an all in one entertainment system might not gather too much interest at the PS3s launch price...but at 299, maybe it will.
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