As sad as it is, these days poor customer service is almost expected from the makers of our beloved game consoles, although I think that last generation's horror stories were much worse than this time around. Regardless, knowing this, it's really nice to see a upbeat word about a service experience for a change.
After having an optical drive go south, one Wii owner shares their positive story after coming back from Nintendo's offices in Redmond:
Hit the jump to read the rest of the story.
Personally, I've also had two really positive experiences with Nintendo: no hassle replacements of broken systems. How have your service calls gone? Is this the start of a new trend?
I grew up as a Nintendo kid, through and through. From the very first time I laid eyes on a Nintendo Entertainment System at a Sears at the age of four, I wanted to be a part of that world. I have no idea why a four-year-old ...more
While the Xbox One may have been appealing to some non-gamers, the gaming community reacted in a unified, "not interested" front, much to the chagrin of Microsoft. Now that people are disinterested in whatever Microsoft is pe...more
After years of waiting, the SNES underdog classic EarthBound is finally coming to the Wii U eShop in America and Europe. EarthBound is the second game in the Mother trilogy, though the other two have never officially made the...more