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Microsoft's Robbie Bach says that the PlayStation Network isn't a service photo

Merriam-Webster Dictonary: service, \ˈsər-vəs\, noun - a facility supplying some public demand

Microsoft's Robbie Bach: service, \ˈsər-vəs\, noun - only Live, not PSN or anything else. also, I'm the best

When the Los Angeles Times asked Microsoft's games and music business division president Robbie Bach if he was worried about the retooling of Sony's PlayStation Network, he replied that Xbox Live doesn't have competition, and that the PlayStation Network is not a service.

"It's fair to say that Xbox Live is clearly head and shoulders above anything anyone else has tried to do. We don't have competition," says Bach. "Sony has done some things online, but nothing that can be called a service."

Unattractive cockiness aside, we'll totally agree that the Xbox Live service is at the top of the heap, and is a shining example of what an online gaming service should be.  It's been around for five years and has 8 million users to be proud of, but that doesn't mean that that the PlayStation Network isn't a service, and it's too early to rule it out as far as competition goes.

PlayStation Network users are downloading games, playing online, chatting, maintaining friends lists, and more. No, it doesn't provide gamers with as much options and functionality as Xbox Live, but it still is a service for the network's 3 million members. Furthermore, it is undergoing constant improvements that continue to add new features.  

With upcoming PSN features like social networking and rumored music and video downloading services, it wouldn't be wise rule out the competition just yet. 

Cocky Bach: being the best service doesn't mean you're the only service.








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Dale North is Destructoid's Editor-In-Chief, a founding editor, and specialist in Japanese gaming. An accomplished musician, Dale was reporting from Japan during the earthquakes of 2011. Luckily, he got the fuck out alive and is home in America now with his wife and beloved corgi, Einstein. Dale is also a co-founder of Destructoid's sister anime site Japanator. Likes Corgis, Sega Saturn, PSP, iPhone, Photographic tools. Meet the rest of the team



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62 comments | showing # 1 to 50
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ArrestedDeveloper's Avatar - Comment posted on 11/19/2007 11:34
ArrestedDeveloper
I don't know, I'm on PSN and the only community stuff I regularly am a part of is the Dtoid Folding at Home team. Their service seems much more dead that xbox live. Any day of the week (and especially Fridays) you can't help but get a few messages from dtoiders about games going on, and the rest of the week you always see people playing. On PSN I see usually 2 people on my friends list (which is fairly small and only dtoiders) 1 is usually folding and the other is playing warhawk or whatever new release is out that week.
Spykron's Avatar - Comment posted on 11/19/2007 11:34
Spykron
Id say PSN has no where to go but up. Sorry if its not 5 years head of the game. Also, free.
DeusPayne's Avatar - Comment posted on 11/19/2007 11:35
DeusPayne
So... it's not just Sony that says amazingly retarded things. The PR job market must be slim pickings.
timtheterrible's Avatar - Comment posted on 11/19/2007 11:37
timtheterrible
Where is your Home now?
KilgoreTrout XL's Avatar - Comment posted on 11/19/2007 11:41
KilgoreTrout XL
HAHA. Nice pic.
weedgan's Avatar - Comment posted on 11/19/2007 11:45
weedgan
So your telling me when an xbox rep goes and states the truth hes being cocky?

Wait, doesn't sony constantly talk shit on stuff they NEVER MAKE HAPPEN?

Sorry but, XBL blows away PSN, and IPTV for XBL hasn't even been implemented yet, and if that works out, then shit, it will change a lot of things.

XBL is constantly getting new features added a lot of the time too, and consediring how many people use it and how well maintined it is, then yeah MS can be a little cocky once in awhile. And what it was back in 2002 to what it is today, MS really put a lot of good work into it, and made it something great.

I wouldn't really consider PSN a service either, because yeah you can download games, but there is no were close to the number of titles they should have on there, and hell im not even going to compare XBLA to anything on the PSN.

