On Friday we reported that MTV Games and Harmonix were being hit with a class action lawsuit over what was being labeled a "design defect" in the bass pedal for Rock Band drums.
Today, MTV Games and Harmonix have taken the time to respond, calling the litigation "opportunistic and baseless."
"Harmonix and MTV Games are dedicated to consumers having an outstanding experience with our products," a spokeperson for Harmonix/MTV Games said. "When used as directed, our drum pedals are designed to provide years of enjoyment. In addition, at the launch of Rock Band we offered consumers an extended opportunity return defective or broken hardware for any reason whatsoever -- no questions asked."
From personal experience, I've had one pedal break on me while using it "as directed," but this was after close to a year of trying to beat "Run to the Hills" on Expert. Just as the spokesperson said, my pedal was replaced with no questions asked; I actually received a new pedal within less than a week.
How many readers have had pedal issues? Do you think this class action is necessary?
Contest:
4:28 PM on 11.24.2008
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It happened twice during a run of Panic Attack on expert. I still beat it, but the score wasn't as high as it could have been and it was more than mildly annoying.
don't think class action is necessary. so far they've dealt with hardware replacements very quickly and fairly, imho. my rb1 guitar broke after, like, a day, and i got my new guitar with no hassle. even after it broke the second time. :P
this is a <pun>bass-less</pun> lawsuit.
You're missing a 'p'.
No need to thank me.
Baseless lawsuit.
"I just figured they'd rushed a shitty product to market without the proper testing."
And they should be held accountable. Just because they rushed doesn't give them a free pass to put out crap products with no accountability.
I don't understand the "but" part of that comment. If controllers, or even Game discs broke after 1 year everyone would agree that's a problem, right? I'd be pissed if my pedal broke after just 1 year. Then again, people seem to think that 2 years is a good run for an Xbox 360, so I guess we're all just used to being sold garbage these days
It is a bad product, but i can't seem to generate any resentment towards Harmonix. At least they fixed it in Rockband 2. The lawsuit seems completely frivolous. They offer to replace it for free! How has this ruined your life to the point that you need to sue them. Grow up people.