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PS3 owners: Does the code 80010514 mean anything to you? photo

The Xbox 360's RROD has been the monkey on Microsoft's back for the past couple of years, but according to some reports, Sony has been dealing with some similar problems with the PS3 as well. Complaints on Sony's own forums show a small percentage of users being greeted with 80010514 errors, and finding out that their Blu-ray drives are no longer functioning. A quick search via the information superhighway seems to indicate that Sony has not released an official breakdown of the code, but that it veritably indicates an issue with the Blu-ray drive. 

To be fair, it has to be mentioned that isolated reports of this error have been around for quite some time -- since the PS3's launch, in fact --  and that we've heard nothing about it coming anywhere near Xbox 360 levels of concern. However, it should be known that at least a couple people on staff know of others who have had issues with their PS3's giving up the ghost.

Since I've taken a liking to my own, and I'm aware of a few of you owning the hardware yourself, I just have to ask: Do you know of anyone personally whose had their PS3 go on the fritz? Inquiring minds want to know. 

[Via Maxconsole -- Thanks, Justin!] 


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96 comments | showing # 1 to 50

Y0j1mb0's Avatar - Comment posted on 04/09/2008 12:59
Y0j1mb0
I know alot of PS3 owning people and as far as I know I haven't heard of this issue, myself included. But will keep my ear to the ground for any new info.
-PL-'s Avatar - Comment posted on 04/09/2008 13:03
-PL-
I don't know anybody whose PS3's have broken, but my PS3 tends to freeze up a bit more than I'd like... It's usually after 4 hour gaming sessions, but it still happens sometimes. I usually just let it cool down for a bit after that.
Gameboi's Avatar - Comment posted on 04/09/2008 13:10
Gameboi
@-PL-

Mine used to freeze up when the update with the information bar was released, but I turned it off, and that hasn't been an issue for me since.
Sueng's Avatar - Comment posted on 04/09/2008 13:11
Sueng
I usually don't get systems on release date (the Dreamcast was an exception). But I get no problems with my PS3 and we are the best of friends.
DrNutt's Avatar - Comment posted on 04/09/2008 13:13
DrNutt
Yeah, it doesn't seem to be a widespread problem, certainly not like the RROD. Then again, anecdotally, I don't know anyone (in real life, certainly plenty of dtoiders have fallen victim) that has suffered the dreaded red rings on their 360.

I'm really not concerned and will certainly be purchasing the MGS4 bundle as planned.
portastad's Avatar - Comment posted on 04/09/2008 13:13
portastad
Oh crap, I hope there's not a problem with mine. I got it for christmas and still have yet to even put a blu-ray in it. I'm waiting for my free ones in the mail... *crosses fingers*
Takeshi's Avatar - Comment posted on 04/09/2008 13:15
Takeshi
The only freezes I had occurred when quiting a game on the wrong time. In other words quiting a game when saving to the hdd. And off course the NAT type connection trouble but no weird 80010514 errors.
Holyetheline's Avatar - Comment posted on 04/09/2008 13:15
Holyetheline
I've not heard of this... but it doesn't surprise me that it's happening.
Trev's Avatar - Comment posted on 04/09/2008 13:18
Trev
An acquaintance of mine has mentioned one they got used no longer reads discs, but brought up no error codes.

