PSN outage costs Capcom 'hundreds of thousands'

3:20 PM on 05.09.2011

Jim Sterling

Former Reviews Editor

Capcom has confessed that the PlayStation Network breach and subsequent downtime cost the company "hundreds and thousands" of dollars, which could easily become millions. 

"I’m frustrated and upset by [the outage] for a number of reasons," admitted Chris Svensson. "As a consumer, I also play games online on PS3, which I can’t do ... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation Store and that I can’t do right now.

"As an executive responsible for running a business, the resulting outage [is] obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans."

Svensson's wrath is aimed at the hackers more than Sony, adding that if they believe they're "punishing" Sony, they need to think about the consumers and companies that have also been affected. 

As a consumer-oriented blog, we've talked a lot about what Sony should do to make amends to us, but I dread to think of the staggering amount this has cost the rest of the industry. I wonder what Sony's promised publishers in order to make up for this.

Get comment replies by email.     settings



Unsavory comments? Please report harassment, spam, and hate speech to our comment moderators

Can't see comments? Anti-virus apps like Avast or some browser extensions can cause this. Easy fix: Add   [*].disqus.com   to your security software's whitelist.