6:30 PM on 12.17.2011 | Alex Bout
Lately, we've been doing a lot of articles covering PC hardware that require basic knowledge on how to build your own computer. However, one option I often overlook is pre-built computers by companies such as iBuyPower. Today, I'm going to review the iBuyPower HS11: a holiday special made for gamers who want a good deal, but at the same time, are not interested in building the computer themselves.
These are the system specs I received from iBuyPower:

One problem that often occurs when dealing with computer companies of this nature is that while they do include quality components -- the i5-2500K, for example -- there can be a distinct lack of brand names on some of the other components. This lack of exact model allows the company to use cheap components that don't necessarily have the best quality track record, which can leave you potentially with a blown power supply or a leak in the liquid cooling system (Okay, unlikely, but still possible).
Not a bad case, but it's not a good case either...
At first glance, you can tell it's a pretty cheap case, but it is more or less standard for a midtower. There are three USB ports on the front, including ports for SD cards, along with your typical 5 1/4" drive bay. There are four thumb screws attaching the side panels to the rest of the chassis and a total of five ventilation grates on various parts of the case.
To begin, let's take a look at the front. The entire front is on a somewhat raised platform, which under closer inspection, is a front ventilation panel. However, it's more or less useless, as the air circulation is poor to begin with and the front ventilation just ends up being another way for dust to get into the system and gunk things up. The ports are all in convenient places, except for the top audio/mic and USB ports. While it's not a big deal, cords from headsets, USB devices, and the like are liable to be in the way when you open up the DVD drive. All in all, though, good placement on ports.

One thing that really kills this case for me is the lack of a good power button; I actually thought it was the circle the plastic mold leaves on cheap toys upon first glance. When the computer is off, it's not very obvious that it's the power button, as it has no visible marking. In fact, the only difference between the power button and the reset button is a small change in size. When the computer is on, the power button is lit up by a small white light that shines around the outside of the circle, and the hard drive light is a small dot in the middle of the reset button. I feel like some more thought should have gone into the power button, or at least some impression on it with a power signal; I've seen better layouts on ten-dollar cases.
Although it doesn't matter as much to people who won't be tinkering around inside, this case does have decent room to move around in compared to other midtower cases, but it still suffers from a distinct lack of space compared to a full tower (This may be obvious to some, but it needs to be said. People's fingers only come so small).
You can't go wrong with the Intel Core i5-2500K
I've said this before and I'll say it again: the i5-2500K is one of the best deals out there for a processor in terms of balance between power and price. While there are good AMD solutions available, I would venture to say that for your average gamer, this is really the only Intel processor you should consider unless you have an extra hundred bucks to blow on the i7-2600K, which is the next level up. Of course, everyone's situation is different and if you do need the extra processor power, I am in no way saying you shouldn't get a more powerful one.
In case you aren't caught up with your computer hardware, the i5-2500K is a quad-core processor that is priced a little over $200 on most sites. Although this processor doesn't support hyper-threading, many gamers do not necessarily need the power supplied by hyper-threaded machines.
Powerful graphics card, but a bit on the noisy end of things...
This computer comes with an NVIDIA GTX 570 that holds not one, but two fans. With the extra fan comes added cooling as well as noise output. When idling, it is relatively quiet, as it should be, but when you load a game such as Battlefield 3 or Skyrim, it sounds like a small plane is taking off. Despite the noise, this card is quite powerful and is able to take all the games I tested (Battlefield 3, Skyrim, Deus Ex: Human Revolution) all on the highest settings -- but more on that later.

I have mixed feelings about this card, because while it is superior to the GTX 560 Ti, I'm not sure as to whether or not the extra $200 is worth the performance increase. Personally, I would go with the GTX 560 Ti over the GTX 570 because it's not worth it to me, or I would go all the way and get the GTX 580 if I wanted to step the performance up from the 560.