Frankly, I'm surprised that more 360s and PS3s don't come with bad optical or hard drives. Having spent a few years in technical support, I installed a ton of new systems (possibly literally, 2000lbs worth of computers) and it was hardly a surprise to find one with a bad drive straight out of the box.
Flesh Into Gear's Avatar - Comment posted on 04/09/2008 13:18
Flesh Into Gear
I havent heard of it before. But I will say, that my old Xbox 360 that I sold to my neighbor(the one that had the RROD, you know the one im talking about) has broken twice in less than 6 months. After he had it send up for the RROD, he had it for a week when it did it again. Thats all im saying. :D
Tamz's Avatar - Comment posted on 04/09/2008 13:20
Tamz
It doesn't really surprise me that it's happening, not because Sony suck or anything, but more often than no hardware does have some problems. The reason RROD was such an issue was firstly because it was widespread, secondly and more importantly was the abysmal way that Microsoft handled it. Even if this does become a bigger problem as long as Sony handle it better than MS did with the RROD the '80010514 error' won't end up with the stigma that the RROD did.
solojon's Avatar - Comment posted on 04/09/2008 13:20
solojon
Only issue Ive had is my HDMI output failed. Since its a 60gb model I'm going to just stick it out, and use my 3yr warranty from where I bought it if something else occurs.
king3vbo's Avatar - Comment posted on 04/09/2008 13:21
king3vbo
I know 1 person that had this problem, and I have had a similar issue with DVD movies, where it cant read them right. But its off and on
ceark's Avatar - Comment posted on 04/09/2008 13:25
ceark
nope, I haven't had any thing like that. only problem I had corrected itself when I switched to a better quality hdmi cable.
Corak's Avatar - Comment posted on 04/09/2008 13:25
Corak
Haven't had this issue myself, nor heard of anyone else here or otherwise coming accross this issue. Doesn't mean its not out there just I haven't really heard of it. The only issues I had with mine was it froze on the initial setup, I restarted and its been fine ever since. Also, like Gameboi said I did have an issue with the information bar, but I turned it off and its been good ever since. At least we had the option to turn it off.

Was watching Full Metal Jacket on the Blu-rays the other night and all was well.
SoopaFly TNT's Avatar - Comment posted on 04/09/2008 13:36
SoopaFly TNT
First for me.
broonor's Avatar - Comment posted on 04/09/2008 13:37
broonor
Oddly enough, my ps3 just started fritzing out on me as of today. In the middle of a rock band session with MaxVest too :( I'm planning on giving it some time and trying again later. It sometimes loads games, other times not. COD4 got me to the main screen, but froze halfway through the loading of a level. Rock Band (if it loads) won't actually get me into a song.

I think it's directly related to disc access, so i'm hoping the air dusting and move i gave the system will help :x
pd771's Avatar - Comment posted on 04/09/2008 13:40
pd771
My Blu-ray drive failed about a month and a half after I got it. Annoying, yes, but with every system there will be some defective parts, it happens. PS3's fail about 3% of the time, compared to the 30% of another console.
MechaMonkey's Avatar - Comment posted on 04/09/2008 13:47
MechaMonkey
Needs a catchier name. Maybe the Blu Ray of Death? (BROD)
Hobojojo's Avatar - Comment posted on 04/09/2008 13:49
Hobojojo
I actually got hit twice in a row. Got the 80010514 error, sent it back to Sony for replacement under warranty. The PS3 I got back had a defective hard drive. Still awaiting for the replacement, and with the 60gb model on backorder and no new units being made, who knows when I'll get a replacement...
Kira Plaga's Avatar - Comment posted on 04/09/2008 13:50
Kira Plaga
Actually i've seen that exact code on my ps3, which is why it's in for repairs right now. I'm glad it's not a wide spread problem though.
DrNutt's Avatar - Comment posted on 04/09/2008 13:53
DrNutt
Good thing pd771 is here with accurate statistics cited from unbiased sources to help us all out.
Volomon's Avatar - Comment posted on 04/09/2008 13:55
Volomon
I think I've roughly heard of 4 situations out of thousands of people on forums. It always seems to be followed by a poor shutdown.
Octode Rectifier's Avatar - Comment posted on 04/09/2008 14:02
Octode Rectifier
I had my PS3 for a month, played 2.5 games and watched six movies and it got hung up on a load screen from Ninja Gaiden Sigma and that was the end of its disc-reading capabilities.

Sony's customer support was great though, and I promptly shipped the defective unit off and got another one back.

