This is unrelated except it relates to the 360.. i just tried to get one off of amazon for 100$... NOT EVEN CLOSE.. after at about 2:10pm the page finall loaded.. and greeted me with "sold out at this price" Anyone get one?

Remember remember the fifth of November
Gunpowder, treason, and plot
I see no reason why gunpowder treason
should ever be forgot

Major Nelson said:

The team is still working away at the issues....look for an increase in performance as the day goes on. You should see a better experience by the time you awake from your tryptophan slumber.

Edit: A lof of your questions can be answered by reading the FAQ's over at the special forum we put up for the video Marketplace

http://forums.xbox.com/ShowForum.aspx?ForumID=600

In addition some folks from the video marketplace team are hanging out in that forum to provide regular status updates.

Slow download speeds are frustrating, but Microsoft's inexplicable "Microsoft Points purchases are non-refundable" policy is maddening. I downloaded the HD version of "V" last night only to find an incomplete 6.1 Gig video fle in my system memory. I had 8 Gigs when I started the download, so space wasn't the issue. I called customer support wanting my purchase refunded, but was told by a young man with a thick accent that such a thing was impossible. I asked him what he thought I should do with an unwatchable 6.1 Gig chunk of my hard drive, and he suggested that I download the movie again. What a wonderful idea. I mean, what was I thinking? It went so smoothly the first time. I understand having a policy forbidding refunds on movies. Caveat emptor, and all. But to refuse a refund for a non-functional download is unforgivable.

You're right Summa. They should have overprepared and then redoubled thier first estimate. There is really no excuse for the slowdown lasting this long. But still, I am not suprised at all.

Hey lostsupper,

Exactly what part of support did you go to in your call? I called last night around 10pm and asked for billing. I got right thru to a cute sounding american girl that knew exactly what she was doing and assured me I would not be charged twice. She even laughed and empathized with the need for a bigger hard drive and that we should be able to save the movies to our pc over the network. I was very happy and suprised that I did not get some broken english speaking indian. She pulled up my whole history and went thru all my purchases and then made sure I hade a trouble ticket number in case I did get charged twice. I am wondering if you navigated to tech support instead of billing?