People don't take PSN seriously because sony talked complete BS about a lot of things that were going to be awesome on the PS3, but then compltley failed to deliver.


MS doesn't have to fear anyone, they are so damn deep rooted in buisness that they could fuck up 6 million times and still make money by the end of the day.


And anyone that really thinks PSN is going to top XBL users, HAHA, thats a joke, honestly, that is so unrealistic.

Until PS3 gets halo 3, or something that blows up to be bigger than halo 3, do not expect the PS3 to overtake XBL.
aborto thefetus's Avatar - Comment posted on 11/19/2007 11:48
aborto thefetus
WHY CAN'T WE ALL JUST GET ALONG!!!
Bob Muir's Avatar - Comment posted on 11/19/2007 11:49
Bob Muir
I guess it is true that PSN will improve, seeing as it took Xbox Live five years to get where it is today. As of right now though, Bach is completely right.
weedgan's Avatar - Comment posted on 11/19/2007 11:49
weedgan
Oh and this whole article makes it obvious your a ps3 fanboy.
Aerox's Avatar - Comment posted on 11/19/2007 11:50
Aerox
"Unattractive cockiness aside, we'll totally agree that the Xbox Live service is at the top of the heap, and is a shining example of what an online gaming service should be."

I would agree with that if it was free.
Corak's Avatar - Comment posted on 11/19/2007 11:51
Corak
What is this service you speak of? Hello I'm from Microsoft and I don't acknowledge anything other than what we make. I'm sure Microsoft is the only gaming company that has ever existed, no one has ever attempted to beat us because we are just that awesome. Microsoft has never copied, borrowed, or stole, any ideas or products from anyone or any company ever.
king3vbo's Avatar - Comment posted on 11/19/2007 11:52
king3vbo
In before hexfix creates a post containg the phrases "microsoft robots" and "I post facts", both of which are false.

Also, why hate? Why cant people just get along and love everything? Oh thats right, because of competition in the market. Even though I firmly believe that competition is a good thing for the industry, it also creates an unwanted side effect: fanboys
king3vbo's Avatar - Comment posted on 11/19/2007 11:53
king3vbo
Also Xbox Live was shit its first year, so they cant really say much
bhive01's Avatar - Comment posted on 11/19/2007 11:54
bhive01
I agree that Live is at the top of the heap, but to say that PSN isn't a service is a really a stretch. It does many of the things that XBL does, although not always as easy or succinct. And, they are working very hard on it. That and it's free.

At least PSN is better than the abortion that is Nintendo's online system. I mean come on. Friend codes?
bhive01's Avatar - Comment posted on 11/19/2007 11:58
bhive01
I agree. The XBL service was complete shit the first year. I had it then and didn't renew thereafter.

I think that PSN will come along much more quickly than the 5 years it took XBL to become what it is today. Every month there are improvements to the XMB and store interface that make it more usable.
KilgoreTrout XL's Avatar - Comment posted on 11/19/2007 12:01
KilgoreTrout XL
One of the points that I would have expected Live to capitalize on by now would be it's unique opportunity to install some kind of standard matchmaking system across all games, so that you don't have such a discrepancy between games that are very easy to jump into (halo) and games where you usually wade through server after server of crap before you can start to play (Ghost Recon).

Otherwise, I'm fairly happy with the service, and I think it encourages more games to offer multiplayer, which is usually a good thing. And it isn't that expensive. What is it, $60 a year or something?
DarkTravesty's Avatar - Comment posted on 11/19/2007 12:04
DarkTravesty
@ kilgoretrout xl = $50 if you buy a sub card. @ the haters= which turns out to about $4.16 a month is that really blowing a hole in your wallet to not justify the service if it works so well?
Surf314's Avatar - Comment posted on 11/19/2007 12:05
Surf314
Dude it's free! You don't complain about stuff that is given to you for free. Because it's free! When I'd go to those stupid college organization meetings for the pizza I wouldn't interrupt and say "thanks for the pizza and all but your boring, can't you tell a joke or something?" No I'd eat my free pizza, smile and nod at everyone and then be on my merry way. When PSN has a fee like live then we can talk otherwise it's apples and citrus.
Dale North's Avatar - Comment posted on 11/19/2007 12:11
Dale North
weedgan - the same could be said of you as a xbox fanboy with your response.

