Note: iOS 9 + Facebook users w/ trouble scrolling: #super sorry# we hope to fix it asap. In the meantime Chrome Mobile is a reach around
hot  /  reviews  /  videos  /  cblogs  /  qposts

Sega warns of 'Sega Pass' database hack

12:50 PM on 06.17.2011 // Nick Chester

Sega has sent out emails to members of its Sega Pass online network to warn of a recent breach of data.

"Over the last 24 hours we have identified that unauthorized entry as gained to our Sega Pass database," the email reads.

The company is still looking into the extent of the breach, but says that a "subset of Sega pass members email addresses, dates of birth and encrypted passwords were obtained." It also makes it clear that of the passwords obtained, none were stored in plain text.

Additionally, no personal payment information was obtained as the company uses "external payment providers."

Hacker group Lulz Security, who has been behind a recent wave of online attacks, says it's not responsible.

"Sega, contact us," it said on its Twitter account, "We want to help you destroy the hackers that attacked you. We love the Dreamcast, these people are going down."

The full email to members Sega sent out to Sega Pass members can be found below.

Dear [User],

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on [email protected]

[Thanks to everyone who sent this in!]


Nick Chester, Former Editor-in-Chief (2011)
 Follow Blog + disclosure Tips
Editor-in-Chief @ nick at  more   |   staff directory

 Setup email comments

Unsavory comments? Please report harassment, spam, and hate speech to our community fisters, and flag the user (we will ban users dishing bad karma). Can't see comments? Apps like Avast or browser extensions can cause it. You can fix it by adding * to your whitelists.

Status updates from C-bloggers

Jiraya avatarJiraya
Some Black Friday artwork arrived today ! [img][/img]
Lawman avatarLawman
Black Friday is getting to me. All these games I kinda, maybe want that are at anywhere between respectable and deep discounts, but I'm not sure if I want to bite. I'm wondering if Godzilla's worth $12? After checking review scores, I'm not sure.
Amna Umen avatarAmna Umen
Mission complete![IMG][/IMG]
Serethyn avatarSerethyn
Black Friday slowly seems to creep its way onto Continental Europe, but I'm not complaining! I managed to get my grubby little paws on a new physical copy of The Wonderful 101 for €20! Thanks, America!
Archelon avatarArchelon
Community Question: Since I missed yesterday, I am going to do something a little different today. Are there any questions you would like to ask me for a change? If so, please feel free. I may add a second Community Question later today, as well.
RexterNathan avatarRexterNathan
Isn't PES 2016 Free-to-Play model just the demo with extra crap thrown in?
Fenriff avatarFenriff
Damn Gumo, you cold as fuck. [img][/img]
Atleastimhousebroken avatarAtleastimhousebroken
While partially responsible for one of the biggest jokes in the metal, Cold Lake by Celtic Frost, Curt Bryant is doing the soundtrack to the game Slain!. I'm digging the shitty garage band vibe.
LinkSlayer64 avatarLinkSlayer64
How is the Lightening thread STILL GETTING COMMENTS!?!?!? P.S. I am trying to make Chex Mix, but we lost my special recipe I custom designed. sucks man.
Torchman avatarTorchman
Got a deal on a Surface Pro 3 model that I wanted. Now I just need a deal on a PS TV in Canada and I'm golden.
FlanxLycanth avatarFlanxLycanth
If you in the UK, don't have a PS4 and don't mind buying used/display goods there's a few reconditioned PS4 (12 month warranty) on amazon for £199.
SirDavies avatarSirDavies
my dilemma this black friday is a PS4 for bloodborne and little else or like half the games on my steam wishlist. I know in my heart which one I'm going to pick.
El Dango avatarEl Dango
"You had all the lasagna you could ever eat, yet you kept going!" "This isn't about the lasagna anymore, Jon, and I didn't come this far just to quit! Tonight, I'm making sure my name will go down in history!"
Pixie The Fairy avatarPixie The Fairy
Got DeSu2 Break Record from GS' Black Friday sale ($29.99). Love the Arrange CD. It's been far too long since I heard Meguro do something that wasn't tied to Persona. Also grabbed an extra copy of Freedom Wars since they were $5.
Jed Whitaker avatarJed Whitaker
Haven't been around a few days. Getting over a cold and working on a review for Superbeat: Xonic on Vita. Starting to feel better, I think / hope.
inspavo avatarinspavo
Solar Pony Django avatarSolar Pony Django
So I'm almost done with my first play through of Undertale and... It's okay. It's in no way bad (and I'm enjoying it more than Fallout 4 which in also playing) but feel... It was overhyped I suppose? Not sure really... Maybe a second play though will help
Agent9 avatarAgent9
Sometimes I wonder why I care. To simply have more vitriol and misery as my reward, to suffer ingrates and fools. That in all I do I'm never afforded the same respect or kindness. Let it be then, and let pain follow. I'm done with this shit.
Mike Martin avatarMike Martin
I was telling this dead baby joke at dinner tonight, and this lady I don't recognize says, "I'm sorry. That joke isn't funny to me, I have two dead children." At this point, I went over my options in my head and settled with telling her the joke twice.
CoilWhine avatarCoilWhine
I really wish the slowpokes at Microsoft would add Forza Horizon to Xbox One backwards compatibility.... It's my favorite racing game. And the soundtrack is honestly flawless.
more quickposts



Invert site colors

  Dark Theme
  Light Theme

Destructoid means family.
Living the dream, since 2006

Pssst. konami code + enter

modernmethod logo

Back to Top

We follow moms on   Facebook  and   Twitter
  Light Theme      Dark Theme
Pssst. Konami Code + Enter!
You may remix stuff our site under creative commons w/@
- Destructoid means family. Living the dream, since 2006 -