Ironically my two-year old 360, which gets a lot more use, has been chugging along like a champ in all of its jet-turbine loud glory.
KingMe's Avatar - Comment posted on 04/09/2008 14:02
KingMe
The way this is written, it sounds like you WANT PS3s to break down, just so that comparatively, the 360 doesn't look as bad.

Too bad though......<1% failure still holds for the 11.5 million PS3 owners out there
KingMe's Avatar - Comment posted on 04/09/2008 14:08
KingMe
@Dr. Nutt

http://www.ripten.com/2007/07/03/failure-rate-xbox-360-high-as-33-sony-ps3-less-than-1/

I think the failure rate (or rather, the essentially lack thereof) of the PS3 has been known by most, if not all, to be very low. You just want to insult him because you don't believe that it is indeed that low
kohelhunter's Avatar - Comment posted on 04/09/2008 14:16
kohelhunter
ahh it seems the disc read error returns...god i will hate work if this becomes widespread.
Sharpless's Avatar - Comment posted on 04/09/2008 14:18
Sharpless
@Hells_666
You are a waste of space.

So, we have the Red Ring of Death, now Sony could have a Blue Ray of Death, now Nintendo needs a Green Light of Death and we'll have a full set.
AngelsDontBurn's Avatar - Comment posted on 04/09/2008 14:19
AngelsDontBurn
PAPERWEIGHT OF DESPAIR!
Demtor's Avatar - Comment posted on 04/09/2008 14:20
Demtor
Remember the good old days when consoles worked like they were supposed to... playing games and thats it. Good times.

Seriously though, never heard of this error. None of my PS3 owning friends have run across this and it sounds like not many people here have had this happen either. Hope this is just a rare isolated thing.
Evil Cheese's Avatar - Comment posted on 04/09/2008 14:22
Evil Cheese
Nope. This is the first time I've ever heard of this particular error code. Although, I've heard of people having trouble with their Blu-ray drives before.
YellowHare's Avatar - Comment posted on 04/09/2008 14:25
YellowHare
I had this happen to me pretty much out of the box, on a PS3 I got a month ago. But it was in relation to buying and downloading some games off the PSN and some error people have been getting when trying to download stuff in the background. I had to end up rebooting it, making me think it had something to do with the firmware update I did prior.
DrNutt's Avatar - Comment posted on 04/09/2008 14:26
DrNutt
It wasn't an insult, it's just annoying for numbers to be thrown around with no sources. I'm just afraid that karmic retribution will get me when I get a PS3 since I've had 0 problems with my 360.
brainderailment's Avatar - Comment posted on 04/09/2008 14:30
brainderailment
I personally know 7 people with PS3s, and I've never even heard of this before. I have heard of a Yellow light problem, I don't know if this is the same thing. But out of everyone I know with a PS3, nobody has had a single problem.
Trevor McGee's Avatar - Comment posted on 04/09/2008 14:40
Trevor McGee
People like to mock Microsoft for their problems but people also seem to forget the PS2s rampant failure rates toward the beginning of it's life cycle and even a while after release many people have had problems with their PS2 not playing certain formats of discs or memory card slots dying or the system flat out dying all together. In fact, the PSone wasn't all that reliable either.

I took good care of my consoles and I went through about three PSones, and two PS2s. My friend's PS2 is practically dead, and his PSP stopped working for him out of the blue. So Sony has it's fair share of shoddy workman ship.

Nintendo, as far as I can tell, seems to be the most reliable when it comes to hardware.
brainderailment's Avatar - Comment posted on 04/09/2008 14:41
brainderailment
@Demtor: "Remember the good old days when consoles worked like they were supposed to... playing games and thats it. Good times. "

I'm not saying consoles should break, but consoles now days have many more moving parts, and precision ones at that. (HDDs/DVD/BDRoms) as well as much -much- greater heat production. Although Sony's new hardware has a very small rate of failure, it'd be nice to never hear of any failures. But that's just unreal.

