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Shockingly, Ubisoft screws up PC games again  photo

Last week, Ubisoft warned that those customers who did not pirate a number of its PC games would be unable to play them due to a server switch that'd render DRM unusable. Naturally, Ubisoft managed to cock it up completely, with a number of games that were supposed to still work going down as well. 

Anno 2070 and Driver: San Francisco were supposed to be playable during the migration, but have been unplayable since Ubisoft's servers went down. Again, it's worth pointing out that anybody who might've been able to illegally download these games would have zero problem playing them today. This is what you pay for when you buy an Ubisoft game. 

Isn't it nice when a failing solution to an unsolvable problem only negatively impacts those people who were trying not to be part of the problem in the first place? Ah, the wacky world of DRM!

Ubisoft apologises after online server switch snafu [Eurogamer via RPS]








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71 comments | showing # 1 to 50
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next 50 comments

pocky's Avatar - Comment posted on 02/08/2012 08:23
pocky
gg nubs
BobPalindrome's Avatar - Comment posted on 02/08/2012 08:24
BobPalindrome
I've said it before and I'll say it again; buying from Ubisoft makes you a SUCKER.
Fugly Duckling's Avatar - Comment posted on 02/08/2012 08:25
Fugly Duckling
"That'll teach consumers to buy our games!"
flintmech's Avatar - Comment posted on 02/08/2012 08:27
flintmech
UbiSoft doesn't care about the PC. They want you to buy their games on consoles, so their lives can be easier. Intentionally fucking up the PC experience increases piracy and drives sales down, fabricating the appearance of a shrinking PC gamer market, so that they can have an excuse to say "PC gaming is dead" and stop making PC games.
Dhaos's Avatar - Comment posted on 02/08/2012 08:31
Dhaos
dear ub if I have to be "always on" then u should too. Demanding more from customers then your willing to do is absurd.
SebasGR's Avatar - Comment posted on 02/08/2012 08:32
SebasGR
This will keep happenning as long as people keep paying for their games.
crackattackspider's Avatar - Comment posted on 02/08/2012 08:36
crackattackspider
Wait does this mean people buy ubisoft games? I thought they just made sub par wank-stains on the carpet and called them games.
Jinx 01's Avatar - Comment posted on 02/08/2012 08:43
Jinx 01
Are you kidding me? Anno 2070 just came out a few months ago, and Driver was just from September. I would be furious if I'd bought them.

Hell, you could go buy them right now on Steam etc. just to find out they don't actually work. I'm sure Steam Support is going to love having to explain this to people. Maybe Valve and other distributors and retailers will give them some shit over this, as they are the ones who have to deal with angry customers most of the time.
davimore's Avatar - Comment posted on 02/08/2012 08:43
davimore
Digitaly Raped by Manufacturer...
Jinx 01's Avatar - Comment posted on 02/08/2012 08:49
Jinx 01
Wait, on [url=https://twitter.com/#!/anno_en]their Twitter[/url] they said on the 2nd that Anno would not be available during the migration. Recent msgs suggest they may have already fixed the issue.

But even if it's fixed, this shouldn't have been an issue in the first place. Idiots.
sewerraccoon's Avatar - Comment posted on 02/08/2012 08:49
sewerraccoon
Somewhere in a big skyscraper, an Ubisoft exec is sitting in his big chair, stroking his schlong to the thought of people not being able to play the games they paid for. Not only that, he dedicated significant company resources to tracking down the very 50 dollar bill that paid for the only retail PC copy sold of Driver: San Fransisco, and is now using it to clean himself, his desk and maybe the floor up after his wank.

This is what happens when you support Ubisoft. Ask yourself this friends, do you want to fund this?
Street Flighter's Avatar - Comment posted on 02/08/2012 08:51
Street Flighter
'Again, it's worth pointing out that anybody who might've been able to illegally download these games would have zero problem playing them today.'

This situation is so nonsensical it makes my mind feels like the aftermath of a gang bang. I'm not in a happy place with this.
Tahiri's Avatar - Comment posted on 02/08/2012 08:55
Tahiri
I stopped buying ubisoft games when they refused to fix the invert y controls in beyond good and evil hd
Jinx 01's Avatar - Comment posted on 02/08/2012 08:56
Jinx 01
I won't give Ubisoft the credit of being assholes. They're just paranoid idiots who cock everything up.