This is an overall powerful graphics card, but not necessarily the most price efficient (Not to say the GTX 580 is, but it does offer a decent performance boost over the 570, and a sizable one over the 560). For someone looking for more power, I would recommend using two GTX 560 Tis in SLI, which would offer as much power as the GTX 580 for slightly less money.
A little iffy on the Seagate from personal experience
The IBP computer I got came with a 1TB Seagate Barracuda 7200RPM hard drive, which is relatively fast for an HDD. It's hard for me to treat this drive without bias based on past experience and that my current computer runs on a RAID array of SSD, but as far as I can tell from the short time I've used the drive, it's perfectly fine.
As I said in the last paragraph, I'm not very fond of Seagate drives, and with reason. Out of six Seagate drives I've had in my life, all six have died within a year (if not within the first six months). I understand other people may have experienced better results, but I have not and have lost faith in the company. Again, that is not to say that Seagate isn't a good company, it's just saying that I've had the bad luck of receiving six faulty drives in a row.
8GB of Corsair XMS3? Sounds good to me!
When it comes down to RAM, Corsair is one of the best companies to buy from. Although you can change the speed, the increase isn't very noticeable, which leaves quality measure up to the longevity and the consistency of the RAM. Corsair has both, and if you happen to get the bad unit of the bunch, it can be exchanged without a second thought.

Coonix's website doesn't even publicly sell an 800W power supply...
This computer comes with a Coonix 800W power supply, which is all fine and dandy, but I couldn't find anywhere that sold the same model power supply. In fact, Coonix's website doesn't even have it on their product list! You have to wonder why that is, and if it's a quality product or not being that there's no documentation.
Even though it's a phantom power supply, it seems to be of at least decent quality on the surface. The power cords have sleeves on them, which is a big plus in my book because it keeps the computer clean looking, and there's a nicely sized fan on the bottom of the unit. However, the fan placement does bother me somewhat. Because the fan is on the bottom, it doesn't allow very good air circulation from the power supply. It would be more understandable if the case had longer legs to allow for more air to get underneath the unit, but the case's legs are only about a centimeter high. If for some reason you put your computer on a carpeted floor, it could cause heat problems. I haven't tested this myself, but just be warned.
And now for the mysterious liquid-cooling device with a cheesy blue light...
I seriously have no clue what brand or model the liquid cooling is. There's no markings on either the fan or the socket that would say what brand name or give any hint. However, you can't argue with the results. It idles around a balmy 30 degrees Celsius in a cool room, and hovers around 50-60 degrees Celsius depending on the temperature of the room at the time. The cooling system didn't come fully filled (meaning there was air in it) and made a constant gurgling sound as the liquid and air traveled through the pipes. So, right from the start, I needed to fill it up with more distilled water to get rid of the noise. To be honest, I don't know what exactly is inside the liquid cooling, and just assumed it was water because I didn't want to buy anything else. Yet another reason why having no documentation on the liquid cooling is a bad decision!

As for the blue LED light in the liquid cooling, it seems random that it's located there, as the only way you would see the light is through the small ventilation grating on the side or from above; the case clearly isn't designed to show off the innards. To top it off, the light is covered by a cloudy plastic cover, which makes it look muddy and sloppy. I'm all for LED lights on the inside of cases, but this doesn't even look good.
Benchmarks
I ran a few games to see how this machine performed as a gaming system, but I decided not to go through the trouble of running individual benchmarks for each component as I normally would because this review is over how the system works together as a whole instead of many separate components.

As I mentioned before, I decided to test the frame rate of three games running at 1920x1080: Deus Ex: Human Revolution, The Elder Scrolls V: Skyrim, and Battlefield 3. The IBP system held up well against both Human Revolution and Skyrim on the highest settings at around 50-60 FPS and 40-50 FPS, respectively, depending on what was going on in the game.