For me, I'm a videogames fanboy. The PSN network isn't great, and I love the Live one - how is that fanboyism?
weedgan's Avatar - Comment posted on 11/19/2007 12:12
weedgan
People might say XBL was complete shit its first year, but c'mon, if it wasn't for XBL online gaming would of never happend.

oh and if you want to mention jokes, lets take a look at what the ps2 had for online...yeah...ouch.

the dreamcast did online better than ps2, plus it had a web browser, and Q3 was cross play with PC.


and people that complain about XBLs price, haha, how much do people pay for WoW each month, yeah, that doesn't stop them.
Variable Gear's Avatar - Comment posted on 11/19/2007 12:15
Variable Gear
1. By definition PSN is a service, sorry Cocky.

2. XBL disappoints by not using servers...while PSN has from the start.

3. PSN will improve due to competition from XBL, and will evolve quite a bit in its second year.

4. Microsoft serf #23 needs to stop criticizing a service that is one year old. Microsoft would not have appreciated such mudslinging after Live's first anniversary, and it is unfortunate that they felt the need to verbally assault PSN.

5. The cake is a lie.

6. Master Chief dies.

7. hexfix93 in 3...2...1...
Trev's Avatar - Comment posted on 11/19/2007 12:20
Trev
Yes weedgan, there would be no such thing as online gaming without XBL, just like Halo was the first FPS ever and Gears invented cover.

Please take your own avatar image's advice.
weedgan's Avatar - Comment posted on 11/19/2007 12:20
weedgan
Dale- i think its fanboyism because you say the MS rep is "cocky" when that might be true to an extent, but its not like hes talking out of his ass, because PSN doesn't really generate revenue. And there has been so many sony reps that talk "cocky" about stuff thats about to happen, or is going to, and then they fail.

I'm not really a Xbox fanboy, i used to love my ps2, but then i realized that xbox was a way better console to enjoy games with your friends with. plus, nobody really supported the ps2 multi-tap, so i just driftied away from my ps2.

And i've played alot of PS3, but it makes me angry when sony is hell bent on talking about how there the best, when in reality, theres not that many good games on the system, and the price is a real kick in the face, especially when it came out.

So the MS rep is not being cocky at all, he's just saying well, you know considering we have 8 million paid users, and sony has 3 million free users....yeah MS is doing better with it.

And you stand up and defend PSN, you have to realize the MS rep never put down the PSN, he just stated that when it comes to service and competition the PSN is not a threat what so ever, and thats compltley true.
Taicho's Avatar - Comment posted on 11/19/2007 12:20
Taicho
@weedgan: Andr you 15 page post makes obvious you are an XboX fanboy.

I agree that Live has more "features" than PSN but PSN is nothing to write off. A 5 year head start can work wonders. And as far as content, PSN games are pretty awesome.

Also, free.
KilgoreTrout XL's Avatar - Comment posted on 11/19/2007 12:21
KilgoreTrout XL
@Variable Gear: "6. Master Chief dies."

You take that back! Take it back right now! [sobs]

;)
Snaileb 's Avatar - Comment posted on 11/19/2007 12:21
Snaileb
<3 Dale North


Hilarious post. The comments in this from the XBL fanboys is even better.
weedgan's Avatar - Comment posted on 11/19/2007 12:22
weedgan
And peopel that mention, well PSN has paid servers...you know how much those are to operate a month? It can get very VERY costly.
ArrestedDeveloper's Avatar - Comment posted on 11/19/2007 12:25
ArrestedDeveloper
@surf314
Just because something is free doesn't give it the right to suck. Yaris on the XBLA was free but that doesn't mean I can't talk about how much it sucked and proceeded to delete it off my Xbox.
weedgan's Avatar - Comment posted on 11/19/2007 12:27
weedgan
A 5 year start, well PS2 had online to you know, they just never captilized on it.