Also, if this isn't widespread right now, I don't think we will see this become widespread in the future. Sony likes to tweak their products so that they fail less often. The system -has- been out more than a year.
Mikescool's Avatar - Comment posted on 04/09/2008 14:42
Mikescool
never heard of this, but all things will break, build quality is another matter all together.
Cheeburga's Avatar - Comment posted on 04/09/2008 14:49
Cheeburga
Dust collector, assemble!
EternalDeathSlayer's Avatar - Comment posted on 04/09/2008 15:04
EternalDeathSlayer
I've never had a problem except one like Gameboi, where the shit froze after the update. It's of course fine now, and everything has been smooth ever since. Except getting voice chat working. WTF am I doing wrong?
artson1966's Avatar - Comment posted on 04/09/2008 15:06
artson1966
I had this error in Jan but was told by Sony after a week turn around on replacement of my 60 Gig that it was a software glitch not a hardware issue. I am not sure if this is fact or fiction, but seeing as it only took a week to get it repaired i didnt complain. I have a lot of friends tha own a PS3 that have not had any problems. I agree that this was an issue since launch with a small percentage of PS3's having a problem with the blue ray drive and they seem to be with the 60 gig.
poonster's Avatar - Comment posted on 04/09/2008 15:07
poonster
the first PS3 i had wouldn't even stay on during the setup,it kept shutting down,i took that one back and got another,that one would freeze up every 15 or so minutes(with every game including demos)i got this third one and it's fine.luckely i bought it from Futureshop so they exchanged the defective ones with no problems.
i know the Sony fanboys will say that i'm full of sh@t but it's the truth.the PS3's gonna have their problems just give it time.alot of them haven't gotten alot of use so now that they are you'll see the problems start to surface.
TrailerParkJesus's Avatar - Comment posted on 04/09/2008 15:08
TrailerParkJesus
This will never be as cool as RROD.
Gameboi's Avatar - Comment posted on 04/09/2008 15:40
Gameboi
@Hells_666

What are you smoking? I have no power over what icons you choose, and the PS3 gets more play time (in my household) than the other two consoles combined. You obviously don't know me very well.
Sadie G's Avatar - Comment posted on 04/09/2008 15:42
Sadie G
Gameboi is a bigger PS3 fanboy than I am. I even heard he has this code tatted on his body somewhere.
mix's Avatar - Comment posted on 04/09/2008 15:46
mix
Never heard about this issue! Hope the future holds sweet things for my 'ol PS3!
Solegryphon's Avatar - Comment posted on 04/09/2008 15:48
Solegryphon
I got one of those on my 40Gb PS3...it just stopped reading Blu-ray discs. Waiting for a replacement console now...let's see how long it takes.
Samit Sarkar's Avatar - Comment posted on 04/09/2008 15:49
Samit Sarkar
Strangely enough, one of my friends has had two PS3s die on him. The first one stopped reading discs altogether, and the second one had this problem — it wouldn’t read Blu-ray games (he didn’t have any Blu-ray movies on hand to test them out). I’ve been very lucky: my PS3 is on essentially 24/7 (when I’m not using it, it’s folding proteins), and I’ve had zero problems in over 15 months of owning it.
MaxVest's Avatar - Comment posted on 04/09/2008 15:52
MaxVest
Possible doublepost, but see jpitner's comment above. That was the first PS3 problem I've personally heard of.

Then again, we were really pushing Rock Band to the limit, so maybe it sabotaged his console.
Bricfa's Avatar - Comment posted on 04/09/2008 16:06
Bricfa
HAHAHAH PS3 CAN'T EVEN DO RROD RIGHT. IT BARELY EVEN DOES IT'S DEATH ERROR AT ALL. WHAT A POS.

LOL.


slow news day?
DrNutt's Avatar - Comment posted on 04/09/2008 16:06
DrNutt
So MaxVest... Were you guys really pushing it to the limit? Walking along the razor's edge? Possibly even past the point of return?

Because then it would be totally understandable.
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