In Battlefield 3, however, I began to see some irregularities: while the gameplay ran smoothly at around 30-40 FPS, some clipping started occurring in the cut scenes. I noticed that parts of faces and scenes would begin to artifact (distort) when on ultra settings, which was a big heads up that things were not going as well as the FPS counter showed. As iBuyPower.com suggests, high settings are probably the highest you want to take Battlefield 3 without some noticeable artifacting, though it should be noted that gameplay was perfectly fine on ultra. Cut scenes were the only place where this happened to me.
Price Comparison
Here's what I assume a lot of you are reading for: whether or not building the same computer on your own is cheaper, or if buying from iBuyPower makes more sense. Looking elsewhere for individual components, this is what I came up with.
| NZXT Source 210 Case | $39.99 |
| Intel Core i5-2500K Processor | $233.95 |
| Mysterious Liquid Cooling | $40.00(?) |
| Gigabyte Z68 Motherboard | $99.99 |
| Corsair XMS3 8GB RAM | $39.99 |
| EVGA GTX 570 Double Shot | $364.99 |
| Miscellaneous DVD/CD Drive | $19.99(?) |
| Seagate Barracuda 7200RPM 1TB HDD | $121.95 |
| Coonix (Undocumented) 800W Power Supply | $41.99(?) |
| NZXT USB Hub | $19.28 |
| Windows 7 Home Premium 64-bit | $99.99 |
| Total: | $1122.11 |
So, in the end, it seems as though the iBuyPower computer does indeed come out on top in terms of price by $122 based off my estimated prices for the parts I didn't have exact models for.
Let's take some more things into consideration. For instance, given the current power consumption of this computer, an 800W power supply is unnecessary. Instead, a 700W or 650W would cut it, so you can cut off about $10 right there or more depending on which power supply you look at (assuming they are equal quality and brand-name units). There are also a few other things that could be changed with little to no effect on the system: one being the liquid cooling. Unless you intend on heavily overclocking, an air cooler will be more than enough, which takes off another $20 from the price tag. Adding to that, getting a normal (one-fan, non-superclocked) EVGA GTX 570 will knock off another $25, making the total discount $55, which is obviously not enough to make it an even game.

The iBuyPower computer wins this one, hands down. Sorry to all you computer builders out there!
Bottom Line
You can't argue with the price iBuyPower offers. For $999, you get the i5-2500K, EVGA GTX 570 Double Shot, 8GB of Corsair XMS3 RAM, and the rest of the components discussed earlier in the article. To top it off, Windows 7 Home Premium 64-bit and a cheap keyboard/mouse are both thrown into the mix.
Despite my typical distaste towards pre-made computers, it is undeniable that iBuyPower offers a superior deal -- due to their bulk ordering and ability to obtain components cheaply -- and, therefore, deserves a positive review. I recommend iBuyPower's holiday special computer if you are in search of a new computer, because it is one of the best deals you will find out there. Be it for yourself, or a (really, really nice) present for someone else, this is a good buy and worth the money.
Along with being a good deal to begin with, you also get some free games with the computer: Batman: Arkham City and Just Cause 2. Paired up with the deal the computer is already, this makes it a complete steal. If you are looking for a new computer in this price range, I would not pass up the offer.
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I got some great bells and whistles to like 16GB's of Ram, 32GB SSD for intel smart caching long with 2TB SATA III 6GB/S 7200RPM 64MB Cache :D
I ended up just running dual 6850's though for graphics, met all my higher end needs atm for half the price. I'll end up just running 2 560ti's next year or something when those come down lower in price likely. So far i'm loving the new machine :D I really think the "Build" sites are the future. Great great prices.
Just sayin'.
But the Xbox is sooooo dated mannn, who cares if you can get stuff that looks good (and more of it) when the computer looks the best mannnn.
/sarcasm
I agree with your comment on the power supply. In fact, if the PSU is 80Plus Bronze rated or better, even a 500W or so is more than efficient. Actual power draw is probably in the ~400W range.