I'm not really a fanboy, its just bullshit that people feel the PSN is being verbally "attacked" by XBL. It's not, MS rep was asked a simple question, and he gave the right answer, he didn't say

"yeah were teh best, PS3 sux, were so good, oh and did i mention PSN suxs!"


And if it weren't obvious to some of you, if none of you were fanboys, then this article wouldn't even exsist, because its an article on how somebody feels that MS is bad mouthing Sony.

That make sense?
jdub28's Avatar - Comment posted on 11/19/2007 12:29
jdub28
free is my favorite number
Snaileb 's Avatar - Comment posted on 11/19/2007 12:40
Snaileb
I have a Gamerscore of 18,000 .. or close to it. So I love the crap out of my XBL.

PSN is free but it just doesn't have all the paid perks MSoft gives us. Except dedicated servers, my god. All that money and MS still can't get deidicated servers.

Gears NEEDS one bad.
Otoma's Avatar - Comment posted on 11/19/2007 12:45
Otoma
What I think is funny is that after all these years people still listen to MS reps.

suckers
Otoma's Avatar - Comment posted on 11/19/2007 12:46
Otoma
Look at the fucking guys sweater for christ sake.
weedgan's Avatar - Comment posted on 11/19/2007 12:47
weedgan
Its a V cut long sleeve you Doucher.
Rizno's Avatar - Comment posted on 11/19/2007 12:51
Rizno
Weedgan.. STFU.
weedgan's Avatar - Comment posted on 11/19/2007 12:55
weedgan
but its not a sweater!
JonDarkwood's Avatar - Comment posted on 11/19/2007 12:56
JonDarkwood
PSN is missing a lot of things, but the things they have done so far have been done right. It has a lot of room for growth, a lot of needs to fill, just as XBox Live did in the transition from the XBox to the XBox 360.

I think it's fair to say that most PR bitching back and forth, about which system is better and which features are better-executed, is useless to the greater part of the people in the market to buy a new console. It goes unnoticed by the general public, and to the rest of us it just makes them all look like self-important egotists.
Variable Gear's Avatar - Comment posted on 11/19/2007 12:57
Variable Gear
This is a completely unfair comparison. Here is a little metaphor to help the confused people out there (Surf314 & weedgan for example):

I would like to introduce a building company specializing in office construction, which has been tasked with building a office building for Sony in Seattle. However, another building company working on office space for Microsoft has been working next for five years on a location directly across the street from the Sony project. As the builders working on the Sony office begin to break ground, the other building company begins to cover the outside of the Microsoft building with gold, from the paid subscribers. After the commute to work every day the company working on the Sony office is verbally assaulted by the Microsoft office.

Disses Include:

"Have you seen the gold on our building, bitch?"

"How does that dirt taste?"

"Is that hole for your Mom? I'll tell you when I'm done with her!"

"Why don't Sony charge subscription fees? It's free money!"

"Your building isn't even a building, while our building is a magnificent. Look what five years of work can do!"

"Why don't you buy a time machine, so you can go to the future where our building still is more awesome than yours."

Needless to say, the Microsoft-focused group of builders has no business dissing the work of the Sony-focused group. They just started at different times, and therefore have iterated at different rates. People like Cocky need to get the Wii Remote out of their ass and understand that Sony is focused on iterating their service - however, according to Microsoft, PSN can only be respectable after it is five years old and looks exactly live Live.

