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Some Heavy Rain Move Editions missing advertised content photo

It's been happening since April of this year, but hasn't received much coverage. Some users have been buying the Move Edition of Heavy Rain, which promises four pieces of additional content (the "Taxidermist" chapter, soundtrack, theme and "making of" videos), only to find that what's advertised on the box isn't on the disc. 

The issue was brought up on the Sony Europe boards months ago, but customers have still been shortchanged in recent weeks. A few users have been able to have their discs replaced, but here's the kicker -- they had to send the disc to Sony on their own dime, paying extra shipping to fix a problem with a game they already spent money on. That's not exactly cool. 

The Platinum version of the game appears to be the one affected. According to Sony's customer service, extra icons ought to appear in the XMB, detailing the bonus content. On affected discs, only the game is playable, as if it were just a standard edition. 

It should be noted that many of the discs seem to work fine, but there are a number out there with problems, and getting the issue fixed seems more trouble than it's worth. Perhaps it's all part of the artistic experience of Heavy Rain, that sense of loss and emotion. Very meta. 

[Thanks to reader Maxim for sending this in]








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12 comments | showing # 1 to 12
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Janklogs's Avatar - Comment posted on 12/19/2011 08:06
Janklogs
Derp
SirNinjaFace's Avatar - Comment posted on 12/19/2011 08:17
SirNinjaFace
Jason
tuoman's Avatar - Comment posted on 12/19/2011 08:18
tuoman
How far would you go to save the content offered on the box?
Artimecion's Avatar - Comment posted on 12/19/2011 08:51
Artimecion
I had a similar issue as I played an older version of heavy rain on my ps3. Deleting all heavy rain data and patches (except save files) made the extra stuff appear...
VitaminShoe's Avatar - Comment posted on 12/19/2011 08:57
VitaminShoe
it's missing the fun
babypope's Avatar - Comment posted on 12/19/2011 09:25
babypope
I'm happy with any excuse to crap on Heavy Rain.

crapcrapcrap.
BalloonFighter's Avatar - Comment posted on 12/19/2011 10:52
BalloonFighter
Heavy Rain? They should have called it Missing Content.
Comments of the Week here I come.
GoofierBrute's Avatar - Comment posted on 12/19/2011 11:17
GoofierBrute
Ok two questions this story brings up:

1. People are still buying Heavy Rain?

2. WHY?!
LibrarianMike's Avatar - Comment posted on 12/19/2011 11:32
LibrarianMike
The bigger question is: Where is this 'game' that they promise in the package?
EdgyDude's Avatar - Comment posted on 12/19/2011 12:04
EdgyDude
@GoofierBrute:

1)Yes, in my case i at least was considering it but have been held back by the 30$ price tag

2)Just bought a PS3 *shrug*.
BoomingEchoes's Avatar - Comment posted on 12/19/2011 15:57
BoomingEchoes
Add this to the list of things Sony promised and didn't deliver this year.

Seriously, I'm not doing a nit-pick because I like one brand over another, cause that's stupid and trolly, but its impossible to deny that this bait and switch BS Sony's pulling lately is really hard to ignore.

Whether this was a mix up or an accident doesn't really matter -It shouldn't have happened in the first place, nor should the gamers have to flip the bill to make it better.
BrowneyeWinkin's Avatar - Comment posted on 12/19/2011 20:16
BrowneyeWinkin
The greatest hits version is more expensive than the directors cut

Whats up with that?
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