At the same time, I wish I could compete with that pricing (I run a tiny PC company).
Just sayin...
I'm sure I could find the exact specifications for around $750-800, but I wouldn't hesitate to recommend this to anyone. Hell, my last PC was an Alienware just because I couldn't stand dealing with wires.
I remember it was that way 10-15 years ago. For a few years, Maxtor was gold, but only a few years later Maxtor was the bottom of the barrel. Western Digital would be bottom of the barrel, but a few years later it was suddenly considered to make some of the most reliable.
I was just wondering if HDD manufacturers still had such big shifts, and just how far apart were the Seagate problems?
My PC is half a year old. When I built it:
I7 2600k
Radeon HD 6870
8gb ram
1.5tb hdd
750w power supply
And this beautiful monster: http://www.newegg.com/Product/Product.aspx?Item=N82E16811119233
Half as much on the GPU; a bit more on other things; runs everything short of Witcher 2's 2x-resolution mode. $910.
So, summary of evaluation: While you may not be able to find those parts for cheaper, you can most certainly find almost-equivalent ones for significantly less.
Which, I believe, makes the top-tier PC range $900-1000 in median price. $700-800 for the mid-high tier, and getting down to $500-600 for midrange. For console-level games (Read: Running games on console-equivalent settings), feel free to buy a budget microtower and stick in as big a (sub-$100) card as its power supply will take. Projected price: ~$350.
Frankly, I know the article is sportive, but it sheds a pretty negative first impression on an otherwise pretty great builder. Specially when almost every complaint isn't about the build itself but the components that went into to it. IBP has bad taste when putting certain parts into an "out of the box" solution for people who may not know RAM from a hole in their ass? I don't believe so. They're selling convenience here, not something that needs to be installed in NORAD. If you want better, then look into their more "pick and choose" custom builds.
Blame the component manufactures for your gripes, and maybe even do a full review of each product if you really want (this article read like a component review any way). Don't like the way the video card sounds, well, it looks like an EVGA, so that's a knock against them, not IBP.
Yeah, they went and took the cheapest case they offer. But its a perfectly serviceable case and your only really having issues with things TONS of cases in that price range have. HAF912 (which I just used in my new build) has more or less the same issues, at least with USB/Mic/headset ports -but that's superficial and is WAY better then if the ports were at the bottom or mid sections of the case like many others have them.
Every site like IBP will have similar benchmarks for Battlefield and lets be honest with ourselves, the game is a resource hog. Its no wonder there were issues here. Its not like IBP sugarcoated it, the site says it should only run great as a certain setting and doesn't claim it to be higher then it really is. Its not IBP or component makers faults for this, Blame EA.
As for the cooler -they've been giving that thing away in system for free FOR YEARS now. My roommate bought a custom system from them 2 years ago (which is why I can praise IBP, I helped put it together on the site and helped them set it up when it came to our house -no problems ever with it, and they're still happy) and it came with a free -no name- cooler and its been amazing since day one. Now, if you want some insight, the cooler might be an OEM from either Asetek or Corsair (yes even if it doesn't look like, or say, either brand) I had done some research into coolers and found one (or both) to supply to IBP. Not saying I'm 100% correct but if you look at IBP's custom building pages there isn't too many choices to pick from -this could be why.
And the PSU -Be more afraid of the next-to-no-name-brand and not the fact that they don't have this particular model on their website. Seriously, stock can come and go from a manufacturers website every other week if they really wanted to, you can't go by that as a positive or negative for any thing. If any thing, IBP bought a bunch of these, had far too many, and decided to turn a profit on them. They're probably just getting rid of overstock.
Ultimately -like I mentioned earlier- is that your buying convenience. You don't have to guess to hard on what ram or card to buy-its all right there for you. If your saving 100+ on it then your REALLY making out like a bandit. Also, I'm willing to bet its also got a 3years service, 1year part lifetime phone support warranty on it -which means YOU don't have to rip your hair out if it does combust on you, like you would if you built it yourself. That level of comfort goes a long way.
