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SEGA: SOPA is generally caused by bad installs, junk data photo

While many publishers are remaining silent on the issue of SOPA and its potential negative impact, one company is proud to speak out against the nefarious anti-piracy bill. That company is SEGA, and we are proud to stand by it. 

One Hot Blooded Gaming reader sent SEGA an email containing my own pre-written letter about SOPA and the ESA's support of it. As you will see from the response, SEGA took this customer's concerns very seriously, offering some amazingly sound advice on how we can better combat the bill. 

"Generally these issues are caused by bad installs or junk data that's stuck in the system's memory," replied SEGA. "The first suggestion would be to perform a hard reset on the device. It's best to attempt this any time you experience performance problems with your device or have an app crash. If that doesn't work, it's suggested you uninstall the app, perform a hard reset, reinstall and then perform one more hard reset before launching the game.

"If you're (sic) problems continue, please let us know."

SOPA is still waiting to be passed, so I'd say the problems have indeed continued. Feel free to let SEGA know that resetting your devices failed to stop this bill being any less stupid!








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Jim Sterling serves as reviews editor for Destructoid.com, head of the Podtoid podcast, and produces a number of news stories, original features, one-of-a-kind videos. With his passionate argumentative style, controversial opinions, harsh delivery, and dedication to brutal honesty Sterling is a name that you can't help but recognize. Likes PS2, iPod Touch, Silent Hill 2, Metal Gear Solid, Dynasty Warriors 3 Meet the rest of the team



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84 comments | showing # 1 to 50
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next 50 comments

BobPalindrome's Avatar - Comment posted on 01/12/2012 12:48
BobPalindrome
Well, that's odd.

By the way, Jim, you should check out the First Church of Atheism. You can become ordained just by signing up! I'd like to see you announce your membership in the clergy in a Jimquisition! =D

www.firstchurchofatheism.com
Jared Ari's Avatar - Comment posted on 01/12/2012 12:49
Jared Ari
I'm resetting my Sonic game repeatedly but it's not working!!! HELP!
Forsakeneyes's Avatar - Comment posted on 01/12/2012 12:50
Forsakeneyes
A church devoted to Atheism? That's so, so horribly wrong...
Adam Duffles Duffield's Avatar - Comment posted on 01/12/2012 12:51
Adam Duffles Duffield
SEGA is fast becoming my favourite gaming company
H3xidecimal's Avatar - Comment posted on 01/12/2012 12:51
H3xidecimal
So Sega thinks we should reset congress? Can anyone really say they disagree with that?
kidplus's Avatar - Comment posted on 01/12/2012 12:51
kidplus
SOPA=junk data but we knew that already.
N7's Avatar - Comment posted on 01/12/2012 12:52
N7
This is just some idiot in India misreading a script to send to customers. But fuck it, it is pretty funny.
hardband's Avatar - Comment posted on 01/12/2012 12:53
hardband
Damn, that made me laugh so hard xD
Theplayer131's Avatar - Comment posted on 01/12/2012 12:54
Theplayer131
I find nothing wrong with this.
CelicaCrazed's Avatar - Comment posted on 01/12/2012 12:54
CelicaCrazed
Oh Sega.
dtomek's Avatar - Comment posted on 01/12/2012 12:54
dtomek
SOPA does need a hard reset. It has been plagued from the beginning by an improper install and only made worse by way of junk data stuck in memory.

SEGA's automated tech-support is spot on here.
Chongomaster's Avatar - Comment posted on 01/12/2012 12:54
Chongomaster
Baaaawww! Jim and Sega love each other, really.
dtomek's Avatar - Comment posted on 01/12/2012 12:57
dtomek
Also, fuck you Mexican Zebra. I'm stuck at work with nothing to eat and those pictures are enough to make me believe for a fleeting moment that food purchased at Sonic is something I would actually choose to ingest.
BoomingEchoes's Avatar - Comment posted on 01/12/2012 12:59
BoomingEchoes
Oh Sega! How you no read?