I don't argue that PSN has a way to go in order to in order to become the ultimate online gaming network or downloadable game source, but Microsoft needs to understand it took awhile for Live to become the service it is now. This should not be ignored, especially by Microsoft.
akathatoneguy's Avatar - Comment posted on 11/19/2007 13:00
akathatoneguy
First of all, although I'm a 360 owner I agree that it's silly to say that PSN is not a "service" (since by definition, it is) and to say it's not competition. It's certainly more competition than the Wii's half-assed online functionality.

However, it always amuses me that people trumpet the "free! free!" aspect of PSN, and bitch about XBL costing money. It's $4 a month, people. You spend more than that going to McDonalds. Big deal. I guarantee you that once PSN is worth a shit and gets to the point that it demands a lot more company resources out of Sony, you'll be paying for it.
JonDarkwood's Avatar - Comment posted on 11/19/2007 13:05
JonDarkwood
guys i'm not an xbox fanboy but i'm going to write five paragraphs each on why sony fails and microsoft has done everything right

ok go
Otoma's Avatar - Comment posted on 11/19/2007 13:07
Otoma
Wearing to much khaki is unforgivable, im sorry. That guy needs to be punched in the face and then rehired in the copy room at EA.
cainball's Avatar - Comment posted on 11/19/2007 13:09
cainball
Hexfix must love this. The Xbox fanboys make him look reasonable.
weedgan's Avatar - Comment posted on 11/19/2007 13:19
weedgan
I dont think people read what is in the article,

"It's fair to say that Xbox Live is clearly head and shoulders above anything anyone else has tried to do. We don't have competition," says Bach. "Sony has done some things online, but nothing that can be called a service."

If people think thats a slam to sony, then you are taking shit WAY to personally.

Oh and Varible Gear, its one thing to disagree with me, but dont be a sarcastic smartass and go out of your way just to prove a point. Please don't insult me, thats all I ask.

All im saying is, everytime somebody says somethign about sony, especially when its MS, people think MS is being cocky.

Honest truth is, XBL at the moment does not have anyone that is threating them loosing XBL members, and sense the question was "Are you afraid the PSN will beat you", then yeah the MS rep response was completley valid, and it wasn't really cocky at all.
weedgan's Avatar - Comment posted on 11/19/2007 13:22
weedgan
also, i feel mentally exshausted from ranting, im just gonna stop.

good day to you all, and no hard feelings i hope.
king3vbo's Avatar - Comment posted on 11/19/2007 13:29
king3vbo
wat no hexfix?
king3vbo's Avatar - Comment posted on 11/19/2007 13:29
king3vbo
What no hexfix?
Snaileb 's Avatar - Comment posted on 11/19/2007 13:34
Snaileb
JonDarkwood wins this thread.
decoyb's Avatar - Comment posted on 11/19/2007 13:36
decoyb
I completely agree with the article. Sure it's easire to keep track of friends on xbl, but as far as actual gameplay goes, PSN is actually much better for the AAA titles. Half assed 3rd party games are a different story though. And I like the downloadable content on the PSN a lot better, but XBL is getting castle crashers and omega 5 so that should help it keep up.

And somethign about paying to host my games on my system over my internet connection bothers me. I get the feeling XBL will be free once sony has sold enough ps3's. Competeion with sony has already given us 360 owners 1080P, hdmi, bigger harddrives, and hd-dvd add ons so free online isn't too far fetched.
vexed alex's Avatar - Comment posted on 11/19/2007 13:48
vexed alex
I agree. You can gloat about your service and how better it is than the competition's, but to say it's not a service...it just sounds childish. Microsoft, like Nintendo need to realize that Sony isn't done yet. They're not finished and if they keep turning their back on them, they're going back to third place. If PSN does everything that Live does for free or cheaper, than they're in trouble.

(All of this coming from a guy who owns a 360 and not a PS3)
WDot's Avatar - Comment posted on 11/19/2007 14:19
WDot
Well, one thing I've learned from this console war is that I can't choose where to go based on the reasonability of the PR people. They are all morons. Guess I'll go to the system which has the games I want. ;)
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