A number of PS3 owners have been furious at Activision and Treyarch over getting what they believe is a buggy, inferior version of Call of Duty: Black Ops. While the publisher may wish to ignore these angry gamers, it would appear that Trading Standards backs them up. Sort of.
In fact, the UK trade authority said that any buggy game deserves a refund, which means that titles like Fallout: New Vegas are also legally obliged to stump up the cash if a customer is angry enough. If you think a game shipped with bugs, you can take it back to the retailer and get your money back.
Unfortunately, and this is what most gamers won't understand, if you keep playing the game you can damage your complaint: "If consumers wish to exert their statutory rights, they should stop using the game immediately as if they continue to use it they might lose the right to reject it and might then be entitled only to damages"
It's really a common sense issue, but that's the thing about righteous gamers -- they don't seem to exert much of it. They will bitch that Black Ops is "inferior" and broken, but they'll keep playing it anyway. Same for boycotters. Gamers aren't going to get anything if they keep demonstrating they don't actually have any principles.
Black Ops Gamers 'Should Be Entitled To Refund' [Inc Gamers]