They make monitor's and the case/motherboard tray? :P
Also if anyone's looking into buying a prebuilt computer (US dunno bout Canada :<) try cyberpowerpc.
Regardless, you can't really go wrong with them.
Trust me, I understand, and I personally do not like iBuyPower either. If you couldn't tell going into the review, I was very much against it and dislike(d) this computer quite a bit.
Honestly, I would never go to DigitalStorm simply because I'm not going to pay a "premium" as you say for someone to put a square peg in a square hole. While I respect your opinion that you don't think I did enough research on this, I assure you I did. While iBuyPower or my article does not suggest it, I ran stress tests on this system (Prime95 for the CPU and 3DMark on the GPU along with another one I can't remember the name of this late at night). Again, thank you for your response and I hope you know that I join you in your outrage against companies such as iBuyPower, but I must say that the computer as a bundle is a good buy, even if you disassemble it right away for the parts.
@AiurProtoss (Post 2)
Sorry, but holy shit! Did you go out and get drunk and then in a drunken rage become a maddened troll? While our articles generally miss some facts, I would like to think we are generally a very credible source in that we (almost) always cite our sources. Also, because we are a blog, it allows us to post articles without fear of angering a gaming sponsor, which is why we are still the largest (and greatest) independent gaming website in the world. Adding to the fact that you are one of the people who are, "the worst wretches in the gaming community," this is the Internet. If you'd like to see the true worst, I assure you that you can find worse on 4chan. I apologize you think we are unprofessional, but I don't believe my article in particular deserves to be called trash. It is true that iBuyPower has a bad reputation for veritable reasons, but the 11 tests I ran all suggest that this is a legit computer and works. While I can not guarantee things such as the power supply, which I'm determined will fail within the month, I can vouch for at least the video card, CPU, and RAM. If you ever read this, I apologize for not offering you a better reading experience. Please troll on.
its cool because it has red lights so you should like it duh
You're what I like to call a liar.
I've had two IBP computers. Two best computers I've ever had, frankly. I've never spoken to anyone in China, or any other foreign country, on any call. The one problem I had with my current PC, we weren't sure if the mobo had gone bad or if the heatsink was toast, so the guy sent me both, and I only had to send back the one I didn't need. Turned out to be the heatsink, thank god.
Granted, I wouldn't go with one of their base models, and I selected all name-brand components, but priced against Newegg, ordering my build from IBP came out to less than $100 difference, and that wasn't counting the free shipping and rebates, which probably made the actual cost virtually the same.
After my experiences, I'd recommend an IBP in a heartbeat.
Removed the "6 port internal expansion". Junk.
Set CPU cooling to air. Liquid cooling is overkill unless you're going for e-peen.
Set the motherboard to the ASUS. No price difference, and I like ASUS brand better.
Set the hard drive to Corsair Force Series 3 F60. A SATA 3 SSD is one of the biggest general purpose upgrades you could put into a PC these days.
No data hard drive. Why? Because ibuypower is trying to gouge with $176 for a 1TB drive. You can easily find cheaper deals elsewhere and put that drive into the PC later.
Set the power supply to 750W Thermaltake TR2. Decent brand and not some no name power supply that will burn out in a year.
Total is $938. Add in the $100 or so that you'd need to get a 1TB data drive and you're at about $1038 with an added SSD and better power supply. The difference between a SSD and non-SSD system is like night and day.
If you add the cost of most people's PC/Mac to the cost of their console, it's probably over $1000. Nevermind how many 360s or PS3s they've had to buy because they keep breaking. And if you like to buy your games, gaming on PC probably saves you at least a couple hundred dollars a year.
Granted, it's not for everybody. There are some great things about consoles. But PC gaming is only expensive if you want it to be. I'm a PC gamer because I find it to be *cheaper*. Plus I enjoy the modding and the extra control you get over the experience.
