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Home Zune updates

Rejoice: Microsoft Zunes have magically fixed themselves

3:24 PM on 01.01.2009, Brad Nicholson 28 comments

Rejoice: Microsoft Zunes have magically fixed themselves photo
     Zune

Yesterday, as Jim Sterling aptly put it, was the day the Zune stood still. Every 30 GB Zune owner with a clock reading the correct time and a recent firmware update experienced a weird glitch that kept their Zune frozen on the loading screen. It's fixed. Everyone can once again “Join the Social” and enjoy their tunes.

A leap-year issue caused the crash, but as many have already found out, the internal clock switching to 2009 magically fixed the problem. If your Zune is still on the fritz, the Zune support Web site has your back. It is advising owners with extended problems to completely drain their battery and allow the device to die. After recharging, it should work just as it did December 30.

Microsoft took a few lumps from those privy to the Xbox 360 “Red Ring of Death” problems, but it looks like this problem worked itself out quite well. There weren’t any billion dollar recalls at least.


Next page: More Zune stories




covah's Avatar
covah at 01/01/2009 15:42
You're not going to get shit. Just wait for the class action lawsuit and see what happens then (probably nothing.) Because lord knows, every time there is a problem with any piece of technology, you know there is going to be a class action suit coming.
akathatoneguy's Avatar
akathatoneguy at 01/01/2009 16:06
@ Infinite Obscurity-

Oh, boo hoo.

And yeah, covah- there probably will be a class action lawsuit, because people are greedy, lazy, and want a quick buck from someone with deep pockets. OMG your Zune didn't work for ONE whole day!
WillyFourEyes's Avatar
WillyFourEyes at 01/01/2009 16:15
How much do you want to bet the lawsuit gets tossed out of court on a technicality or somesuch nonsense?
bluemeep's Avatar
bluemeep at 01/01/2009 16:16
Yup, drained the battery, plugged it back in and mine worked just fine. World kept on spinnin'. It's all gravy.
parrothead's Avatar
parrothead at 01/01/2009 16:18
People own these?
NotAZombie's Avatar
NotAZombie at 01/01/2009 16:22
@ parrot

Yes, and they're fantastic.
Barcode's Avatar
Barcode at 01/01/2009 16:22
....

I am pissed cause I ended up opening up my zune to yank the battery out cause I was unwilling to wait for the battery to die.

Then again, I did that prior to finding out that his happened to EVERY 30 gig zune.
2dsonicfan91's Avatar
2dsonicfan91 at 01/01/2009 16:24
Aw.... I wanted to see more suffering... So when does the next leap second happen again?
vexed alex's Avatar
vexed alex at 01/01/2009 16:42
Really? You want money because your Zune stopped working for a day? You're really that bummed?

It was New Years Eve. Unless you're one of those clam shell people who sit in the corner with their headphones on while people party, was it really a problem? Stop being drama queens. I'm sure you can live a day without Linkin Park.
dyreschlock's Avatar
dyreschlock at 01/01/2009 16:45
This problem was caused by an infinite loop when counting days since Jan 1st, 1980.

http://www.zuneboards.com/forums/zune-news/38143-cause-zune-30-leapyear-problem-isolated.html

On the 366th day of a leap year, it'll keep looping in that code until the next day.
SephirothX's Avatar
SephirothX at 01/01/2009 16:50
@ akathatoneguy
I can sum up my thoughts by saying, you're a dick.

@ main topic
Seriously, Microsoft should give users some kind of small compensation for this. A bug like this is inexcusable considering we're 9 years past Y2k and all Microsoft had to do to test this issue was to set a 30GB Zune's clock ahead to Dec. 31st to see if anything happens. Its sad when forum trolls figure out the cause of a problem before Microsoft does (though thats becoming more and more the case).
akathatoneguy's Avatar
akathatoneguy at 01/01/2009 16:55
@ SephirothX-

And you're just another consumer looking for a handout for what was a minor inconvenience to anyone with any sense of perspective.
dprime's Avatar
dprime at 01/01/2009 17:44
I'm going to sue them for letting them work again too soon. I wanted a nice long incident to keep track of and argue about.
Infinite Obscurity's Avatar
Infinite Obscurity at 01/01/2009 18:04
@ akathatoneguy-

