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Ni no Kuni: Wrath of the White Witch

Ni no Kuni Wizard's Edition orders issues abound [update]

3:15 PM on 01.25.2013 // Dale North
  @DaleNorth

Sound off if you've had issues with your order

[Update: As you can see from our comments section below, this has been a messy issue. It got nasty when word got out that one buyer got over 200 copies and is now selling them on eBay. Disgusting. Thanks to our readers for informing us of this Facebook support group for this issue.]

These past few days, several of our readers let us know that they're having concerns with their order of the highly coveted special edition of Namco Bandai RPG Ni no Kuni: Wrath of the White Witch. Messages on issues ranging from credit card charging issues to to canceled orders have hit our inbox and tips lines.

One of the main issues is that those that worked to get a pre-order in for the Wizard's Edition were later hit with cancelation emails and offered a $20 coupon for their troubles. Or worse, they're not sure of the status of their order at all. This thread on GameFAQs contains several people having similar issues with their orders and customer service. Namco Bandai's own forums are also ablaze with others having the same problem.

The problem seems to lie specifically with orders direct from Namco Bandai (Digital River). Customers are being told that they have no idea if or when their orders will be shipped, and that orders cannot be canceled. Second run orderers are freaking out wondering if they're getting a copy or not. A system error could be at fault.

Are you having similar issues? Let us know. In the meantime, we've reached out to Namco Bandai to get their take on what's going on. 

If you're stuck along with these others, this guide by Namco Bandai forum member Guacamole may help. Hang in there.



Dale North, Former Dtoid EIC
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kolten2 avatarkolten2
https://www.youtube.com/channel/UCJCiF5dBSpweeStTjOqu-uA/videos
TheAngriestCarp avatarTheAngriestCarp
I'm pretty sure you guys know what game I'll be playing tomorrow. One of THE hottest games of the season. That's right, I'm talking about Lunch Truck Tychoon. Kojima ain't got shit on me, mukkas!
Flegma avatarFlegma
Playing Project Zero 2 on Wii. One should hope PZ5 got more sensible controls - twisting the Wiimote left/right to turn the camera does not make sense.
Barry Kelly avatarBarry Kelly
"When you are not playing the game or choose not to join the defense, your FOB will be defended automatically by your Security Team and security devices." Yeah, I think I'll just avoid the FOB functionality in MGS V
Snaveage avatarSnaveage
PSA: If you're picking up Phantom Pain tomorrow, put the kids down for a nap, turn off your phone and tell your partner to pipe down - the opening hour deserves your undivided attention. Enjoy!
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VeryImportantQuestion avatarVeryImportantQuestion
Just read that SquareEnix have applied some weird mutation of crowdfunding mechanics to the Deus Ex: Mankind Divided preorder. I know the last blog I wrote mentioned how big publishers try to pervert these systems, but to think it's already this far gone.
Cosmonstropolis avatarCosmonstropolis
First in line to grab MGS V tomorrow. Close to my house, so it looks like I can eat and sleep comfortably. No one else seems to be waiting at my mailbox. Neighbors are getting suspicious.
The Travisionist avatarThe Travisionist
[img]https://pbs.twimg.com/media/CNwHpCTVAAA0jLp.png[/img] Sometimes, life is good as a ghost.
Mike Wallace avatarMike Wallace
You know what, I'm just gonna come out and say it. I hope MGSV fails. It won't train wreck by any means, but I hope it's a huge financial failure. Nothing against Kojima, but #fuckonami
Rad Party God avatarRad Party God
MGS V unlocks for me tomorrow at noon.
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Manchild avatarManchild
I don't think you should be able to say #Fuckonami if you are deciding to support their product anyways. I don't often agree with boycotting and am not condoning that, but get your story straight and show a little consistency.
CJ Andriessen avatarCJ Andriessen
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IDrawOnTape avatarIDrawOnTape
I'm guessing all rock bands in the world must have stopped making music videos this year, since I read fall out boy's "Uma Thurman" won for rock video of the year. I can only assume there were no other nominees.that's the only rational explanation.
RatCasket avatarRatCasket
dtoid discussion has been awfully bitchy these past couple of days. knock it off. its just video games.
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Just posted my first Dtoid Community blog. Hello all!
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gonna help my mom move and pack some things. what it means is I'm gonna sit and get yelled at whether I do or do not do something. I can't be the only one with a picky parent that expects nothing less than clairvoyance (-_-)
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