Quit trying to justify the reasons why you can't afford a PC gaming rig. It's pitiful.
Furthermore, Google the company. What you will find is an extremely polarized spectrum of opinions. While there are a some that like Ibuypower, they generally fall into the "didn't have any problems" type. Once there is a problem, most people had horrible experiences with the company when trying to resolve it. And the mark of a good company is how well they handle bad situations.
Again, Google it. You'll find an awful lot to support AiurProtoss, and you'll also realize how lucky you have been.
"If you ever have a problem with your system you talk to someone in China, and ship your PC off to China."
Hmm. Let's see. Over the course of two PCs and several phone conversations, I've never spoken to anyone in China. Every single person I've ever spoken with was an American, or else they were absolute geniuses at language. What the AiurProtoss said was untrue. Not even close to the truth. How is that not a lie?
In retrospect, I suppose I didn't cover this nearly as much as I should, being it's an incredibly handy thing, and for that, I very much apologize!
The way the NZXT expansion works is that it's a smaller card that (in this case from iBuyPower) is velcro'd to the side of the case. It then hooks into an internal USB port. On the expansion, you can plug in both your wireless and your bluetooth adapters along with supplying power and input to USB ports such as ones on the front of the case. It sounds very much like the "elegant solution" you've been looking for. Let me know if it works out for you!
@Pokota
While I believe it's a little harsh to call people liars, I believe that with companies such as iBuyPower, it's a real hit or miss. Just as it's a gamble using a no-name brand power supply, as IBP did, it's a gamble going with iBuyPower knowing they use no-name brands that their computers will last. Because of this, I tend to stray away from companies such as these in favor of building my own computers with much less of a gamble.
You're kidding right? "Can't afford" and "don't need" are completely different. Keep on toolin around though.
Yeah, spending money on other things besides a "decent" gaming rig is just silly. Only pitifull people do that, I mean why bother buying a pc at all right lolzurs.
/sarcasm
No, it's just a glorified, overpriced USB hub that sits inside your case instead of outside. No it can't take PCI cards. It's junk.
I've also had an extreme bad luck run of bad seagate experiences (5 out of 6 failed. One was even a failed replacement of a failed warrenty replacement), even from drives that were rated most reliable of the pack at the time.
Conversely, i've had a few maxtor drives at their apparent most unreliable period and had utterly perfect reliability from them...
Worth noting that hard drives are one of the few remaining PC parts reliant on a mechanical subsystem. So as the most unreliable component in a modern PC, them failing is not a huge surprise, the reliability you'll experience is a large part sheer lottery factor.
Backup your data and/or use a redundant RAID array if you have important data
I've also had an extreme bad luck run of bad seagate experiences (5 out of 6 failed. One was even a failed replacement of a failed warrenty replacement), even from drives that were rated most reliable of the pack at the time.
Conversely, i've had a few maxtor drives at their apparent most unreliable period and had utterly perfect reliability from them...
Worth noting that hard drives are one of the few remaining PC parts reliant on a mechanical subsystem. So as the most unreliable component in a modern PC, them failing is not a huge surprise, the reliability you'll experience is a large part sheer lottery factor.
Backup your data and/or use a redundant RAID array if you have important data
Personally, I've built my computers for the past 10 years or so. On the other side of the coin, these boutique computer builders offer a service that is needed for a large chunk of the population and are typically more friendly and offer more options than a base box from dell, hp, compaq...or whatever best buy throws at people. I would probably put Falcon Northwest(gorgeous computers) as the best, followed by Digital Storm (they've been killing it lately).
To simply write off companies due to preconceived biases is ludicrous and this article has a lot of false information based upon personal preference. Brands evolve, companies improve...and honestly I read the last few 'PC' articles from this cat and he's flat been wrong on a lot of the information and opinion presented.