Given MS's track record with Windows problems, the 360 RROD and now this bullshit why shouldn't we get some kind of compensation? Just like they give out a free month of XBL with replaced 360s, we should get some free MS points or something. Something like that would hardly cost MS any money and customers would be much less bitter over the slew of issues with their products.
Rainbowblack's Avatar
Rainbowblack at 01/01/2009 18:08
I gave my Zune 30 to my cousin last week after getting a Zune 80 for X-mas. chances are he had no idea what happened, its new years, he was too busy having a good time to to notice probably

Compensated for missing a day of music, thats just sad, really. please this was just a fun lil bug, not some RRoD-type catastrophe. man the fuck up and move on.
Infinite Obscurity's Avatar
Infinite Obscurity at 01/01/2009 18:20
Hey, I know its a minor problem I'm just saying, MS is starting to get a reputation for problems with their products. After Windows problems and the RROD MS should have learned their lesson and been more careful. When a usually reputable company like Nintendo has a minor hardware problem its usually not too big of a deal, but when a company like MS starts having problems with all their products it really starts to reflect poorly on the company. And yes, handouts would help their reputation, though thats a small part of it.
Chibi_Zero's Avatar
Chibi_Zero at 01/01/2009 20:21
I'm with Rainbow black. While I was a little annoyed that I couldn't use my 30 gig for the rest of my overnight shift at work. I don't see any reason to expect compensation from MS over it. This ISN'T another RROD it was just a minor issue that fixed it's self the next day.
waves's Avatar
waves at 01/01/2009 21:03
Hope they didn't want to hear any of their own music on New Year's Eve.
windexwindex's Avatar
windexwindex at 01/01/2009 22:09
well thank god they don't make software for cell phones or operating systems, phew!
pascuz46's Avatar
pascuz46 at 01/01/2009 23:41
OH MY GOD! A microsoft product that fixed itself! Too bad the 360 isn't blessed with such a quality.
John B's Avatar
John B at 01/02/2009 08:34
Wow. Talk about much ado about nothing.

I looked at the source code, and there was faulty logic that sends it into an infinite loop on Dec. 31 of every leap year. This is going to be fixed with the next firmware update, I"m sure.

Is this similar to the RRoD? Not even close.

Is this worthy of a class-action lawsuit? Not unless you're nothing but a greedy slug.

Is this another black eye to Microsoft? Could be. Add it to the list.

Is it worth expecting compensation because of the inconvenience of not being able to listen to one's music for a 24 hour period? No. It's sound waves, not food and water, and it lasted for a day. (Oh, noes!!!!!)

Is the product "defective" because of this? No. Certainly not to the level of an RRoD. The product had a hiccup but it's working fine now. That does not qualify as "defective" in my book.

Is it worth flaming Microsoft or spouting self-righteous iPod comments? Hell, no!

Now, can we all get back to gaming, please?
akathatoneguy's Avatar
akathatoneguy at 01/02/2009 11:33
@KaironM-

Actually my iPod died, which is why I have a Zune, just not one of the 30gb models. AND after I got a Vista computer I had nothing but problems with iTunes. My 360 has had to be sent back once (I have only owned one for a couple of years), and the new one has a laser that will freeze games if I play too long or (confusingly) if I leave a game in when I shut down the system and then try to play it later when I turn it on.

Defective merchandise? You and a lot of other people here are continuing to exaggerate. It was ONE DAY. Think about this. People think they are entitled to a handout because their mp3 player didn't work for ONE DAY.

It's just pathetic, sorry. I think corporations should be held responsible for faulty merchandise, but there has to be a cut-off point, and I'm sure that point occurs far on the other side of "problem that lasted one fucking day".

But hey, you guys just want free money and/or stuff, so whatever.
Holyetheline's Avatar
Holyetheline at 01/02/2009 11:37
Looks like MS got lucky for once.
CaptainApocalypse's Avatar
CaptainApocalypse at 01/02/2009 13:20
In other news, iPods were unaffected because they don't suck.
Image Hosted by ImageShack.us</a><br/>
kittridge at 01/02/2009 18:41
I own a Zune. I love it. Mine froze on December 31 and didn't start working again until today.

Know what I did? I had to listen to... wait for it.. compact discs! OMG a whole two days. I DEMAND COMPENSATION BECAUSE I HAVE BEEN HARMED AND TRAUMATIZED. I might not even be able to work again, in my life.

Seriously, you people calling for compensation are THE reason health care is so expensive. Yeah, you. With your frivolous lawsuits over anything that your spoiled baby asses can't handle. GrowTFUp.

Jeezus.
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