And it's not like this is new. I can't play my old CD copy of Beyond Good and Evil. The DRM - not the *game* - is incompatible with 64-bit operating systems and crashes the installer (right at the very end of course). Guess what I, a paying customer, had to do to get around this, Ubisoft?

PIRATE IT.
El Conrado's Avatar - Comment posted on 02/08/2012 09:15
El Conrado
Some people got fingered in the Anno...
omicron1's Avatar - Comment posted on 02/08/2012 09:20
omicron1
I called their tech support and told them in no uncertain terms that I felt justified in downloading any not-working titles I had previously bought.
Amazingly, the tech support lady seemed not to realize that pirates could still play all the games...
Skribble's Avatar - Comment posted on 02/08/2012 09:23
Skribble
Never thought I would see the day where A League of Their Own would be referenced on Dtoid. Well played, Mr Andy Dixon.
lokhe's Avatar - Comment posted on 02/08/2012 09:26
lokhe
So I WASN'T imagining that Y-Axis bug in BGAE D: mind blown
Ravaging Rain's Avatar - Comment posted on 02/08/2012 09:28
Ravaging Rain
Yep, piracy is a service problem.
CH Gorog's Avatar - Comment posted on 02/08/2012 09:30
CH Gorog
Hooray for idiotic business decisions!
RaelXX's Avatar - Comment posted on 02/08/2012 09:35
RaelXX
ouch, just ouch
MythArcana's Avatar - Comment posted on 02/08/2012 09:38
MythArcana
The French aren't very good at admitting complete defeat. Expect to see more of their DRM routines in the future.
Scuffles's Avatar - Comment posted on 02/08/2012 09:40
Scuffles
Ubisoft just needs to go down in flames so other companies can view their total and complete failure to respect their PAYING customers, instead choosing to shackle the honest with draconian DRM while only pirates enjoy the games those PAYING customers PAID for.... As a cautionary tale.

Its flat out disguising is what it is.
Drakengard's Avatar - Comment posted on 02/08/2012 09:45
Drakengard
@ Omicron

That's not really all that surprising. Most people who probably work those jobs probably aren't much aware of the lousy worthless practices that Ubisoft does. And let's be honest, admitting that stealing something provides a better user experience isn't something that Ubi is going shout from the mountain tops.
Scuffles's Avatar - Comment posted on 02/08/2012 09:45
Scuffles
Oh I so need to watch that auto correct like a hawk.....

disgusting*
Cudgeon's Avatar - Comment posted on 02/08/2012 09:55
Cudgeon
You could also write "If there wouldn't be rapant piracy, DRM would've never happened".
skullskullskull's Avatar - Comment posted on 02/08/2012 09:57
skullskullskull
oh god that is so bad... will they learn any lessons from that?
Janklogs's Avatar - Comment posted on 02/08/2012 10:00
Janklogs
lol pc gaming
Themuad's Avatar - Comment posted on 02/08/2012 10:02
Themuad
They make lovley games, the designers arent at fault at least. It has to be the top guys pushing for DRM, i could never imagine a programer saying to the team that the game would benefit from being less customer friendly.
PhilK3nS3bb3n's Avatar - Comment posted on 02/08/2012 10:09
PhilK3nS3bb3n
I've never had a problem buying a game and cracking it, just to avoid cd checks and bullshit like this. I may be wrong, but fuck you, I have a receipt.
dtomek's Avatar - Comment posted on 02/08/2012 10:12
dtomek
Meh, one more reason gaming on a PC just isn't worth it for me.
Philosophy of a Ruling Class's Avatar - Comment posted on 02/08/2012 10:16
Philosophy of a Ruling Class
Jeez, this just makes me WANT to go out and pirate their software. When people are THIS stupid I want to punish them, and they sure hate it when people pirate their DRM-ridden games so I want to do that since it'll make their day so bad. It's like cutting off someone on the highway after they were a dick and cut you off.
JUSTICE!
hardy83's Avatar - Comment posted on 02/08/2012 10:23
hardy83
It gets harder and harder to be against piracy in the video game industry.
salamagogo's Avatar - Comment posted on 02/08/2012 10:24
salamagogo
I-think-ill-pirate-and-seed-some-ubisoft-games.And-my-pc-isnt-even-powerful-enough-to-play-any-of-em....mwahahaha
Retrofraction's Avatar - Comment posted on 02/08/2012 10:34
Retrofraction
That is why I have not purchased Ubisoft games that have DRM...