Does make me wonder something though: Whats D-toids relationship going to be like with a company like Sega if this gets approved. Like.. Right not things seem to be in good standing, but I can't imagine that there won't be some sort of ill will somewhere for them (or any company) backing it.
Rammstein's Avatar - Comment posted on 01/12/2012 12:59
Rammstein
How is this news, Jim?

Ace829's Avatar - Comment posted on 01/12/2012 13:01
Ace829
I am utterly confused.
Monodi's Avatar - Comment posted on 01/12/2012 13:04
Monodi
YEAHHHHhhhh... wait what?
psycho terror2's Avatar - Comment posted on 01/12/2012 13:06
psycho terror2
@ AMexicanZebra

i could really go for a number 2 burger right about now.

...wait, what?
Jim Sterling's Avatar - Comment posted on 01/12/2012 13:09
Jim Sterling
"How is this news, Jim?"

Silly question is silly.

This is a game blog. This is a blog post about something related to games. You want just news, the BBC is great for that.
Chris Carter's Avatar - Comment posted on 01/12/2012 13:11
Chris Carter
[img]http://www.insidefortlauderdale.com/menus/sonic_menu.jpgp/img]
Nic128's Avatar - Comment posted on 01/12/2012 13:13
Nic128
Well, turning things on and off is my first choice for devices that stops working.
Jared Ari's Avatar - Comment posted on 01/12/2012 13:13
Jared Ari
Just keep resetting, Zebra. I think it's working!
AMexicanZebra's Avatar - Comment posted on 01/12/2012 13:13
AMexicanZebra
@Magnalon your doin it wrong
Chris Carter's Avatar - Comment posted on 01/12/2012 13:13
Chris Carter
I fail as hard as SEGA.

BoomingEchoes's Avatar - Comment posted on 01/12/2012 13:14
BoomingEchoes
Jim, bunch of those emails you have on that linked page are still Mailer-Deamon'd back or just getting a reponse to the tune of "this email won't be used any more as of (date)". Its the same ones people mentioned in the comments of your linked article.

There any alternatives?
OrangeArmy's Avatar - Comment posted on 01/12/2012 13:14
OrangeArmy
So I guess my copy of Sonic Dimensions freezing so much is caused by bad legislation?
PixieBlur's Avatar - Comment posted on 01/12/2012 13:19
PixieBlur
Maybe it's some kind of riddle? Like they know exactly how to stop SOPA but because of business stuff they can't tell us directly?
DeathToZippermouth's Avatar - Comment posted on 01/12/2012 13:23
DeathToZippermouth
I think "junk data" is code for "corrupt congressmen" and "hard reset" means "new congress."
maycausecancer's Avatar - Comment posted on 01/12/2012 13:24
maycausecancer
JERMALIZEM!!111!!!!11!1!1111!!!!!
mix's Avatar - Comment posted on 01/12/2012 13:26
mix
EA does this all the time, write in and tell them what you have tried to do to fix the problem and you get a canned response telling you to try what you have already tried.

FUCK shitty support in the ball-gina.
Dixon Cider's Avatar - Comment posted on 01/12/2012 13:29
Dixon Cider
<img src="http://pic.epicfail.com/wp-content/uploads/2010/08/sonic-drive-in-fail.jpg" />
sohei's Avatar - Comment posted on 01/12/2012 13:30
sohei
Our current Congress is definitely a bad install.
BobPalindrome's Avatar - Comment posted on 01/12/2012 13:33
BobPalindrome
@sohei OOOOH, BURN
Dixon Cider's Avatar - Comment posted on 01/12/2012 13:35
Dixon Cider
<img src="http://pic.epicfail.com/wp-content/uploads/2010/08/sonic-drive-in-fail.jpg">
Dixon Cider's Avatar - Comment posted on 01/12/2012 13:36
Dixon Cider
^I must be a dumbass or something^ how do i get my pic to work?
Fugly Duckling's Avatar - Comment posted on 01/12/2012 13:41
Fugly Duckling
"Uninstall the App"? Well, I'm glad we agree, Sega! Revolution time up in this bitch!
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