When can companies realize that all they need to do is migrate all distribution through steam with out their crappy DRM?
Snaggletooth's Avatar - Comment posted on 02/08/2012 10:39
Snaggletooth
Do people from steam read this? I would like to suggest that steam implement a feature. I want a box to click that blocks Ubisoft games from showing up in the store. Same for GFWL titles. Or a no 3rd party DRM box. Sometimes I miss stuff like this in the lust throes of a steam sale...
RaginDude's Avatar - Comment posted on 02/08/2012 10:49
RaginDude
"Ubisoft warned that those customers who did not pirate a number of its PC games would be unable to play them"

Great line.
DethLocke's Avatar - Comment posted on 02/08/2012 11:02
DethLocke
@Snaggletoth

Last time I bought a ubi game on steam it was From Dust. The game was beyond broken, and couldn't connect to the ubi servers for most poeple during its launch week. Steam, Which usually does not provide refunds, did so for every person who purchased it. Although we will never see friction on the surface, I'd think that Valve wasn't too happy with Ubi over that.
mix's Avatar - Comment posted on 02/08/2012 11:03
mix
I read reviews about HoMM 6 on Amazon, and they all pretty much stated to not buy and pirate.

Ubisoft has always, ALWAYS been my least favorite company.

I remember buying Splinter Cell for my PC roughly 5-6 years ago and the key code never worked....took me almost 3 fucking weeks for Ubisoft to give me a proper fix, which was "try again" multiple times...I hated them for that experience.
QuartrGuy's Avatar - Comment posted on 02/08/2012 11:12
QuartrGuy
"Why the hell can't I play my game??"
And THAT'S why DRM SUCKS!!
Maniac's Avatar - Comment posted on 02/08/2012 11:23
Maniac
I BLAME PIRACY!
Scuffles's Avatar - Comment posted on 02/08/2012 11:30
Scuffles
@Cudgeon

.... I'd certainly be willing to bet that DRM would have reared its anticonsumer head even if piracy had never been an issue.
Occams electric toothbrush's Avatar - Comment posted on 02/08/2012 11:39
Occams electric toothbrush
@Mr. Andy Dixon: You out-pictured me sir. Well played. I salute you.

imDraxx's Avatar - Comment posted on 02/08/2012 11:40
imDraxx
Ubisoft, Please for the sake of every loyal buying customer. Drop dead.
Taerdin's Avatar - Comment posted on 02/08/2012 11:42
Taerdin
Morons...
kerberos's Avatar - Comment posted on 02/08/2012 11:45
kerberos
@Themuad Thank you! Finally, someone understands that most dev teams on Ubi payroll aren't pushing this poorly contrived DRM.

People saying that Ubisoft should go down in flames simply look stupid. Its clear to everyone that Ubisoft (the Publishing Company) needs to re-evaluate their stance on DRM and distribution to PCs. Does a corporation that employs 1000+ talented developers deserved to implode simply because the upper levels of management have marginalized ONE gaming platform; absolutely not. (and that's all PC is ONE game platform in a sea of other platforms, and we are hardly the largest). To say so paints you in the stereotypical picture of the obnoxious PC gamer who looks down for a high horse of misplaced self-importance. I am a PC Gamer 100%, I haven't purchased a game for my 360 since Red Dead Redemption. I play every game on PC if the option exists. But I also recognize who is truly responsible for this consumer mistreatment, and I understand that a change can be made so that the skilled designers at Ubisoft keep their jobs and PC players can easily access their games legitimately.
Nightsama's Avatar - Comment posted on 02/08/2012 11:46
Nightsama


Piracy: the cause of - and solution to - all of DRM's problems.
qlum's Avatar - Comment posted on 02/08/2012 11:51
qlum
Buying the game does not deny you the option of using the crack which would allow you to play the game still.
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